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Ola Money Complaints & Reviews

3.1
Last updated Jan 31, 2024
Complaints 1388
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791
Unresolved
597
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Ola Money reviews & complaints page 50

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R
Raghu Kotamraju
from Nattam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but recharge still pending from 2 weeks

Address:Guntur, Andhra Pradesh, 522007

I have recharged my aircel mobile number with 34rs on 15th november.!
Amount had been deducted from my balance but recharge is still pending..!
Its been more than 2 weeks that i have initiated the transaction.
I want my money refunded to my account..!
I have emailed already to ola support, but didnt get reply till date...!
My ticket id in ola money complaint is 639469..!...
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S
Sunny T Kavatekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cutting extra from bank account.

Address:Bangalore Urban, Karnataka, 560068

Whenever i use ola wallet to add money to it from my bank account it always takes more than expected. When i give to take 5.16 rs it hikes it to 6 rs when i am authenticating the transaction. However the 0.84 paise is saved in ola wallet. But why is ola taking my money in this way. This is worst e-money can handle paise also. I will goto consumer court and lodge a complaint....
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J
jogeorgefb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money recharge - money lost

Dear team,
Yesterday morning i have recharged my ola money with 100 rupees which is not yet received into my account by axis net banking... And money has been deducted from bank account account.. I lost my money from account.. When i checked it is showing as money has been deducted.. When checked in the ola money it's still the same showing previous balance.. I want my money back or my ola mony wallet...

Please take...
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S
Shahabkhan4267
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account block

Address:Bhopal, Madhya Pradesh, 462023

Sir mera ola money me 700 rupe ka balance tha, mere account ko block kar dia he mene customer care per call kia unhone kaha ki aap ne offer ka galat use kia he islie account block kia he, aap kyc jama karo account unblock ho jaega per mene 10 baar se jada baar kyc jama ki baar baar ye ke kar ki incomplite he mera account abhi tak unblock nahi kia sir mere account me 700 rupe the, muje mere account se koi matlab nahi he mera amount vapas de...
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A
Anjana Jaggi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent access to my account (ticket 70774366)

Address:560068

I hv already raised a ticket (Ticket[protected] on nov 6 regarding unauthorised access to my account. The person had changed my email id and then mobile number.
On raising the issue to ola customer care ; i managed to know that his name is lohith and mobile number 9*

The last booking i used ola money was on nov 3 for crn[protected] for rs. 86.
2. I was not able to log in my account on nov 4 and the ola app was...
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U
Udaybhaskar Rao
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money request for refund - my money got debited from the bank but was not credited to my ola money wallet

Address:Warangal, Andhra Pradesh, 506001

My money got debited from the bank but was not credited to my ola money wallet on nov 21, 2017
I have transfer 300 rupees in to ola money from my bank andhrabank account on 21.11.17 at 02-24 pm and same debited from the bank but was not credited to my ola money so please initiate for refund the same in to my account.

Please refund asap
[protected]...
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D
Divya NR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund - my money got debited from the bank but was not credited to my ola money wallet

Address:Bangalore, Karnataka
Website:OLA

I have transfer 1200 rupees in to ola money from my bank hdfc bank account on 22.11.17 at 11-43 am and same debited from the bank but was not credited to my ola money so please initiate for refund the same in to my account.

Please refund asap

Name - divya n r
Email - [protected]@gmail.com
Amount-1200 rupees
Date of incident - 22.11.17 at 11-43 am...
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A
Aslam0303
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola wallet/ola money

Address:Mumbai City, Maharashtra

Hi, my entire family uses the ola app for our daily commute and we were happy with it too, until recently when my dad's ola app got blocked. This was on 9th november, 2017, and we couldn't even open the app to check anything because it just stated that "the account has been blocked either temporarily or permanently" and that we need to contact ola support for the same. He also had rs. 1800/- of ola money saved in his ola wallet to use for...
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K
Krithika Alva
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost money of around 1k recharge in ola wallet

Website:www.olacabs.com/get-started-with-ola-money

My ola money wallet had around 1000/- and now the wallet balance is showing up as zero.. I have raised the concern in ola money website but have received no response. Seriously, i will suggest nobody to use ola services as this is the worst services that i have faced. And i regret for being a regular customer of ola for around 2 years. Uber is much better. If cannot handle to provide best services why do you have your cabs for??? Just close...
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from Delhi, Delhi
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non-receipt of money receipt

Dear sir,
I am dr sc das. I have performed the local trip from lucknow rly
Station to lucknow airport (Amausi) by tata indigo white vehicle no. (Crn[protected]) run by the driver sri anil kumar on 15.11.2017 at about 11.37 am. After the journey, i paid rs.201/- in cash and clicked for mail invoice. There was message that the invoice was successfully sent to my email id: [protected]@gmail.com however, the money receipt is not...
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D
Drgiri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non transfer of amount transaction id dook-v5cy-airu

Website:OLA MONEY

I dr p. Yadagiri transferred amount of rs 3000 through my cell number [protected] yesterday at 10.13a. M to p. Sai praneeth a /c no[protected] axis bank ifsc utib0000008, begumpet branch hyderabad. So far no amount is credited to beneficiary. Due to urgency i have deposited the amount to beneficiary through cash counter of the bank. Reverse the amount my ola money account. My transaction id is dook-v5cy-airu....
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R
rishi.jain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola deducting unwarranted amount from wallet

Address:560103

There have been 2 unsolicited transactions without my knowledge which happened on my wallet and i came to know about it only today when balance was low.

I am rishi jain and my phone no. Is [protected].

Ola without my knowledge charged 499/- 2 times without my knowledge.

You customer care phone has been a terrible experience with my call being transferred 6 times without any resolution.
br...
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A
Ashpak Ahmed
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money sent from ola money not credited to paytm mobile account

Address:Bangalore, Karnataka, 560043

Hi team

I have transferred the balances from ola money to paytm my mobile account, transaction shows successful but i have received money in my paytm wallet. I request you to please provide the reason why the money is not received. If it's not possible please reverse my transaction to my wallet

Transaction detail
Transaction id : [protected]
Date 12/11/2017
Amount 200 and 50...
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A
Atul Gaikwad patil
from Pune, Maharashtra
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ola auto driver charge extra money

Address:411041

Yesterday i booked ola auto but when he drop me at my drop point then, i pay money using ola cash but, at that time he declined to accept that money even i shown that transaction is successfully done, he arguing with me and demand 45rs even the actual bill is 29 and said send message to ola for refund my deducted amount, i also tried using your support option but still no refund amount, please do needful regarding this either i have to take...
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B
Bharathi.J
from Chennai, Tamil Nadu
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extra cash paid

Address:Salem, Tamil Nadu, 600099

I booked ola auto from retteri to villivakkam jaganathan st in app i saw 29 rs only but they charged 115 rs plus 40 rs my ola money also they taken i need my balance money back to my wallet that is balance 126. I need my money or otherwise here after i will not book ur cab don't cheat us like this return my money immediately.

Ola cab is one of the best cheating cabs in world i need my amount i attached all details of my tripbr...
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A
Arun Biradar
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed to mybustickets.in, ola money deducted

Website:www.olamoney.com

Hi ola money,

500 rs deducted as i tried to make a payment to mybustickets.in on 13th oct, however the transaction got failed, money deducted from my wallet never refunded by ola money/zip cash.

Ticket (602925) raised, followed up 5-6 times but no response.

Transaction details are below.

Debit amount - 500
Date and time - 13th oct 2017 4:37:12 pm
Transaction id -...
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J
Jayesh Nayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdrawal tab is disabled from my ola money app

Address:Mumbai City, Maharashtra, 400055

Withdrawal tab was disabled from my ola money app they told to do the kyc verification i submitted my documents on 3rd november today is 10th november but my kyc documents are still in process kindly enable my withdrawal tab asap in my ola money app as i need to withdraw my cash stuck in the ola money ac
My request no is 610273
Please enable my ola money withdrawal tab in my ola money app...
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G
gegeke
from Kodaikanal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction refund

Address:625003
Website:[email protected]

Requistion of refund unauthorized transaction in my debit card by afraud person. Transaction detialed below:

1 pos olacabs62398 txn#973778 4999 12/10/2017
2 pos olacabs62398 txn#975942 9999 12/10/2017
3 pos olacabs62398 txn#983932 9999 12/10/2017
4 pos olacabs62398 txn#986178 8999 12/10/2017

Total 33996

Sbi debit card no.[protected]
Account name:v....
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B
bhavyakaushal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but bank account debited twice

On 8/11/2017, i had tried to recharge ola money with rs. 300 from my bank account, using net banking. My bank got debited, with the transaction ref no. Igacihzbn7, but ola money did not get recharged.

The claims say that i'll get a refund within 8-10 days, but this is the second time i am facing this issue where i got no refund.

On 12/10/2017, for transaction ref. No. Igacejvjj0, my bank got debited for rs....
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G
gsiva1511
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money stuck in ola money app

Address:500016

I have submitted all the documents for kyc verification. Thereafter, there has been no response from ola money. I'm not able to transfer the amount also. The money is stuck in the app. Please do the needful as soon as possible and provide information to my registered mobile no or email. My ticket id is 617163. Thanking you,

Ramesh adabala
Email id: [protected]@gmail.com...
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