Ola Money Complaints & Reviews

Sir i am shivam s shukla with mob. No. [protected] with ola account. Sir yesterday i made a payment of 1228 rupees with ola money. I was offered 5% cashback. But till now the cashback money is not available. Please shortcut this problem. My cashback money should be return as soon as possible so that we can make further payment easily. The process will be smoothly in future...

I have written several times on the mail that no dues is pending. I have attached documents in the mails also that i paid to the driver both the times. Why still i am getting mails as reminders. Actually i did not have any idea that suddenly i am migrated to post paid, so i asked the driver how much, he shown me the amount and i paid.. I am attaching information and photos of drivers also.
Is there any one who is reading those mails???...

My rs 9100 is stuck in the ola wallet and no one has come or called even for the kyc verification and the customer care service is so poor that no one ever picks up the call and never replies to the mail. It's a huge amount of money stuck in my wallet. Kindly please solve the issue and make sure my kyc gets done asap at my address. I am really stunned at the customer care service. I want my rs 9100 back as soon as possible. Please revert...

Hi,

First of all, i had paid 1000 rs to a petrol station for my ola postpaid ride. I had paid this amount because driver (Mr. Santosh bhuneshwar) said me so as he did not have sufficient cash. He said that you will have to pay 1000 rs less in the bill. After the ride got completed, ola volunteers asked me to pay the complete amount. I explained the scenario to them, they said that you will have to pay this right now and we...

Hi,
In the month of may i had booked mini ola cab from hyderabad miyapur to airport. At the time of booking the ride there was no increased demand and the fare shown to me was 690apx after taking the ride in between the ride they increased the fare by rs 1003 and asked me to pay apx rs 1800 with taxes i had other options but i chose ola as i have been using ola from past 3 years. Generally if there is any increased demand it is shown...

Hi team,

I have already raised a compliant through email 2 to 3 times that i have never opt for postpaid account. Still you provided that facility to me and for 2 times i paid driver. For those 2 times please reduct the amount from drivers salary and for remaining rides i am ready to pay. Please co-operate it's like mental harassment now. Kindly do needful as soon as possible.

Thanks,
Dhanashri dalal...

Hi, i am bobby joseph who had a very bad experience with ola postpaid. First of all i didn't knew that ola post paid was activated in my ola account. As usual and normal i paid cash to driver after every ride. I never used ola postpaid and didn't about it at all.

The specific incidents that i am reporting here happened on 21st february and then again on 3rd march 2019.in both cases i have paid cash to the driver. The amount...

Hi i made transaction from ola money to my account amount has debited but not yet credited on my account ...plz check it as soon as possible.
Id: EH4D-238I-TU62
But in ola app it is showing successful:(
How it is possible ...
Plz take immediate action on this reslove it as soon as possible.
Kindly check and update me as soon as possible ......

I had loaded wallet balance on 31/03/2019 of rs140/ but the recharge was not successful and money got debited from bank. I had discussed with the bank they are saying that they had refunded the money to ola money on 2/04/2019.
Complain no hdfc bank:- delc[protected], but ola support declining that they had not received the money as of now.

Registered email id:- [protected]@gmail.com...

I have already cleared my dues for ola postpaid long back, but still getting calls and messages, day and night. I had also complained about it before, but again the same thing is happening. The number from which i had received call when i was about to pay, is being kept switched off and i have been trying to call that person since the time i have paid....

I raised a complaint through my ola app regarding the issue on last monday may 13, 2019. I have been following up daily with them, but till today i am awaiting resolution from their.

Issue to quote is that i had booked ola outstation ride last weekend (11 to 13 may), where i ended up paying extra rs. 1500/- cash to the driver and now the driver is denying to have received excess cash. Ola support did reply to me stating that...

I have a due of 774 rupees; recently I got a call from [protected] and they told me to pay the bill and they send me a internal link .I paid through the internal link but after dat I didn't get any confirmation from ola and in app it's still showing pending .I just want to be assured that the payment was done to right account.i have attached the document also...

I took a ride in ola in the last year cost 305 and made a late payment of 305 on november 14. Attached is the proof of payment that i made. Still, i am receiving calls, messages to clear dues which is mental torture for me. I asked them several times and share the screenshots of payment but still, they are not ready. They are saying that they refunded the amount but i don’t receive it and bank statement is a proof of the same. Moreover,...

I raised a ticket for my complaint and the ticket number is 947640.

I travelled in ola cab (Mini – white dzire) on 3rd may’2019 vide bill no. Crn [protected] and the amount charged is rs. 1647/- which is too high, normally it would be around rs.500/- to rs.600/- (My previous ride crn [protected] on 1st may’2019 is rs.429/- around the same time). I do travel ola cabs regularly but this happened never to me.
br...

I am not able to add ola money. It says kyc pending. Once i upload documents it says internet issue. It also says basic kyc processed. I have tried hundreds of times from every type of broad band and fibre connections but everytime same issue comes up.

As ola says, uidai has temporarily suspended kyc. But i am not able to use basic rs 10, 000 wallet money also. I am having 0 balance now but cannot add due to above problem.br...

Dear Sir,
I am getting emails and phone calls from ola money postpaid dues. But I requested an account statement to clear immediately.
Now they are adding overdue late fee @rs1 per day which is not right.
As a consumer, I have rights to check my account statement.
Please do the needful
Regards
Dr K Manivannan B.V.Sc.,
[protected]...

I have been sending mail from past 3weeks and also raised a complaint on them on fake ola postpaid due payment
I have been waiting for their reply but nobody is turning back with a solution
Am sending mail from 30April 2019 still now there is no reply
And there sending mails to pay the due amount which I have not done at all
Seriously very worst customer care service
They always tell to wait
This...

Booked an out station cab and added 4000 rs on ola money. When the driver came he said he doesn’t have any money and requested that i pay him with cash and he will get the money refunded.

Now i paid him 3000 when the ride finished. While the ride was finishing he said he has done the needful on his end and i will get the money back in 24-48 hours.

Now i didn’t get the money back so i contacted ola. Ola then...

Two days back i recharged my account with 999 rs. Today, my old profile seems to have deleted automatically. When i logged in there is no information about my old rides and ola money balance is zero.

After being a regular ola customer for several years, i expected better service. Looks like after ola postpaid got activated my old profile has got deleted. This is a bug in your new update and it has caused me a lot of grievances....

Hello team,

I would require your help on getting resolved my ola post paid unauthorized access by ola driver.

My ola account (91*67) is get unauthorized accessed by ola driver (Driver mobile number 87*85) on 17th april 2019 09:29 am and received message from ola saying “your accounts was logged into from a new device” also got email your email account has been changed for the account (74*81). I never had...