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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 95

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A
Anilkumar Vajinepalli
from Delhi, Delhi
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Driver charged 2500/- excess amount

Address:Mobile no 9949272234 Moosarambagh Hyderabad 500036

I booked out station ride with ola ref.CRN[protected] on 16.12.2020with payment of cash. I paid Rs 2500 to driver as requested amount for filling of fuel during journey time after completion off 40 kms of ride. As he do nor have money for fuel.
I have to give amount as journey already taken place.

Even return trip also he filed fuel with my money. If not I have to halt on highway with family in night time.After completion...
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A
aritrab44
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Ola Ride Charges

Ola is charging me Rs 3000 extra for my ride. I have made several complaints and explained however no resolution is been provided and now they are threatening me. I have all the proves with me....
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D
Dibyajyoti Nath
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Misbehavior

Address:Odisha

I booked a ola bike ride at Bhubaneswar airport. A ola guy came and said you have a big bag. I cant take it. I informed him about my luggage and beefore ride. He was asking extra money for the ride. So i denied. He scolded me with my mothers and sisters name. After that i captured the video of that guy. He cancelled my ride. I booked another ride and proceeded to acharya bihar. When i was travelling from airport to acharya bihar that guy...
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G
grace49
from Delhi, Delhi
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Ola services

27th october 3.30p.m CRN[protected] ride no it was booked from my number [protected]. driver closed the trip on completion and it showed 428 whereas I had booked for 281 or so. Ihad shown the driver and taken up with ola support and they have informed original fare and so paid only 281. But ola had blocked my account and say
they have issued refund voucher in my account for 147 which was not reflected for long.
I am not eligible...
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A
Anil Agrahari
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Account block for last 15 days

I have updated new mobile number and suddenly they block the account saying within 24hours after verification, they will update.it is somewhere 3rd of December. My walled was blocked so I could use that money.

I requested several times and till date, they have not unblocked the account.even I requested to deactivate account after money is returned to source account. But pathetic they all are and they customer support system....
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N
Nitin Kutwal
from Powai, Maharashtra
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Driver Behavior _ Fraud

Address:TImes Tower , Kamla Milll Compound , Lower Parel

We had recently booked the cab with Vehicle No.MH05DK1783

Driver Name - Salman - [protected]

He was about to reach at pick up location within 10 mints, We were calling him couple of times we waited for almost half hour, he was saying will reach but he couldnt turn up

When we called him he behaved flippant with us and if he does not wanted to travel why did he accept the booking ?

Also...
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A
Alekhya Nannapaneni
from Powai, Maharashtra
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Done payment through UPI and driver collected cash also for the same ride

I have paid using google pay to my ola ride and at the end of the ride as driver said the amount is not paid.I have given cash to him, But i dint gey any refund / refund initiation messages Can you please help on this....
+1 photos
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D
Dayakar 9533
from Powai, Maharashtra
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Extra and double paid pair for ride

Address:D-52 VIJAYAPURAM COLONY BILASPUR CHATTISGARH

Hi I ride Ola out station via raipur to Bilaspur Chhattisgarh on 8/12/2020 in that time I was paid via cash but in my Ola post paid money they deducted via money extra again this is not correct please file complaint my above mentioned same...
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M
Manpreet Kaur30
from Powai, Maharashtra
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Extra fare charges by ola and extra toll charges by driver

Address:Ola company New delhi

Hi Team,
My issue is not resolved and my ticket marked as close with remarks that we don't understand ur concern.
Even did not receive any call back from Ola.
I have called so many times and told all the concern to ur customer care executive, if she was not able to mention all the details in remarks so where is the gap.
Now my first concern is, if I select my exact drop location then why I have charged extra...
+3 photos
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R
Rajesh Kumarsingh
from Powai, Maharashtra
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My Phone lost.

Address:ANI Technologies shop no 48 ground floor Krishna mkt kalkaji 110019

Name nitin
Mobile no. [protected]/[protected]
Mobile name oppoa5
Colour red


Please contact this no.
[protected]
Name rajesh Kumar...
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A
Aruna Perumal
from Powai, Maharashtra
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Ola / Complaining about driver

The driver was asking me extra money after entering the OTP . I said I will not give extra money . Of so I will raise a compliance against you. He told me thats ok no problem but ge me extra 20rs...
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Hello,
OLA cab CRN [protected]
On 28th of November I booked an Ola outstation from my Home location(Salt Lake, Kolkata) to Baharampur(Murshidabad). The payment mode I have selected was cash. Upon reaching the destination when I asked the driver to stop the trip the driver said he can’t login into his ola mobile app as he forgot the PIN. Then the driver asked for cash payment as the payment method I had selected was cash. The...
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A
Abhishek Badola
from Agra, Uttar Pradesh
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Cheating by driver by taking long route unnecessarily and charging more.

My registered no. with Ola is [protected]. Today I took a Ola cab from Indore airport to MH Mhow. The estimated price shown was Rs. 552 but the driver purposefully took the wrong and longer route and the estimated price was increased to 996 rupees. There was no traffic, it was early in the morning there was no reason to take the longer route. This is cheating and I want the extra money charged back into my account.

kindly solve...
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A
Ajayparmar169
from Powai, Maharashtra
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Refund Issue Unable contact customer care

Address:Mumbai
Website:www.olacabs.com/contact

Unable to connect Ola care regarding my refund is pending which I already highlighted to you more 7-8 times I had pay two times because of your technical issue your driver taken cash from me and I was already paid the fare amount from Google Pay

Ola support are doing fraud with me still I am taking the follow ups from last 26 days but they are just ignoring my issue and not giving my refund.

Your all Ola executives...
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I have paid cash to driver as I didn't have any amount in wallet. Still it is reflecting due in app and not allowing me to book another ride.

CRN [protected]...
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G
Gagan@Pal1234
from Powai, Maharashtra
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Money and Driver rude behaviour

Sir,
I booked a cab from Ola for my parents and it shows that the amount is 380 so we are ok with it but unfortunately Driver go with long route without giving INFORMATION to my parents.
Vehicle No: UP 14 J T 5440

We also give him money but my Parent polietly asked why he charged so much money and unfortunately he raised a compaint to you you block us Infact you want to give us refund because it is Driver fault...
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G
Gagan@Pal1234
from Powai, Maharashtra
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Money

Sir,
I book a cab from ola for my family but and we paid money also but unfortunately Driver rude behaviour they block my number and also the Driver is also taken the money....
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S
Sunil713
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver misbehaviour and abuse

Address:Bengaluru

Hello, I am Sunil. I had booked a done a pre-booking for a cab for my younger brother who was going to write an exam. The CRN number for the same is: [protected].
The cab driver arrived on time. Before the ride started, he asked how would I be paying the money, to which I replied that I would pay through gpay option as provided in the app. He asked me to pay through cash. I refused politely. He then threatened to cancel the ride. I...
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Actually my issue is with the OLA team, that they don't have any contact number or particular email id for complaint. Your app support is not at all useful if we have any such problem mentioned below.

I have booked a cab yesterday from Sec 21 panchkula to Peer Muchalla(CRN- [protected]) and made the payment through Gpay on [protected] (Rs 59) after that driver (Sunil Kumar- [protected]) told me that he has not received the payment....
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S
siddhant mistry
from Mumbai, Maharashtra
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Regarding payment

We were travelling from magarpattacity, hadapsar, Pune to pimpri on ola and the driver was rude and it charged on my app may be till Rs.350/-. But the ola driver charged extra that is Rs.520/-.The address we mentioned was correct.But he took me in a wrong way and charged extra Rs.170_-.As he was not able to fina a way correctly.
I have the photo which I can upload with his number below....
+1 photos
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