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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 57

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M
Madhura Manjunath
Nov 29, 2021
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Payment pending paid in cash

Have paid for the ride in cash to the driver but the Ola app still shows payment pending and isn't allowing me to book new rides. Please look into this....
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Suhana Ahmad
Nov 29, 2021
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Payment pending

I had booked an ola cab and did the payment in cash... but it still shows payment pending ... tried calling customer service but no one picks up... very horrible.. pls resolve...
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A
aryakrpal58
from Kolkata, West Bengal
Nov 28, 2021
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Quite at a loss !

I booked one OLA mini through my mobile OLA LITE app (mobile no. [protected]) on 24.11.2021. The ride CRN [protected]. The fair showed for the destination was Rs.148/-. Just as I boarded the cab, I received an emergency SMS in my mobile and immediately requested the driver to cancel the ride.The cab was stopped and the driver cancelled the ride and demanded Rs.150/-, snatched away Rs.150/- from me and hastily drove away.Later I discovered one...
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Angel Dcts
Nov 28, 2021
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Ola pending payment I paid in cash

Address:Ola
Website:Ola

Hello Ola Customer Support team,
I took Ola Auto on 9th Oct Saturday 2 trips Rs.77 and Rs.86 and the payment option by mistake got selected as Ola money. I paid driver in cash. Infact everytime paying extra to drivers. No online option to clear this. No customer care contact number. One month Ola is only losing buisness as they have blocked my App to continue services. I don't understand where is my mistake here??? Please resolve...
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Kuldeep. S
Nov 28, 2021
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Paid but says pending

I have paid the driver but still it shows pending due to which i am unable to book any other rides. Please solve this issue....
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pawan_tanwar06
Nov 28, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid in cash to driver, still pending amount

I booked a ride from Narela to New delhi on 25/11/2021 for 26/11/2021 friday morning.
Cab arrived on time at 4:15 AM .
Cab dropped me at New delhi railway station.
I was not able to pay online at that moment so i paid in Cash to ola driver. He ended the ride, clicked his photo on the app and i submitted the review.
The issues is that it still showing pending amount in my app and i am not able to book another ride...
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geethamrutha pasumarthy
Nov 28, 2021
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Shows payment pending after paying cash to the driver

Website:Ola

I have payed the driver in cash but it still shows payment is pending and I'm not able to book further rides. Please help....
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M
manilazer
from Chennai, Tamil Nadu
Nov 28, 2021
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Pending payment issues

Address:Chennai

I paid the driver in cash Rs 125 but it's still showing up on my screen as 'Pending payment'. Please resolve the issue....
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Sneha-mahato
from Kolkata, West Bengal
Nov 27, 2021
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Complaint regarding payment showing pending

I booked ola cab on 11 th Oct and paid the driver in cash. After 2 days the app started showing pending payment although i made the payment. Now i received a message that they have even removed me out of their services. Please look into the matter and resolve it as soon as possible....
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A
Abhijit Taley
from Mumbai, Maharashtra
Nov 27, 2021
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Wrong charges

Ola auto has giving reminders for fare charges for which I haven't travels. Not responding emails while ask for location travels.
Take immediate action against them....
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9
9642723352
Nov 27, 2021
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Showing the pending payments

Address:OLA CABS
Website:OLA CABS

Dear Sir,

This is Anil from Hyderabad i had take the ola ride on 08.10.2021, the driver is asked direct pay to his no i had make the payment in paytm to him but the app showing due payment.

Kindly see the below attached photos and resolve the issue immediate.

Anil
[protected]...
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Dhatri Singh
Nov 27, 2021
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Paid in cash ,still shows the payment is pending .

Hi, I booked a cab on Sunday 31st October, 2021, from select City walk, Hilton garden to rosewood city, Gurugram, I paid in cash to the driver on completion of the ride. But now when I open the app .. it's still showing that the payment is due . Old should realize there drivers don't leave until and unless they are paid...either in cash or digitally. Because of this false "pending payment " issue, I am not able to book another ride. Kindly...
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I travelled on 25 october and paid after the trip to driver paytm (UPI id [protected]@paytm).
But it is showing payment pending on my ola account still....
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A
axdrxw
from Ahmedabad, Gujarat
Nov 27, 2021
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It shows payment pending even after paying in cash

I Used cash to make payment for a ride and it shows payment pending which doesn't allow me to book rides....
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T
Tennur
Nov 27, 2021
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Payment pending

I have pay all of rides, but ola app showing payment pending rs.72.so, kindly regards solve the problem...
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Raju Bawane
from PUNE, Maharashtra
Nov 26, 2021
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Ola ride payment paid, but showing pending...

Address:JMC Projects (I) Ltd, C/O Prestige Exora Business Parks Ltd

On dated, 18th September 2021 we had travelled through Ola. After finishing my ride at the drop point, I was trying for online payment but there was some network issue. I asked the driver about any other option for payment, then he said to pay via cash. The total amount was Rs.495, instead of paying Rs. 495 I gave him Rs.500(Extra Rs.5). That I paid all cash. But the Driver didn't update the same in the Ola app(payment paid details). After...
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On 10th October-2021 I had booked ola. For this ride, I paid money through PhonePay to the driver account. But in the app the status showing pending. Regarding this I called the driver and ola customer care several times but they didn't pick up my call. Pls do the needful....
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S
SK_11
Nov 26, 2021
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Pending payment Issue

Address:Bangalore, Karnataka

HI team,

I have taken a ride from Sagar Hospital to BTM Layout on Nov 25th 2021 and fare was 62 rupees. I made a payment using Gpay for the number which was given by the driver ([protected] - Nayaz Ahmed). But now when I check the ola app it says 'Payment pending' of 62 rs. Now due to this I am not able to use the app to book any other rides.

I tried calling the driver but he is not picking my call. Please help...
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A
AnonymousUser166
Nov 26, 2021
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Driver demanded extra money of 485

I have taken a ride on 8th November 2021.
Initially it was showing an amount of ₹804 which i paid through Google Pay and once the ride was completed it was updated to ₹870 and it showed that I had to pay an extra amount of ₹66 by Cash on my end of Ola app.
However the driver demanded an amount of ₹551 to be paid to him as it was showing in his end of the app. So I had no choice other than paying him an extra ₹551...
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Praaasaaad
from Mumbai, Maharashtra
Nov 25, 2021
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Payment paid in cash and also deducted through Ola.post paid

My dad traveled today on Nov 25, 2021 through ola from Dahisar to Kalyan and he paid Rs. 800 to driver. I noted that money Rs. 921 is already deducted through olapost paid later. Spoke to driver and he agreed that he took Rs. 800 cash by mistake and will let Ola know.

Please help to clear the ola post paid money due of Rs 921.

CRN no. [protected]
Driver: Faizan Shaikh Javed...
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