Ola Money Complaints & Reviews

Hi. I'm highly disappointed with ola service. They have activated post paid account to my account without my intervention. Now they are charging 1rs per day for late due. I am emailing to them from last two months to cancel post paid account.. But they don't care and we don't have option to contact their customer service executive. We are getting automated recorded call that saying to pay the post paid due amount. They are cheating innocent...

Hi, i'm namratha writing compalint regarding bad service from ola... It's been one week i have uploaded money for ola wallet.. Not applied for kyc physical documention approval, it's showing that we can do it in cab verfication, for that reason i have booked cab as well, still driver didn't do any document verification and also i have requested for exceutive to visit the place they also didn't turn up.. Its been one week still not yet received...

I was booked cab on 6th feb 2019, at 1.30 am, i received message of low wallet money and show estimated amount rs. 509. While travelling my mobile battery down so i didn't get proper information. Your partner driver (Mazi ansari na, micro gold, wagnerr) asked me rs. 509 and i paid to him at 3.30 am.in morning i noticed that my wallet money also deducted rs. 409. So i had compliant approx 1.30 pm. And ticket no.[protected]. I received confirmation...

Hello,

Most of my ola booking, drivers are not accepting olamoney. They ask only for cash as mode of payment. Last two times, i paid cash to driver.in ola application, it automatically goes as ola money. Now after several update to [protected]@zipcash.in email, no response. Now they levied late payment charges as well.

Please deactivate the olamoney service and do the reversal of due payments for [protected].
br...

From some time I wasn't able to see my ola money postpaid account associated with my number when I called ola money postpaid team they said that I have requested for a deactivation of same but i havent requested for it. They say that they have email which were sent by my email after that they have deactivated it. when i reauested for those email they are non responsive on this matter. There is something fishy going on with ola money
Just...

I took a ride from delhi airport to greater noida on 20th jan and the bill was 865, which i gave to the driver (Mahender manchanda) in cash entirely. However ola postpaid which i never selected for payment shows me that i have paid only 360 in cash and 500 is due, rs5 was deducted from ola money wallet. I also lodged customer care complaints to ola twice, but they always said they can’t do anything. Ola is constantly harassing me to pay...

I had various bad experience in chennai where auto/taxi drivers cancelling my booking just because it's through olamoney. When i enquired they informed that ola not promptly settling down amount to them: it's pending for weeks, months & deprived of liquidity/ day to day routine expenses. Following cancelled:
10.02.2019 crn [protected]
28.02.2019 crn [protected]
Autodriver crn [protected] responded on 28.2.2019 but on reaching...

Dear sir/madam,
On 27/02/2019 we booked a ola auto crn no is [protected] from 276/1b 3rd b cross raghavendra colony hulimavu to jnansweekar deeksha college kanakpura timings is 7.44 to 8.11. With auto driver is govindaiah v. R. He didnt accept our ola money and he took rs.180 cash also ola money deducted also.
Kindly this amount reimburse to my ola account.
Driver didnt pick the call now. So we compliant here.
Kindly...

I was paying for my grocery which I had bought from big basket through Ola money wallet. I had recharged the wallet with the bill amount of INR 300, for which the date and time is 26-02-19, 3:03 pm and the transaction id is EGAFFAF359V6. This amount was supposed to paid to big basket which I tried doing as well. The amount was deducted from the wallet for which the date and time is 26-02-19, 3:03 pm and the transaction id is EGAF-FALG-SXMG...

I tried to recharge ola money ₹599 on 24th feb 2019 at 11.30pm, amount got debited from my account but not received in ola money. Transaction got failed.
Could you please check and refund it to my bank account.
Could you please tell me when i can get money back.
This is first time i am recharging ola money and first transaction is failed which gives highly disappointed....

I used ola money wallet for booking irctc ticket. After the payment i am seeing the message on screen as - "payment successful and redirecting to site (Irctc)".

But from here, no progress. Nothing happened. Money deducted from ola wallet but the tickets are not booked in irctc website.

Irctc transaction id : [protected]

Ola wallet transation id : ega1-d6zq-eelu...

Dear sir,

I have requested a ola taxi from your lucknow airport office for my residence at kanpur on 09/08/2018.

The person at the airport opened my account and booked the taxi for this journey from this newly opened account, attached to my mobile number [protected]..

I wanted to pay for the ride through ola money, therefore, my husband mahendra kumar dheer transferred rs. 1, 100 from his ola money...

I booked train tickets using ola money wallet, due to some reason i have to cancel them back. Irctc refunded the amount back to ola money but i am not able to withdrw them.

I was trying to transfer my ola money to bank its showing kyc disabled.
I logged into ola blog site to complete kyc process and done. Still its showing kyc disabled and not available....

I have done the transaction of my ola postpaid on feb 8, 2019 but still it shows payment due. And daily i am receiving an increased amount of due as a text message on my number. I have shared the same on email with ola support. Still no response. They keep on changing my ticket id without any positive response, because of which i am not able to book my rides at present.

Pathetic service at present is what i am facing....

I booked ola for my parents from kogilu to rt nagar bangalore, estimated cash to be paid is rs.451and i selected ola money as my payment mode. After completing the ride ola driver (Santosh) contact number -[protected] has got rs. 620 from my parents, though i paid for the ride through ola money. Also amount rs.451 got debited from my ola money. I'm trying to call the driver right from yesterday, driver is not responding to my calls, please...

I have share pass of 8 km, & senior citizen age 75 years, fascing problems with olas share cab, great pitty is inspite of booking confirmed by cab in morning neither they have courtsey to rely nor they are turning to pick up destination, from last two days i am suffering lot, cab drivers shamelessly cancel my booked cab, helplessly i have to tavel with auto, or by best buses, what is use of great services ola people offer to mumbai citizens...

I had made a payment of rs 448 for recharge of my jio number on 2nd of feb 2019 at 11.35am with transaction id: eg82-7yxj-hp30 through ola wallet (Ola app). The payment has been deducted from my ola money but the recharge was not successful. I had placed a complaint through email at ola money customer care for which they gave me ticket no. 1431049 and said customer care will revert back within 2 working days. But its almost one week and...

Hi ola money,

I am writing to you on behalf of my maid, who found that she lost around rs. 10500 rs in fraudulent bank transfers that involves transferring the money to ola money account.

Please find the screenshots of sms's attached.
Can you please look into the same to find out the culprit?

[protected]@gmail.com...

Dear olacabs cyber team,

Yesterday my mom received a call from an unknown person representing himself as sbi branch manager (Number which he called +91 [protected]) calling from head office sbi and asked about the debit card details so that he can renew the card otherwise it gets blocked. My mother is unaware of the facts given the details of debit card and fraudulent has transferred rs 9999 from the account. And the money...

Hi,

I paid bill for my vodafone account via ola money on 4-jan 10:55 pm but vodafone says they have not received the money. I am unable to find a way to contact ola. I am struggling as vodafone has stopped outgoing on my phone. Please help as i have registered complaint with vodafone but to no avail. I need a way to contact ola money. If someone has done it then please help me....