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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Sep 16, 2025
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Ola Cabs / ANI Technologies reviews & complaints page 64

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Z
zeeshan_ali_zame
Nov 8, 2021
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I have booked an Ola cab . the driver asked whether the payment is on cash or online. So I said by cash so he came and take us to our destination and then I Paid him by cash and after that on the same evening when i am opening my Ola App then I find that the Rs 154 payment is still pending and i am shocked after watching that .
So Please look into the matter as soon as possible .
It's not about paying double but it's about getting scammed by driver or maybe by company so this is bad.
So please take the strict action against this .
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    RP\'s Vlog
    Nov 8, 2021
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    Hello there,
    On Sep 30th I booked a bike on Ola app while booking it was by default payment method Gpay. After completing the ride I tried to pay But the driver refused to get it through online payment instead he demanded cash hence I paid the driver Wilfred J Rs.90/- But now in ola it is showing as payment pending of Rs. 81/- Please help as I can't use Ola service now.
    For reference attaching payment transaction and ride details.
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      Alaka Krishnamurthy
      Nov 8, 2021
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      I had booked a cab from BIAL (kempegowda international airport) to N R Colony on Nov 5th 2021. The mode of payment was upi, but this was paid via cash to the driver. We requested the driver to clear the payment. Yet next day got a message for uncleared bill. I called up the driver to check if this was pending to marked paid from his side, but he said he has marked it paid, not sure why it still shows as due.

      CRN: [protected]
      Driver name: Hanamantagouda N Patil (Prime Sedan, White Maruti Suzuki Dzire)
      Amount: 993

      The same happened to me for another ride on Oct 22nd 2021. This ride was from N R Colony to Dattatreyanagar.

      CRN: [protected]
      Driver name: Shashi Kumar (Auto)
      Amount: 78

      Hope this is not intentional !
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        N
        Nehajagwan
        from Noida, Uttar Pradesh
        Nov 7, 2021
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        On 3rd november 2021, i went for a ola cab ride. In the end of the trip, i paid by phonepe to the driver but in the ola app it still shows the payment is pending and i can't able to book any rides. it asking me to pay again.

        please solve this issue.

        "CRN[protected]"
        DRIVER NAME : Sandeep Makkar
        travel time : 8:11 PM in the evening
        mail : [protected]@gmail.com
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          N
          Nehajagwan
          from Noida, Uttar Pradesh
          Nov 7, 2021
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          On 3rd november 2021, i went for a ola auto ride. In the end of the trip, i paid by cash but in the ola app it still shows the payment is pending and i can't able to book any rides. it asking me to pay again.

          please solve this issue.
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            A
            Ashveen
            from Mohali, Punjab
            Nov 7, 2021
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            Would request you to please refer to the screenshot attached and pls get the issue resolved ASAP as I am not able to use the app.
            +1 photos
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              rajitha radhakrishnan
              Nov 7, 2021
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              I have got pending amount in ola app but all my transactions were in cash and no amount is pending
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                A
                Anudeep Agastya
                Nov 7, 2021
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                On 7th nov i booked Ola auto, after ending the trip I paid by cash but in app its still showing payment pending.
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                  A
                  akankshasingh3702
                  Nov 7, 2021
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                  During my last ride, I paid to Driver by cash, but it is still showing as pending payment in Ola app, which is causing trouble in using the app.
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                    S
                    Shreeja Nair
                    from Navi Mumbai, Maharashtra
                    Nov 6, 2021
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                    I had taken a cab and my cab broke down half the way and I had the driver the amount by cash and it still shows that my payment is due of 332 Rs.
                    First of all if the car broke I shouldn't have paid him, yet after paying I paid the full amount.
                    And now it shows I have to pay again else I won't be able to book a ride.
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                      S
                      S.D. Goel
                      from Delhi, Delhi
                      Nov 6, 2021
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                      S.D. Goel

                      Nov 6, 2021, 11:43 GMT+5
                      I had booked a taxi from West Enclave, Pitampura, Delhi to L block, Kalkaji, Delhi on 06/11/2021 at 9.03 hours with CRN[protected]. I had opted for cash payment and at the end of journey, the amount of Rs 326 was paid in cash to the driver. But an amount of Rs 326 has also been charged out of Ola post paid account. It is requested that excess amount charged may be refunded to my ola post paid account immediately.
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                        R
                        rhutuja pawar
                        Nov 6, 2021
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                        I have already paid payment 115rs. of my last ride still showing pending in app. Because of that I'm not able to use ola for next ride... please kindly look into this & resolve my issue ASAP
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                          B
                          Bargvi12
                          Nov 6, 2021
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                          Took an ola ride on Nov 1st. Paid the driver in cash..But the status is still pending
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                            R
                            Raman H R
                            from Bengaluru, Karnataka
                            Nov 6, 2021
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                            I have paid the driver in cash, but it's still showing payment pending
                            +2 photos
                            Nov 06, 2021
                            Updated by Raman H R
                            I have paid the driver in cash, but it's still showing payment pending
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                              A
                              Ashutosh Sabnekar
                              from Bengaluru, Karnataka
                              Nov 6, 2021
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                              Address: 3-3-665, Kachiguda, Ground Floor

                              In 4th October, I took and OLA ride and paid the amount in cash. Initially it deflected me to pay thru OLA money, however I don't OLA wallet to avoid unnecessary charges issues. So I paid the amount to driver in full cash. However, it shows amount pending and does not allow me to book another cab until it clear the amount thru OLA wallet. There is now way out in OLA app to resolve this issue as well.

                              Request OLA to resolve this issue asap. Ride details:
                              CRN:[protected]
                              Date : 4th October
                              Total Fare : 268
                              Prime Sedan : Prime Play Silver Etios
                              Driver : Aslam Khan
                              Location : Hyderabad
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                                Rajendra P Samanta
                                from Hyderabad, Telangana
                                Nov 6, 2021
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                                Address: Keshabpur, Haldia

                                I have a bitter experience this time while travelling from Airport to Howrah Railway station. OLA driver, (Booked at Uber Help Desk, Pillar no 22) influencing single passenger to take a diverted long route to reach the Railways station in the pretext of Traffic and Road jams. I would like to bring to your notice about such type of fraud happening at Airport area. Kindly vigil and take action for such unscrupulous cab driver.
                                In my case, I have raised an complaint on OLA platform as well against CRN no [protected]. The driver collected cash (Rs1100) from me but not updated this payment and it is showing Due to me in spite of the Payment made by Cash. The driver may be a part of Gang from Outside of Bengal! Sir, Kindly help others by preventing such occurrences at the Airport.
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                                  tejalb
                                  Nov 6, 2021
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                                  Even though I have paid cash to ola auto driver, in app it is showing that my last ride payment is pending and now I'm unable to use ola for my furthur rides. Please resolve this issue.
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                                    jambunathan R
                                    from Chennai, Tamil Nadu
                                    Nov 5, 2021
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                                    Though I had paid for two rides In cash ola is showing 180 as pending and stopped app. Please resolve. Jambunathan
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                                      Kriti@1415
                                      Nov 5, 2021
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                                      Eventhough I have paid cash to ola auto driver, in app it is showing that my last ride payment is pending and now I'm unable to use ola for my furthur rides. Please resolve this issue.
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                                        A
                                        Amujha
                                        from Delhi, Delhi
                                        Nov 5, 2021
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                                        I have already made payment to the driver in cash but still showing due amount in application. I am not able to book further rides because of this discrepancy caused by ola people or drivers. Kindly help with the settlement.
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