Claimed

Ola Money Complaints & Reviews

3.1
Last updated Jan 31, 2024
Complaints 1388
Resolved
791
Unresolved
597
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Money

Having problems with Ola Money?

File a complaint and get it resolved by Ola Money customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Money
Customer Service Contacts

Ola Money Phone Numbers

Phone
+91 80 6735 0900
1137
451
+91 22 3094 7900
745
336

Ola Money Website

Ola Money Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road
Koramangala
India
560034

Ola Money reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pravada
from Bardoli, Gujarat
Report
Copy

cancellation fee

Address:Pune, Maharashtra
Website:Ola

I have paid the ola cancellation fee twice and i got the msg frm my bank but ola is saying that you have to pay the cancellation fee... D amount of 150 was debited from my account twice
Ola isnt showing anything like cancellation fee or what... Its only showing pay ur cancellation fees... Though i've paid it twice...
Can u plz look in this issue as soon as u can???...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyansh Maru
from Suriapet, Telangana
Report
Copy

ola money not transferred

Rs. 500 got debited from my bank account but was not transferred to ola money on 17 feb 2017. I got a message from the bank saying the money has been debited but i can't find any mention of it whatsoever on ola money.

I did another transaction of rs. 500 immediately after, which was successful and reflected in ola money. Can you please resolve this as soon as possible?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohammed Waseem Basha
from Bengaluru, Karnataka
Report
Copy

ola money not transferring to bank account

I have added 1999 to ola money from my credit card on 17 feb 2018 and tried to transfer the amount but message reflecting that transaction is blocked and try lower amount after three days. And iam in very urgent need plz try resolve it on urgent basis. Please do it on urgent basis as i want to return the amount to my friend. So please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B.LOKESH REDDY
from Chennai, Tamil Nadu
Report
Copy

bank fund transfer issue

Address:Chennai, Tamil Nadu, 600127

On[protected], i have transferred amount of rs.800 to the sbi account number: [protected] but still amount is not reflected into my sbi account. Can you solve this issue as soon as possible.

Ola money transaction id: dows-yzt7-46s3.

Thanking you in advance.

Regards:
Lokesh reddy b
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niyu007
from Kotamangalam, Kerala
Report
Copy

ksrtc payment

I made a payment using ola money to book a ticket in ksrtc. Money was deducted from my ola money account but i didn't receive the ticket, and when i contacted ksrtc they said they have not received the payment. Kindly do the needful. I have attached a photo of the details regarding the payment and the mobile number linked with the account is [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
labh sharma
from Makrana, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank but not reflected in ola money not yet resolved

I tried to add rs.250 in ola money after kyc compliance the amount was deducted from my bank but still not received in ola money. That kind of problem is faced from such a wallet is miserable.

It is the incident of 25/01/2018. Kindly add the money or return my money as soon as possible. So much of inconvenience is faced due to this.

Mobile no. [protected]
E mail - [protected]@gmail.com
To resove the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Kar
from Delhi, Delhi
Report
Copy

money deducted from ola money wallet but order didn't place

Address:New Delhi, Delhi, 110046

I was using ola money to pay for my products i was purchasing from (Furtados online) half an hour back.

Though the money was deducted from my wallet showing a successful transaction but no order was placed. Items are still left in the cart.
Screenshot attached.
I want my money back to my wallet.
Please intiate a refund as soon as possible.

Total money was : rs. 1350
Transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akriti Jeena
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted from account but money did not reflect in ola money

Address:Bangalore, Karnataka, 560066
Website:OLA Money

Hi, my name is akriti jeena ([protected]). I tried recharging ola money by an amount of rs.999 thrice on 11th feb 2018. The money got deducted from the account three times. The transaction failed first 2 times and then it was successful in 3rd transaction.
Usually the money in such cases are refunded my next day itself but now it has been 2 days and i have not received the refund (Rs. 999 * 2 = rs. 1998).
I am unable to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gouripatro
from Bhubaneshwar, Odisha
Report
Copy

refund of ola money 84467329 ref: 6977998

Address:Bangalore, Karnataka, 760001

Dear sir,
On 07.01.2018 I have recharged in OLA account with an amount of Rs.599.00 vide reference no. [protected]IGACRHNKC2 and payment was made for Rs.390.00 from Indira Gandhi Airport to State Bank Academy-Gurukul, Gurgoan. The unspent balance Rs.209.00 not refunded to me and card was blocked. I have written mail to OLA support vide request ticket no. 82335204 and reply mail our team is looking it right now.
2. And on 17.01.2018...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umme khan
from Hyderabad, Telangana
Report
Copy

fraud money debited from my account

Address:Lucknow, Uttar Pradesh, 260

Hi team,
I am writing you in regard of amount debited from my sbi account by some hacker to his ola account. I call one of your customer
executive they ask me to write an email with all the details.
Details of the transaction:
Bank:SBI
Debit card number:51962000***4037
Date of transaction :11 feb at 12.10 pm
Transaction details: two transactions were made
(Rs9998.0 on POS OLACABS62398...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Irs Memon
from Visnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is deducted without fulfilling the purchase ticket from irctc

My contact number is [[protected]] and name is Irshad Memon

I did a transaction on IRCTC today and I used OLA money to make the payment the transaction failed and ticket was not booked however the amount was debited from my OLA money account..

Please refund the amount as the purchase was not successful... If required I can submit IRCTC transaction failed message details......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ritesh30
from Belsand, Bihar
Report
Copy

amount debited from ola money account but transaction failed

Address:Mumbai City, Maharashtra, 401107
Website:WWW.IRCTC.CO.IN

My contact number is [protected] and name is ritesh kumar

I did a transaction on irctc today and i used ola money to make the payment the transaction failed and ticket was not booked however the amount was debited from my ola money account..

Please refund the amount as the purchase was not successful... If required i can submit irctc transaction failed message details......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsha A Kurup
from Kadayanallur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not getting withdrawn from ola money

Hi,

I transferred an amount of rs.5000 to ola money but while trying to withdraw it, showing an error message which is hindering the payment.
Please find a solution to this as i'm in an emergency.

It was transferred yesterday (10/02/18) and it's showing an error stating 3 days of postponement of transfer.
Let me know a customer care number on which i contact.

Kindly revert....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
labh sharma
from Makrana, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank but not reflected in ola money

Address:Jaipur, Rajasthan, 302012

I tried to add rs.250 in ola money after kyc compliance the amount was deducted from my bank but still not received in ola money. That kind of problem is faced from such a wallet is miserable.

It is the incident of 25/01/2018. Kindly add the money or return my money as soon as possible. So much of inconvenience is faced due to this.

Mobile no. [protected]
E mail - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Alki Gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but no information on ola money and no order placed.

Website:Rowme.com

Hi, I am alankrita ([protected]@gmail.com) I paid the money for rowme online shopping by using payu with Ola money and my amount has been deducted 2 times but there is no transaction history on Ola money also and no order has been placed so, if order has placed please return the one time money otherwise please return the full money. I am adding the picture also in which the amount of 1376 rs has deducted 2 time. Please return the money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tllu
from Bengaluru Pete, Karnataka
Report
Copy

refunding of amount

Address:560040

Hi

Yesterday i trf from my sbi bank through online of rs. 150 to ola money wallet, amount has been debited my bank but instantly its not added my ola money wallet so kindly refund the money or added to my wallet
For your ref transation no ani technologies p ltd no.97050461.

And i tired to call ur customer no one is not picking up the phone so kindly do the needful and oblige

Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alokneha
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money deducted from bank account online

Address:560068

Money got deducted from bank account but ola money hasn't got added to the wallet. Transaction was unsuccessful. A amount of 599 rupees got deducted. Kindly let me know when can i get back my money. Please help!!!

Incident happen: 5 feb 2018 morning around 4am.
Mail id : [protected]@gmail.com

Please drop a mail so that i can share more details of my mobile number and all for further processing....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ashwini Utpat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but not confirmed merchant

Website:giftease.com

I have ordered a gift from giftease.com today.Payment done by ola money. Through paybiz payment gateway.2times 199 rupees deducted seperatly from my accouny but confirmation not recievd by merchant.There are 2 transactions and 2 diff transaction ids.1.DOVB-VH9U-6D01
2.DOVB-VO9U-WC4K Pls solve this issue.photos added to the complaint.pls let me knw if my order is placed on that site or not.If not then pls refundmy money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VAIBHAVtiwari89
from Chennai, Tamil Nadu
Report
Copy

withdrawal not received

Address:Mumbai City, Maharashtra, 400101

Via ola money, i had placed withdrawal request of rs. 299.49
But its showing transaction successful but still not received money in my account.

This is my first experience of withdrawal but its one of the worest experience.
Requesting you please increase customer touch point, if this kindly of incident happened with any other person then how to contact to ola.

Very very poor service.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramya sriram
from Anand, Gujarat
Report
Copy

money got deducted from account but not reflecting in ola money

Address:Mumbai City, Maharashtra, 400080

Money got deducted from bank account but ola money hasn't got added to the wallet. Transaction was unsuccessful. A amount of 599 rupees got deducted. Kindly let me know when can i get back my money. Please help!!!

Incident happen: 30 jan 2018 morning around 12pm.
Mail id : [protected]@gmail.com

Please drop a mail so that i can share more details of my mobile number and all for further processing.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy