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Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 52

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S
Shubh@86
from Burhanpur, Madhya Pradesh
Dec 25, 2021
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Amount related

Address:Dream sankalp , yashvant nagar , wagholi pune, Dream sankalp , wagholi pune

Hello sir i am shubham otari I'll book ola can on 26 September 2021 and i was paid ola cab amount but still he is show panding payment. I'll time trying contact with ola coustmer care services but he is not respond all time. Also he was getting a massage about panding amount. Plz resolve my problem and stop ola cab service because he is very fraud for coustmer and his employees....
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Rajesh Annamalai
from Chennai, Tamil Nadu
Dec 25, 2021
Jan 19, 2022
This thread was updated on Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

500 RS forgery by the driver in the middle of the ride / Initial Fare 1800+ after reaching it is showing 2850 / KM [107 to 155 ]

Address:S7, B5 Block, Mahalakshmi Apartments, City Link Road,, Adambakkam, Landmark : ICICI Bank
Website:www.olacabs.com

500 RS forgery by the driver in the middle of the ride to fill the fuel / Initial Fare 1800+ after reaching it is showing 2850 / KM [107 to 155 ] .
For the above issue, case has been created.
Ola is asking proof of RS 500 [gpay … ] / While booking I have clearly indicated as Cash During pay. I don't know what to do when he stops the cab in the middle & asks for RS 500 in night for fuel [ I have kids & family ].
Ola...
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M
MajiburRahman
from Silchar, Assam
Dec 24, 2021
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Missed flight due to cab did not arrived at time

I had booked upcoming ride on[protected] with Ola Cabs with flight insurance for[protected] at 3.30 AM and as per rule your cab should be arrived on or before 3.30A.M. But at due time when your cab doesn’t appeared then I tried to call the driver but after calling several times & text in Ola app he did not received the call nor responded the message and at that time I did not found any other cab, and hence our flight has been missed. I...
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D
devidas s jethmalani
from Mumbai, Maharashtra
Dec 24, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
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Ola charging double

Address:Ola cabs

Dear concern Authority.
My ola mobile registered number is 772...765 . I booked ola on 22/12/21 for my wife she was traveling to wadala bus depot. While booking I have already selected mode of payment as cash. Ola driver named Mr. Firoz Ziauddin Shaikh with mobile number 790...96 came to pickup. After ride my wife called me ask me wether I should pay him cash and I also asked her pay cash after trip end. And accordingly she paid amount...
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Somali Trivedi
from Gurgaon, Haryana
Dec 24, 2021
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Double Charged

Address:Bengaluru
Website:www.olacabs.com

Date of my trip was Sept 25th, amount 2096 was paid in cash.

Trip: Jaipur to Pushkar.

Reason for cash pay: Driver said internet is not working so I had to pay. In my phone too there was no network so could not pay online.

Sept 26 mobile internet was suspended in Rajasthan so message from OLA received on 27th Sept, issue raised same day.

Concern raised on Sept 27th

I...
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M
Muralidharan V.S
from Delhi, Delhi
Dec 24, 2021
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Refund due to ola money malfunction

I took a ride on Dec03. The trip wallet notification was not received by driver and I had to pay by cash. Later I noticed the money has been deducted from my wallet as well . I raised a complaint on the same day and have followed it up 6 times. No resolution from OLA yet. I seek refund of INR 154...
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R
Rahul Vasudeva
Dec 24, 2021
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Charged Twice through cash and ola money postpaid

Address:Delhi

It was my dad who was travelling from janakpuri to gurgaon on 30th november 2021 and on completion the the ride my dad paid rs430 to the driver through cash and on my checking the app i noticed rs 630 were charged to my ola postpaid which was the original bill for the ride.

now ola is refusing to refund me rs 430 which was extra cash paid to the driver....
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N
Nagesh Magi
Dec 23, 2021
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Money not returning

I hav paid 2 times amount by mistake but ola guy is not returning amount...
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Priyadharshini.b
from Bengaluru, Karnataka
Dec 23, 2021
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I paid through different online method but still it's showing pending

I took a ride today (dec 23-2021 ). I paid through Google pay on driver's number. But in the app it shows still as pending due. So pls check and resolve as soon as possible....
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Whenever the online payment fails due to ola app error ola forces customers to pay cash only to make the online payment as due and disalloes the customer to pay the due before next ride....
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V
Vkkymalik
Dec 22, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Paid the fare in cash still showing as pending-reg

It is hereby to inform that I booked Ola cab on 04.11.2021. The driver first tried to take a route other than the one shown by map and after that he stopped the cab mid way and mis behaved with me by saying that I did not allow him to take fuel enroute. After facing all this I got an auto rickshaw as I had to board the flight from Mumbai airport. Before getting the auto rickshaw I paid the driver in cash and went my way but as of now I want...
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S
Sůçhıťã Påńđēý
from Hyderabad, Andhra Pradesh
Dec 21, 2021
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Ride Payment done in cash still asking for online payment

Dear Sir / Madam,

I am writing to you to raise an issue about: Cab

The issue that I have experienced was: On 11 October 2021, I booked a ride from Tolichowki to RGI Airport. The selected payment method was ola postpaid that I did not select, your app automatically selects it as payment method. At the end of the ride the driver asked for cash payment giving the reason that if we pay online they get their money...
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C
christina carmel
Dec 21, 2021
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Complaining about OLA money Postpaid - Charged twice

Address:chennai

This is regarding for the dispute in ola money postpaid .
I was booked a ride with OLA on 17th Dec 09:17 AM, Auto CRN:[protected].
While booking the cab I was opt for cash for the ride and paid to the driver. But after finishing the ride receiving an SMS from ola postpaid has also paid for the same ride.
Now OLA asked me to pay Rs.65 in OLA money postpaid wallet.
I didn't opt for this service without informing the...
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S
ssameeth
from Chennai, Tamil Nadu
Dec 21, 2021
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False Statement against the payment

Address:Office of the Director General (Highways), No 76, Sardhar Vallabhai Patel Salai, Guindy, Chennai-600 025
Website:consumerscomplaints

I am 57 years old and an Ex-serviceman of the Indian Army. I was travelled with my wife on Oct 16, 2021 atabout 8.30 PM from my home to Dr. MGR Central Railway Station to celebrate our Corps Raising Day farewell at Palani. I booked a Prime Sedan (White Swift Desire) and driver was very good. Driver dropped us at Railway Station (CRN[protected] and shows the amount required to be paid was Rs. 270/-. I paid the amount of Rs 270/- in cash to...
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K
Kaurvaki
from Mumbai, Maharashtra
Dec 21, 2021
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Travelled through Ola cabs and paid in cash but in app it is showing payment pending

Address:Mumbai
Website:Ola cabs

I have travelled in Navi mumbai through Ola cabs and paid money in cash to driver but in Ola app it is showing as payment pending and I get messages to clear the amount. I have tried to reach Ola customer care number but none of it is working. I have also tried to lodge a complaint through app but there is no such option available....
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A
ANURUPA MANEPALLI
Dec 21, 2021
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Payment pending status.

I paid my fare through cash, but the Ola app is showing payment pending status.. please resolve...
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V
Versatile motion
from Chandigarh, Punjab
Dec 20, 2021
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Charge extra for short distance

Hey
Same fraud happened with me too. Today i took a cab from ramgarh panchkula to ambala materhi jattwala. Approx 40 km one side. I took a round trip. It show would be approximately 1500 rs. I spend 9 to 8 hours at my destination. my trip was under cover for 11 hours and 121 kms. But when i reached back to my location the bill show 2160/- for 191 kms travelled that's impossible for same distance. And driver took 350/- twice for tax...
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K
Kapil Kumar1
from Bulandshahr, Uttar Pradesh
Dec 20, 2021
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Refund Related issue

Pls understand my complaints in below mentioned words.
On 09 Dec 21, I have paid ₹1492/- twice from my credit card for only one trip because payment status showing try again (two receipts of transactions attached) before ending trip. After trip ended, I have paid ₹39/- in cash to driver because my trip total amount was ₹1531/- instead of earlier estimate of ₹1492/-. I just want you to understand that I have made two transactions...
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E
eskumar2000
from Chennai, Tamil Nadu
Dec 20, 2021
Jan 6, 2022
This thread was updated on Jan 6, 2022
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Threatening and extra cash taken by driver

Website:www.olacabs.com

Hello,

I have travelled in mysuru using ola from Sayyaji Rao road to Raddison Blu, Mysuru on 28th November at 6:43PM. Auto details are KA09A0885 vide CRN[protected]. Driver name: Mohammed Sujath. Problem faced was
1. Driver picked me up and asked if I am staying in Raddison Blu. The moment when he got my answer he started demanding more than the money that is coming in the bill
2. Throughout the entire journey...
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Parveenchauhan890
from Mandi, Himachal Pradesh
Dec 20, 2021
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Extra charges

Address:Delhi

I booked single ride ola cab from cosmos greens Bhiwadi to MG Road metro station gurgaon.The estimated distance shown while booking was 50 km and fare was rs448.When I reached my destination I was charged rs 1106 for 98km distance and rs 600 for toll tax .whereas actual distance is 50 km and toll tax is rs 70 for single ride....
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