Ola Money Complaints & Reviews

1mg had refunded some money to my ola postpaid due to an order cancelled by them on 16.1.2020. The said amount is not yet refunded or adjusted to my ola postpaid ac even after 20 days. I had sent them many mails regarding this issue. But still the position is the same. Their app still shows the status as pending refund. They have repeatedly contacted me and told that the matter is resolved. They have closed the tickets raised by me without...

I paid Rs 1999 yesterday to ola money from Google pay. My ola money wallet was not recharged though my bank account was debited and the message also reads that payment was done to ola money.

The ola agents are saying that they have not recived any money. I have all the payment receipts.

Rs 1999.00 debited from a/c **2232 on 02-02-20 to VPA olamoney1.[protected]@axisbank(UPI Ref No[protected]. Not you? Call on [protected]...

My name is supriya. And my ola registered number is [[protected]]. I have been daily receiving a call from your end asking to clear postpaid amount. This incident happened in october 2019, when i used ola cab seevice at hyderabad. I had some amount in my ola money wallet. I used the same to pay the billa and other times i paid via cash to the respected driver. You guys activated postpaid thing to my account without intimation. And now though...

I recently paid my ola money postpaid dues of rs 1057 through net banking on 31 january 2020. The amount was deducted from my account but the transaction failed and the dues were not cleared. I tried to contact ola and they asked me to send emil with transaction proof and despite doing all these things i didn't received the refund as yet. I also contacted my bank and they said the amount is successfully send to ola from their end.
It...

Hi ola,

My name is akash. And my ola registered number is [protected]. I have been daily receiving a call from you end asking to clear postpaid amount. This incident happened some one year back. Money got deducted from my postpaid account but it was not showing at the time my last ride got end. So i paid 500rs note to driver for the bill of 340rs. As he didn't had the change. Driver told that remaining amount will get adjust...

I ues ola regulary since last 2 months. One strange inciden happend with me.

On 22 jan ola app asked me to pay rs 519 payment saying on 4th jan ride payment was failed. I knew on 4th jan there was no payment failure so i cancel to make payment. But ola app stopped me to continue current ride saying you have to make last failed payment to continue. I was having very important meeting in office on that day so i made payment even...

I have raised a complaint to the ola about the postpaid due which I didn't requested the ride and they are harrasing daily with minimum of 10 calls that I have to pay Rs 133/- and affecting my cibil score.

They shown a record that I have booked a cab to a place in Hyderabad at the time of 1.00 AM on the month of May 2019.

On the same day, I am at my office and also have the proof that I am at my work.
br...

I made a payment of inr 4246.56/- using ola money payment gateway at wellnesspayments (Medlife.com) to buy medicines. Please note that the original source of payment was sbi credit card.
Since the medicines were not in stock the order got cancelled and refund of inr 4246.56/- was credit to ola money wallet.
Ola money is suppose to process the refund of inr 4246.56/- to the original source but you have not done the same and...

I am getting daily 10 calls from Ola asking me to clear my postpaid due which was not even activated by me. I have already paid the bill via cash to the driver everytime I travelled. Also I communicated same with ola customer care, and I see no response and continous harrasment from ola. This is very dissapointing that I have to pay twice for the same ride....

Hello mam/sir,
I have paid all money properly. But they are saying me to pay due amount.. I don't know why this issues have occurred.. And recently i'm getting unwanted calls from ola calls.. It's really stressful!! I have made a mail complaint and informed customer care. Still now i'm not getting any proper response!! It's really stressful.. Nearly i'm getting more than 5 calls a day.. Please convey in english.. I don't know hindi.....

Hi,
In my IDBI account two times 10000 debited, totally rs 20000 debited, i m nit receiving any sms regarding this, today i was checked my account statement, i m shocked rs.20000 debited .kindly refund the amount to my account. Here i have attached my bank statement.
Account no:[protected]
Bank name: IDBI
RPAY-POS/payu _ola money - zipcasmumbai ININ...

Dear team,
Since couple of weeks, i am regularly getting calls from ola team and asking amount rs55.10/- which i never used at all. I always cleared whenever i used either ola cab or did any transaction via ola money.
I asked many time to justify their demand but not yet received any updates from ola team. Now they are pressuring me by other ways. I request you please help me to resolve this issue.

Thanks &...

Ola postpaid sue was payed using my up u i’d, i got request in google pay i accepted and payed. But money deducted from bank but due still shows pending.
Please find transaction details below.
Rs 1000.00 debited from a/c *2561 on 08-01-20 to vpa olamoney1. Razorpay@hdfcbank (Upi ref no[protected].

Above mentioned transaction was not successful on ola money....

On 22nd DEC as transactions Done through ola money of INR 18985 to merchant Happy easy go India Pvt Ltd for Flights tickets but which the booking has failed and payment got deducted from ola money and as after confirming from the merchant as he said that he didn't recived any money but the money has been deducted from wallet and then after emailed to ola people they did not respond to it properly it's been 10 days since this transaction done...

On 11.12 I had taken ride ...for which driver charged me cash 300 and also amount was credited to his account by ola money.

I had booked ride for my sister and on reaching her destination she was asked to pay 300 in cash. Which was paid by her. I m shocked to see email received from ola money to clear dues before 1st January to avoid late fee charged. I approached them on their support number as well as ola money customer care...

Sir
My name is m. R. Madhusudhana rao
My mobile no.[protected]
My main id : madhusudhana. [protected]@gmail.com
My request ticket id : 2279694 and 2284566

I paid an rs.401.17 to medlife on 11-12-19 through your ola money, after that i was cancelled my order. The medlife was refunded amount to ola money on[protected]. But so far u r not credited my account....

Dear team,
I hereby wish to complain against ola money and olacabs for charging me extra money and repeatedly harassing me undue demands. The details of case are mentioned in below correspondences with ola money and ola cab. Briefly recounting it, please note that i have been using ola cabs for about two and half years. Onot october 19, 2019 i booked cab for travel from new panvel to lilavati hospital bandra the details of booking...

Sir mene 2 months phle ek nya sim khreda jiska nb hai [protected] tha tb se lgatar mere us number p call or sms aate hai ke aapka ola mone postpaid amount due hai use pay kijiye
But sir mene use he ni kiya hai kabhi ola money postpaid or sir jis location p mai rhta hu vha p to sir ola ke service bhe avilable nahi hai. Sir m bhot jada presaan ho gya hu.
Mob. Nb. [protected]...

I am writing this with regard to a complaint which i have raised to the ols team and never got any resolution... I took the cab and since there was some payment issue, the driver made me transfer the money to his google pay account... (I have all the proofs) after the ride the driver had blindly denied that he has not received the payment and ola is asking me to make the payment again for the ride..

I have raised the complaint...

Dear sirs,
I hereby wish to complain against ola money and olacabs for charging me extra money and repeatedly harassing me undue demands. The details of case are mentioned in below correspondences with ola money and ola cab. Briefly recounting it, please note that i have been using ola cabs for about two and half years. On se-ember 18, 2019 i booked cab for travel from vadodara airport to bharuch. The details of booking are as follows:...