Ola Cabs / ANI Technologies Complaints & Reviews

Dear sir / madam

Ref : Ride Number CRN[protected]

On 18.10.2021, I booked OLA from Hoysala Nagar to Airport, Bengaluru. On reaching to pick up location, driver told me to cancel the request given in OLA so that he will drop me to airport personally. Since it was an official trip, I told driver that I have to submit receipt to my company. In turn, he replied that he would give hard copy receipt ( paper bill). I...

I booked a ride from ubale Nagar Wagholi to Akashwani Hadapsar. Driver asked for payment in cash so paid the amount on cash but the payment status for the ride is still pending....

I booked a ride and had selected online payment. On the time of payment, there was some issue from my side of online payment hence I paid cash. It wasn't updated on the OLA system automatically and now it's asking me to pay that amount again. Request you to kinda do the needful so that I can continued using the app....

I had booked an ola auto on 29th September at 11:32 AM from my home to Bangalore Railway Station back gate. I was not able to pay for the ride via google pay so I paid via cash. But the app still says that I have an outstanding payment due.
I sent customer support an email regarding this but got no response. Today, my ola service got blocked. Please help...

I was going from my home to airport and the estimated fare was 111. When we reached there the driver asked for amount, we gave it to him in cash. Today, on 13th Nov when I went to book the cab its showing payment due and are asking to pay in the app, when I already paid for the ride in cash....

I have travelled from OLA rides auto in Indore on NOV 12, 2021 at 6:24 p.m from auto driver Kamal Dhamak and CRN[protected] number. He has overcharged the base fare which is too pathetic and misbehaved and charged 336 for a ride which was hardly cost Rs 20. I felt so bad when i asked him how can he charge such huge amount. I would request OLA RIDES to refund my money back otherwise i will sue you people in court....

I booked a cab from Jaipur to Gurgaon, at start of ride fair was about Rs 2227, but when I reached at destination bill came to Rs 6622.
Which is 3 times the initial Bill.

On checking with ola support, executive said driver has by mistake enetered extra kms resulting in higher invoice amount and it will be resolved in 72 hrs and same was reflecting on complaint ticket but within 48 hrs remarks on tickets were edited,...

For car ride with ola : CRN[protected] have paid the driver total 651 still it shows payment is pending due to which not able to book further rides as on ola app it shows to that I should complete pending payment which I have already paid....

Iam not able to pay Ola postpaid dues due to some error in mobile app, attached picture for your reference.I tried logging out, uninstalling and installing but still I am not able to make payment.

Please help and I will never use Ola again after this.

I am really fed up with this tried so many to get through and now iam not able to travel by Ola as it's showing to first clear pending dues . Waste of time, energy...

I had done the payment in cash to the driver directly but it's showing pending....

I am tired of being robbed of my money through OLA Cabs.

I have reported a fraud transaction of Rs 45 in Bangalore, a couple of months back and the executive, who called me, assured that such mis-happenings will never happen again.

But here we are again, I tried booking a cab from Delhi Airport and the Drivers cancelled the cab after asking for the destination, however, a couple of those highly unprofessional...

In my previous ride, I have paid the driver, still it is said that the amount is yet to be paid. Already by mistake once, I paid twice, once to driver and once online. This is not good. If customer wants to do online payment let them choose, it need not be made compulsory. It's our wish how we want to pay. This kind of looting money is not accepted. See to that this issue is resolved...

I have taken a outstation ride with ola bearing CRN no. [protected] on 14th October 2021 from Hyderabad to Yadagirigutta. The road distance is around 70 km. The driven has taken us through the 70 km route while going from hyderabad to yadagirigutta but while in return from yadagirigutta to hyderabad, the driven has taken us on a different route which is around 120 km. We are not informed by the driver that he is taking us on a longer route....

I booked this ride for my parents and other family members who are all senior citizens from Delhi to Meerut. The estimated fare was approx. Rs. 1580.00 after applying Rs. 250 coupon available in app. The estimated kms were 75kms for 4 hours for this journey. shown on the map.

Ride details: Prime SUV Outstation, Grey Ertiga Tour M

Sun, Nov 07, 10:45 AM ₹1911
Prime SUV Outstation• CRN [protected]
br...

Dear Team,

I have taken outstation ride with ola driver. I have been taking follow up for my refund of Rs. 3000/- which I have paid to Driver for diesel. This is additional money paid to him as he was not ready to drive and customer service of ola suggested me to pay this amount to him.

I have paid this money through credit card to buy Diesel.

I have been taking follow up since 30th-Oct-21 on...

I paid for ride in cash but it's showing as payment pending....

Dear team,

This is with reference to the above mentioned subject. I booked a cab on 03/10/21 for my family, to reach home under CRN[protected]. The ride was booked under cash option and the driver Rajiv Nain was paid cash after the trip ended. I received a reminder message from ola that the amount was still pending. I wrote to the support helpdesk option given on the app on 20/10 and reminder on 25/10 & again on 28/10 with...

Dear Team,

This is with reference to the above mentioned subject. I had booked a cab on 0310/2021 for my family to reach home. The ride was booked under cash option and the amount of ₹166 was paid to the driver : Rajiv Nain (in cash). It was under CRN [protected]. I received reminder messages from ola that the amount was still outstanding. I wrote to the support help desk on the 20/10 followed by a reminder on 25/10 & then...

On 30th September, I took an Ola ride to home and I have made the payment through cash. In spite of making the payment, it shows payment due and asks me to clear them either by continuously sending emails or messages or showing it in the app. Since then, I'm not able to book any ride through Ola. I'm using an alternate app now but this is getting irritating. Why don't you cross check with the driver and see if the payment is made or not?...

Until now I have always paid cash for every ride in OLA. But for last two rides I paid fare through cash to the driver still showing payment is pending.
Now i am unable to book any ride in ola app..wht to do?
Please look into the issue and solve it ASAP....