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Ola Money Complaints & Reviews

www.olamoney.com
3.1
Updated: Jan 23, 2026
Complaints 1398
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792
Unresolved
606
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Ola Money reviews & complaints page 22

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M
MoumitaDutta058
from Kolkata, West Bengal
Oct 14, 2021
Resolved
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Hi, I booked a cab on 13th Oct with ola mini with CRN [protected]. At the end of the ride the app showed that I can't pay with Gpay, so I paid in cash. But the app still shows that the payment is pending.
Nov 22, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2021
Ola Money Customer Care's response Hi Moumita, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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    Jassi Kangra
    from Delhi, Delhi
    Oct 13, 2021
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    I booked an Ola cab on 8 Oct and done the payment of ₹325 in cash but it shows payment is pending. Please look into it as I have done the payment then and there
    Ola Money customer support has been notified about the posted complaint.
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    Hi Jassi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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      C
      Chanchal jha
      from Pune, Maharashtra
      Oct 13, 2021
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      Payment issue on ola

      I have booked a auto 1 week ago and I paid in cash because my phone was not working and I was having internet issue. But it still showing pop-up for due payment....
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      Pranaam Mutreja
      Oct 13, 2021
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      Hi I have already paid in cash but it is still asking me to pay again online
      Ola Money customer support has been notified about the posted complaint.
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      Hi Pranaam, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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        M
        Mohd Shoaib Ranasaria
        Oct 13, 2021
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        Resolved

        Kindly do the needful, as I have done payment of 170 in cash to driver and it's still showing pending confirm it with driver.
        Nov 22, 2021
        Complaint marked as Resolved 
        Ola Money customer support has been notified about the posted complaint.
        Verified Support
        Oct 22, 2021
        Ola Money Customer Care's response         Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
        View replies
        My last ride on Ola auto was 19th October 2021, I paid to the driver in cash rs 270. But app is showing 270rs payment is pending. I have attached the ride details.Kindly resolve this issue.
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          S
          santhiya gopi
          Oct 13, 2021
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          Recent i took a ola auto. Paid the auto driver in cash. But still showing a pop up stating i have to pay the amount. Pls look in to it.

          CRN : [protected]

          From Surapet to Perambur railway station.
          Ola Money customer support has been notified about the posted complaint.
          View replies
          Hi Santhiya, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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            A
            Anirudh W N
            Oct 13, 2021
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            I had paid ₹298 by cash to my driver, but my app asks me to clear dues and I am not able to book another ride.
            Ola Money customer support has been notified about the posted complaint.
            View replies
            Hi Anirudh, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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              S
              srilakshmi sudhakar
              Oct 13, 2021
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              Showing payment pending on ola app even after paying cash
              Ola Money customer support has been notified about the posted complaint.
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              Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                V
                Vaishnavi Magar
                Oct 12, 2021
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                I paid Rs.121 cash to the driver as he was not having google pay. But Ola app is still showing that the amount is pending. I'm not able to book any other rides because of that. Please look into this!
                Ola Money customer support has been notified about the posted complaint.
                View replies
                Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                  S
                  Swarrna Swarrna
                  Oct 12, 2021
                  Resolved
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                  Resolved

                  Took ola auto ride on Oct 02nd in chennai.We given payment by cash .But still it is showing pending in ola app for that particular ride.Due to this issue I am not be able to book the other rides.
                  Nov 29, 2021
                  Complaint marked as Resolved 
                  Ola Money customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 22, 2021
                  Ola Money Customer Care's response                   Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                    N
                    Nalini Shruthi
                    Oct 11, 2021
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                    I took ola auto on 5th October. As digital payment was not working I paid the driver fare in cash but it still showing payment pending...
                    Ola Money customer support has been notified about the posted complaint.
                    View replies
                    Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                      S
                      suba cs
                      Oct 11, 2021
                      Resolved
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                      Resolved

                      Took ola ride on sep 29 in coimbatore..We made a payment through cash ..But still the ola app is showing due pending.Due to this issues I am not able to book the other rides
                      Nov 23, 2021
                      Complaint marked as Resolved 
                      Ola Money customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2021
                      Ola Money Customer Care's response                       Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                        S
                        Saqheeb Mohammed
                        Oct 11, 2021
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                        Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala India - 560034

                        I paid the auto driver personally through Google pay as Google pay through ola was not working properly...now in app it shows message as payment is pending
                        Ola Money customer support has been notified about the posted complaint.
                        View replies
                        Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                          A
                          Aswin Cv
                          Oct 11, 2021
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                          I have paid to Rs 922 by cash to driver for the ride CRN [protected]. But after 2days when i checked ola it was showing the same amount was pending. I forced to pay the same amount to book another ride. I need refund of the same.
                          Ola Money customer support has been notified about the posted complaint.
                          View replies
                          Hi Aswin, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                            R
                            Rani Mundhra
                            from Kolkata, West Bengal
                            Oct 11, 2021
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                            I have already paid the money of my last ride to the driver but it's showing payment pending and I have to pay it again to continue the service
                            Ola Money customer support has been notified about the posted complaint.
                            View replies
                            Hi Rani, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                              S
                              ShatakshiS21
                              from Bengaluru, Karnataka
                              Oct 11, 2021
                              Resolved
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                              Resolved

                              I took ola auto on 11th October. On reaching the destination I gave cash but the driver didn't had change. He wanted to keep 8 rs change but I offered to pay though UPI. He started screaming 'I don't have time' and rudely started shouting to me and my mother. My mother went to take change from near by shop and meantime he kept shouting at me. Total amount was 122 but we gave 230 as there was no change. While shouting he asked to first UPI and was not giving our cash. After giving entire amount, he started screaming "fraud and I'll complain" when we warned him that we are going to complain about his rude behaviour and screaming.
                              Dec 4, 2021
                              Complaint marked as Resolved 
                              Ola Money customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2021
                              Ola Money Customer Care's response                               Hi Shatakshi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                                A
                                Arun Thakre
                                Oct 11, 2021
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                                Address: Ulhasangar 42104

                                I have taken ola ride on 10 Oct by auto...since digital payment did not happened so given cash of 126 Rs fare to auto deliver. But still its showing pending in my account. Pls. Resolve this issue asap.
                                Ola Money customer support has been notified about the posted complaint.
                                View replies
                                Hi Arun, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                                  D
                                  Darshitha99
                                  from Bengaluru, Karnataka
                                  Oct 11, 2021
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                                  I had paid money to ola driver but showing payment due. I took trip on 9 oct 21 from manyata tech park to Avenue road
                                  Ola Money customer support has been notified about the posted complaint.
                                  View replies
                                  Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                                    Y
                                    yogchip
                                    from Mumbai, Maharashtra
                                    Oct 11, 2021
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                                    Address: Dahisar

                                    I had paid cash payment after ride then why your app is showing for payment is pending.
                                    CRN:[protected]
                                    Ola Money customer support has been notified about the posted complaint.
                                    View replies
                                    Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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                                      N
                                      Nishad Sangit
                                      Oct 11, 2021
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                                      I have selected ola money while booking but paid in cash Rs 137 to the driver at the end of the ride on September 30 but it is showing in pending dues.
                                      Ola Money customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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