Ola Money Complaints & Reviews

Sir/ madam
I have tried to book a rail ticket on irctc site through payment mode as ola money on 07/05/2018. My ola money account mobile no. Is [protected], debited by rs. 111.69/- but ticket not booked through irctc. Transaction no. Dppg-b5up-ugnr dated 07/05/2018. Refund still awaited from ola money to my account.
So you are requested to see the matter.

With regards,
Chandan kolambe...

Hi i have been trying to add money in my ola account but every time i try it shows unsuccessful please help me out how can i add money to it. It has so inconvenient for me to carry cash all the time. I hope you will resolve my case as soon as possible because of this reason i am taking other options to travel. Moreover, i think ola should accept other payment wallets for the convenience of the customers....

I’ve money in my ola wallet but still i’m unable to send it others.

Whenever i click on send money icon, it redirects to a page saying basic kyc details submitted and that i can enjoy benefits from all the specified restaurants and benefits upto 10, 000/-

What to do in such case? I’ve tried re-installing the application but doesn’t work.

Thank you....

I am facing a problem in transferring a certain sum of money from my ola account having the mobile no - [protected] to my another ola account with mobile no - [protected].

I shall be highly obliged if you take some prompt action regarding the said problem so that i can transfer the amount of money. A fast action is anticipated which if taken will be highly appreciated....

Hi, on Saturday, 28 Apr 2018, I had added Rs.500 from my bank account to ola money using netbanking.
Even though the transaction had been completed from the bank's end, the money is not credited in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the Ola customer care even after trying to contact them.
Kindly look into the matter AEAP. Let us know if you know any...

Hi, on Friday the 27th, I have tried adding Rs.500 from my bank account to ola money. Even though the transaction has been completed from the bank's end, the money is not reflecting in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the Ola customer care even after trying to contact them. Please do the needful....

I transfered 2000 to a bank account, money got deduction from my ola money wallet but dint reflect in bank account, its been more than 2 days neither the money has came back to wallet nor the money has been transfer in the bank account
Solve the problem as soon as possible
I am facing a great deal of inconvenience
Refund the money as soon as possible...

I ordered a cab ant this driver was pretty rude and he tried to act smart, he asked me to put my location (To t3 igi airport delhi) while i was busy doing that he just canceled the ride and acted as if it was done by mistake.. There after he switched off his phone and started taking other rides, asking us to get off the car after travelling 1 km only for which i was charged inr 111 and the amount got deducted from my ola money account......

I gaurav behere user of your olamoney wallet app made an online payment of rs 1100 favouring indore muncipal corp on 20/04/2018 but i am unable to understand whether payment is successful at merchants end or not because muncipal corp has not generated receipt for payment.
Transaction id-dpgv ucs9 j7cm
Therefore i humbly request you to please
Consider this issue and resolve it as early as possible....

There is no option for withdrawal to bank on my ola money app whereas i know the service exists as i have researched it on the web and have seen screenshots of it.
Pls. Clarify why it is such. As per my knowledge my app is updated to the latest version so all features should be available.
Pls help in this regard as soon as possible.

Thanks

Arjun kalia...

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i able to transferred money from bank account to ola money wallet but after that i cannot make any transaction i can't able to any transaction through this app please solve problems
Could you please check and get in touch with me in my registered number or my em...

I transferred 1999 rs. From my bank account to ola money but now I can not getting back 1999 rs. From ola money to my bank account.
All the possibilities i tried but there are same kyc n all ### are there.
Such lack of hinesty & full negligiency towards customers from Ola is breach the trust among customers.
Do the needful as asap otherwise the negative impact spreads every where.
Ola blocked customer money this...

I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw or send via mobile number to a store merchant. The same is happening to the other party i am trying to send. It's causing a lot of frustration even after...

I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw or send via mobile number to a store merchant. The same is happening to the other party i am trying to send. It's causing a lot of frustration even after...

Please note that i was overcharged on my ride. I was suppose to pay rs.106 but was charged rs. 151. When i checked the reason, it shows me that either if the pick up / destination was changed or the route was changed, the fare is subject to change. How can i be overcharged if there was no change made in the pick up or destination address as well as if the driver took another route. I did not ask him too. Kindly refund the remaining amount.br...

Initiated ola money transfer from my account to my mother's account.
Although money rs.1500 got deducted its been 10 days but still money is not received by my mother.

In my mother's account we even did basic kyc update but still do not see the money being received. There is no customer care number to help resolve issue and no response over email. Beware from using ola money and is better to pay in cash instead. Paytm...

Because of poor network my transaction got failed for two times on adding 599 and 599 on 6th of april.

But, both the times my account got debited and never got credited either to my ola money or my bank account.

Kindly resolve this at the earliest i am here by attaching the required file and reference numbers of the transaction that failed.

Reference number
1. 599 :[protected]
2....

Dear ola team,
My name is vijayakumar and i recharge rs 399 the number airtel no.[protected] by ola money acount by
Transaction id :dp7q-memx-vgf1,
Date:27.03.2018,
Amount :rs 399
Above transaction not happened but amount was deducted in my ola account. Still recharge not happened
So pls do the needful @ immediate effect and refund the money

Regards,
R. Vijay...

Thank you for using your sbi debit card xxxxxxxx for a purchase worth rs599.0 on pos 80412408 at olacabspayu txn# xxxxxxxxxxxxx.
But recharge didnt added to my ola money... Please look after for this problm as already 599 is deducted from my debit card.. This was happen on 26/3/[protected]@ 10:30pm i recharge with 599... Sms received that 599is deducted but when i checked to ola money only 0 balaced has been shown i thought it may be due to...

I paid money through ola money and concelled order for non availability of stock and merchant refunded money and given reference number but not credited in ola money account.

reference no. 5052395

Many times i mailed to them asking about credit of money no response from instead of response I'm getting feedback mails.

No of days are running but money stuck at in between myvishal online shopping...