Ola Money Complaints & Reviews

Yesterday I had added money to Ola wallet as I had to book a ride from Pune to Mumbai. After booking 2 times successfully both rides got cancelled without any reason mentioned on the app. After a lot of struggle was able to get connected to customer care representative who informed that rides were cancelled from drivers end. She was unable to book for me hence I had to go to some other app and book. I had added Rs.1800 and when I am transferring...

On 26th of january i tried to add ₹200into ola money at 12:22am, money got deducted from my account but failed to load in ola money. For which i havnt got refund yet. Than i made another ₹200 transection at 12:24am which successfully loaded into ola money.
I want my refund, it been more than a week.
For which i even hot mail for failed transection. I called phonepe from which i have done my transection.
I even reached...

Hi,

I have ola account with this email id having mobile no with [protected]. I have transferred rs. 599 from my hdfc netbanking to ola money wallet. Amount has been deducted from my hdfc bank account but still my ola money wallet balance is showing zero.

I'm attaching screenshot of my hdfc bank account transaction details of rs 599 fyr.

You are please requested to either transfer rs 599 in my...

Hi,

My father became a victim of debit card fraud. A fraud person
Pretended to be a bank person made following fraudulent
Transactions with my fathers debit card details.

1. Inr rs. 9, 000/- from sbi saving bank account
Yesterday (22/01/2019), towards a fraud purchase on by debit card
Olacabspayu on 22/01/2019 around 14:50 o clock
And the sbi card used is 622018*4355.
br...

I am not able to transfer my ola money to my bank account, when i try to transfer the amount i got the message that your kyc is disabled, i tried to complete the kyc from ola website and it shows that my kyc is done but again when i tried to transfer ola money to my bank account it gives me the same error kyc is disabled. Kindly look into this and resolve this issue as soon as possible....

I am a senior citizen. On 11/01/19, i was charged cancellation fee of rs.30 three times wrongly. Each time i did not book the ride. As soon as i opened my ola account the ride was booked automatically and vehicle sent. Only once i booked and used the ride on that day and on all other three times i was wrongly charged. I am afraid to even open my account now for fear of wrong automatic booking and charging of cancellation fee. Please look...

I have been a regular user of ola for the past one year. On 4th jan i got a message from ola that they are offering me a postpaid service. This was while i was booking a rental that day. I completed my ride and paid the driver 949 rs in cash. I again made four more bookings in the subsequent days and paid by cash everytime. Once only i paid 30 rs to the driver as he asked and got a message from ola also that i had to pay rs 30. Immediately...

Hello,
I tried booking irctc ticket using my ola money but the transaction was failed and the ticket was not booked but my money got deducted and the details of this transaction id is efzo-wwc7-qkp7. When i mailed to customer care they gave reply as it may take 2 days for confirmation but i tried booking on[protected] for the journey date[protected]. When will i receive refund? Looking forward for your response....

It is disgusting as i paid for a product via ola money thinking it is a safe portal. The product was out of stock, so the amount was refunded back to ola money.Now, i am desperate to have it back in my account.I was trying to transfer my ola money to bank its showing kyc desabled. I looged into ola blog site to complete kyc process and done. Still its showing kyc desabled and not available.
Why ola is doing these tipe of tricks to...

Dear sir/madam,

I would like to inform you that somebody from my account has done a payment to olacabs at 5.42 pm today. He called from mobile number [protected] (Ahmedabad, gujarat) and said that he is calling from bank of india head office and said that my atm will be blocked tonight and to avoid that i need to give my debit card details. I got a little hassled hearing that and by mistake i shared my card details with him....

Rs. 387 from my ola money wallet has been transferred to wrong account ([protected])... The money has been debited from my ola money balance. I would like to reverse this transfer. I even tried to call this account number; however i get the message that this number is not working.

Please resolve this asap.

Appreciate help.

Thanks and regrads,
Manish
I transferred the money from my...

Whenever i tried to launch ola app to book cab then i could see network connection weak message appearing in the ola app but at same time i was able to use network to browse or search in chrome browser. So, it wan't network issue and wrong network related message was appearing in ola app, so i uninstalled ola app and reinstalled it. After reinstalling i could see that complete ola wallet money was set to zero.

I didn't expected...

I had complaint regarding ola money accounts balance which did not tallied with my accounts when calculate on 26th dec 2018.

Than i got the reply from mr lohit kumar that my ticket[protected] has been resolved, but we are not able to contact you. They also did not gave any details of my complain resolution.

When i contacted them the ola team failed to transfer my call to ola money team and told me they will arrange...

A person had called from mobile no. [protected] and asked for sbi debit card number and otp by saying that he is calling from bank and providing new atm card with chip in it. After few minutes my father account got debited of amount rs9999.00 to ola money. The card number is ending *0781. Please help me to refund this amount to my father account. Please guide me this case. We had complained about this to police station and bank also....

My father had got a call from mobile no. [protected] and asked for otp and atm card number. This number caller had transferred amount rs9990.00 to ola money account. I request ola money to please refund amount to my father account. This transaction was done on 26.12.18 at 17:21pm. From card ending 0781. I had complained about this to police station and got all the details of transactions. Please help to refund the money....

I was trying to transfer my ola money to bank its showing kyc desabled. I looged in into ola website and it's giving me that basic KYC done. Then why I am unable to transfer money.
First of all this whole thing happened because ola driver was not accepting my trip when i select payment mode as ola money. I have added thousands of rupees just for this outstation trip. Eventhough finally i booked a cab using cash payment as driver was...

Hi sir,
Gm
Suddenly, i've got 3 sms in my mobile#[protected] on 3 fraud transactions for rs1570.80, rs1900 and rs99 at at about 12pm on 20.12.2018. I've not shared any otp with any person at all. It seems that ola money team is having fix-up with hackers!!! They don't want to hear my complaint at all. They never want to resolve to refund my money rs1999. I, therefore, request you to please help me to refund my money rs1999...

Hi, i have already updated my kyc with ola, but still it shows kyc is disabled, this type of service is not acceptable. Pls share the customer service contact number so i can get my ola money to my bank account, its no use as cabs and others are not accepting ola money, all are preferring cash method or paytm, i have done first time and its worst experience as my money is blocked for the first time....

Transaction no drms-2h6y-ymab on 11th december 2018, at 7 pm approximate was executed through ola-money to tatasky dth recharge.
Mony was debited from account but not credited to respective merchant.
Registered compliant to ola money-"[protected]@zipcash.in" on 12th december 2018.
Received automated replay confirming ticket id 1310706 and assuring about update in two working days.
Since no update received, again mail...

I used OlaMoney to Recharge BSNL Mobile[protected] on 14 December, 2018. The recharge amount i.e. Rs. 22/- got deducted from my OlaMoney (Transaction ID: DRMY-WS61-ZQ60), but, didn't receive any confirmation message on successful transaction from Ola so far and also the Mobile didn't get recharged.

Could you please arrange for refund back the money to my OlaMoney wallet....