Ola Money Complaints & Reviews

I am running a shop and i want to do kyc for my ola money app.my original uploaded to ola money app.when i try to send money to ola user i was asked to complete the KYC process.i gave a request in the app to complete my kyc.one lady called me and she asked me to come to one spot near my home at 2 p.m to complete kyc process.i waited from 1.45 p.m to 2.30 p.m but she didnt come.whenever i called her she said she will come in 10 minutes like...

On 6th may 2019 at around 9.05 am an ola mini cab was booked from a354, outer ring road, meera bagh, new delhi, 110083 to the destination of indira gandhi airport terminal 2. Message was received booking confirmed with driver details, rate quoted rs 507 and otp. At 9.25am driver called in his mobile no[protected] to find the location. Again he called at 9.26 am in mob no[protected] telling he has reached but it turned out to be keshavpur,...

22nd april 19, i have taken a ride from chitlapakkam high road, selaiyur to marutham prestige, w. Tambaram. The amount picked automatically from ola post paid amount of rs.148/-, but the driver demanded cash not accepting ola post paid. Hence i have paid cash rs.148/- to the driver, and in the ola system post paid money also deducted, pl. Refund the post paid amount of rs. 148/- to my ola account.

Micro crn [protected] by around...

Got a mail saying that you have made payment of rs 1000 from ola postpaid for rural clap merchant thru razor zap
I have never made this payment even i don’t know anything about rural clap then why will i send money to them
N also dint receive any otp for doing the transaction has asked by ola customer care people
I have contacted them several times but no reply
I have not done n i really won’t clear this...

I have booked ola have paid cash after destination but due to faulty mobile of driver it showed zero money so i paid cash to the driver. He cheated about it and did nt frwd it to ola. Ever since i am constantly getting threatning call from ola to pay the dues or will take legal action. They seems to forget that no driver in the world could leave you without pay. And...

I received the message of detecting amount 3848 from my ola wallet to some a1 tours and travels. I did not make this transaction. First of all i am not having access to ola wallet and i can not transfer the money to other person. Still i wounder how come the amount got taken from ola postpaid wallet. Please help me to resolve this. I try to call ola customer care. The call was not going.. Also i sent a mail with the screenshot of the transaction...

Dear,

It's unclear the reason why transaction id egjh-xxxx-yfti is on hold by "the clever" ola money, since april, 4th with all sorts of bad service from lies, mishaps, and mistakes around a simple request of payment reversal, considering the merchant has been refunded since april, 02nd.

Obviously, there are only 2 reasons for that. Either ola wants to keep the money of the customer as long as they can for financing...

Dear team,
This is regrading the issue when i tried adding money (Rs.1000) to the ola money account [protected], the money has got deducted from bank, however the same has not been added to the ola money account, i ended up paying my cab in cash. Please kindly refund back my money it has already been 8 days now and i have not received my money back into account as of yet.
Please let me know the status.

Regards,...

I have paid in cash my two ride to the driver but i have received a mail about due payment and late payment charges. When i make a call on customer care number thy told me that post paid service activated on my app about which i am not aware. No they are making pressure about the payment which was i have paid already in cash to the driver. Now i am facing a problem when i want to book a cab it's showing clear due payment....

Hi, i am samir. I am a daily user of ola services. Since almost 1 month i am trying to add money to my ola wallet as well as do kyc. But having trouble doing both adding money as well as doing kyc for ola money.
Whenever i login to my ola app, & select ola money, to add money, my mobile screen goes completely blank. Initially every time, it was prompting me to install google chrome app. I already have google chrome app installed in...

I am booking my bus tickets from red bus & pay from ola money. But bus ticket are not booke and from my bank account money are deducted.
This massage are come to me. for e-Comm Txn for amount INR|297.55 with Debit card at WWW OLACAB.
I can ask to bank also he said complain to ola money. He can refund money to bank account.
Please refund my money in bank account or ola many account....

I'm pankaj bhamare from mumbai, contact: [protected] (Pankaj. [protected]@gmail.com)

Today my ola money wallet was having balance of 1000/- rupees.

When i was doing booking today, ola app send me the re-registration page. After otp putting, i have re-registered my account.

But now ola money balance ia showing zero amount.

Previously it was 1000/- rupees.

Now in app,...

Not able to add ola money due to non completion of kyc.
To complete kyc, there are 3 steps out of which the 3rd or the last option is uploading of selfie from gallery or clicking picture from camera. The option from selecting selfie from gallery is disable and also taking picture from there option is disabled due to which not able to add or load ola money.
It seems that ola is not bother to check this issue.
I want to...

I tried to add rs 599 in ola money wallet through kotak bank account but transaction failed and account debited. Transaction reference number is kpg[protected], date 1 april 2019. Then i did the same with hdfc account which was successful. Verified with kotak bank about the success of the transaction. But ola money has denied receipt even after many followups and proof submission. Kindly address the issue....

Please note it's been month's i have uploaded document's for ola wallet & applied for kyc physical approval, it's showing our agent will visit you at given address within 1-2 but after a month no one has came for verification & alternatively, you can also get document's verified in cab in next ride for this i have booked cab many time as well, still driver didn't do any document verification. Very bad service facing from ola money they don't...

My father became a victim of debit card fraud. A fraud person
Pretended to be a bank person made following fraudulent
Transaction with my fathers debit card details.

1. Inr rs9, 000.00 from allahabad saving bank account
Yesterdayday (04/04/2019), towards a fraud purchase on by debit card
Pos/e – comm www. Olacabs.com
And the allahabad card used is *6140.

Total fraud deduction...

Today from my account no [protected] and from card no [protected] through otp some fraudulant person has consecutively debited rs 99, b rs 999, rs 3000, and rs 5000 from my account.

Unauthorised person called from mobile no :[protected]

My registered mobile no :[protected]

I crearly declare that the transaction was not done by me. The fraudulent person from the mobile no [protected] has done...

Most times when i reload olamoney wallet i do with rs.599 and on 21-mar-2019 also i tried same. Selected the option "repeat" previous transaction (Of rs.599).

However money (Rs.599) was deducted from my icici bank account 2 times in consecutive transactions (Maybe first failed or bank gateway did not respond or some other technical issue) but i can clearly see money (Rs.599) deducted with 2 different bill numbers, transaction...

Hi,

I had ola dues of 500 (post paid) rupees. I recently got a call from[protected]. They sent me a link for payment. I paid the amount but my account still shows due pending.

I don't use ola very frequently much but O cleared amount as I didn't want to have any over dues.

Please refer image attached.

I didn't receive any message from ola after the payment. Least I want is Ola...

Hi, i made a transaction o[censored]tilising my payback points on amazon pay using ola money. The amount was debited from ola money and transaction was successful with reference no. Egis-pdwd-7lri. Amount was rs. 740.25/- and date of transaction was 11th march 2019. I confirmed with amazon team, that the funds have not been received by them.

After repeated followups with ola, they reverted on 22nd march 2019 that through payment aggregator...