Ola Money Complaints & Reviews

While transacting Rs.1000 to Ola Money, the amount was debited from my bank account but wasn't credited to my Ola Money account. I had done the transaction using my Debit card on my Mobile. I have notified the Ola Money customer care and ICICI customer care. I will be travelling soon and such problems are only impediments to my travel. It would be great if the problem is solved sooner....

I am unable to send money from the app or I am unable to withdrew money from my wallet account

All of sudden the functionality of sending money to the different persons or sending back to my own account has been disabled even after sending all the required KYC documents

Money struck in my wallet and I am unable to use it

Mobile : [protected]

Thanks
Aravindhan V...

Booked call taxi on 24th june from tambaram to chrompet for cinema... Cab was showing 10 mins to arrive for almost 30 mins, and then while enquired driver he was not interested to come for pickup inspite of telling it is getting late to film
Then we booked another cab and moved on time, later he arrived my place asked me to cancel the booking, which i denied.
But while booking now it shows previous cancellation charges rs.50...

I have an account on ola with [protected]. I have tried to recharge ola money on 2nd july 2018 at around 3:00 pm. Money got debited from account but recharge failed. After doing the payment through net banking money instantly got debited from my account but still recharge is showing failed.
Please resolve the issue as soon as possible. Waiting for your response and it is very bad first experience with ola cab....

Dear Sir/Madam
It is to inform you that I, A Appanna booked two tickets from IRTC for train number 12733 Narayanadri exp on 29/06/2018 at 19:17 hrs from OLA money A/c. And booking made success but tickets not booked by IRTC.
I am giving reference number of OLA (You just paid Rs. 781.82 Ola Money to our partner IRCTC.Your transaction ID is DQ1H-1MRT-V8ZG. Updated Ola Money balance is Rs. 823.96.)
So, I request you please...

I was traveling from faridabad to amroha today. When i booked the ride the amount shown was rs3194. No final bill was send to me or driver. After repeated calling and on the basis of driver's readings on reaching my destination i was charged rs 4101 which is highly excessive. Ola should look into the matter and take the necessary steps to correct the bill and refund the excess amount.
Anil mathur
[protected]...

I did a ola money recharge from my account on 4th june of ₹400 through net banking which got deducted from my bank account but no amount was loaded to ola money.
Transaction reference no. : [protected]igad
Qrvod5
Transferred to : to transfer-inb ani
Technologies private

I have waited for so long as i read online about such cases having refund within few days itself.
But i haven't received...

I wish to mention that many misters have created an account and swindled money from many customers.
My father-in-laws debit card details were (Card number ending 0065 uniion bank) and unfortunately the funds were taken from this account from friday 22.06.2018 evening onwards.

The last attempt was done today mornng (Inspite of blocking the card) 7.04 am 24.06.2018.

I here by request you arrange to block...

Withdrawal tab was disabled from my ola money app they told to do the kyc verification i submitted my documents on 17th June, 2018 today is 19th June, 2018 but my kyc documents are still in process i didnt get anykind of information from ola support so kindly enable my withdrawal tab asap in my ola money app as i need to withdraw my cash stuck in the ola money account
My request no is 984763
Please enable my ola money withdrawal...

I am rashi jha from banglore. I am daily user of ola cab i tried to add rs230 in my ola money today, money has been deducted from my account but the money has not been added to my ola money.. I tried to talk to customer care also but they are not responding... Please resolve this problem as soon as possible and add give my money back to my account...

Dear ola team. I tried adding rs599 to my ola money account on 30th may 2018. The money was instantly deducted from my bank account but was not added to my ola money wallet. I have also tried calling the help desk numbers but nobody is responding to calls. It has been more than 3 days and i have not got the money back into my account. Please do something about it and return my money within a day or two......

Dear company. I tried adding rs599 to my ola money account on 30th may 2018. The money was instantly deducted from my bank account but was not added to my ola money wallet. I have also tried calling the help desk numbers but nobody is responding to calls. It has been more than 3 days and i have not got the money back into my account. Please do something about it and return my money within a day or two....

Sir
I had a call from
+[protected]
+[protected]
And he asked me for my atm number and asked me the otp after that my money started deducting
I had issued complaint against him in cyber crime and they had contact u for my refund but can you help us to give the detail of that person
In bank statement they are showing that the transaction is being done by ola can u share any kind of information...

Dear sir/ mam

I had send rs.315 ola money to a wrong mobile number today afternoon. The mobile no i send to was not even registered to ola money and i was not able to cancel the transaction before rechecking.in my ola money account the transaction status is shown as pending as the entered number is not registered. I tried to find an option where we can cancel the transaction but could not find an option as such. Kindly resolve...

(New token Id 946344)
My name is Sunil. My mobile No. is [protected].

In this reagrd, it is submitted that, I had done twice transactions for Rs. 999/- (Total Rs. 1988/-)on[protected] to OLA money through my SBI credit card. The first transaction (Id No. dowl-s69t-xys0) was failed as per their version. But the amount was deducted from my Card. On the necessity at that time, I has done another transaction for Rs.999/-...

On 20th May I uninstalled ola app as i was changing myvphone. I had rs 202 (ola money) in my account. When I reinstalled the app. The ola money amounting rs. 202 was deducted wrongfully although i signed in with the same email id and password. Kindly refund rs.200 as this was wrongfully deducted. Hope thisvwould be resolved amd refunded to my ola acount immidiately without delay. Thank you
Soumya Mitra
[protected]...

My father is a victim to fraudulent of one transaction of of rs. 24939/- once on 27 - may - 2018 from my father's account using debit card 4592xxxxxxxx5819. The person asked to provide the otp otherwise amount in account will be forfeited. The transaction details are in attached image

Please block the ola money account used to make a fraud and refund the amount to my father's account from where amount was debited......

Hi, on monday, 22 may 2018, i have added rs.599 from my bank account to ola money using netbanking.
Even though the transaction has been completed from the bank's end, the money is not credited in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the ola customer care even after trying to contact them.

Kindly look into the matter asap. Let me know if you know...

On 2nd May i had called for Ola cabs from HSR Lay out, the driver was still on another duty, he told it would take 15 minutes for him to complete and attend me. He told to try other options
Since I had to move urgently i tried for another cab.

For this reason for no fault of me Rs 50/- is debited from my Ola money account for cancellation.

Please let know how can driver register for another call prior...

Hi, on Monday, 07 May 2018, I have added Rs.599 from my bank account to ola money using netbanking.
Even though the transaction has been completed from the bank's end, the money is not credited in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the Ola customer care even after trying to contact them.
Kindly look into the matter AEAP. Let us know if you know any...