Ola Cabs / ANI Technologies Complaints & Reviews

I had missed my train and I would like to share the train which i was going to take on 5 jan. It was bhubaneshwar rajdhani at exactly 5 pm. I hired your driver by 4:15 around and he made us linger around the city, he was confused which road to choose, he chose G.B road which had jam, he drove like a snail, so slowly that people walked past us . He kept on saying that it was a one way which it wasn't, it could have led us to station in 1 minute...

Driver using profanity and declined the trip. CRN[protected]. White dezire tour...

Dear Concern,

I have booked Ola from ruby area to howrah station.
After he had came, before starting he denied online pay and asked for the cash.
I was in hurry because I have to board the train. So I agreed that I will give him fare in cash.
But he didnot take the OTP from me. In the midway of my trip he cancelled ola booking.
And in my app it is showing that driver cancelled this trip, but actually...

Ola Cabs is calling me again and again to promote their ola money service. I’m not interested at all but they are calling again and again and disturbing my day completely. Today only i got 4 calls from Ola for their ola money service. They are just spamming their customers and using customer details wrongly without their permission. Even they have not given any option to opt out from these calls. Please do something about their unnecessary...

I booked ola on 10th Jan n first driver cancelled at the last moment as the mode of payment was online. Then I booked the second one n the driver came and after boarding the cab, he asked me cash or asked me to change the mode of payment. As I was getting late for the airport, I panicked and thought of reaching out to customer care later. Driver dropped me off at the airport n I paid cash, but I paid money too from ola post paid as without...

The payment made to Ola Postpaid on 31st May 2019 is not updated in the Ola app and the Ola Cabs customer care has been calling and sending messages continuously since last 2 years. Although I have shared the payment receipt and the bank statement with Ola customer care mail ID they are not stopping. This highly disturbing as these people behave very cheap and are threatening to file case. This company should be banned and asked to pay for...

I took a ride on 9th of jan CRN [protected]
i was charged double on my UPI . It was been more than 10 days since the issue .No response from ola .. I am not able to contact any of there customer care agents . This isnt what is expected from a big company like ola . My Phone number - [protected]...

I was charged twice for the ola ride. First i paid through phonepe then there was success and it was paid successfully still it was showing payment pending so i had to pay again which was accepted but the first time i paid wasnnot accepted but the money was deducted successfully. I contacted phonepe they told that it was deducted successfully kindly contact the merchant. But no one is heloing from ola side to return my money....

Took a cab. First issue was that the coupon did not apply. Second the estimated amount was much less than the actual fare....

Date of incident: 5th Dec 2020 . Outstation Trip from Muzzaffarpur to Patna airport.
Booking CRN: [protected]
On trip completion it was showed on driver mobile screen to pay 1610Rs. As i had zero ola money i paid complete amount to driver. Then i was also charged 1610 in ola postpaid.
Raised complain with ola: Ticket[protected].
Ola said the driver denied that i paid him. I had driver number as he picked me. I tried...

I Have Been Literally Haunted By Ola Money To Pay For Ola Postpaid Amount Of Rs500 Since June 2020.
I Have Reiterated To Them That I Had Mistakenly Activated The Ola Postpaid, however, I Have Paid For The Rides In Cash And Never Opted With The Credit Amount.

Ola Money And Ola Cabs Shows that There Is An Amount Due Of Rs 500. I Have Asked Them To Justfiy And Resolve This At The Soonest, However, They Have No Resolution...

Hi Ola Team,

My name is Murari i have booked a ride from ola cab from Indira Gandhi Hospital New Delhi to Dev nagar part Gurgaon but unfortunately i forget to pick my cell phone from cab when i was called to driver making excuses and last he will switch his phone and my number also i am afraid he will not return my mobile.

My humble request to pls call to driver get my mobile from him other wise i have lodged...

This is regarding my trip vide CRN [protected].
I booked the trip where the estimated amount was shown as Rs. 324 and the payment mode was Ola Postpaid.
When the trip was ended the amount was shown as Rs. 341 (Rs. 17 extra) with below break up:
Bill Details:-
Your Trip - 325.28
Waiting Fee - 15.24
Rounded Off - 0.49
[protected]------
Total - 341

As payment mode...

I have taken outstation ride on 29th December 2020.

Driver cheated and inserted incorrect odometer reading.

Actual reading was 166 km and inserted 200km and taken payment as per 200km. I have raised multiple complain against this to ola customer care but till date there is no resolution against the same.

I suppose to get 623 Rs refund. Their customer care person has confirmed this many time over...

The issue that I have experienced was: I took an outstation ride (round trip) on 31st, Dec, 2020 from Rammamurthy nagar to Bangarpet was charged at ₹3, 562 and distance was shown as 308 kms whereas the average distance is only 120 kms (round trip) and would cost only within ₹2, 000.
To enquire I called the customer care on 31st Dec, the staff said the generated amount was incorrect and the actual distance was 138kms and the actual...

Ola driver has been given the amount and Ola has charged me on Ola post paid.. Raised complaint in Ola support and there is no response. They have raised two tickets and these were still not resolved. ....

I am writing to you to raise an issue about: Cab

The issue that I have experienced was: I had booked a cab on Dec 23 2020 from Banaglore Airport to Marathahalli. Total bill for the ride was 1466 and I had paid during the ride thruogh Google pay. But it showed as payment failed and amount got debited. the driver claimed that the payment was not reflecting so I had paid the cash directly to driver. The same amount was also debited...

Ref:
Ola ride details : Wed, Jul 03, 08:47 PM- ₹214 -
Cool Cab•CRN [protected]

for which I had to pay in cash Rs 214 to the cab driver because the Gpay transaction (Rs 250/-) did not show up in the Ola app.
When contacted to Ola customer care, the representative denied receipt of any payment via Gpay.
I have been chasing this with Gpay for almost more than 18 months now and recently got confirmation...

Hello Sir/Madam,

I am Karthik Reddy, resident of Hyderabad. I want to submit a complaint against my favorite transport company Ola.

On June 3, 2020 I have booked an Outstation Ola cab from Peerzadiguda, Hyd to Nereducherla.

Selected mode of payment at the time of booking : Prepaid Ola wallet with 0 rupees balance ( I thought of adding the money on the way).

In the middle of the...

Today I travelled with my family outstation.everytime we come here pay the same amount but little exceeding price is understandable but it was huge amount difference today.And payment was made for extra km.the distance I travelled was 100 km but ola cab driver charged money for 169km.customers are being cheated, this is the last tym, I will never choose ola ride from now onwards....