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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Sep 16, 2025
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies reviews & complaints page 66

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A
Adithyan Sathyapal
Nov 2, 2021
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Hi,
I took a ride on 31st oct 2021, from Electronic City (BLR) To Kempegowda Intl Airport (BLR).
After the ride, I paid the Driver via Google Pay UPI, yet the app pops up with "Pending Payment" for the same ride.
I was unable to pick payment method as Cash due to some unknown reason in the app.

I am unable to book any further rides. Please suggest help for this issue urgently.
Sincerely,
Consumer.
Adithyan Sathyapal.
+1 photos
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    C
    Chaitra lokesh
    Nov 2, 2021
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    Please note that, CRN [protected], Driver name Manjunath K. B., Auto. I had taken a ride, When I book the ride it was showing Rs. 133 for a ride, later I did not check the amount just transferred the amount to Drivers Personal Google pay account Ph No. [protected] (Screenshot attached). I did not check the Ola status as I was in hurry. Later I could realize that Only Rs. 116 was charged by Ola (I paid Rs. 133 to Driver) and still showing as pending from my end. As I have already paid to Driver.
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      M
      Mursh
      from Chennai, Tamil Nadu
      Nov 2, 2021
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      Address: Chennai
      Website: Ola

      I paid the money in cash for my last ride using Ola cab services. But till date it shows Ola money pending. Because of that I couldn't able to book cabs till date. But I paid in cash. I don't how to resolve this problem.
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        K
        Karthik kumar Srinivasan
        Nov 2, 2021
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        Oct 28 took ride from Chennai central railway station to VFS global through OLA auto. I paid ride amount of ₹54 in cash to Driver but app still shows ‘Payment Pending’
        +1 photos
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          A
          Archana SG
          Nov 2, 2021
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          On oct 28th ride through ola auto and paid 145/- cash but showing pending in app. Am not able to book anymore. Please do the needful ASAP..
          +1 photos
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            P
            Palak Tripathi
            Nov 2, 2021
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            I had paid for my ride via paytm but it still shows that I have payment due. Please solve this
            +2 photos
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              S
              Sairam Bandaru
              from Hyderabad, Telangana
              Nov 2, 2021
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              Paid cash but ola postpaid also deductedl
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                S
                shekhar shekar
                Nov 1, 2021
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                Address: vijayawad
                Website: GOOD

                My car ap31tva 1175 out station open
                my car maruti swift dzire

                add vijayawada
                andhra pradesh
                my cell no [protected]
                +4 photos
                Nov 01, 2021
                Updated by shekhar shekar                 please
                Nov 01, 2021
                Updated by shekhar shekar                 please give me my car out station

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                  L
                  Lakshmi Priya Nageswaran
                  Nov 1, 2021
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                  I paid to the driver through Google pay after the ride taken on 10th October at 10.03 am. As drivers do not get money paid by Ola immediately, they ask passengers to pay cash after the ride or pay to their GooglePay account instead of paying online. Now Ola app support does not have any option to complaint about double charge. Please sort this out for me. They are useless.
                  +1 photos
                  Nov 01, 2021
                  Updated by Lakshmi Priya Nageswaran                   It was on 28th October

                  Nov 01, 2021
                  Updated by Lakshmi Priya Nageswaran                   Reference of ride

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                    M
                    Muskaan fathima
                    from Chennai, Tamil Nadu
                    Nov 1, 2021
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                    I already paid in cash, but still it's showing not paid even I complaint regarding this no use and very complicated to reach out to ola customer care
                    +1 photos
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                      M
                      ManiSudha
                      Nov 1, 2021
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                      Address: 28 B,Maruthi Nagar, Old Perungalattur, Perungalattur

                      I took the ride in auto on Oct 23 2021 to west tambaram and I paid the amount to the driver while I got down but the app shows msg as amount pending. Pls rectify the error and please be needful ..
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                        J
                        JananeeK
                        from Coimbatore, Tamil Nadu
                        Nov 1, 2021
                        Apr 27, 2023
                        This thread was updated on Apr 27, 2023
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                        Ola Drivers charge extra money in Coimbatore, Tamil nadu

                        Everytime i book for ola auto/ cab, the driver asks for extra 20-30 Rs for every ride. This has become very common in coimbatore city. I have even tried booming with my mom’s number and the same issue happens. If we refuse to pay the extra amount, the driver is cancelling the ride and is not willing to come to the pick up location. I have faced this issue more than 10 times and it’s becoming more common nowadays. People is agreeing with...
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                        S
                        Shahina skhan
                        Nov 1, 2021
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                        Website: Ola

                        Today 1/11/21 I took a Ola ride and paid for it by cash but status is still showing pending on app. Plz resolve the issue
                        +1 photos
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                          A
                          aman_who
                          Nov 1, 2021
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                          I've already paid my last ride bill but on the app it's showing that you amount of 244 is still pending. Due to which I can't book any other ride.
                          Kindly solve the issue as soon as possible. Ola support is completely useless as there's no way I can talk to a real person. No step has been taken by the customer complain.
                          It my request to solve the issue immediately.
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                            L
                            Lavanya kulal
                            from Bengaluru, Karnataka
                            Oct 31, 2021
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                            I took an ola ride on 3rd October and paid rs.104 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.

                            CRN [protected]
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                              M
                              Moshe Selvamanickam
                              Oct 31, 2021
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                              Paid driver in cash.It still says pending payment.Unable to book further rides
                              +2 photos
                              Nov 20, 2021
                              Updated by Moshe Selvamanickam                               No use logging complaint
                              View replies
                              Still the complainant Ola Cabs / ANI Technologies Complaint Status Update [ID: 3029536] is not rectified even after a month's time.OLA is worst in customer service
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                              Will you resolve this issue? it's more than a month now
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                                M
                                Moshe Selvamanickam
                                Oct 31, 2021
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                                I ve paid in cash but it shows pending payment.So using uber instead of Ola.
                                Please clear the issue
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                                  D
                                  Devanshi Saxena
                                  Oct 30, 2021
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                                  Hi Team,

                                  I had paid cash for my last ride but it is showing pending payment in the application and due to this I am unable to book cabs now.

                                  This is causing very inconvenience to me.

                                  Appreciate your support to resolve this as soon as possible.

                                  Thanks in advance!
                                  +1 photos
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                                    E
                                    ellenbarrie
                                    from Hyderabad, Telangana
                                    Oct 30, 2021
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                                    Address: Hyderabad

                                    I took an ola ride on 23 September and paid Rs.83 cash to driver after the ride but the app is showing payment pending and I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides.
                                    +1 photos
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                                      K
                                      Kapil Parab11
                                      from Mumbai, Maharashtra
                                      Oct 30, 2021
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                                      Address: Sai nagar soc dindoli surat

                                      Today I used ola auto at surat and I was paying ride amount through Gpay but driver insisted to give cash. So I paid him cash after ride completion. But even after paying in app it is showing amount pending. Kindly resolve.
                                      +2 photos
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