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Ola Money Complaints & Reviews

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Last updated Jan 31, 2024
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Ola Money reviews & complaints page 44

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C
Chandan Kolambe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but ticket at irctc is not booked

Sir/ madam
I have tried to book a rail ticket on irctc site through payment mode as ola money on 07/05/2018. My ola money account mobile no. Is [protected], debited by rs. 111.69/- but ticket not booked through irctc. Transaction​ no. Dppg-b5up-ugnr dated 07/05/2018. Refund still awaited from ola money to my account.
So you are requested to see the matter.

With regards,
Chandan kolambe...
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G
GAUTAM SARKAR
from Delhi, Delhi
Apr 24, 2023
This thread was updated on Apr 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to add money

Hi i have been trying to add money in my ola account but every time i try it shows unsuccessful please help me out how can i add money to it. It has so inconvenient for me to carry cash all the time. I hope you will resolve my case as soon as possible because of this reason i am taking other options to travel. Moreover, i think ola should accept other payment wallets for the convenience of the customers....
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O
omkarsoparkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to send money

I’ve money in my ola wallet but still i’m unable to send it others.

Whenever i click on send money icon, it redirects to a page saying basic kyc details submitted and that i can enjoy benefits from all the specified restaurants and benefits upto 10, 000/-

What to do in such case? I’ve tried re-installing the application but doesn’t work.

Thank you....
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S
Shubhoday Das
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding the transfer of ola money from one account to another.

Address:Kolkata, West Bengal, 700008

I am facing a problem in transferring a certain sum of money from my ola account having the mobile no - [protected] to my another ola account with mobile no - [protected].

I shall be highly obliged if you take some prompt action regarding the said problem so that i can transfer the amount of money. A fast action is anticipated which if taken will be highly appreciated....
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P
prathamk2007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited in ola money account

Address:Thane, Maharashtra, 400604

Hi, on Saturday, 28 Apr 2018, I had added Rs.500 from my bank account to ola money using netbanking.
Even though the transaction had been completed from the bank's end, the money is not credited in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the Ola customer care even after trying to contact them.
Kindly look into the matter AEAP. Let us know if you know any...
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S
Sakshi Stella
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not added

Address:Hyderabad, Andhra Pradesh, 500081
Website:Ola

Hi, on Friday the 27th, I have tried adding Rs.500 from my bank account to ola money. Even though the transaction has been completed from the bank's end, the money is not reflecting in my ola money. The transaction tab is not showing any failed transaction either. There has been no response from the Ola customer care even after trying to contact them. Please do the needful....
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I transfered 2000 to a bank account, money got deduction from my ola money wallet but dint reflect in bank account, its been more than 2 days neither the money has came back to wallet nor the money has been transfer in the bank account
Solve the problem as soon as possible
I am facing a great deal of inconvenience
Refund the money as soon as possible...
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S
Somya Mongia
from Noida, Uttar Pradesh
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this complaint is regarding the driver

I ordered a cab ant this driver was pretty rude and he tried to act smart, he asked me to put my location (To t3 igi airport delhi) while i was busy doing that he just canceled the ride and acted as if it was done by mistake.. There after he switched off his phone and started taking other rides, asking us to get off the car after travelling 1 km only for which i was charged inr 111 and the amount got deducted from my ola money account......
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G
Gassy
from Tosham, Haryana
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status of transaction

Address:Indore, Madhya Pradesh, 452012

I gaurav behere user of your olamoney wallet app made an online payment of rs 1100 favouring indore muncipal corp on 20/04/2018 but i am unable to understand whether payment is successful at merchants end or not because muncipal corp has not generated receipt for payment.
Transaction id-dpgv ucs9 j7cm
Therefore i humbly request you to please
Consider this issue and resolve it as early as possible....
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A
Arjun Kalia
from Gurgaon, Haryana
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fund withdrawal

There is no option for withdrawal to bank on my ola money app whereas i know the service exists as i have researched it on the web and have seen screenshots of it.
Pls. Clarify why it is such. As per my knowledge my app is updated to the latest version so all features should be available.
Pls help in this regard as soon as possible.

Thanks

Arjun kalia...
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M
Manoj Patare
from Vada, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money unable to withdraw money through app

Address:Mumbai City, Maharashtra, 400705

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i able to transferred money from bank account to ola money wallet but after that i cannot make any transaction i can't able to any transaction through this app please solve problems
Could you please check and get in touch with me in my registered number or my em...
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A
Abhijeetsinh Rathod
from Surat, Gujarat
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not getting money back to bank account from ola money

Address:Ahmedabad, Gujarat, 380015
Website:Consumer complaints.in

I transferred 1999 rs. From my bank account to ola money but now I can not getting back 1999 rs. From ola money to my bank account.
All the possibilities i tried but there are same kyc n all ### are there.
Such lack of hinesty & full negligiency towards customers from Ola is breach the trust among customers.
Do the needful as asap otherwise the negative impact spreads every where.
Ola blocked customer money this...
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R
rahusiso
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to transfer money

Address:Ahmedabad, Gujarat, 380058
Website:OLA

I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw or send via mobile number to a store merchant. The same is happening to the other party i am trying to send. It's causing a lot of frustration even after...
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S
shrita karmokar
from Mumbai, Maharashtra
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not able to transfer ola money

I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw or send via mobile number to a store merchant. The same is happening to the other party i am trying to send. It's causing a lot of frustration even after...
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M
Mari4
from Mumbai, Maharashtra
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overcharged on my ride

Please note that i was overcharged on my ride. I was suppose to pay rs.106 but was charged rs. 151. When i checked the reason, it shows me that either if the pick up / destination was changed or the route was changed, the fare is subject to change. How can i be overcharged if there was no change made in the pick up or destination address as well as if the driver took another route. I did not ask him too. Kindly refund the remaining amount.br...
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N
nitsiey
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ola money transfer fails

Address:411019
Website:www.olamoney.com

Initiated ola money transfer from my account to my mother's account.
Although money rs.1500 got deducted its been 10 days but still money is not received by my mother.

In my mother's account we even did basic kyc update but still do not see the money being received. There is no customer care number to help resolve issue and no response over email. Beware from using ola money and is better to pay in cash instead. Paytm...
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A
ashok1599
from Bengaluru, Karnataka
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money deducted but not added to my ola money

Because of poor network my transaction got failed for two times on adding 599 and 599 on 6th of april.

But, both the times my account got debited and never got credited either to my ola money or my bank account.

Kindly resolve this at the earliest i am here by attaching the required file and reference numbers of the transaction that failed.

Reference number
1. 599 :[protected]
2....
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V
viji harsi
from Ernakulam, Kerala
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recharge not happen but amount deducted in ola money

Address:603210

Dear ola team,
My name is vijayakumar and i recharge rs 399 the number airtel no.[protected] by ola money acount by
Transaction id :dp7q-memx-vgf1,
Date:27.03.2018,
Amount :rs 399
Above transaction not happened but amount was deducted in my ola account. Still recharge not happened
So pls do the needful @ immediate effect and refund the money

Regards,
R. Vijay...
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Address:Indore, Madhya Pradesh, 452014

Thank you for using your sbi debit card xxxxxxxx for a purchase worth rs599.0 on pos 80412408 at olacabspayu txn# xxxxxxxxxxxxx.
But recharge didnt added to my ola money... Please look after for this problm as already 599 is deducted from my debit card.. This was happen on 26/3/[protected]@ 10:30pm i recharge with 599... Sms received that 599is deducted but when i checked to ola money only 0 balaced has been shown i thought it may be due to...
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N
Naveen555
from Manuguru, Telangana
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non receipt of merchant refunded money

I paid money through ola money and concelled order for non availability of stock and merchant refunded money and given reference number but not credited in ola money account.

reference no. 5052395

Many times i mailed to them asking about credit of money no response from instead of response I'm getting feedback mails.

No of days are running but money stuck at in between myvishal online shopping...
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