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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 92

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B
Balakrishna Merugu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Payment against a single ride CRN 5120907669

Address:Banglore
Website:www.olacabs.com

Booked a ride on 1th January 2021. Made payment via Phone pay during the ride, but the driver denied the receipt of payment. I have checked on phone pay and in my bank account amount has been debited, but the same has not been received by driver and ola app was still showing payment pending for this ride. After waiting for some time for confirmation from ola and driver and my trip ended, since driver did not received payment, I had made another...
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Address:Pune,hadapsar, Mharashtra., Handewadi

[censored]al jagadale
Attachments
5:27 PM (1 minute ago)
to security, media, Rohit

Hi Ola,

Ola had made a fraud with me, I had booked a cab with fares 109rs. But after completion of the ride the driver said the total fare is 139 and I have to pay an extra amount.

My Final fare is higher than the estimated fare.

When I checked the invoice received on email it showed...
+3 photos
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S
Sasigaja
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Partner deposit refund-1

After submit my complaint here, i received a call back from them... they tried postpone this issue to next week again......
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S
Sasigaja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partner deposit refund

Address:Maruthi infotech centre, A - block, 5th floor, Challaghatta, Bengaluru 560071

I tried to get my deposit amount from ola corporate from last 7 months.. There is no chance to contact even partnercare no and support option. My family is in critical situation. My wife is in hospital, i can't pay the medical bill also. This is ridiculous relationship with partners. In coimbatore many partners are cheating to get their deposit amount as like as me....
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A
Arun Limgaokar-Sonar
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Double payment to the driver

Address:Pune

I booked cab (CRN [protected]) on 24th Jan 2021 for my father from stargate to Pimple Gurav. Before my father reached home I made a payment of Rs, 172.00 vai google pay. But the driver Mr. Shivsharnappa Babeshett told me that he has not received the money. Further as he was to take another trip with his consent I paid Rs. 172.00 cash. Latter when I noticed that online payment is confirmed I called him and informed accordingly. He agreed to...
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N
Narayanasamy S K
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Irresponsible behavior of cab driver

Address:Keeranatham

I have booked a taxi from my home to drop at Central bus stand Coimbatore. He has accepted my booking at 7:30 pm (4th Feb 21) to pickup at 8:30PM. But 8:15pm he cancelled my booking himself and not informed me then. I came to know this cancelation after 8:30PM and urged by my own 2 wheeler to get my reserved travel. What kind of service is this. really pathetic and I severely not recommend this OLA cabs to further. Very Bad Service....
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R
Raghu Prasad Pidikiti
from Kūkatpalli, Telangana
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Over charge by way of toll and parking charges then there were no tolls or parking fees

I have travelled in MUMBAI on fiday 5th Feb by Ola cabs hiring a cab for 3 hrs

My travel was as follows:

T2 to ITC Grand Maratha

ITC Grand Maratha to Hotel Ramakrishna, Ville Parle East

Hote Ramakrishna to Hotel Trident, BKC

These routes are not toll raods and there is no parking charges at either ITC Grand Maratha or Hotel Ramakrishna.

However I was...
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O
Ola Customer
from Sojītra, Gujarat
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VishalKumar R Patel

Address:Ahmedabad, Ahmedabad

Booker Ola cab Driver Name - VishalKumar R Patel. CRN No - [protected]. Driver got irritated and had taken different route. When asked he he told this route will have less traffic, he was told to follow maps. I was little loud, he started abusing and finally I stepped out along with my sposue in mid of trip. Driver chased us and was shouting ### We got threatmed. Just thought to log in FIR against him, then dropped the idea and finally complaining...
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Ola Customer
from Sojītra, Gujarat
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VishalKumar R Patel

Address:Ahmedabad, Ahmedabad

The driver was extremly rude, when asked to take route of low traffic road, driver got irritiated. We got down before destination, as I was with my spouse and two little daughters.
Dirver completed the trip without us and chased us, CUSTOMER is ###r throughout the way and followed us. Would like to file FIR against this driver....
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O
ola user
from New Delhi, Delhi
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Harassment By OLA Drivers and OLA

I have been a regular OLA customer for the last 4 years. However recently I am facing huge issues, harassment, and problems with OLA service only in Delhi/NCR region especially at Delhi Airport which I am listing down them below including the one which happened today at around 5:40 AM for my drop by OLA driver which I have booked for my drop from Delhi Airport Terminal 2

1. Delhi (IGI) Airport Terminal 2 - I have booked a...
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M
manthanshah1999
from Gaya, Bihar
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Rush driving

Address:Mira road Mumbai

I would like to inform you about the rash driving on the Vehicle No MH 01 CR 7501 on[protected] at around 8:45 pm.

He dint bother use the rear mirror and took a sudden left turn when he was trying to get on Kashmira Bridge (Mira Road) flyover. I just managed to save my Bike getting crashed. It seems that the driver doesn't know how to drive.

Request the OLA team to take stringent action against this driver. Believe...
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R
Ravi Gannapaneni
from Hyderabad, Telangana
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My FNF amount till date not return by Ola

Address:Kphb colony, road no 2

My ola leasing vehicle terminated in august 2020and intiated for FNF which I paid in joining time. To till date my money not yet received from OLA ... always thier executive saying lies. Now I need justice ... I need waited time should be payable by Ola respectively for month 50k for 5 months 250000+ my fnf money 14000rs should be paid by Ola and my vehicle no is TS 10 UB 3063...
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A
Ankit.tha
from Mumbai, Maharashtra
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Excess fare charged from estimated fare

Hi Team,

I Kumar Nilabh booked a service provided by Ola Cabs from Old Delhi Railway station to my home(Uttam Nagar). And the estimated fare is ₹211 so I booked the taxi while my ride is completed my total fare come ₹360.
I don't know how they mis guide people by showing different fare and generated different fare. Actually my cousin sister facing same issue the estimated fare showing ₹276 but actual bill is ₹325.br...
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Address:Ola

On Jan 25, I travelled from Mohali, Punjab to Shahabad Markanda, Haryana - which is a total of 75 KM. The estimated fare was Rs. 1113. Since tolls are closed, no toll payment was required in cash. I booked this cab by payment method "Ola Money Postpaid". When I reached the destination, the driver said that app is not responding and he would call me in case of any issues. After five minutes, I received a call from Ola representative that driver...
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Address:flat 1, 88 buller rd cr7 8qy

I have been unable to use your services for months due to a pending payment for £41.73. the journey to and from my home SUPPOSEDLY was 18mins yet the charge is over £40!!!

i don't know how or what led to this but i need it addressed and rectified asap....
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S
shubhangi4
from Bengaluru, Karnataka
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Ola Cabs - Harassing by making calls to force repayment

I had booked Ola Cab on March 7th, 2019. After the trip at 4 am, Driver showed ola app prompting for cash payment (Rs. 3808). Upon which I made the payment to driver by PayTM and settled the amount. However, Ola Postpaid amount was also deducted for the same trip (that i didn't notice, because i didn't use ola app after that). As soon as I realized that ola app is asking me to pay again, i immediately emailed ola support about this issue,...
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R
Rajeev Barde
from Mumbai, Maharashtra
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Trip invoice not generated

OLA customer service is not helping to get an invoice for CRN [protected]. How hard it is to generate a PDF and share it? Tried all possible resolution they provided but did not work...
+1 photos
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S
Saili Sonawane
from Mumbai, Maharashtra
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Ola money deducted without any transaction

Website:Olacabs.com

Hi Team,

This is regarding the ola money payment. I was charged twice for the same ride which is 3 times the amount of the ride taken. 750 was charged in ola money for the ride taken on 14th Jan around 5pm from Taj mahal palace, coloba to Airoli. However, at around 11pm again an amount of 1431 was deducted from ola money post paid for the same ride. Request you to refund the amount of Rs.1431 on ola money which was charged...
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N
nainaanand89
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Cab Services

Address:Bengaluru
Website:www.olacabs.com

I took an Ola ride on 23rd January, 2021 in Patna from Patna Central Mall to New Colony Patna. The charge shown before booking the cab was Rs.174 but when the ride completed, it was Rs.249. Since there was no traffic or any kind of delay or route deviation, it seemed wrong, so I checked the invoice. The invoice showed that toll has been charged twice, one for entering Rajendra Nagar Terminal and second for exiting Rajendra Nagar Terminal....
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sagarnil ghosh
from Ranaghat, West Bengal
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About a trip

I have started a trip at ola on 29th at around 11-11.30 at from Sealdah to newtown.. after completing the trip and giving the cash to drivers hand the trip is showing still on.. I have called the driver and he is saying that he has already completed the ride and on a different ride.. I will not pay anything if charged extra for this faulty app or anything wrong. Fare was showing 490/- which i already paid to the driver.
Car num - WB39B6997...
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