Ola Cabs / ANI Technologies Complaints & Reviews

On 13th December I had booked ola. After the ride i have paid through G pay Rs. 508/- to the driver account. But in the app it's still status showing pending.
I have also mailed the details to Ola support mail ID but there's no response.because of that I am unable to book ola cab.
Please kindly look into this issue & resolve as soon as possible.

OLA is threatening me everyday, every minute. Recently a person who claims to be a legal guy from OLA asks me to pay outstanding in a shouting way else he is going to send legal notice, gundas or police in a very bad tone. He is talking of a number that i do not own. How pathetic is that.

He is continuously harassing me mentally and misbehaving every minute.

I traveled from Mrathali to Provident Welworth City in Bangalore city by Ola Cab on 31.10.2021. Due to discharge of the battery of my phone, I could not
pay the fare online and I paid the driver Rs.1410.00, in cash as demanded by him. However, I have been receiving messages to
clear the due of Rs.1911.00, although I paid the fare (Rs.1410/-) to
the driver in cash.

Ola app has become worst. Even after making the payment by Gpay, it says pending in ola app. Even after making the payment by cash, it says pending . Such a horrible app . Because of this, can't book a different ride. I am going to delete OLA app and install UBER.
OLA needs to work on this horrible issue.

Ola post paid is showing due events ought I did not avail the service and also did have any dues. Not getting the customer support number to clarify the issue

Hi,

My Ola Money Postpaid account has been blocked due to a change in mobile number. Request you to please look into the same.

Regards,
Mohak

I paid ola ride bill by cash, but still it is showing pending in app. So cant book other ride. Solve the problem. Otherwise hv to book from other service provider

Dear team,

I had received substandard food which was stale. As a covid patient I was dependent on your delivery & when received was open to disappointment. I'd reported the same and was told this issue would be escalated & a refund would be credited in a time frame of 4 hours back to ola money. However nothing happened.
I followed up alternative days with three agents - Asma, Syeda & Veeramani who gave me a scripted response saying the payment is "stuck" . And I'll get it end of the day. Three end of the days have passed & one week since I reported the issue.
I'm not sure how a tech firm with fintech products like ola money have a poor return policy.

Transaction ID - GQ1B-Q84N-X3Q5

Kindly look into the issue. And request you & your team not to use scripted apologies.

Regards,
Nithya

Ola drivers dont accept wallet payments in 90 percent cases.They immediately cancel trips.then again customers have to wait.but if customer cancels any trip he gets charged.For denying wallet or digital payments drivers should be charged heavily. Drivers ask customers to cancel trips and keep calling unless we cancel it.
Drivers overtake and drive in rash manner also dont have change even Rs 5, 10, 20 etc.This is why they want payment in cash.

I have booked OLA Auto's from Dec 29 to Jan 07. The Driver agreed to come only if full cash is paid. I had paid him full Cash after the ride, Even though OLA says it has paid from OLA MONEY

1. I have not subscribed or changed my settings to pay through to OLA MONEY
2. The OLA DRIVER has not informed me that OLA has paid the Money on behalf of me.
3. I have written to OLA Money Customer support but no response
4. I am asked to pay extra Rs.500 though i paid the driver with Cash from OLA Money
5. I am charged extra Rs.50 now for late payment.
6. I am getting continuous annoying calls from OLA as well.

CRN [protected]

I paid for ride two times through Phonepe to ola account and cash

I cannot able to use my olamoney wallet balance. I am getting error ola money wallet is not available for user. Kindly check and resolve the issue. Already I have raised several tickets for the same issue but no one has gave me the proper solution. Without giving proper solution closing the ticket. I have been keep on following up for the same issue for past one week. Kindly resolve this issue.

Mobile No [protected]

When Ola electric scooter booking started we also booked Ola S1 priced at 1lakh with rs499 in the hope to get a electric scooter. Delivery was promised between Dec 15-Dec30. We were waiting for 3 months when they emailed that delivery will happen between Jan 15-Jan30. We adjusted and waited more. Then without any communication very cunningly the delivery date was not showing instead it was showing dispatch Jan 31. We still hoped and waiting. Yesterday ola sent emailed that production would be stopped for S1 and I will have to pay 30k more to upgrade to S1 pro forcibly otherwise production will start by end of 2022 with not even indication of delivery. This is bizzare, ridiculous and totally wrong of a company that has been misleading India consumers and promoting their brand falsely. Requesting your support as those who don't pay more forcibly will have to cancel after funding a false project and after waiting for months with no positive outcome. Please help!

One week before I have added money to olamoney wallet for doing transactions in myntra. After adding money to my olamoney wallet my wallet got blocked. I have sent so many emails to them and raised several tickets. Still my issue is not solved but my ticket is getting closed as resolved. I have provided them error screenshot, device name, OS version and app version. Kindly take necessary action against them. Mobile No [protected].

I was traveling back to home from Howrah station.
When the driver drops me off, he asked me to pay a parking fee. But I have never paid any parking fee before while traveling back from same place.
I have attached the details of journey and the payment separately made to driver below.

I had taken the ride on 16th Oct 2021 from my Linked account of +[protected] from Khar to Mumbai Central which had cost me Rs 539 as shown in the OLA app for which I had already paid in Cash to the driver. [I had told them to ask driver about that]. After that Ola app keeps on showing that I have not paid Rs 539 & keeps on popping up on my mobile app. I thought it may be some mistake that I will resolve when I book a cab next time, but a few days back my Ola postpaid money was charged for which bill will be generated on 17 Jan 2022. It's completely harassment that I am facing because of there poor service & Technology. I want this amount to be refunded in my account. I am not liable to pay any amount. Please look it into this & resolve the issue. I have tried there customer care number but it's pathetic they don't answer.

I had taken a ride on Dec 27th, the bill of which was Rs. 655. I had paid for that using Amazon Pay but now you have added this amount again in my Ola postpaid bill. Why would I play twice for the same ride!!

I have sent the screenshots in email where it is very clearly mentioned that the same money got deducted twice. So I am asking for the refund of Rs. 655.

I am getting a very stupid reply from the team that this issue has been raised beyond stipulated time. If the bill has been generated now (due on Jan 17)where I saw the discrepancy then how it is beyond the time frame.

Stop cheating customers and provide some number where we can talk to the agent. Worst customer service by Ola.

I am Ola driver partner my name is Shah Alam Khan and I received a outstation booking on 10th of Jan from Mumbai to ahmednagar after completion trip customer did not pay bill and went from there means bhaag Gaya.
I called many time Ola partner care but they are not resolved my issue.
They are not talking any responsibility for this matter.
Ola deduct his commission and all kind of duction from my account also.

Took a trip for a medical emergency on Nov 28 2021 CRN [protected], as it was raining heavily and was desperate an auto, the driver demanded cash which I paid. No OLA states it paid through postpaid (option which I am not using for a long time) and is demandin g me paymnet.

Even after me stating that I paid cash they are harassing me with frequent sms n calls and my requests are being set off giving lame exceuses of send through other email we are not ola money etc.

I have not got a solution to my issue till date.

please stop ola from harassing me n stop my postpaid.

On 17 december 2021 i hired a ola cab. I paid for the same through online. initially it showed paid but now showing pending bill of it.