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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Nov 15, 2025
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Ola Cabs / ANI Technologies reviews & complaints page 82

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J
jayanta6
Sep 21, 2021
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Address: Chennai

First of all I hearing the voice and said multiples times " hello" from my end. But customer agent have disconnected on the last call.

2nd thing I have been keep following with regards to the outstanding amount showing in my account. Eventually' it had been paid from my end and statement copy shared as well. Then informed me within 72 hours the case will get resolved but it has merged with another customer issues

however' there two to three agent talk me with and said it will get resolve within 24 hours but came to know that ticket is closed.

How foolish you guys are making to the customer issues really horrible.
Sep 21, 2021
Updated by jayanta6 With regards to this that driver sent wtsapp with scolding audios no action has been taken so far yet,
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    afiya chogle
    Sep 21, 2021
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    I booked a cab from sri krishna Institute of technology on friday, September 17th at 11:30p.m.
    On reaching the destination the bill amount showed Rs.119 which was paid through phone pe to the drivers number directly, as there were some issues paying it through the app.
    Now, when I am trying to book another ride through the app, it is showing payment due.
    Kindly, look into the issue and resolve it as soon as possible!
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      _Lavekar
      Sep 21, 2021
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      On September 16, Thursday i booked an ola cab and after reaching to my destination i paid my driver in cash and left. The next day i woke up and saw it still showing due payment which was of Rs 545 please resolve this issue as I'm not able to use the app
      +1 photos
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        P
        PraviPadhu
        Sep 21, 2021
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        Hi, this is Baby. I have booked an ride from Rachna beauty studio to Vilangudi on 17sep21.
        I have been charged with 312.
        I have paid the cash to driver.
        But in my ola account, payment for that ride is still pending
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          A
          Aniket@
          Sep 21, 2021
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          I have paid Rs. 235 in cash for my ride but app still showing amount pending and also getting messages for cleaning due from Ola. Resolve the issue as it can bother next ride.
          +1 photos
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            R
            Raghuuu24
            from Bengaluru, Karnataka
            Sep 21, 2021
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            Yesterday I booked a canlb and paid by online through scanning in the can after ride ended and today i tried to book a cab and it is showing payment is pending
            +2 photos
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              V
              vpsampath
              Sep 21, 2021
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              Address: chennai

              Drivers not accepting ola money
              ola nowadays are not good
              everything going to ola money
              please disable ola money
              call back [protected]
              View replies
              please disable ola money.drivers not accepting
              still my account is on ola money
              ola is not fair
              Reply
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                N
                Narayan91
                Sep 21, 2021
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                Hi I had ride on sep 18, 2021
                (CRN[protected]). I have paid the ride amount to driver but in the app still it's showing due is pending.
                my question is without paying the amount how could have I ended my trip?
                OLA has to look into this issue, I have read so many same complaints
                +1 photos
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                  N
                  nivant9091
                  from Mumbai, Maharashtra
                  Sep 20, 2021
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                  I have already paid my fare to driver for my cab ride on 18th September. The app is still showing it as unpaid.
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                    T
                    tsbarhate
                    from Pune, Maharashtra
                    Sep 20, 2021
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                    Resolved

                    I had booked ola outstation on 22nd August 2021. The app was not working properly that day and was not showing updates of my ride. The fare shown was ₹2764 but after reaching destination it shared ₹4739

                    The drop address shown in invoice was different than the actual drop location. The kms actual were 140km and shown were 282km.

                    Since it was cash payment I did not held up the driver and paid total amount. I logged in the complaint through ola customer care also but no response from their side.

                    Now I am not even able to call customer care for asking status of my complaint.
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    Received communication from ola asking details of account and received refund within 3 days.
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                      M
                      maheshe
                      Sep 20, 2021
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                      Address: Hyderabad
                      Website: OLA

                      I had taken an OLA auto ride today that is on 20/09/2021, the driver asked me to pay the fare in cash, and I paid 190 rupees in cash to him, but later when I opened the OLA app I noticed that the "payment is due". I thought this has happened only to me until I visited this site, but looks like there are few others with the same issue. I also noticed that customer satisfaction is only 2%.
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                        S
                        Soudhamini
                        from Bengaluru, Karnataka
                        Sep 20, 2021
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                        Hi team,

                        I had taken a ola auto ride on[protected], and I paid the fare in Cash. But when I open the app it's showing payment is pending for the last ride.

                        Ref: Invoice id: DICUZSZTL263647 dated[protected].

                        Kindly treat this with high priority and resolve the issue at the earliest.
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                          Promila Mishra
                          from Delhi, Delhi
                          Sep 20, 2021
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                          Website: ola

                          Dear team,

                          I hope you are doing great

                          This side Promila Mishra. I have paid through phone pay for Saturday's ride of Rs 170 (location Near Laxmi Nagar, Delhi to Delhi university) But app is showing amount due and getting massage for pay the due ride amount.
                          My number - [protected]
                          Registered mail ID - [protected]@gmail.com)

                          Cab driver number - Israr Ali - [protected]

                          Please resolve this as soon as possible, I attached few screen shot which is helpful in validation. Thank you
                          +4 photos
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                            Uttkarsha
                            from Pune, Maharashtra
                            Sep 20, 2021
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                            Hi,

                            I have opted for ola, cab on 19th September. Driver asked me to pay directly to him, so i paid 196 Rs of fair through phone pay . After couple of minutes i checked that in ola app, it is showing that 196 Rs is pending . Due to this i am not able to book another cab. Can you please check with driver and remove peding status from app.

                            I have attached the phone pay receipt and invoice as well where you can find the driver details .

                            Please help to remove this pending status from ola cab. I do not wish to pay twice .

                            Thanks
                            +6 photos
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                              S
                              Sampurna Biswas
                              Sep 20, 2021
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                              I have paid the driver on his personal account through Paytm but the app shows pending amount. Please look into the matter
                              +2 photos
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                                R
                                Roshan Manoharan
                                Sep 19, 2021
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                                I had done a payment of rs 713 on 16th september 2021 to Mr Santhosh BC the driver. It was done through google pay to a upi code the driver showed me as payment through the app was not working. Till today even after 3 days it says payment pending/ due on the app . Kindly resolve this issue please .
                                Transaction ID :[protected]
                                Driver name : santhosh BC
                                Drivee Contact number: [protected]
                                Amount paid : rs 713 . Through gpay
                                +1 photos
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                                  Keerthana Vijayarangan
                                  from Chennai, Tamil Nadu
                                  Sep 19, 2021
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                                  I have paid my last ride in mode of cash. But while booking next ride it showing me to pay last ride due. Please do the needful
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                                    V
                                    vivek192079
                                    from Gurgaon, Haryana
                                    Sep 19, 2021
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                                    I got a call from Ola customer care who yelled, threatened, and harassed me by calling me again and again from 15-20 different numbers.
                                    She misbehaved and abused.
                                    Atrocious disgusting.
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                                      S
                                      S.n.g
                                      from PUNE, Maharashtra
                                      Sep 18, 2021
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                                      I took an ola ride on 17th September 2021 and paid for it using gpay, but its showing payment pending...pls resolve
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                                        M
                                        Mala SV
                                        Sep 18, 2021
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                                        Hi Team,

                                        Have paid the amount by cash but it is still showing pending. In fact, I had selected cash as payment mode while booking the cab itself. I am not able to book any cabs now.

                                        Spoke to driver and he also confirmed no action pending at his end.

                                        Kindly do the needful
                                        +1 photos
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