Ola Cabs / ANI Technologies Complaints & Reviews

OLA wale maderchod... Cash hai? online hai? lavda hai? lassan hai? kar ke ride cancel q karte ho? apni ma-behen chudane jate ho kya cancel kar ke??? bhadve sale "EMERGENCY" bolne pe samaj nai aata kya? jaant ke jinge behenchod......

Covid 19 norms flaunted, poor car condition, air condition not functioning at all.
I have been cheated by ola service.
This is a request to ola kindly keep up to promised and mandatory requirement.
Regrets...

I have taken ride on Sunday evening at 7.18pm. but didn't receive the invoice for the same. After multiple times generating invoice the mail sent from ola is not having any invoice. Kindly send the gst invoice as we need to submit to our office.

Dibakar patro...

On 21st of August 2021 I took a ride where the driver additional took 91 rupees even after I have paid him rupees 125 through gpay. The 91 rupees was not been mentioned in the estimated bill earlier. I set a complain and it shows that the 91 rupees is been refunded but till date I have not received the refund. Very bad service....

Paid money in cash to driver after ride CRN [protected].
App still shows the amount as due. Called Ola cabs and they confirmed that driver received amount in cash.
compliant raised with ticket number[protected].
Got mail from Ola support suggesting me to pay again and it would be refunded later...

For ride CRN [protected] R's 231 is collected by driver & also deducted in ola money complaint submitted 4 days back but no response, still getting message to clear the amount.

Worst customer service by Ola...

Hi Ola team,

I tried to contact your support team, but not able to connect. I need a call back from you if possible for my concern. It's regarding my last ride with you. The charges which charged is incorrect because your driver asked me change the designation so he can complete the ride early because he was not able to complete the ride to Moti Bagh. So I change the ride destination to near majlis park. But still got charged...

Hi
Would like to raise a complaint against the ola driver Name Saroj Khan .
Today booked a Ola for 3.42 pm called driver twice and on 1st call asked him about his location he said he is reaching in 2mins ..after waiting for 5 mins called him one 2nd time he said his cab Tyre is punchured so told me to wait as he will fix it and then reach my location .I told him to cancel the ride he denied he won't cancel so I did so and was...

This is in reference to ride reference number CRN [protected]. This was a late night cab booking (3 am) and the driver was not reachable, nor was he moving in my direction and hence I cancelled as drivers don't cancel and I had to as I wanted to book another. I booked another cab right after and took the ride. Then few days later I observed I have been charged 50rs cancellation and I cant claim refund as 48 hours have passed. I tried customer...

I travelled from Gwalior to Faridabad on Aug 14 2021. I booked an outstation Ola cab. The tariff shared with me was an estimated tariff and i was told by Ola that Tolls and Taxes will be paid directly to the driver in Cash.
I reached Faridabad the same day and the driver asked for INR 3100 for Tolls and Taxes. This was besides the Tariff amount INR 7353, that i paid directly to Ola through their app.
I felt the Toll and taxes...

Car No : KA 50 A 3950

I boarded a cab at airport on 20th Aug approx 10 :30 PM .After inserting the pin, Driver asked cash or Ola money ? I replied Ola money, he replied Ola money is not working from morning. I immediately stopped the vehicle at airport and took help of Ola executive. He assured me to continue ride and Ola money will get deducted.

I reached my home driver stopped the ride and gave me 5 start...

I had taken a ride of INR 322/- only. But they are showing an outstanding amount of INR 1227/- in my Ola money postpaid bill, an additional bill of INR 644/- which I never incurred and asking for late fees. I had lodged several complaints with them through calls, emails and social media but all in vain. Nobody cared to resolve my problem. This is a fraud company. Should be shut down with the immediate effect...

Traveled by ola yesterday on an outstation journey Panchkula to Barog heights hotel Barog and back. Destination and start are land marks and google Maps mapped. Was given estimated rentals of Rs 1550. Was charged Rs 3263. Milage charged 130km against estimated confirmed journey of less than 100 km. Was charged state taxes of Rs 1800 by driver Naseem. Pure cheating. Paid Rs 3263Rs for 100km for appx. 8hour. Exhorbitant by any standard. Will...

I booked Ola for a ride from Gurgaon to Delhi on 26.06.2021. There was a toll booth & tax was ₹100. Which was paid by me not by driver.. he said that tax has to paid by customer.. but later when I found … toll tax was supposed to be paid by driver not by me.. because toll tax was already included in my ride fare… I am really very disappointed by this… it happened with me before 3 years back also… when I booked Ola from Mahipalpur...

This is regarding my ola ride CRN [protected] taken on 9th august. I made payment through UPI however payment got failed and i paid cash to driver.
Failed payment is not credited into my bank account. i tried reaching customer support but they are not reachable. This is the worst support i am getting from ola....

On 08/08/21 I booked a Ola Cab from Kasba, Kolkata to Bramhapur, Kolkata at 3.42pm, CRN [protected], fare was 201/-.
Today, 18/08/21 I booked a Ola Cab from New Alipore, Kolkata to Bhawanipur, Kolkata at 12.20pm, CRN [protected], fare was 78/-.
I was charged extra 50/- for cancellation charge for a ride I cancelled(Ola is claimimg) on 08/08/21 at 3.59pm.
When I was already riding a car, how can I again book one & cancel...

I need your help from your end, Sir/Ma'am, you can see the trail email and help what we can do on this matter, Lots of people are facing the same thing but are not able to arsed complaints.

My CRM No [protected], Date 14th Aug 2021, Time 1:47PM, KM 41.1 and Distance from South Delhi -Tara Apartment to East Delhi -Manloli Chungi.

Ola Cab has many drawbacks like...
App Support Not Working.
Customer...

Firstly ola charged me 1672rs extra for a ride on 26th may 2021. I immediately filed a complaint through their customer care but no response was taken. After which they have harrased me for more than 3 months and am daily explaining them the same but no action has been taken. Now they are blackmailing me for legal advice to be taken against me for the crime which I haven't committed. I want to raise a case against me for wrongly charges and...

Dear Sir/Madam,

This morning I booked a taxi from Old Delhi Railway station to Azad Cement Shop Ghitorni Delhi. After 20 minutes Driver reached the location and picked up some non-booking customers in front of me and refused to pick me up and after some time Driver cancelled the trip.

Due to this cancelation I missed my meeting which is very important for me. I think such type drivers give a bad impression...

Sir, This is Ravi Velusamy OLA leasing partner. I have cancelled my vehicle TN66X2737. Vehicle cancelled last Saturday (27.07.2021). Am in illness. I need amount urgently. So please kindly do payment quickly. Hospital emergency sir please do quickly. Cancel vehicle and do payment....