Ola Cabs / ANI Technologies Complaints & Reviews

I took a ride on 31 Dec 2020 (CRN [protected]), since there was a network issue i paid in cash after speaking to the driver (Rs.272) since then i have been getting messages for pending payment. I ignored them since i had already paid. Yesterday i.e 3 Mar 2021, i had to again book a ride, but the same can be done only after clearing the due, since it was an emergency i paid it (Rs. 272) online. I would like to get this resolved and get a refund....

Dear Sir/Madam,

On 27th i pre booked a cab for 28th morning 7:30 A.M from K.Channasandara to JP Nagar metro. When the driver excepted my ride on 28th 10 min before the ride the bill was 576.
I used googlepay to pay just 3 km before reaching my destination and the bill was still 576. But after I reached my destination, the driver asked me to pay 237 again, which was displayed in his ola app. I Insisted that I had already...

Sir, This is Ravi Velusamy OLA leasing partner. I have cancelled my vehicle TN37DA1886. Vehicle cancelled last Saturday (20.02.2021). Am in critical situation. My wife pregnant delivery within two days. I need amount urgently. So please kindly do payment quickly. Hospital emergency sir please do quickly....

I travelled alone from Bangalore airport to Kudlu Gate at midnight. Driver got thrice the amount from me and cheated. I called ola support many times but they ware not responding. Kindly please help...

One of my relative(Female) had booked a cab () with CRN[protected]
she had selected a phone pay option while booking a cab and it was paid as per the guidelines, after dropping driver is demanding a cash with female that he need to be given by cash. hence the double of payment was made..

UTR id (OLA[protected]
UTR ID ( driver[protected]

what kind of a behavior is it, if this is not considered...

I have booked a ola cabs where in there drivers at first take the duties and then take lot of time to reach at the location which makes me late for my office for eg. If the app shows 5 mins they will take around 15 mins and still after that they dont pickup the calls and behave u professionally where this is the second time it happened ..

This causes my a mental health stressed and my professional life gets hampered too because...

Ola,

I hope you all are literally sound.

Do respond the query if you understand.

Do clear with your driver or you can track the ride.

And brief me in detail where Rs. 300 cut.??

I am waiting your call??

Let me clear, where deduction done??

If you have NO answer return back Rs. 300 to my Bank Account....

CRN [protected] I m a genuine customer of Ola since 3 yrs. I have been charged twice.
I took ride from Mira road to Kandivali mumbai. I was charged 315. 1st ur driver denied payment from ola money. He asked for PhonePe. I tried but due to some technical problem it failed. Your driver ended trip as so i was unable opt for cash.Eventually i had to pay him in cash. Now payment is pending for ride i already paid. THIS IS UNACCEPTABLE UNFAIR...

I forgot my phone in cab while riding...

My account is debited twice two times while paying the ola ride amount via GOOGLE PAY from OLA APP.

Travel Date Invoice No. Amount
18/12/2020 CRN[protected] INR 240
27/02/2021 CRN[protected] INR 128

Total double payment debited from my account is INR 368. I tried contacting OLA Cabs customer care but no valid number is available online not on OLA app even the driver is not aware about any customer...

On 5th of Feb 2021, my father had to go to hospital. He launched the Ola app, saw the estimated fare of Rs. 200 something and booked the ride for a journey of about 23 KM. However during the end of the trip dad got a shock by seeing the bill at Rs. 437. I have been trying to reason this with Ola but they claim the destination was changed and the bill amount is correct. We have made several visit to the same location and we know Rs. 437 is...

Sir, This is Ravi Velusamy OLA leasing partner. I have cancelled my vehicle TN37DA1886. Vehicle cancelled last Saturday (20.02.2021). Am in critical situation. My wife pregnant delivery within two days. I need amount urgently. So please kindly do payment quickly. Hospital emergency sir please do quickly.
My complaint not resolved butbit shows resolved...

Sir, This is Ravi Velusamy OLA leasing partner. I have cancelled my vehicle TN37DA1886. Vehicle cancelled last Saturday (20.02.2021). Am in critical situation. My wife pregnant delivery within two days. I need amount urgently. So please kindly do payment quickly. Hospital emergency sir please do quickly.

My vechile details
Name : Ravi
Car No. : TN 37 DA 1886
Contact no.:[protected]

After...

Today 25.02.2021, I booked an Ola cab from Airport T3 Terminal New Delhi to my residence in Shaheen Bagh, Jamianagar, New Delhi vide CRN [protected] and an AMOUNT OF Rs. 575 has been deducted from my account vide UPI Ref no.[protected].

I extended my destination for Harikothi, Abul Fazal Enclave and finally I paid final amount Rs. 599 in cash.

Kindly check my payment status and refund my payment made through...

CRN: [protected]
I took an outstation trip from my Vadodara to Ahmedabad on 22nd of February, 2021.
While booking the estimation of the trip was Rs 1299. They had estimated the distance to be 120kms and time to be 3 hour.
I don't know how the estimation comes as 150 kms (which I actually wasnt travelled) for 2 hrs but as per meter reading photos I took (please see attached photos) it should be 121 km (Initial reading-119344km,...

Extra charges of Rs 2175 for the local ride while we pay less than Rs 250 on a regular basis of your ride .Today one of you're cab booked today from Mehdauri Colony to Neeva (Nehru park) .
Kindly refund the excess amount at the earliest and take suitable action against the driver of CRN no. [protected]. Driver name bhanu pratap....

Good afternoon

On[protected] I had availed rental service of OLA for 3 hours

Accordingly OLA was made available for three hours (Drivers cell number [protected], White Swift Dzire WB-04-G-4372) but on our way the cab met with a small accident and the CAB front light as well as right side portion got damaged and the driver requested me to release the Cab at the destination. I asked him since I had booked OLA...

I had booked a cab yesterday (18th feb 2021) where i forgot my phone in the cab itself.. As soon as drive left i realised my phone is not with me since then my no. Is switched off....

Pl check receipt no CRN[protected]
TRAVEL FROM T2 AIRPORT MUMBAI TO BANDRA EAST.
parking charges levied are Rs 360/- which is for 4 hrs as against rs 140/- minimum.

Pl check and correct/...

Hi Team,

I am kajal booked a service provided by Ola Cabs from ram nagar shahdara to grand vilas . And the estimated fare is ₹857 so I booked the taxi while my ride is completed my total fare come ₹1065.
I don't know how they mis guide people by showing different fare and generated different fare..when I got help from ola they said driver stated that we asked for the different route in real he had taken different...