[Resolved] Ola Money — account showing kyc disabled

Sudeshna Singha

from Bhubaneshwar, Odisha

Address:

North 24 Parganas, West Bengal, 700074

I was supposed to.get a refund from OLA and the OLA Support asked me to keep the KYC updated, but everytime since saturday its showing, kimfeature is disabled & will be resumed shortly, but to my dismay, it hasn't resolved yet. The refund was supposed to occur by Today (05/11/2018) but due to lack of KYC its being halted . Address the issue asap & revert back to me at the earliest.

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Dec 14, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Ola Money Customer Care's response This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.

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Comments

Sagar Korade

from Mumbai, Maharashtra

Dear Team,

I had done payment of 1999 through UPI using Google Pay to Ola Money but amount got deducted from my account but not received in my ola money account .
It's been almost 20 days but haven't received my money.I raised the concern with Google Pay but not received any response

Ravinder Vatsayan

from Ahmedabad, Gujarat

Dear sir my SBI account a/c [protected] debited for 9999 on 5 Nov 18 through my debit card ending with 6172. Which i blocked now.

It is fraudster mobile number [protected] by which he communicated. Please refund my hard earned money immediately.

Ravinder singh

Uzaina Qazi

from Allahabad, Uttar Pradesh

Money has been deducted from my bank account but not credited in my ola money account.
By when will it be refunded?
Kindly provide me customer care number!