Ola Money Complaints & Reviews

There was a call from number [protected] and they asked for sbi debit card and the money is transferred to pos ola cabs

First six and last 4 digits debit card
51037203 and 5246
Transaction date and time
12 dec, 18:57
Amount :5000 to our knowledge

Please look into blocking the amount in ola money and also raise the complaint

The person has taken the money from the debit...

I booked share cab initially i failed to initiate cash option i. E ola money after booking i added money ola wallet since when pickup was accepted money deducted driver didn't intimated that he is reflecting cash option on his device but my amount was debited from wallet after drop driver offers me cash of 55 rs which was additional to me though i had payed by wallet since i tried to reach ola but the didn't got any customer care no to me...

I am gomathi. On 4th december 2018 when i tried to book the vehicle using ola app it is asking to pay the postpaid ola money of rupees 1000 which i have not used at all. Each and every time i have paid to the driver. He will ask whether you want to use ola money. I will say no and i have paid the money. But today morning when i am about to book ola it is asking to pay 1000 rupees. What to do. I have paid to all the drivers after the completion...

I already paid to driver who dropped me on that day (21.10.2018)... He wouldn't moved without paying money.. Then this ola money created postpaid account same time and asking me to pay same amount again. Rs 369like - was the amount, and now they increased itbut675/- i have to pay it seems. Don't know how it doubles. They are not giving driver contact no to solve the issue. Really it is fraud srevice. Pls help me to solve this issue. Crn[protected]....

I have 4320 inr in my ola account and i have tried to transfer it to my bank account but failed and says "ola money kyc disabled". I knew they have temporarily out of service. But all i need is i need my amount back to my bank account. It is urgent too. It says that the specific service is temporarily unavailable but what if we have to transfer the amount on very urgent need basis? Please assist and resolve the issue asap...

Olamoney every time i am trying to transfer money to bank. It is showing that this service is temporary stopped. Please help me out in this matter.in my case the amount is small but many are suffering with this. I also tried to do full kyc from ola site. It is also showing full kyc suspended you can't transfer money like that.
We can recharge with this amount we can't transfer to bank please check into it...

I was trying to transfer my ola money to bank its showing kyc desabled. I looged into ola blog site to complete kyc process and done. Still its showing kyc desabled and not available.
Why ola is doing these tipe of tricks to hold customer’s money?
Why you accepting money to add into ola money when you desable kyc and not available?
These is the reason why ola loosing most customer satisfaction!
Note my point...

Money debited from my account but was not added to ola money. Kindly help me in this regard. I added the money on 20th november to book a cab from my home which is located at sector 47, gurugram to splendor tower sector 65, gurugram. I transfered through bhim, where money has been debited but in ola it wasn't added. Kindly revert in priority. Attached photo below....

I have been using ola services since long but from last few months i am unable to use my ola money for any other than ola cab. Its very disappointing to see that we are forced to keep our money with ola money account since very few service are available also since long transfer is blocked
More than 6000 rs blocked with ola money looting or forcing the customer
Do the needful asap...

A payment of rs.2452.09 to payu-global was made on 04.11.2018 at 1.32 pm. The transaction id is drc8-kme2-na6h. The amount has been deducted but the transaction status is indicated as failed.

It may be noted the same complained has already been emailed to you on 04.11.2018 and vide your email dated 04.11.2018 (Ticket id : 1232329) you had assured to resolve the matter in two working days. But is now six days and there is no...

Used ola money wallet for booking irctc ticket money loaded in ola money wallet and message received payment successful and redirecting to site (Irctc).

But from here, no progress. Nothing happened. Money deducted and also not present/refunded in ola money wallet but no ticket booked.
I later used icici net banking to book my ticket

So here i have done payment twice.
For first transaction.. Irctc...

Ola money wallet money wallet owes me rs11, 100 and inspite of this i get numerous messages and phone calls to deposit more money in. I fail to understand this. I have checked the history on my ola app and all transactions of money in and out are displayed. It's not even giving me an option for transferring money back into my account. I would like a full balance refund on my account as soon as possible....

On 5th november i have booked ola auto with crn number [protected], while called up driver to come to pick point, he denied to come hence had to cancel ride, still 15 rs incorrectly charged. This happened at 1.52 pm and due to this i had to walk till home with 6 months old infant and 68 years old senior citizen in hot sun. This is a harassment and refund has to be done asap due to incorrectly charged. I...

I was supposed to.get a refund from OLA and the OLA Support asked me to keep the KYC updated, but everytime since saturday its showing, kimfeature is disabled & will be resumed shortly, but to my dismay, it hasn't resolved yet. The refund was supposed to occur by Today (05/11/2018) but due to lack of KYC its being halted . Address the issue asap & revert back to me at the earliest....

When i was trying to transfer ola money to bank it is showing that kyc is temporarily disabled.
This is a new way to hold customer money. It is illegal. Even i cannot pay credit card bill from it or cannot pay in any shops because of its limited availability. Cheap strategy and shameful service.
Please tell me that when am i able to transfer the amount to bank....

I was trying to transfer my ola money to bank its showing kyc desabled. I looged into ola blog site to complete kyc process and done. Still its showing kyc desabled and not available.
Why ola is doing these tipe of tricks to hold customer’s money?
Why you accepting money to add into ola money when you desable kyc and not available?
These is the reason why ola loosing most customer satisfaction!
Note my point...

I usually add money to my ola wallet and transfer to my family. Ola has been holding my money since 4 days and not allowing me to send the money. If the uidai or whichever authority is not allowing the kyc process then you should at the least notify the same before adding money to the wallet not after adding the money. Now showing uidai as the culprit ola is reaping the benefits of consumer money in our wallets. Ola should realize that you...

I usually add money to my ola wallet and transfer to my family. Ola has been holding my money since 4 days and not allowing me to send the money. If the uidai or whichever authority is not allowing the kyc process then you should at the least notify the same before adding money to the wallet not after adding the money. Now showing uidai as the culprit ola is reaping the benefits of consumer money in our wallets. Ola should realize that you...

On 24 may 17 transfer of amount rupees 2928 from ola money to my bank became fail. But amount was deducted from ola money. I checked bank account amount couldn't not credited. Earlier i have done complaint in jun 17. But so far no improvement. It was a matter of very sorrow that after a long interval also ola money is not able to find out the fault. You are once again requested that my money may please be refunded

With regardsbr...

I paid my bsnl telephone bill from ola money on 21st sept. Ola money got deducted from my account but the bsnl telephone bill is still not paid. I still get notification from bsnl that the bill is not paid. I'm not sure whether bsnl didn't update the payment details or the ola money itself is not reached the bsnl. Already bsnl bill due date was over, so i want my ola money to get credited back to my account....