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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Nov 15, 2025
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies reviews & complaints page 67

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K
Karthik kumar Srinivasan
Nov 2, 2021
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Oct 28 took ride from Chennai central railway station to VFS global through OLA auto. I paid ride amount of ₹54 in cash to Driver but app still shows ‘Payment Pending’
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    Archana SG
    Nov 2, 2021
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    On oct 28th ride through ola auto and paid 145/- cash but showing pending in app. Am not able to book anymore. Please do the needful ASAP..
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      Palak Tripathi
      Nov 2, 2021
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      I had paid for my ride via paytm but it still shows that I have payment due. Please solve this
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        S
        Sairam Bandaru
        from Hyderabad, Telangana
        Nov 2, 2021
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        Paid cash but ola postpaid also deductedl
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          S
          shekhar shekar
          Nov 1, 2021
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          Address: vijayawad
          Website: GOOD

          My car ap31tva 1175 out station open
          my car maruti swift dzire

          add vijayawada
          andhra pradesh
          my cell no [protected]
          Nov 01, 2021
          Updated by shekhar shekar           please
          Nov 01, 2021
          Updated by shekhar shekar           please give me my car out station

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            L
            Lakshmi Priya Nageswaran
            Nov 1, 2021
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            I paid to the driver through Google pay after the ride taken on 10th October at 10.03 am. As drivers do not get money paid by Ola immediately, they ask passengers to pay cash after the ride or pay to their GooglePay account instead of paying online. Now Ola app support does not have any option to complaint about double charge. Please sort this out for me. They are useless.
            Nov 01, 2021
            Updated by Lakshmi Priya Nageswaran             It was on 28th October

            Nov 01, 2021
            Updated by Lakshmi Priya Nageswaran             Reference of ride

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              M
              Muskaan fathima
              from Chennai, Tamil Nadu
              Nov 1, 2021
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              I already paid in cash, but still it's showing not paid even I complaint regarding this no use and very complicated to reach out to ola customer care
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                M
                ManiSudha
                Nov 1, 2021
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                Address: 28 B,Maruthi Nagar, Old Perungalattur, Perungalattur

                I took the ride in auto on Oct 23 2021 to west tambaram and I paid the amount to the driver while I got down but the app shows msg as amount pending. Pls rectify the error and please be needful ..
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                  J
                  JananeeK
                  from Coimbatore, Tamil Nadu
                  Nov 1, 2021
                  Apr 27, 2023
                  This thread was updated on Apr 27, 2023
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                  Ola Drivers charge extra money in Coimbatore, Tamil nadu

                  Everytime i book for ola auto/ cab, the driver asks for extra 20-30 Rs for every ride. This has become very common in coimbatore city. I have even tried booming with my mom’s number and the same issue happens. If we refuse to pay the extra amount, the driver is cancelling the ride and is not willing to come to the pick up location. I have faced this issue more than 10 times and it’s becoming more common nowadays. People is agreeing with...
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                  S
                  Shahina skhan
                  Nov 1, 2021
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                  Website: Ola

                  Today 1/11/21 I took a Ola ride and paid for it by cash but status is still showing pending on app. Plz resolve the issue
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                    A
                    aman_who
                    Nov 1, 2021
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                    I've already paid my last ride bill but on the app it's showing that you amount of 244 is still pending. Due to which I can't book any other ride.
                    Kindly solve the issue as soon as possible. Ola support is completely useless as there's no way I can talk to a real person. No step has been taken by the customer complain.
                    It my request to solve the issue immediately.
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                      L
                      Lavanya kulal
                      from Bengaluru, Karnataka
                      Oct 31, 2021
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                      I took an ola ride on 3rd October and paid rs.104 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.

                      CRN [protected]
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                        M
                        Moshe Selvamanickam
                        Oct 31, 2021
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                        Paid driver in cash.It still says pending payment.Unable to book further rides
                        Nov 20, 2021
                        Updated by Moshe Selvamanickam                         No use logging complaint
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                        Still the complainant Ola Cabs / ANI Technologies Complaint Status Update [ID: 3029536] is not rectified even after a month's time.OLA is worst in customer service
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                        Will you resolve this issue? it's more than a month now
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                          M
                          Moshe Selvamanickam
                          Oct 31, 2021
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                          I ve paid in cash but it shows pending payment.So using uber instead of Ola.
                          Please clear the issue
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                            D
                            Devanshi Saxena
                            Oct 30, 2021
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                            Hi Team,

                            I had paid cash for my last ride but it is showing pending payment in the application and due to this I am unable to book cabs now.

                            This is causing very inconvenience to me.

                            Appreciate your support to resolve this as soon as possible.

                            Thanks in advance!
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                              E
                              ellenbarrie
                              from Hyderabad, Telangana
                              Oct 30, 2021
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                              Address: Hyderabad

                              I took an ola ride on 23 September and paid Rs.83 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.
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                                K
                                Kapil Parab11
                                from Mumbai, Maharashtra
                                Oct 30, 2021
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                                Address: Sai nagar soc dindoli surat

                                Today I used ola auto at surat and I was paying ride amount through Gpay but driver insisted to give cash. So I paid him cash after ride completion. But even after paying in app it is showing amount pending. Kindly resolve.
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                                  R
                                  rahela mahenaz
                                  Oct 30, 2021
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                                  I took an ola ride on 17th October and paid Rs.177 cash to driver after the ride but the app is showing payment pending amd I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.
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                                    S
                                    Sudipa Biswas
                                    Oct 30, 2021
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                                    Address: 17, purbachal bidhan road, bhuban alo apartment, kol-78
                                    Website: Ola cab

                                    I have paid the fare to my rider after conpletion of ride through cash although it was showing in my ola app that payment is due to be paid
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                                      D
                                      Disha0000
                                      Oct 30, 2021
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                                      I booked an ola auto and paid the fare by cash. But still showing pending and it's giving plenty of notifications nd message.. please resolve this.
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