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Ola Money Complaints & Reviews

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Last updated Jan 31, 2024
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Ola Money reviews & complaints page 47

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S
shantilata das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted from account but ola money transaction was unsuccessful

Address:560037
Website:ola

Money got deducted from bank account but ola money transaction was unsuccessful. A amount of 3000 rupees got deducted. Kindly let me know when can i get back my money. Please help!!!

Incident happen: 29 jan 2018 morning around 8.30 am.
Mail id : [protected]@gmail.com

Please drop a mail so that i can share more details of my mobile number and all for further processing.

Regards,
Shantilata...
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A
anismubarak
from Allahabad, Uttar Pradesh
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money deducted from hdfc bank account but not credited to ola money wallet

Address:411048
Website:www.olamoney.com

It was 27th january 11:40am.
I tried to add money to ola money using hdfc netbanking on android phone.
I got following message from hdfc after submitting otp"your session is invalid. Please try after some time". I also simultaneously received sms from bank that rs1999/has been deducted. This money is not credited to ola money wallet.
I have raised compliant to bank. Hdfc bank officer replied that money has been transferred...
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M
Mahesh Ratheesh
from Tirur, Kerala
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transaction failure

I had used Ola money for paying my ielts fees and money got deducted from my account but according to the British council my money hasn't reached them. I would like to know where my money went and when I will get it back. I trust Ola money that is why I used the app as a payment method, please do something about this or else I will have to take serious measure....
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M
Manoj5187
from Varanasi, Uttar Pradesh
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ola transaction

Someone has call to my another mobile number which is linked with my union bank account number and asked otp, my mother can not understand any matter and told him otp. After this 5000/- rupees transferred from my account. When i seen my transaction details i contact to my bank, they said that this money transfer to ola account, so you can contact ola service provider. I requested to you pls give me more details about ola transaction[protected]...
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N
Nivid Mantri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money complaint about recharge amount being deducted from bank account but ola money is not showing any balance

Address:400063

I have done online ola money recharge (Money in) of 999 inr for my ola cab account linked with mobile number +91 [protected] (Nivid mantri) on 26.01.2018. The amount has been deducted from my debit card but the ola money is showing zero balance.
Kindly transfer the recharge amount at earliest to my ola cab account or return to the bank account please.
I am having travelling plans for today. So your quick action is highly appreciated....
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K
Kariappa Ballachanda
from Hyderabad, Telangana
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money

Address:Bangalore, Karnataka, 560016

I care a damn how many devices i am logged into... Just refund my money i have loaded. Not able to talk to your customer service numbers, as they are always busy. Open a category ""#in refund me". Your auto drivers dont want to come if its ola money. Your cab drivers dont want to come if its ola #in money... Then why have an app for it and loot people, when it cant be used you # of a grade.. Shut the # up and refund my account......
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K
KG Ravindra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed old money transaction debited on my bank account

Website:ola app

This is to keep you informed that i had initiated a ola money transaction for adding rs.1999 from my hdfc account.
The transaction failed but the money got deducted from my bank.

Following is the transaction details, need help in getting this money refunded back to my hdfc account.

Transaction details

Date of ola money transaction - 14th jan 2018
Money deducated from bank - rs. 1999/-br...
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S
Sripriya Esakimuthu
from Pune, Maharashtra
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irctc ticket booking issue

Address:411028
Website:irctc rail connect App

I Chose ola money while booking ticket in irctc app.
I got mesaage as money will be refunded due to technical issue we could not book your ticket.
After 10 min i got another message you paid 111 rs to irctc partner. And displayed my balance amount.

From my side : Ticket is not booked.
So i need the refund amount.
Please look into this issue asap...
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Hi my ola money of rs 600 has been transferred to a wrong number ([protected]).
I want to reverse it back. I also tried calling that number and they confirmed that they do not use ola and they don’t have this number registered with ola so they are unable to reverse back.
Please revert the amount of 600 re back into my ola account [protected]
Please help asap....
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A
atikant shrivastava
from Bengaluru, Karnataka
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complaint for fraud with ms. yati rajendra gujarati sbi account

Address:Pune, Maharashtra, 412303

Hi Ola Money team,
Multiple amount (total amount: 25, 000/-) deducted from SBI Saving bank account of Ms. Yati Rajendra Gujrathi
Date of incident:[protected]
POS:[protected]
at WWW OLACABS COM
Txn- Amount- Time
[protected]/- 13:02
[protected]/- 13:21
[protected]/- 13:22
[protected]/- 13:25
[protected]/- 13:26

Request...
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S
Sri Ramya Murthy
from Gurgaon, Haryana
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transfer money through ola money

Address:122015
Website:Ola Auto

I have opted for ola auto today morning and should pay amount in the form of cash. But i transferred the amount from another mobile number from which i did not book the auto. Now the issue is the auto driver received the amount through both paytm and ola money (Which is transferred from other number) which means i have paid twice. So i need the amount to be transferred back....
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M
Mahesh Chougule
from Pernem, Goa
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about reversal of ola money transaction

Address:411037
Website:Domino's Pizza Addroid App on mobile

I paid inr 642 to domino's pizza via ola money today (22/01/2018), the amount gets deducted from my ola money, but it has not reached to domino's pizza. Hence i have to pay inr 642 via cash to domino's pizza via delivery boy. Hence request to reverse the ola money transaction of inr 642 which i made for domino's pizza to my ola money back.

The domino's pizza order no: 103
Amount: 642.00
Order date: 22/01/2018...
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R
Ramananda Sahu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud call and money transfered

Address:Ganjam, Odisha, 760002

Ola money transferred in fraudulent way from SBI account .
Call was from Phone number - [protected]

Amount: Rs4999.0
txn# 405432

Name on the account holder: Bhagyabati Sahu
Transaction date and time: 19th-January-2018 03:15 PM (just 90 minutes back)
Amount: Rs4999.0
Card number (first 6 digits and last 4 digits of the Card): 5103-72XXXXX-4327
Bank Name: State Bank of...
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R
ritesh v
from Varanasi, Uttar Pradesh
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money deducted but not credit in my ola money account

Address:Allahabad, Uttar Pradesh, 211006

Hello sir maine net banking ke through 500 add karne ki kosis ki apne ola money account me ek 5 jan 2018 ko aur ek aaj 14 jan 2018 ko par both times money mere bank account se deduct ho gaye aur message bhi aa gaya thank you for using ola money... But money credit nahi huy ola money account me... Please mere paise mere ola money account me jald se jald wapas bheje... Mere account ([protected] iss no. Se register hai ritesh verma ke name se)......
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D
Dineshjaiswal
from Mumbai, Maharashtra
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ola money refill

Address:Mumbai City, Maharashtra, 400005

Dear Sir/Madam,

I have refill the Ola Money but I haven't receive the amount in Ola money wallet. After that I had call Ola money customer care and Communicated to the Bank, the same issue.

I am attaching the communication of Bank and Ola Money.

Merchant Refrence No - [protected]
Amount - 999
Date of Transaction[protected]

It's humble request, kindly look into the...
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R
Raul4Ola
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about recharge amount being deducted from bank account but ola money is not showing any balance

Address:Pune, Maharashtra, 411033

I have done online ola money recharge (Money in) of 599 inr for my ola cab account linked with mobile number +91 [protected] (Rahul more) on 09.01.2018 at 11:12 am. The amount has been deducted from my net banking account but the ola money is showing zero balance.
In the attachment, you can find the account statement from my bank with deduction of 599 rupees and zero balance of ola money account after recharge. Kindly transfer the...
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J
Jag2000
from Hyderabad, Telangana
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refund of my money deducted from my account

Address:Bangalore, Karnataka
Website:Ola money ..Ola cabs mobile application

Request #687641 was raised that failed transaction for recharging ola money was processed for ₹599/- on 21/12/2017. The amount was deducted from my bank account but not credited to my ola money account.
I immediately filed a complaint 2 days after thinking the money would get credited to my bank account or la money. But nothing happened till date.
The dumb customer support just sends replies to my query saying they see the...
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P
PrakashVerma042
from Bengaluru, Karnataka
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recharge pending for 2 days

I have done a recharge on a mobile number on 5 jan, 2018, but mistakenly i have selected wrong operator. Because of this the payment can not be completed. It is showing as pending in history. I need to cancel that payment and refund the money back to ola wallet.

Debit amount: 50 /-
Date and time: jan 05, 2018 08:54:25 pm
Transaction id: dolv-o3g2-sz95

Registered mobile no: [protected]
br...
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R
Rohit Warn
from Kolkata, West Bengal
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refund relat3d

Website:Olamoney.com tapzo.com

Hi my ola registered number is [protected] yesterday i was checking my ola balance. Suddenly i saw that my wallet debited for a transaction through tapzo for 4990/- which i have not done. I complained regarding this many time to tapzo but they didn't refunded my money back to my ola wallet.
So my request to ola that they help me and refund my money....
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Address:Hyderabad, Andhra Pradesh, 500032

I deposited rs. 199/- in ola account on 8th may 2017 and after some time i got to know that my account is blocked by ola. Initially i thought it is for 24 hours. But after 24 hrs. Ola replied that there might be some fraudulent activity in my account but what activity is done that they are not aware. I assured them that there is no fraudulent activity even though they have neither refunded my amount nor they reactivated my account so far.br...
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