Ola Money Complaints & Reviews

Hi,

I've tried paying my ola postpaid account bill through Debit card, money got debited from account but transaction failed, balance is still the same in ola postpaid account and i did not recieve any refund on failed transaction aswell. kindly help me to resolve this.

Amout deducted : 407
Date : 10/12/2019
txn ID :[protected]
HDFC bank

please reply to m.[protected]@gmail.com...

Hi, i have taken a ride on 10th nov with my family i have paid 318/- in cash to cab driver. Cab driver doesn't acknowledge the same thing in his app as payment received. Now ola is messaging falsely telling me that it's your postpaid amt you have to pay this.
As i assure him that i even don't know the concept of ola postpaid at all. Now ola people telling me that they dont know that i have paid the amount in cash or not. But they...

My parents took a ola ride that i had booked for them to the train station and paid the driver by cash. Ola is claiming the payment is pending from my end on some ola money postpaid.

I have never asked for the postpaid service from ola, nor am i aware of it. Ola is promptly increasing the fine amont on a monthly basis and threatening me with legal case. Absolute harrasment from their end.
The whole dispute is for 465...

I was doing the payment through OLA money of around 9826.60 and added money ..money got deducted wherein transaction failed.

The amount hasn't been added to my wallet as well that i can use it somewhere else ..No response from OLA money customer care on the same ..itz already been 4 days..

Can i expect a status and action on it ?...

I was trying booking flights tickets from happyeasygo website using ola money application.
Money 13725 was deducted from my account but tickets booking was not successful.
I received messages from ola that my deducted money is being added as ola money.
It is not visible in ola money account so i can not use ola money.
I have sent many mails and tried to contact them but i have not received response from them.br...

Rs. 150.00/- from my ola money wallet has been transferred to wrong account ([protected])... The money has been debited from my ola money balance. I would like to reverse this transfer. I even tried to call this account number; however i get the message that this number is not working. And ola support system don't have any option to raise this issue, i want my money back...

I have been getting calls from ola customer service forcing me to pay an amount of rs 1997/-. J have been telling them dat i have not done any such transaction by ola postpaid but they are harassing me by making calls n saying dat i have done this transaction in october 2019. I have confirmed them dat they can check my ola account, it does not show any such transaction done.
The problem is dat they can call me but i m not able to...

OLA is really the biggest fraud and cheater of all time. It plays with emotions and money of people.

I had been a regular user of Ola from last many years. But, 3 months back, they did a invalid fraud transaction of Rs. 2500 and were forcing me to pay that amount with additional late fees. As this was a completely fraud activity, that I didnt do, I was not willing to pay. I sent several mails and lodged complaints, but it was...

Hi

I had recharged ola wallet on 04th november 2019. Money got debited from bank, but yet now it has not been credited to my wallet. Kindly refund my money back into my bank account or recharge my ola wallet. Please sir credit my money because this money is very important for me i am a student sir...

Date 04th november 2019
Narration:inb ani technologie private
Ref. No. Igahjlind0
Paymode:...

I have been receiving sms from ola postpaid about pending postpaid payment of rs 13/- due from my side. But, i don't have any pending due with ola postpaid. Paying rs 13/- is not a big deal for me but my concern is about charging due from customer from nowhere. I want to know reason of this charge. I have been receiving this sms repeatedly. This is quite disturbing for a customer to receive such message with no real reason. Also, there is...

Hi!
I took a ride on 8th oct and was charged rs 865 which was higher than the estimated fare (Rs 681). I raised a concern and received the extra fare collected. Now, when i am seeing there is a due of rs184 for the same ride which is clearly baseless. Customers won't be paying the false dues to ola. Hence, requesting to make the fares more transparent and customer friendly. Fare invoice and ride history is giving proof but still ola...

I paid rs 859 for ola money postpaid on 26th of october 2019 still showing dues of rs 859
Amount of rs 859 has already been debited from my a/c. I am here by attaching the screenshot as a proof.
I want my money back otherwise i will move to consumer forum with this proof.
I want my money back within a period of one week.
For further help feel free to contact me at number [protected] and mail me at [protected]@gmail.com.br...

I had booked treebo blu orchid hotel from aug 25th to 26th, made the payment by ola postpaid n my ola wallet, however the hotel room was sold out but the money was deducted, for which i have been constantly following up wid treebo and ola but i haven't received any resolution for this, instaed ola guys r calling me every single day asking me to pay the bill even after i raised the complaint. Kindly look in to the matter and do the needful...

I get smses from ola 10 times everyday, though i have not subscribed to there sms program. Infact i am registered under full dnd. They send me messages at 3am in night. There is absolutely no governance and control over it. I do not want any sms from ola. They are causing me extreme mental agony and harrasment.
Also, they are looting customers and bullying them to pay irrational fares. I took a ride sometime back. Distance travelled...

Hi,

My olamoney user acct: [protected]

On 14th May 2019, recharged dailyninja for the amount 1200 via olamoney wallet.

Olamoney promised 200Rs cashback for the recharge of 1200

Still, I have not received cashback. Please check.

See attachment for reference on transaction details.
See attachment for reference on transaction details.
See attachment for...

I received a call from ola team stating i have an outstanding payment of 750 rupees, on enquiring further i was told that it was for a ride taken on 29th of august 2019. I did share i have not used any ride on the said day for which i was asked to share my ride details for the app to them which i did. For this i received an email response from them stating the time period had lapsed for them to verify the details shared by me for which i...

I booked ola cab, at the time of booking they show me 500-600 price but when i reached the destination they charged me 1400. 2 days before i have travelled same distance and they charge me 700. There was no any rush, traffic, weather issue nothing. I also call them and ask about it. But they are saying no sir i can't do anything. Now they are saying that you have to pay otherwise legal action will take....

I paid for flight booking on happyeasygo site using ola money wallet for rough amount of 13, 900. The payment failed and never reached happyeasygo.

Payment was done through ola money gateway. Even received login otp and logged in before directing to bank page for final transaction otp.

Amount got deducted but never reached happyeasygo. Please note: i again tried the transaction and again it failed.
br...

Dear sir/madam,

I have ola money option. Most of your drivers (90 %) are refusing to pay thro ola money and they are insisting me to pay by cash.
On 3rd oct 2019, i have cancelled (Crn [protected]) only because he refused to come for ola money and due to urgency i paid money.
The main purpose of ola money is to avoid cash transaction and use digital transaction. Due to the above reason, may i request you to short...

Hi i had made a flight booking for bangalore to delhi on 4th oct 21:49 on happyeasygo app. I had paid 5933 using ola money wallet. The booking has been cancelled but amount has been deducted. But no such failed transaction is showing in ola money app.in happyeasygo app the booking is showing as cancelled and all other payment details are shown but in ola money no such transaction is being shown. Attaching screenshot from happyeasygo with...