Ola Money Complaints & Reviews

I've been having issues with ola money postpaid. Ph no [protected]

I paid for one of the ecoomerce site arvind life style using your payment gateway. The money was refunded to ola post paid as below on sept 10, 2019

552.48, 441.99, 680 = total of 1675 (One thousand seventy-five only)

I also tried to clear the postpaid bill of 949 through icici upi and it was deducted from my account but never got...

I took ola cab from hyderabad airport to yadigirogutta which is nearly 75kms outstation ride in midnight. And it shows me rs.1356/- which is ok.

I slept in between the ride from 12 am to 1:30 am. And when i woke up at the end of the trip, driver said it was rs.3969 which is rs.2700 more than the amount shows me while booking.

This is horrible and unfair. I contacted ola the same, still didnt get resolved my issue.br...

My complaint is regarding ola money postpaid. I am having limit of 5000 rs., when i was booking on redbus my ticket was of 1400 rs at the time of booking i had selected ola money as an payment option because i was having 144 rs in my ola wallet that money was deducted but also extra 1400 was deducted, means[protected]=1256 got deducted) and plus again 1400 was deducted extra. Sir please help me in this, i am ready to show proofs....

Dear ola support team,

Referring to the previous request #1983764, 2006061, still my problem is not resolved and without my acknowledgement, how can you close this case. There was not even a single call given to me from your side on this issue and the amount rs.71/- is not a huge amount for me or for someone else to pay but why should you cheat us. As informed you earlier i am getting repeated text message in my smartphone...

Hi,
This is kranthi. Upon paying ola money postpaid bill also i am getting calls and messages states that your ola money postpaid due is there. But i have already paid, and i have mail conversation with shrijeeth alageri from ola support team., that mail states that your ola money postpaid due was paid.
My email address with ola is gkranthi.[protected]@gmail.com
Mobile number-[protected]....

I tried to book bust ticket through redbus. I chose to pay through ola money. After a few mins got a message that transaction failed. But ola money deducted. I raised a complaint immediately. I am getting same reply since a week that we are looking into the issue and will be resolved asap. There is no customer care number also to know what is exactly going on. I am doubting actually whether there is a chatboat sending mails or an executive...

Hi, i am having a issue with online payment. Yesterday i have used ola ride in google pay but i cannot pay the money from online. My driver said without kyc details we cannot use online payment. I couldn't complete my kyc details in ola app. When i about to complete it, always says something went wrong please check later.in this case how i can pay the money from online. Kindly resolve this then only i will use ola rides....

My mother is a victim to fraudulent of one transaction of of rs. 9980/- once on 09/09/2019 from my mother's account using debit card ending with *2203. The person asked to provide the otp otherwise amount in account will be forfeited. The transaction details are as below:
"684923 is your otp for online purchase of inr 9980.00 at ola money - zipcash thru card ending 2203. Don't share this with anyone."

Please block the...

Hi Ola Team, so called Ani Technologies Pvt Ltd.

This is to keep you all updated that yesterday my wife took a ride from Thygarajagar to Marathalli and it was booked from my Ola Account

Ride took at 3:04PM and Dropped at 3:58PM Driver name was Narasimha Murthi and my CRN number was [protected] and the Total bill amount was 370 Rs.

It was heavy rains and during the time of Drop driver forced us...

Dear sir,

I am receiving calls & e-mails from ola about ola postpaid pending but i paid cash to the driver while dropping there is no pending from my side. I have requested them to show the utilization of postpaid money but getting same drafted e-mail form ola and asked me to raise the issue before 72 hrs so no use. Also, i already received a call from ola and explained to them about i paid cash to the driver there told me...

Sir,
I am receiving call from ola about ola postpaid pending but i paid cash to the driver while droping there is no pending from my side but i am receiving regular calls and msg form ola and also i already received call from ola and explained them about i paid cash to the driver there told me that there verify and clear the postpaid amount but regularly i am receiving call and msg please clarify this issue

There is...

19/8/2019

Hi,
I got a call from a number saying it's for Ola KYC, they gave me all my details and then asked for the OTP. Without realizing I gave the OTP to them on the call. I later saw that Rs. 1900 was charged on my Ola Postpaid. The call from a Karnataka number and the amount was deducted via razorpay. I an unable to lodge a complain about this on the app. None of the customer care numbers are working either. Please...

When i received demand of rs.378/- i credited to my ola money a/c payment that was due on me.
Still i am receiving msgs to credit amount. & now insted of 378 latest msg is asking for rs.409/-

Kindly transfer amount available in my ola wattate, & clear due that was rs 378/-

This money is in my ola account (Wallate) & my mobile shows cr bal. Rs.378/-

I won"t pay extra amount i. E. 409/-br...

I have downloaded ola money to pay at the magicpin but when i tried payment was not done and i was stuck with my money in ola pay. Whenever i try to use the money in some another thing it never gets through. And plus i tried to recharge my metro card from its metro card section nothing is happening. Concern is that there is no customer care no. And whenever i try to mail they just never revert back. Please provide me with a solution....

Hi, i have taken a ola ride on 16-mar-2019. I had rs.33 in the ola money and have paid rs.400 in cash to the driver. Later end of the same month i got a message saying that ola postpaid is due for rs.374 which was not even notified me before. Now its showing as rs.474. I have raised a complaint by email and call (Multiple times), but i get an automated response within 2 days saying that the complaint will be resolved. I got call from the...

I had 500/- is my ola wallet balance. I even have email/rides to prove it.

But suddenly this morning ola app on my phone told me to re-register.
I did that using the same information as before. But now all my history is gone along with my wallet balance.

Is this some kind of ola fraud?

On top of that ola customer care is not replying to my emails.
Is there a direct number to call...

On 24th july 2019 i have made payment of 1, 046/- towards ola postpaid due via upi payment. The amount got deducted from my bank account, however the same is not reflecting as credited in ola. I am getting regular emails from ola regarding pending payment and the amount 1, 046/- is not credited back to my bank account as well.

I have sent an email regarding this to ola customer care as well but m yet to get any reply from them....

I had 500/- is my ola wallet balance. I even have email/rides to prove it.

But suddenly this morning ola app on my phone told me to re-register.
I did that using the same information as before. But now all my history is gone along with my wallet balance.

Is this some kind of ola fraud?

On top of that ola customer care is not replying to my emails.
Is there a direct number to call...

Transaction reference no.[protected] from hdfc bank for ola money. Amount of 2307 deducted from account but this money did get credited in ola money.. The money has not been refunded and i have mailed twice to ola money for the same without any solution.. The transaction was done on 30/07/2019.
The amount of 2307 on 30/07/2019 was deducted but not paid to ola money... Neither was it refunded to me.
I have still not received...

Hello, My OLA money is missing from OLA account. OLA team is not responding on this issue. written several mails. how to sort this out?
Could you pls guide me on this issue.
Transaction history is also not available. for so many days its showing transaction history not available. i have raised a ticket. support team is responded with irrelevant answer, when i have raised the request on the same ticket. i get a message that...