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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Sep 16, 2025
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Ola Cabs / ANI Technologies reviews & complaints page 58

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R
Rj13
Nov 30, 2021
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I have paid my fare in ola, but it's still showing me that I have dues pending and have to pay the dues first to book the next ride
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    A
    Alagumeena
    from Chennai, Tamil Nadu
    Nov 30, 2021
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    Hi Ola team,

    I have paid Rupees 85 for an Ola auto ride that I took on Oct 9th from Mandaveli post office to kotturpuram. However it still shows as payment pending and Ola has blocked my account from using its services. Kindly resolve this asap. Thanks!

    Additional details:
    Driver name: P Arumugam
    Auto type: Auto-Bajaj-RE
    Day of ride: Sat, Oct 09, 6:25 PM
    Ride no: CRN [protected]
    Paid amount: Rupees 85
    +1 photos
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      S
      Sushant 95
      from Navi Mumbai, Maharashtra
      Nov 30, 2021
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      Ola cab driver driving with improper mannar (rash driving)
      Location:- near to IIT POWAI, (From powai to kanjur lane )
      He near about bang my car
      He driven his car too fast.
      without giving indicator he switched lanes
      Cab number is MH 02 ER 2304
      Please take action against him
      +1 photos
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        I
        ishu@7
        from Kalyan, Maharashtra
        Nov 30, 2021
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        I have paid my OLA ride fair to the driver in cash but it is not updated on app. Due to which I am not able to book further rides. Kindly help to resolve the issue asap.
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          S
          Shyam@28
          Nov 30, 2021
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          Ola has become biggest cheating company in customer service industry ... They took my money unprofessionally ...despite complaining & getting approved my refund amount has still not reflected, never opted cashless ride, they only select they only spoil customer relation..
          ...uninstalled ola forever... You keep my money you frauds
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            S
            Sarwan Dogra
            from Noida, Uttar Pradesh
            Nov 30, 2021
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            Address: 02E,10-10-B. KAMNA VAISHALU GZB ,UP .201010

            Sir
            i have book ola cab isbt kashmeri gate to ghaziabad vaishali on date 29/11/2021 05:42 am, my fare showing rs 482/- i will try upi pay but that time faild, driver say to me you are pay on my ptm account, so i have pay thir account by upi rs:=485/- to mr vneet chauhan [protected]@paytm,
            trs id t2111290605025087520543, but ouststanding shoing payment in my ola account,
            pls solve my probblems earliest, i will try your custmer no call but no response error,
            thanks
            sarwan kumar
            m/o [protected]
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              C
              chsmriti
              from Kolkata, West Bengal
              Nov 30, 2021
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              I had a ride on 28th oct 2021 where I paid the money via cash to the driver. Later when I open it to book for further rides it displays the money pending and this is totally unfair. Why am I asked to pay it twice?
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                A
                A_rt
                Nov 30, 2021
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                I paid by cash but still show me that your payment is pending.
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                  L
                  Lavya Kumar
                  Nov 29, 2021
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                  Address: C-8/250,Yamuna vihar

                  Dear ola team

                  I request to ola team that pls unblock my ola account so that I could book a ride easily .pls look to my mail and unblock my ola account.

                  Thank you
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                    T
                    Tarunima Acharjee
                    Nov 29, 2021
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                    Address: Badra Sukanta Sarani, 2no. Station road
                    Website: OlaCabs

                    Paid in cash still showing due payment.
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                      J
                      Jeevitha29
                      Nov 29, 2021
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                      Address: Bangalore

                      Even though I had paid amount through cash mood it's asking me to clear the pending amount and I'm not able to book the further rides.
                      +1 photos
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                        M
                        Madhura Manjunath
                        Nov 29, 2021
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                        Have paid for the ride in cash to the driver but the Ola app still shows payment pending and isn't allowing me to book new rides. Please look into this.
                        +3 photos
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                          Suhana Ahmad
                          Nov 29, 2021
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                          I had booked an ola cab and did the payment in cash... but it still shows payment pending ... tried calling customer service but no one picks up... very horrible.. pls resolve
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                            A
                            aryakrpal58
                            from Kolkata, West Bengal
                            Nov 28, 2021
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                            I booked one OLA mini through my mobile OLA LITE app (mobile no. [protected]) on 24.11.2021. The ride CRN [protected]. The fair showed for the destination was Rs.148/-. Just as I boarded the cab, I received an emergency SMS in my mobile and immediately requested the driver to cancel the ride.The cab was stopped and the driver cancelled the ride and demanded Rs.150/-, snatched away Rs.150/- from me and hastily drove away.Later I discovered one SMS from OLA phone: [protected] stating that my ride cancellation Fee of Rs.50.00 would be added to my next OLA ride Bill! I tried to OLA Office by the mentioned number but in vain. We old people are really helpless to the present age.
                            ARYA KUMAR PAL
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                              Angel Dcts
                              Nov 28, 2021
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                              Address: Ola
                              Website: Ola

                              Hello Ola Customer Support team,
                              I took Ola Auto on 9th Oct Saturday 2 trips Rs.77 and Rs.86 and the payment option by mistake got selected as Ola money. I paid driver in cash. Infact everytime paying extra to drivers. No online option to clear this. No customer care contact number. One month Ola is only losing buisness as they have blocked my App to continue services. I don't understand where is my mistake here??? Please resolve it at the earliest.
                              +1 photos
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                                Kuldeep. S
                                Nov 28, 2021
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                                I have paid the driver but still it shows pending due to which i am unable to book any other rides. Please solve this issue.
                                +1 photos
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                                  pawan_tanwar06
                                  Nov 28, 2021
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                                  Resolved

                                  I booked a ride from Narela to New delhi on 25/11/2021 for 26/11/2021 friday morning.
                                  Cab arrived on time at 4:15 AM .
                                  Cab dropped me at New delhi railway station.
                                  I was not able to pay online at that moment so i paid in Cash to ola driver. He ended the ride, clicked his photo on the app and i submitted the review.
                                  The issues is that it still showing pending amount in my app and i am not able to book another ride and the app is forcing me to pay again and there is no such channel to resolve my issue, no customer care support, even there is no support on the app itself for this querry.
                                  My CRN No for the ride is CRN: [protected]
                                  My name: Pawan kumar
                                  My contact: [protected]

                                  Driver Number: [protected]
                                  +1 photos
                                  Nov 28, 2021
                                  Complaint marked as Resolved 
                                  No steps has been taken so far
                                  Nov 28, 2021
                                  Updated by pawan_tanwar06
                                  Still showing pending amount..my complaint has not been resolved yet

                                  I booked a ride on 20/09/2021 at 5.03 PM from Majestic Railway Station to Dallis Suhag Residency, Byrasandra extension, Suddagunte Palya .
                                  I was not able to pay online at that moment so i paid through gpay to ola driver. He ended the ride.
                                  The issues is that it still showing pending amount in my app and i am not able to book another ride and the app is forcing me to pay again and there is no such channel to resolve my issue, no customer care support, even there is no support on the app itself for this querry.

                                  I have written an email to support @olacans.com . However there is no response till date .

                                  My CRN No is CNR [protected]
                                  My name: Saranya

                                  Driver Number:[protected]

                                  Paid in cash to driver, still pending amount - Comment #3927072 - Image #0
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                                    geethamrutha pasumarthy
                                    Nov 28, 2021
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                                    Website: Ola

                                    I have payed the driver in cash but it still shows payment is pending and I'm not able to book further rides. Please help.
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                                      M
                                      manilazer
                                      from Chennai, Tamil Nadu
                                      Nov 28, 2021
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                                      Address: Chennai

                                      I paid the driver in cash Rs 125 but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.
                                      +1 photos
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                                        Sneha-mahato
                                        from Kolkata, West Bengal
                                        Nov 27, 2021
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                                        I booked ola cab on 11 th Oct and paid the driver in cash. After 2 days the app started showing pending payment although i made the payment. Now i received a message that they have even removed me out of their services. Please look into the matter and resolve it as soon as possible.
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