Ola Cabs / ANI Technologies Complaints & Reviews

My dad traveled today on Nov 25, 2021 through ola from Dahisar to Kalyan and he paid Rs. 800 to driver. I noted that money Rs. 921 is already deducted through olapost paid later. Spoke to driver and he agreed that he took Rs. 800 cash by mistake and will let Ola know.

Please help to clear the ola post paid money due of Rs 921.

CRN no. [protected]
Driver: Faizan Shaikh Javed

I never used the ola postpaid service, whenever used / taken raid paid through the cash to driver.
but from last 10 days ola sending me the message and mail to me for the paying the due amount which i never used, i send them mail regarding same but no any updates came.

I have paid cash as online mode was not working but it is showing as payment is due and Its not allowing me to book cab again.kindly resolve issue..I have already
Dropped mail to ola support but didn't receive updates.

Even if payment was done using UPi by rider ola app shows me pending dues as I had booked ride

I have travelled from Ghatkopar to Thane on 21.11.2021 by Auto CRN [protected] AT 2.21 PM..
After ride I paid in cash but still showing payment dues.
Due to this i am unable to book next booking.

I have travelled from Thane to Powai on 20.10.2021 by Auto CRN [protected] AT 8 AM.After ride I paid in cash but still showing payment dues. Due to this i am unable to book next booking.

We booked a cab yesterday and paid in cash. But app shows payment pending.

Paid 203/- in cash to the driver but app still shows payment due, hence unable to book a ride.

CRN - [protected]

PLEASE RESOLVE THIS ASAP, THIS IS A HUGE CONCERN!
THERE IS NO PLACE TO REPORT THIS ISSUE OR ASK FOR SUPPORT, GRIEVANCE REDRESSAL IS PATHETIC!

REQUEST THE PAYMENT STATUS TO BE UPDATED AS THERE IS NO DUE AT MY END!

The estimated fare was some 335-430 rupees. So I booked the cab. I got the message to pay 362 rupees and I paid it using Google Pay at 12:08 pm. The driver took the long route to reach the destination. I was charged 615 rupees for no fault of mine and asked me to pay the balance. I could not book another ride, so paid the balance amount of 253 rupees. I would like to get the refund for the same. The driver could not help me, he said, I need to write to Ola Cabs

I booked the auto on Sep 17 and paid the driver using GPay. After a few days, Ola app showed the balance as driver probably did not update Ola. I ended up paying 115 rupees again on Ola app on October 23 th. Please find the screen shots for your reference and process my refund.

Hi, I had booked an ola auto on October 24 . I had paid the driver in cash. But it is still showing as pending payment.kindly do the needful.

The fare for the ride(₹93) was paid through cash, but it is still showing as payment is pending, clear the dues, repeated reminders are sent to pay, please do the needful.

I have paid cash to the driver at the end of ride but in the ola app it's reflecting payment pending/due please resolve this

I had to clear dues for my OLA money Postpaid before 17th November 2021.
But the OLA app by which I was suppose to clear my dues was not loading. I tried the link which they had sent via Email but to no avail. I had contacted them regarding my problem but they still did not help to find a solution.
They even stopped replying to my emails.
As I could not clear the dues due to the fault of OLA Cabs app they still charged me late fees of Rs. 50.

I took this ride on oct 02, 2021 at 12.36pm and the fare was rs.127. and i have paid the total payment to the driver in cash, but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.
I tried to contact the ola customer care but no one is responding. so i am leaving an complaint here. pls ola team clear this issue as soon as possible

I took Ola prime sedan ride on 20/11/2021 in Bangalore. Due to repeated requests from Driver to pay by cash I paid the bill at the end of ride by cash to the driver of 667/- However the Ola app shows pending due 667/-. The worst part is after contacting the Ola Support, they are not ready to accept that I have paid by cash instead they are asking for double payment to be done by online to remove the pending dues from my CRN [protected]. I raised the request and Ola Ticket number is #[protected]. I have asked for Ola Nodal officer emailid from OLA support over the emails but they have not provided the Nodal Officer emailid so far, instead they keep insisting for me to do double payment for the same ride. How can I be liable for untruthful behavior from Ola driver and Ola support. Ola support mentions 'Post validation, it is confirmed that our driver partner has not collected any cash' this is deceit from Ola Driver and deceit approved by Ola Support. So please help to stop this cheating by Ola Cabs.

Mujhe ola outstaition booking nahi milti he to mujhe ola ka outstation shuru krna he

I Have paid my last ride through cash but it is showing payment due.pleaze resolve this to further use of Ola cabs.

I was charged extra money during the trip by the driver and I made a payment through phonepe to the driver. He took a long route other than the route shown in the app which is clearly not my mistake but I ended up paying extra money for nothing . I would not want to use OLA ever again due to all the wonderful experiences I have had and the beautiful customer support experience so this voucher is pointless. I have made a payment through cash so kindly put the money back in my account. I WOULD NOT BE USING OLA TO REDEEM ANY VOUCHER . OLA reps are denying to reverse the charges but insisting me to redeem the voucher and use it .As a customer, Its my choice and i choose not to use OLA again!

Paid Rs 133 for the trip to the driver using Phonepe. But the app is still showing the amount is pending