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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
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294
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+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 96

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R
ramshanker7
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Refund in original source

I had used Ola cab on 20th nov 20, that time the deduct double toll tax from my Ola post paid account. After many follow by apps the agreed that this was technical issue and refund as fixed time voucher of that amount. But I don’t want voucher of my refund and why I accept this if I have paid . Refund should be in source payment mode. Right now I have all the billed amount to Ola post paid but I need refund as money not voucher .
br...
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V
V T M Naidu
from Powai, Maharashtra
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Lost my Mobile in ola cab

Address:623, Urban Flora, 1st Mn, 'C' Block, AECS Lyt, Bangalore-560037

Dear sir,

I am V. Thulasi Madhava Naidu (V T M Naidu) and am 65 years old. Today(03.12.2020) I booked ola cab from my Mobile No. [protected] at about 4.40 pm for ride from Krishna Flour Mills, Platform Road, Bangalore to Urban Floora, 1st main, 'C' Block, AECS layout, Bangalore - 560037. After the trip, while I was getting down, I forgot to pick my mobile which I kept on the seat while paying cash to the driver.
After...
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K
Kamlesh82
from Powai, Maharashtra
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Ola bill charged Higher than estimated amount

Dear support team,

I take a outstation ride from Ahemdabad airport to varahi, Gujrat.
After exit the Ahemdabad my company inform me that the hotel for stay was not available at varahi kindly stay at deesa, Gujrat.

So I edited my destination as deesa, Gujrat. So we direct come to deesa, without taking any round way. Coz deesa is stregth from our current location which was near Ahemdabad.

Total...
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O
OlaUser
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Extra charged due to rain

I just did a travel and the invoice amount is 76 rupees only. Driver asked me 100, since it was raining outside. Finally, I had to give 90 rupees. He should have informed me that he was going to charge me extra when I was about to board. He didn't. Extra charge due to rain is becoming a casual pretext....
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G
Gulwan
from Powai, Maharashtra
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Ride fare issues

Address:Udhyog vihar shanker road phase 1

On 2 december my first ride fare was around rs.750 . it shown on customer Ola app. But when i complete that ride.it shown me 295. It means you were deducted approx 450 around. I just want to know, how much Ola take percentage and Ola fee. I think you scroll the mind to driver, because they are fool . i need a detail about this ride. And when ever i call customer care, they said your incentive comapint will solve within 7 days . i really disappointed,...
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O
Only for Fun
from Powai, Maharashtra
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My car is showing off road. Contact nearest office

My car is off road .. Pop up showing contact nearest ola office.....
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K
Kalashree KS
from Powai, Maharashtra
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Paid for ride but still showing payment pending

I paid for ride through phonepe and my bank account has debited for it but it's still showing pending rides. From then since I stopped using Ola app and again I don't want to use because the drivers are cheating payments but I wanted to clear such dues. Please make it clear soon....
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S
Sweta18
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Payment done twice

I tried paying via gpay the amount of rs 227 to Ola cab but the server was down so I paid in cash after few tym I got msg from my bank account of debited rs227 ...kindly plz refund my xtra amount paid...
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A
aashutoshgaikwad89
from Powai, Maharashtra
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Took double payment for the ride

I had selected cash payment for the ride and still the money was debited from my ola postpaid balance. I ended up paying 6000 extra for the ride. This was in cash to the driver. I raised two tickets and I got same reply that ola cannot do anything about it. These tickets were closed without my knowledge.

Also it was a outstation ride and the driver did not have enough cash with him for diesel and food. I had to give him cash....
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S
Saiteja1439
from Hyderabad, Telangana
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Cancelled my pre ride at very last moment

I don't know how bad I have to scold this ola workers and drivers. Booking a cab is not for fun u ###. It's not about booking just your freaking 1000 rupees ride, we are freaking booking fights and all other stuff which deals in lacks. And u ### cancelled my ride that to without any information. I[censored] ### have any explanation call me u ###, call me and say why the hell u don't work and sit like a stone eating all salarys. Better...
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E
Er Mohd Adeel
from Mumbai, Maharashtra
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Mobile left in cab

I booked an ola cab from IGI airport terminal 3 at 11:30 pm to okhla. My phone is left in the cab and is ringing but no one is answering.
my contact number is [protected]
driver name was Imran
please give me driver details so I can contact him...
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S
Shakib Naushad
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I am charged more than estimate

Address:ANI Technologies Private Limited Regent Insignia,#414, 3rd Floor, 4th Block,17th Main, 100 Feet Road, kormangala , bangalore
Website:hwww.olacabs.com/contact

I have booked ola rental only for 4 hrs, however, my work has been finished in just less than 3 hrs. the total amount should come approximately between 650 to 700 including toll. But they have charged the total amount of rupees 1220/-
The booking date was Wed, Nov 18, 12:44 PM
Mini Rental•CRN [protected]...
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R
Ritu1303
from Powai, Maharashtra
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CRN 4994623677- offering 1159 rs refund for extra164 kms charged

I travelled 426 kms and was charged for 590 km and refund Ola offering is 1159 rs that too in vouchers.I don't want to use Ola again and I was charged 18 rs per km with taxes extra. So How does it make 1159 rs ? I was charged more than 12k for estimated 7k amount...
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N
namiguggu
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Night charges levied

I took an outstation ola ride on 21/10/2020 from Delhi to gharsana (a town in Rajasthan). We reached there before 12 am the same day, and while generating the bill, it could not processes, and the bill could not be generated. We had completed the ride the same day. In the morning, the driver came and asked for the ride money. Bill was generated in the morning of amounting to Rs. 12231 including night charges whereas the bill amount should...
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2
2ravikanth
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Ola outstation ride charges

Address:bangalore

When i was booking the ride the estimated fare shown is 5313. After the booking it is 5678 and after the trip complete it is 6211. What is this. Is this some type of cheating.. Showing low fare while booking. Its around 300 kms from vijayawada to nellore.

You have considered 1 hr for this trip. How come one hour for 300 kms. And charged us for 4 extra hours 400 rupees. I don't know what base charge is again? 40*17 =680 rupees...
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S
Srikanth_1701
from Chennai, Tamil Nadu
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Ola Money crn 2856785898 - double payment

Hi, i have taken a ola ride on 16-mar-2019. I had rs.33 in the ola money and have paid rs.400 in cash to the driver. Later end of the same month i got a message saying that ola postpaid is due for rs.374 which was not even notified me before. Now its showing as rs.474. I have raised a complaint by email and call (Multiple times), but i get an automated response within 2 days saying that the complaint will be resolved. I got call from the...
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B
bhupeshbsf
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Extra fare charge by ola cab

Address:ANI Technologies Pvt Ltd., Auro Center, 4th Cross, 5th Block Koramangala, Bangalore- 560095, Karnataka

I have book ola cab from sealdah station to Alambazar, at the time of booking Rs.185 shown in my app which I had paid through phonepe wallet but after completion of ride the final fare was shown 554.

How can they increase fare in enroute.

Please refund extra charge amounting Rs.275....
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H
Harshal Bhujbal
from Powai, Maharashtra
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Amount from card deducted twice refund not given

I had booked a cab and I had done the payment through Phonepe Upi for Rs.874. And the amount was deducted. It still showed that the payment was done so I did the payment again and Rs.874 were deducted again. It said in the app’s support menu that the amount will be refunded. I haven’t received the refund yet....
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S
shwetavohra12
from Hyderabad, Telangana
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Being Harassed to pay twice for the same ride

Address:Pune

This is with regards to an Ola Outstation ride I took on 14 Oct.

My bill was for Rs 4546. I paid rs 638 using Ola Money and the balance was paid to the driver directly thru Google pay.

Calculation of money paid - Rs 638 (Ola Money which was already there in my Ola Money Wallet + 4508 via Google Pay to the Ola driver).
Total paid - Rs 5146 (The payment included the final Ola bill of Rs 4546 + Rs 600 toll...
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R
rathnarajm
from Calicut, Kerala
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Ola Payment Reversal

Hi Ola,

For Ola Outstation ride that I made on 11/8 I have paid the Driver by Cash the full amount of 7041 INR and I was also charged on Ola Money Post Paid. I made this cash payment after confirming with the customer care that the Post Paid will be reversed in 48 hours. Since then I have reached Ola Customer Care multiple times but I have not got any response from them till date. Every time I call they try to reach the Driver...
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