Ola Cabs / ANI Technologies Complaints & Reviews

We booked a cab on April 18 2015.total bill for is 101 rupees.CRN76257125 .But driver did not come to pick up.After waiting for 30 minutes, We immediately cancelled ride and raised a ticket.Ola team is not responding properly and refunding my amount.I have not seen such a worst customer care and such worst replies to customers. When we call them, they just put line on hold and don't reply.Its nothing but cheating customers....

Booking No: CRN77061641 Driver Name: Cheluvaraju - [protected] Tata Indica - KA 01AA 8634 It was the second booking after the previous driver cancelled the booking. On waiting for 30 mins after communicating the address, he calls and abuses me telling I have provided wrong address. I told you can simply follow the GPS and you will reach since it is a pretty well known location but he was using abusive language in Kannada which took me...

Sir, This incident happened in Chennai on 21st April, 2015. The driver (Kannan) picked up my relatives from near (Vanagaram Fish Market) at around 8:30 pm. They were headed to the destination Chennai Central. He did not show the bill to my relatives who left the car at chennai central. Instead he shouted at them to pay Rs. 350 /- I booked the cab from my mobile ([protected]) hence I received the bill amount as around Rs. 290 /- I...

CRN 77029846, Driver name, Sandip saha, Car no- WB 23D-0250. On 21st april i booked this car from ganesh avenue around 5.11pm, while showing 19mins in the app the person came around 5.56, which is a long time. After reaching the place sandip saha shouted with an ill attitude and asked me why did i call him 3 to 4 times to know where he is. He argued used slang words and invited me to make a complaint against him to ola cab, because...

I have booked a cab today for 22 apr 15 for1.16 p.m for new delhi railway station against ths no crn77165878 the co did not provide any driver no and then i call to driver he says i cancel your booking driver name the service of ola cab is very poor i never book this cab again in my life and i requested to everyone pls do not book ola cab...

I had booked a Ola Cab mini on 20 April, 2015. My pick time was 5:30 am. And CRN No was 76660773. But after several intimation on direction over phone driver did not turn up to my pick up location. So, Finally i had to walked down till his location which was 20 min away from my pick point. Driver misguided me over location. And without asking me he started to take the cab to some unknown direction. Almost after 1 km of drive he finally...

I had booked a cab on arriving to Bajpe International Airport, Mangalore and received the confirmation message as well. Message : Say Ola to your driver M[protected] for CRN75918605 White Fiat punto KA 19 AA 8486 to pick you up at 8:15 PM, 16Apr. After about 10 mins on calling the driver on the above phone number, he hesitated to come and pick me up giving the reasons as local taxi association has a case filed on ola and they are not allowed...

Driver Cab no is TN 10 V 3336 and his name is Thirunavu. This was the worst and pathetic service from your side. The cab was booked from chrompet, chennai to thiruvanmiyur at midnight. When we get into the cab, driver started yelling and saying his home is at chrompet and he cannot come back 20km freely and told us to get out. it happened at 12 am and I called your call centre thrice and no one helped to get other cab....

Hi, I have booked an OLA cab to travel from Tirumala to Tirupati which is around 22kms along with 3 of my friends. The cab came in less than 5mins after booking and during the journey we were asked to pay the toll charge (Rs.25) which we paid. By the time we reached Tirumala, we asked the driver to show the bill and we got shocked after seeing that as it charged Rs.909. We called for the CustomerCare and no one responded properly, one...

I had booked a CAB on 19th April 2015 with booking number CRN76528328. Booking was done for date & timing 20th April 2015 at 4:00AM. At 3:51AM I got the driver details. On the same minute I got the 10 minutes delay regret message and at 3:56 I got the cab cancellation message. When I called the OLA cab number they said we did not canceled the cab, but the cab did not reached. After that the OLA cab people had arranged 2 cabs which...

Sir, As my cousin has booked a cab from your service on 17 April 2015 night from Durgakund Varanasi to Kashi Institute Of Technology Varanasi for 18 April 2015 8:15 AM as she along with 2 of hers friends has exam of Bank of Baroda at 10 AM on 18 April 2015. She received a message of conformation along with the driver no. his name and the registration no. of the vehicle but when they reached the pre-decided destination the cab was not present...

Many of your OLA drivers in trichy are not responding to the customers. They are declining the booking which we made by telling some silly reasons like Car not starting or I cannot come to long distance. I have their numbers but am not willing to share in public as it may affect their future. So OLA complaint team please take it forward and suggest that driver to not to behave in such a manner. OLA is growing in good way. So please...

I am a regular customer of OLA for the past several months and this is a shocker!. I wish to lodge a complaint and a strong protest against deficiency in service, unethical attitude of your call center staff and total disregard for a loyal customer which i experienced on 18th April 2015 This pertains to the booking CRN Number No 76143075 on 18/4/2015 and the booking confirmation message is appended below, made through OLA APPS.I received...

Hi, My name is Sudhir Chamoli. I booked a cab from OLA Dehradun. Firstly, I haven't received any updated from you guys related to Driver Name and contact number. I called you guys and then I received message, the time I called the Driver, he informed that he is at Jolly Grant almost 50 kms from my place and can't come. This is not acceptable, when you commit to provide service kindly provide properly. My CRN number is :- crn76528583 Bad...

am a regular customer of OLA for the past several months and this is a shockerI wish to lodge a complaint and a strong protest against deficiency in service, unethical attitude of your call center staff and total disregard for a loyal customer which i experienced on 18th April 2015This pertains to the booking CRN Number No 76143075 on 18/4/2015 and the booking confirmation message is appended below, made through OLA APPS.I received...

i booked a cab on 17 Apr 15 for dropping from air force station chimney hills to command hospital vide CRN No. 76209618. unfortunately i felt to collect my mobile from the cab. when i call to customer care for this case then there is no positive response against this case.. he said there is no mobile is that cab as driver said... the driver name is Govindaa and his driving licence copy is with us expect mobile no. kindly provide me the mobile...

On 9.4.15 I booked oracab for 6.30 A.M. on 10.04.15. My booking was registered. On 10.4.16 at 5.55 A.M. message of information came on my mobile informing me driver Kamalesh Kr ([protected]) for CRN 74025273, white Maruti swift dzire WB 04G 1873 to pick me up at 6.30 AM, 10Apr.15. At 6.20 A.M., 10 APR 15, I rang Kamalesh Kr ([protected]) when he will arrive. He informed me that he was in Garia, 30 Miles away from my residence and it was...

Dear Sir, I booked OLA cab from Dilshad Garden(Delhi -95) to Anand Vihar Railway station ( Delhi -92) on 15th April 2015 at 5:25 amDistance is around 6-7 km. Cab arrived at right time .I reached Anand Vihar at 6 am . The bill amount showed in the device of driver was 268 Rs.Though at the time of booking estimate was shown 120-160 Rs.There I have to catch my train, I asked the driver, details of bill, he rudely said this customer care...

i had booked a ola cab frm vashi to thane. i paid Rs.35/- the toll also there was offer tht if i apply coupon code of SEDAN250 so i will be charged 1st 15kms 250/- then frm 16km i will be charged Rs.18/- per km. i had ola money of Rs.100/- which should be deducted frm my total bill. now i have a complaint that after applying coupon code thy didnt charged me Rs.250/- fr 15kms and my total bill came to 701/- and they mentioned in the bill that...

OLA cab adding double the amount of Toll charge in Bill. I was asked about this with customer care. But they are replying like we are including up and down charge of toll. If that driver may or may not come that toll / with or without customer in that case Why I need to pay double the amount for Toll? Suppose the same cab will return on the same toll with different customer, OLA will refund my money? In Costomer point of view i am riding...