Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated Aug 21, 2024
Complaints 9462
Resolved
240
Unresolved
9222
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
ChoudharyWala01
Jan 14, 2022
Report
Copy

I was charged parking fee separately from billed amount.

I was traveling back to home from Howrah station.
When the driver drops me off, he asked me to pay a parking fee. But I have never paid any parking fee before while traveling back from same place.
I have attached the details of journey and the payment separately made to driver below....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenu09
from Mumbai, Maharashtra
Jan 13, 2022
Report
Copy

Charging Money 2 Times in offline & online mode

Address: Tardeo Mumbai Maharashtra 400034

I had taken the ride on 16th Oct 2021 from my Linked account of +[protected] from Khar to Mumbai Central which had cost me Rs 539 as shown in the OLA app for which I had already paid in Cash to the driver. [I had told them to ask driver about that]. After that Ola app keeps on showing that I have not paid Rs 539 & keeps on popping up on my mobile app. I thought it may be some mistake that I will resolve when I book a cab next time, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website: olacabs.com

I had taken a ride on Dec 27th, the bill of which was Rs. 655. I had paid for that using Amazon Pay but now you have added this amount again in my Ola postpaid bill. Why would I play twice for the same ride!!

I have sent the screenshots in email where it is very clearly mentioned that the same money got deducted twice. So I am asking for the refund of Rs. 655.

I am getting a very stupid reply from the team that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shah Alam94
from Mumbai, Maharashtra
Jan 12, 2022
Jan 14, 2022
This thread was updated on Jan 14, 2022
Report
Copy

Customer did not pay bill

I am Ola driver partner my name is Shah Alam Khan and I received a outstation booking on 10th of Jan from Mumbai to ahmednagar after completion trip customer did not pay bill and went from there means bhaag Gaya.
I called many time Ola partner care but they are not resolved my issue.
They are not talking any responsibility for this matter.
Ola deduct his commission and all kind of duction from my account also....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepa1n79
Jan 12, 2022
Jan 26, 2022
This thread was updated on Jan 26, 2022
Report
Copy

Ola postpaid not closing

Took a trip for a medical emergency on Nov 28 2021 CRN [protected], as it was raining heavily and was desperate an auto, the driver demanded cash which I paid. No OLA states it paid through postpaid (option which I am not using for a long time) and is demandin g me paymnet.

Even after me stating that I paid cash they are harassing me with frequent sms n calls and my requests are being set off giving lame exceuses of send through...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr. Tushar Adagale
Jan 12, 2022
Report
Copy

Pending bill issue

On 17 december 2021 i hired a ola cab. I paid for the same through online. initially it showed paid but now showing pending bill of it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamal Kanti Biswas
from Kolkata, West Bengal
Jan 12, 2022
Report
Copy

Took double payment, and did not refunding as per the corrected bill amount.

Dear Sir,
On 19th December I took an Outstation ride from Ola, in estimation it was showing only Rs 1700 and the distance around 70 km, but when the ride end the driver manipulated the bill and Ola has generated Rs 3530 and 165 km.
So I have paid him in cash Rs 3530, but after that I have called Ola customer care to raise this issue, and then they have corrected the bill which is Rs 1897, but they did not refund me the additional...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenu Raveendran
Jan 11, 2022
Report
Copy

Bill paid in cash, post paid bill generated

I had travelled on Ola cab to Hybd airport on 19/09/2021. CRN [protected].
I selected the option for cash payment and in the end of the journey, I paid cash to the driver. Later, I noticed that, the billing had got converted to postpaid and hence I reported a concern in their portal (Reference no: 3678428) on the same day. I also did as per their reply mail to my concern.
But on 03/11/21 Ola generated a bill for settlement and...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Website: Ola application

I have paid the driver in cash for the ola ride but the payment is still showing pending....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adarsh Kumar Singh2412
Jan 10, 2022
Report
Copy

Payment already done but still showing payment due

I paid for my last ride in ola with cash but the driver's server was busy at that time so the payment was not reflected when he clicked on payment done and it's showing payment due in my ola account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srushti Sathvik
Jan 9, 2022
Report
Copy

Paid money in Ola store but not showing in orders

Address: Bangalore

I paid the money in ola store through upi but it’s not showing in store orders and asking for me to pay again and when I tried to contact customer care they weren’t responsive and said they can’t do anything for their side....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tushar931901020
Jan 9, 2022
Report
Copy

Amount charged double

Address: ola cabs gurgaon haryana

I booked cab for meerut to rajiv gandhi hospital rohini new delhi travelling with my parents senior citizen they are 1301 /- price after completing journey

driver asked amount 3208 /- includes toll in between journey driver hand over the car to other driver

doing fraud with customers......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Antonylawrence24
Jan 6, 2022
Report
Copy

Cash payment issue - Asking for double payments

I made payment by cash to the ola driver after the service. The ride amount was 540. I made cash payment of Rs. 570 with a tip of 30 to the driver. As there was issue in paying through Google pay or phone pe. But still it is showing 540 pending due to be paid. The CRN number is [protected]. Could you please take this as a complaint and get it resolved. I will be uninstalling the ola app. Worst service from them and their partners.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat beera
from Vadodara, Gujarat
Jan 6, 2022
Report
Copy

Ola postpaid late charge fined when their app for payment is not working

Address: NAVI MUMBAI

I have been using ola money postpaid recently, and paid bills timely. This month ola bill raised with amount rs. 3935, but app for payment is not working. Proper channel is not available to raise complaint, even after rasing the complaint ola didn't respond and lagged the issue. Even without resolving started chargin late fine rs. 250.
Forced to pay 4185 to use the ola service. Cab is essential for me to travel and left with no other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangha Mitra
from Mysore, Karnataka
Jan 5, 2022
Report
Copy

Cheated by driver. Charged twice.

We have sent an email on January 4, 2022 to [protected]@olacabs.com with attached pictures of our payment details. Subsequently we also posted the complaint on their blog page. But there has been no response to our mail and the problem has not been resolved. We are therefore posting the details here. Hoping for a refund of the amount as we were charged twice.

On January 1, 2022, Saturday, at around 8.00 am we engaged driver Senthil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajDeep21
Jan 5, 2022
Report
Copy

Unable to make OLA Auto/CAB bookings

I paid the driver in cash but it's still showing up on my screen as 'Pending payment'. Please resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I paid for the rented cab in cash to the OLA driver for my ride between salarpur to IGI Airport New Delhi but payment is still showing pending in OLA APP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mau_123
from Delhi, Delhi
Jan 5, 2022
Report
Copy

Payment pending even when I paid it

Address: 1797 janta flats gtb enclave delhi 93
Website: Ola cabs

My ola app shows that my payment of rs 451 is pending which is not true as i paid it already . It is highly inconvinient to me . is this even possible that driver would leave a customer without paying . Payment was made by cash . This app has cause high inconvinience to me .
Prime Sedan•CRN [protected] this was the ride we booked to nawada .
Look into the matter and solve as soon as possible ....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
W
Waseem_A
from Bengaluru, Karnataka
Jan 4, 2022
Report
Copy

Have paid for the ride in cash to the driver but the Ola app still shows payment pending

Have paid for the ride in cash to the driver but the Ola app still shows payment pending and isn't allowing me to book new rides. Please look into this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AditiS197
Jan 3, 2022
Report
Copy

Regarding improper charge

I booked a cab from Charbagh Railway Station to Sunrise Apartments on[protected].The driver was asking more money for the ride so I canceled the ride, but the driver didn’t and he completed the ride on his own without me and now “Ola Cabs” are asking money for the ride which no one completed. The driver was very rude. CRN- [protected]. Phone Number- [protected]
Email ID- sweet.[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy