Ola Money Complaints & Reviews

I paid cash after my ride but it's still showing payment not done on the app

I bought Hospicash worth 499 plan in Ola Money on Oct 15th, 2021.

Then few hours after I decided to cancel the Hospicash policy and I have sent email to [protected]@olamoney.com for cancel the policy and refund my money back to my account.

The next day Oct 16th, 2021 I received mail from Chandra bhushan (Health Insurance) below the mail I recieved :

==========START OF EMAIL===========

Hello Karthick,

Greetings of the day!

We understand your concern with regards to Health Insurance and regret the inconvenience caused.

Please be assured that we have escalated your concern with the relevant team on high priority.

We would request you to provide us time until 19th October 2021 to provide you with an appropriate resolution.

We value your business with us, and please write to us for further queries at [protected]@olamoney.com.

Regards
Ola Financial Services

==========END OF EMAIL===========

Today Oct 20th, 2021. Still no response from Ola. Please take necessary action from this Ola company and get my money back to my account. Here below my details:

Name : Karthick L
Email : [protected]@gmail.com
Mobile : [protected]

I have paid the driver in cash . But in the app still showing pending payment. I request to resolve this issue.

Yesterday I'm taking ride & unable to pay online. I will pay the cash. But still it is showing due

On 1st October I have booked ola self ride but while processing the payment it's been cancelled due to network issue. 11, 843 has been deducted but still the deducted amount is not refunded. Kindly check and refund asap..

Today I used ola auto and paid by Google pay but in app it's showing payment due and I am not able to book another ride

I have received a sanction of Rs.30000 from IDFC bank of Ola money. However the same not yet credited in the ola money. My contact number is [protected] and mail id: [protected]@gmail.com

I booked an Ola Auto on 2th Oct 2021.
The cost of the ride was Rs.238. I paid the driver Rs.238 in cash.
But in the Ola App, it's still showing Payment Pending of Rs. 238.
kindly resolve the problem as soon as possible.

I have paid 365 rs cash to driver. but still app is showing payment is pending. Because of this issue i m unable to use ola app service.

On 4 th Oct 2020 I booked a ride and paid cash but in app its showing payment pending. And now i am not able to access the app until this payment get updated

I booked an Ola Auto on 5th Oct 2021. The cost of the ride was Rs.125. I paid the driver Rs.140 in cash. But in the Ola App, it's still showing Payment Pending of Rs. 125.kindly resolve the problem as soon as possible.

I have a ride on ola auto from ramchandrapuram to kailsah nagar after completion of ride i have paid 84rs by cash but on app it was showing as pending so please uodate it the same i have informed to [protected]@olacabs.com but they didnt resolve the issue
So please update it

I booked an Ola Auto on 14th Oct 2021. The cost of the ride was Rs.114, since I didn't have any change, I paid the driver Rs.120. But in the Ola App, it's still showing Payment Pending of Rs. 114.

Please look into this matter.

Booked an ola auto twice of fair Rs.84 but its shown payment pending of Rs.164.

I took Ola auto on 11 October 2021 and paid 309 rupee through google pay to driver but ola app still says that payment is pending kindly resolve asap, attaching proof of payment below

I took ola on 10 October and gave amount of 114 in cash to driver then and there but still it is showing payment pending. Please resolve this as soon as possible .

I have booked cab on 14th Oct 2021. The fare was 240 rupees. I have paid in cash but it is still showing payment is pending. Please do needful.

I booked an Ola cab on 9 Oct and done the payment of ₹680 in cash but it shows payment is pending. Please look into it as I have done the payment then and there

Hi, I booked a cab on 13th Oct with ola mini with CRN [protected]. At the end of the ride the app showed that I can't pay with Gpay, so I paid in cash. But the app still shows that the payment is pending.

I booked an Ola cab on 8 Oct and done the payment of ₹325 in cash but it shows payment is pending. Please look into it as I have done the payment then and there