Ola Cabs / ANI Technologies Complaints & Reviews

Dear Sir.. I am Booked the Our Cab on 30th April and journey date on 1st May morning 3.o clock.. cab came on 20 mins late.. its also ok.. but driver is sleeped driving and do to accident .. yr cabs details is TN 40 E 0662 i will go familY funtion.. so i am very upset ola service.. today only i returns in coimbatore.. mr.Raj [protected]

I booked Ola cab 23rd April for airport on 24th April morning @ 4.00Am CRN[protected] when i was call before 15 minutes in costumer support no. 33553355 he give me no. of driver number [protected] then After I called to Car Driver . he was asking I was cancelled your booking because i am at bapunagar 23 km from you. so cant possible. then after i was call again to 33553355 that time officer asking me we cant have cab "aap dusra kucha arrange kar lijiye" How can possible other Services on and time in Early morning? muje majburan meri Car leke jana pada aur vo kar 2 days tak Airport parking me rent pe padi rahi . Who give parking Rent ? why are you booked in advance? what is meaning of Advance Booking? that is poor Services Looking forward for your encouraging reply. Kamlesh Vataliya [protected]

On 5/5/15 I booked cab in OLA cabs at 7.45 and got confirmation sms from OLA about driver number n name my CRN: 80530434 driver name kannan.u n his no: [protected] we travels from TTK road to guindy Allundar, the cab drivery came at pickup point n v boarded the cab but unfortunately the driver has stop the meter device and said us to call customer care no. So v call immediately [protected] n told the suitation they said u travel madam v get noted the kilometer n after getting down u call us n Inform u the invoice amount, kindly inform the driver to switch off the meter device n switch on, v informed the same he did it, so v travel after 5 minutes of travel driver got a mgs abt another customer name as Mr. Parthasarrsty from tnager the driver told us they given u.details v asked for he told as the customer name v Said it's wrong name v told driver v do as ur people told, but when v got down in dropping point the driver was ii n very urgent he didt even given time to call the OLA people he was shouting at us n told to pay 265rs v asked y he told in the device it's shown but v asked the booking was not in our name, he was very restless n shouting at us so v paid but later v got the sms of our invoice amount as 120rs after seeing it v called customer care n explained n logged a compliant tic no: 1873921 now I need my money back the extra amount of 145rs which was taken by driver by cheating us

We had not booked any cab this afternoon @ 2:02 P.M. but we are getting multiple calls and messages that we had booked a cab from M.G. Road, which is very disturbing & irritating us. please do look into it and i hope this does'nt happen again.

I booked cab today for pickup time of 9:15am to drop my wife and 8 year old daughter at guduvancherry which is 30 kms away from my location. First of all AC didn't switched on and compuled my wife to getdown at Vandalur the location is 10kms before the actual destination. My wife Mrs. Induja refused to get down and finally the driver is so adamant and dropped at guduvancherry 2 kms before destination. With all their lugagge and my daughter, my wife managed to find auto in this hot summer and reached home with so much difficulties. The driver Name is Baskaran. M, Mobile No. [protected] and vehicle no. TN22 BT 8047. I never ever recommend any of my known people to travel in OLA CABS. Such an arrogant and rude driver you appointed. Anticipating your reply to [protected]@aravindujamotors.com

The worst mannerism towards us wen we asked to drive the vehicle in traffic less route...he stopped and asked to get down us on the road... Please appoint the drivers who knows the route and trained them how to speak and behave towards the passengers... DRIVER'S details. GUNASEELAN G...Vehicle no. TN 22 CV 4885 TIME: 6.45pm DATE: 05.05.2015

On 5th May 2015 I booked the cab, my pickup time is 4:45AM I waited for the cab at right time and at right place, Before pick up time driver called at 4.30 AM then told he will come by 4.45 AM, later i waited until 5.0 AM, also i called cab driver so many times he didn't even bother to inform he will not come nor picked the call also. I didn't even get the cancellation message, I missed my train. I want to complain OLA but yet they are not responding.. DON'T BELIEVE OLA CRN79803605 OLA number : [protected] not responding also.

Last Sunday I booked my cab from ola and I left my power bank. The cab driver confirmed for the same and he told that he will submit in Gurgaon office. Today is Sunday approx 7days over ! Still waiting for the same. Pls update asap. Driver Info Name: MANOJ KUMAR Cab number plate: HR 56 A 8915 .

Sir, Madam I and my friend was on bike on the way from Bannerghatta road towards MG Road today at 10:15AM. This OLA cab (KA02 AD 1789) carrying 2 passengers, had hit our bike's left side mirror today at 10:15AM, and when we enquired on the reason, the driver abused us with all bad words, and threatened on the basis of regional discrimination. Seeing we taking the picture of his cab, he again stopped at St. Marks Road, in front o[censored]s and threatened again. We immediately dialled Police (100), and also logged a formal complaint with AshokNagar Police Station limits. Soon as the driver comprehended that we have dialled Police / OLA customer service; the driver stopped his cab again at St.Marks Road and got his passengers dropped there, and then he came to apologize to us. As a OLA customer, I am formally lodging this complaint to you as well, to bring into your kind notice of such illiterate drivers who should ideally be the ground carriers of OLA brand, are infact damaging your organisation reputation. Please take stern action; and a formal complaint is also logged with Ashok Nagar Police. Thanks.

Hi All, Trip ID: CRN79633258 Driver Name: Lakhvir Singh([protected]) Cab detail: PB 01 A 1476 Complaint number: 1815875 Flight details: Chandigarh to Bangalore(Flt 151825); PNR number:U91FGI; I have booked the cab today for 11.30am, driver reached in time and even picked me at correct time. On the way, his OLA device got some issue and he stopped. I called to the customer care, they told him to drop me to the airport but driver initially refused to dropped until his device start working. After requesting a lot, he dropped me but I missed my flight. It’s an horrible experience, as I missed my flight by 10mints. Issue is totally at Ola cab driver and the device they used. Please take the proper action for this and please refund my flight charges. Thanks, Ashish

Have tried to book play a few times but frustration to make a booking made me opt for easier booking options like meru Even though I wanted to book ola the call centre invariably replies systems under up gradation and please book via apps. Why shd one be forced to download an app which invariably makes you accept their terms and conditions regarding privacy which I don't want to share. .i say this is a very bad way to promote your services only after you get all private info about customer this shd be illegal

I have called up several times to book a cab ...the answer I get is book through aap...aap is not working...again called up they said book through web site...web site responds booking is not possible on a short notice..kindly call the call centre no.. this is for the 6th tine I am being asked to book through app as your so called system is getting upgraded. this is ridiculous. todays its been an hour m getting idiotic answers from your end..had to go hospital...but due to your foolish system..sittinag and complaining. I need a justification...or else will complaint in consumer forum. n if it is so difficult. please shut this ola cab service..insteinstead of providing services u all are creating a mess

On 31 march 2015 I booked the cab, my pickup time is 5:20AM I waited for the cab at right time and at right place, Before pick up time I dint got driver details but 5:21AM I got a miss call ASAP I called the number he was OLA driver I told him I was waiting at the pick up location and I addressed the location to him, he disconnected the call, I thought driver coming to pickup I waited but he dint and I got a cancellation message but I dint cancelled My flight missed.I complained OLA on 31st march but yet they are not responding.. DON'T BELIEVE OLA CRN71656925 OLA complaint number 1255707

Say Ola to your driver Deva deepan ([protected]) for CRN78954831. White Toyota etios TN 48 W 4687 to pick you up 4:59 PM, 29Apr.my wife has booked this cab. The driver was so rude to her he Even scolded her .kindly take the needful action she was afraid to complaint

Booking Id -CRN79144429 Hi, I book a cab on 30th April but the cab arrived late but the driver charged for late arrival. This is unacceptable. The booking time shown in the app is 12:10 but the driver arrived around 12:30. I asked him, when did you start the app because i ddin't receive message for the starttime I received message for late arrival. I need a call back for this item. Wait time charge for 16 min: ₹32.0

the Ola Cabs when started they have good. After making name they started money making they are putting raid time charges to our head. some time Bangalore traffic will be there but they are charging PER/MIN and also the PER/KM exp: if traffic is jam if the cab will take 40 min. to reach 3 km. we need to pay 40 RS extra to them this is to bad this people is doing Please tell them to remove the raid time charges and doo good to public please if not we have to make publish in social media about this matter

This is my first time use of OLA Cabs. I had booked for a OLA cab this morning from Andheri to Vikroli. The cab came in at the right time, I had no issues on this. The fare was dynamic, as explained to me - that is 150% of the metered fare. The diver was a big time cheat. He took me all round and in the longest route possible. Instead of going to the Powai from Andheri, he routes through Vile Parle and then goes on WEH to Jogeshwari and then takes the JVLR. At Vikroli, instead of going on KBS Marg, he takes the Eastern Express highway. In all, the diver was a big cheat. Along with the bill, the route map has also been sent to me, clearly indication that the journey was taken is a much, much longer route. If this is the type of drivers that OLA has, I strongly recommend THAT PEOPLE SHOULD NOT USE OLA CABS. This is The last time I will use OLA Cabs and will tell all my friends how the driver here cheated me. I will tell them NEVER TO USE OLA CABS EVER. I ALSO WISH TO TAKE THIS THROUGH THE CONSUMER COURT FOR HAVING BEEN CHEATED. Ramesh

Hi - CRN number[protected]. I took a cab from Bangalore Airport to Residence on the 23rd of April 2015 and driver took Rs. 130 from me on toll charges and additionally in the bill I have got debited toll charges. Am seeking refund for the same from 24th and today is 30th and everytime the answer is complaint is getting resolved but am not seeing any resolutions.

Dear All, Olacabs is Killing with waiting charges (Hidden Charges) Even if the driver reaches late you are charged for waiting, how's that! Please be carefull. If complained, the reply is that your concern is forwarded to respective dept and you will hear from us soon... nothing later, what you can do. Keep on calling again and again or email. For emails, they have ready drafted replies that they copy and paste it, simple. Deepak Gupta Coimbatore [protected]@gmail.com [protected]

Dear Sir / Madam, I took this cab @ 12:39 am today Taxi number MH13 AX 1972. This is the third ride where I have observed rash driving (previous two incidences reported to Ola Cabs via thier App), but this time it was beyond tolerance as the driver used abusive language and also was violent in his behavior. He was driving rash and we had a narrow escape from an accident. On repeatedly telling him to slow down and drive carefully, he entered into an argument with me and stopped the vehicle midway and asked me to get out of the car (@ app 1:00 am in the morning). Further he used abusive language and pushed me as well. He kept on saying that he is very rich and I am no one to say how to drive, he owns the cab and he decides what to do. I am unsure if the driver was drunk or was under influence of some drugs but abusive language, Rash Driving and Physical assault is not what I am paying Ola cabs for. Today's event could have resulted to physical damage, the only reason it has not happened is because I avoided several attempts made by to driver to get into a fight and ignored the abusive language he used. I have also sent a complaint to Ola Cabs and await their response on this. Please advise.