[Resolved] Ola Cabs — Bill payment not confirmed and cleared to merchant | |||||
Hi, Please see below multiple issues faced with ola and ola money 1-i have paid 250/- as my idea postpaid mobile bill payment yesterday morning at 11:05am and its not yet credit to idea and i haven' got any confirmation for it. I also have got warning messages for barred services from idea due to non-payment of bill despite me paying bill on time. 2-poor application interface and design. 3- also i loaded 1999/- amount to ola money using coupon code ola1999 and it got applied successfully but i didn't receive cashbacks also, technically its wrong even if the offer is discontinued. 4- inaccurate billing - upon taking ola cabs ride the charged bill is no accurate and theres a difference of few rupees always and no resolution is provided by customer care team each time upon called. Crn[protected] and crn[protected] Overall the company is not ethically dealing with the customers. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 3 Comments | |||||
Comments
This is complaint for OLA cabs/ ANi Technologies, please do not forward to Idea Cellular. For idea cellular I have files a separate complaint for which I have already received a follow up call.
But no response from OLA
But no response from OLA
Dear Customer,
As per your telecon with our customer service associate on 23rd July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 23rd July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Sincere apologies from us. We have your contact details and we will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular