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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Feb 20, 2026
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 67

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C
Chaitra lokesh
Nov 2, 2021
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Please note that, CRN [protected], Driver name Manjunath K. B., Auto. I had taken a ride, When I book the ride it was showing Rs. 133 for a ride, later I did not check the amount just transferred the amount to Drivers Personal Google pay account Ph No. [protected] (Screenshot attached). I did not check the Ola status as I was in hurry. Later I could realize that Only Rs. 116 was charged by Ola (I paid Rs. 133 to Driver) and still showing as pending from my end. As I have already paid to Driver.
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    M
    Mursh
    from Chennai, Tamil Nadu
    Nov 2, 2021
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    Address: Chennai
    Website: Ola

    I paid the money in cash for my last ride using Ola cab services. But till date it shows Ola money pending. Because of that I couldn't able to book cabs till date. But I paid in cash. I don't how to resolve this problem.
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      K
      Karthik kumar Srinivasan
      Nov 2, 2021
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      Oct 28 took ride from Chennai central railway station to VFS global through OLA auto. I paid ride amount of ₹54 in cash to Driver but app still shows ‘Payment Pending’
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        A
        Archana SG
        Nov 2, 2021
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        On oct 28th ride through ola auto and paid 145/- cash but showing pending in app. Am not able to book anymore. Please do the needful ASAP..
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          P
          Palak Tripathi
          Nov 2, 2021
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          I had paid for my ride via paytm but it still shows that I have payment due. Please solve this
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            S
            Sairam Bandaru
            from Hyderabad, Telangana
            Nov 2, 2021
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            Paid cash but ola postpaid also deductedl
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              S
              shekhar shekar
              Nov 1, 2021
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              Address: vijayawad
              Website: GOOD

              My car ap31tva 1175 out station open
              my car maruti swift dzire

              add vijayawada
              andhra pradesh
              my cell no [protected]
              Nov 01, 2021
              Updated by shekhar shekar               please
              Nov 01, 2021
              Updated by shekhar shekar               please give me my car out station

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                L
                Lakshmi Priya Nageswaran
                Nov 1, 2021
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                I paid to the driver through Google pay after the ride taken on 10th October at 10.03 am. As drivers do not get money paid by Ola immediately, they ask passengers to pay cash after the ride or pay to their GooglePay account instead of paying online. Now Ola app support does not have any option to complaint about double charge. Please sort this out for me. They are useless.
                Nov 01, 2021
                Updated by Lakshmi Priya Nageswaran                 It was on 28th October

                Nov 01, 2021
                Updated by Lakshmi Priya Nageswaran                 Reference of ride

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                  M
                  Muskaan fathima
                  from Chennai, Tamil Nadu
                  Nov 1, 2021
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                  I already paid in cash, but still it's showing not paid even I complaint regarding this no use and very complicated to reach out to ola customer care
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                    M
                    ManiSudha
                    Nov 1, 2021
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                    Address: 28 B,Maruthi Nagar, Old Perungalattur, Perungalattur

                    I took the ride in auto on Oct 23 2021 to west tambaram and I paid the amount to the driver while I got down but the app shows msg as amount pending. Pls rectify the error and please be needful ..
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                      J
                      JananeeK
                      from Coimbatore, Tamil Nadu
                      Nov 1, 2021
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                      Ola Drivers charge extra money in Coimbatore, Tamil nadu

                      Everytime i book for ola auto/ cab, the driver asks for extra 20-30 Rs for every ride. This has become very common in coimbatore city. I have even tried booming with my mom’s number and the same issue happens. If we refuse to pay the extra amount, the driver is cancelling the ride and is not willing to come to the pick up location. I have faced this issue more than 10 times and it’s becoming more common nowadays. People is agreeing...
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                      S
                      Shahina skhan
                      Nov 1, 2021
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                      Website: Ola

                      Today 1/11/21 I took a Ola ride and paid for it by cash but status is still showing pending on app. Plz resolve the issue
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                        A
                        aman_who
                        Nov 1, 2021
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                        I've already paid my last ride bill but on the app it's showing that you amount of 244 is still pending. Due to which I can't book any other ride.
                        Kindly solve the issue as soon as possible. Ola support is completely useless as there's no way I can talk to a real person. No step has been taken by the customer complain.
                        It my request to solve the issue immediately.
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                          Lavanya kulal
                          from Bengaluru, Karnataka
                          Oct 31, 2021
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                          I took an ola ride on 3rd October and paid rs.104 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.

                          CRN [protected]
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                            M
                            Moshe Selvamanickam
                            Oct 31, 2021
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                            Paid driver in cash.It still says pending payment.Unable to book further rides
                            Nov 20, 2021
                            Updated by Moshe Selvamanickam                             No use logging complaint
                            View replies
                            Still the complainant Ola Cabs / ANI Technologies Complaint Status Update [ID: 3029536] is not rectified even after a month's time.OLA is worst in customer service
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                            Will you resolve this issue? it's more than a month now
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                              M
                              Moshe Selvamanickam
                              Oct 31, 2021
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                              I ve paid in cash but it shows pending payment.So using uber instead of Ola.
                              Please clear the issue
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                                D
                                Devanshi Saxena
                                Oct 30, 2021
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                                Hi Team,

                                I had paid cash for my last ride but it is showing pending payment in the application and due to this I am unable to book cabs now.

                                This is causing very inconvenience to me.

                                Appreciate your support to resolve this as soon as possible.

                                Thanks in advance!
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                                  E
                                  ellenbarrie
                                  from Hyderabad, Telangana
                                  Oct 30, 2021
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                                  Address: Hyderabad

                                  I took an ola ride on 23 September and paid Rs.83 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.
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                                    K
                                    Kapil Parab11
                                    from Mumbai, Maharashtra
                                    Oct 30, 2021
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                                    Address: Sai nagar soc dindoli surat

                                    Today I used ola auto at surat and I was paying ride amount through Gpay but driver insisted to give cash. So I paid him cash after ride completion. But even after paying in app it is showing amount pending. Kindly resolve.
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                                      rahela mahenaz
                                      Oct 30, 2021
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                                      I took an ola ride on 17th October and paid Rs.177 cash to driver after the ride but the app is showing payment pending amd I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.
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