Ola Money Complaints & Reviews

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i will be able to transfer money from wallet to my bank a/c. Unfortunately nothing has happened.
Could you please check and get in touch with me in my registered number or my email id

Name - swarnava chatterjee
Phn:[protected]
Email:swarnavo. [protected]@gmail.com

Hi, my wife became a victim of cyber crime on debit card.
She recieved a fraudulent call from someone asking for her card credentials to keep her card active. Unfortunately she gave the debit card details including the otp and her account got debited by rs.9999 with reference to a transaction on ola money.

The transaction time was around 12.00 pm ist.

The phone number that she received the fraudulent call from is [protected].
Can you please block the transaction if its from the same number i mentioned?
Also would be highly appreciated...

When i tried to add rs. 300 as ola money from ola app for booking taxi, the transaction was successful both the times but the money never reflected in ola money. Henceforth due to this i had to book the cab on cash.

I tried to transact using sbi netbanking on october 28th.
Here are the details of both the transactions:

1st transaction:-
Date: 28-oct-2017
Narration: to transfer inb ani technologies private
Ref. No.: [protected]igacgppnq7
Debit: inr 300

2nd transaction:-
Date: 28-oct-2017
Narration: to transfer inb ani technologies private
Ref. No.: [protected]igacgppkt8
Debit: inr 300

On the 17 th of oct i have cleared the ola dues of rs 435 from my bank and ola says no and they are not clearing the dues i have the bank print out with me and i have also mailed them the attachment and also called them several times and thy are denying this now i want to know wht to do as its a case of cheating by ola and i wnt to lodge a case of compensation on this pls help me now

Dear ola,

Ola money [protected]

I want to know why my ola money account has been suspended and ola amount also available ₹434. Iam using rides for my personal use only. I didn't used my account for farud bookings. Kindly unlock my ola money account or else i will book consumer complaint on ola money.

Ola is doing farud to customer on daily basis. You don't have write to block my ola money.

I need my amount to ola account within time.

My mobile number: [protected]

I had some balance in ola money, which i had kept for my ola travel. I didn't travel recently, but kept the money there since i trusted ola.

Once a few months before, when i saw a offer for ola pass for rs. 1, i took it. I never used the pass though.

Now i noticed that rs. 100 each was cut from my ola money, without me initiating the purchase, for renewal of the pass. This is not acceptable, please refund it and stop the renewal of the pass without my consent.

Sir,

Most respectfully i would like inform you that my current balance is not transferring ola money and i am unable to transfer to my registered bank account. After repeatedly complaining from last month why it is so late to resolve my problem. Please solve it.

Thanking you,

— forwarded message —
From: "rahat alam"
Show quoted text

Hi, yesterday my mother became a victim of cyber crime on debit card.
She recieved a fraudulent call from someone asking for her card credentials to keep her card active. Unfortunately she gave the debit card details including the otp and her account got debited by rs.9999 with reference to a transaction on ola money.

The transaction time was around 4:30 pm ist.

The phone number that she received the fraudulent call from is [protected].
Can you please block the transaction if its from the same number i mentioned?
Also would be highly appreciated if you could help me find a way to track this person.

Thanks

I initiated a vodafone recharge transaction for rs. 230 on 16th october, 2017. Transaction id is czqx-vzai-tmlq. As on 20th october, 2017, my ola money is debited for rs. 230 but vodafone recharge is still showing pending.
Either refund the amount or carry out the transaction for the said amount at the earliest. Or provide a customer care number that works.

My ola money is deducted but ticket is not booked... I checked on irctc its showing failed transactuon but money is deducted from ola money.
Transaction id is czrb-jw73-2bnp.
Email :[protected]@gmail.com
Phone:[protected]
Plz send my money in my wallet and your services are worst... I will not ever again use ola money.. Just give me my money back.

Sir my ola money number is [protected] my name is rinku devi my email i'd [protected]@gmail.com sir ola money account is not showing my balance 4006 rupay so please re activate my account sir please sir mera ola money account automatic balance show nhi kar raha mujhe bhout problem hogya hai sir please activate kar do mera account sir please urgently

I had done a mobile recharge on 14th oct'17. The amount got deducted from my alo money account but when i checked the recharge has not happened. When i checked in my ola money history it is showing as pending. Mobile recharge was for aircel. Transaction id is czqq-as72-q5c9. I need the money back in the account. Call in case you need any clarity. Please call me at [protected]. You can also call at alternate no. [protected].

Sir, i made a recharge on my vodafone number - [protected] via ola money for rs 60/- on 17/10/17. However, money was deducted from my account but the recharge was not successful (Transaction no onr[protected]). Please reverse the unpaid amount of rs 60/- in my account. Why do i have to tell the same you guys should be doing the same yourself
Regards
Subhash
[protected]

My uncle has become a victim of debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my uncle's debit card details.

1) rs.5, 000/- transferred through pos olacabs 62398 at
Pay * www olacabs.com vide transaction bearing no. 803331.

2) rs.10, 000/- transferred through pos olacabs 62398 at
Pay * www olacabs.com vide transaction bearing no. 805173.

3) rs.5, 000/- transferred through pos olacabs 62398 at
Pay * www olacabs.com vide transaction bearing no. 806134

Total fraud deduction = inr 20, 000.

I request you to please cancel the transaction and refund the money back to the original bank account.

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.

Regards,
Pavan
[protected]

Hello team,

On 14th october i have added money to ola via my hdfc bank but it didn't added the money but deducted from my bank account. I tried second time and the money got added to ola but i didn't got back the first transaction money even after waiting for the days.

My bank transaction ref no is[protected] hdfc bank. Date 14th october

Regards

Ranjeet sharma

Ola money — i added 130 rupees to ola money through net banking. On oct 16, 2017
I added 130 rupees to ola money through net banking and paying mobile bill 130 rs but bill is not paid. Still ola money wallet is showing zero balance.
It is really frustrating as i didn't have money at that time and that was the only option left.
Mobile number - [protected]
Transaction date:- 16/10/2017

I added 200 rupees to ola money through net banking and still ola money wallet is showing zero balance.
It is really frustrating as i didn't have money at that time and that was the only option left.
Mobile number - [protected]
Transaction date:- 16/10/2017

The reference is pasted below:-

15 oct 2017 [protected]-payuolamoneyzipcash [protected] 16 oct 2017 200.00

Today i recharged my ola money through axis bank net banking. First time the transaction failed (Transaction id[protected]. But second time the money was credited to ola money account (Transaction id[protected]. But while checking my account details in axis bank, it is showing both time money has been debited. Please refund me the money for first failed transaction. Both time the amount of transaction was rs 999/-

नमस्कार जी
कल मेरे एकाउंट से 9997 रुपये कट गए है
और ये रुपये आपके ओला मनी app में deposit हुए हैं
परंतु ये पैसा मैंने अपनी मर्जी से आपके एकाउंट में नही डाला है
किसी ने मेरे साथ fraud किया है
कृपया करके आप मुझे मेरा पैसा रिफंड करने का कष्ट करें
मैं अपने अकॉउंट की trasaction डिटेल्स भेज रहा हु कृपया करके आप मेरी हेल्प करने की कोसिस करे
ताकि मेरा जो नुकसान हुआ है वो पूरा हो सके

Account details

Account number -[protected]
Transaction date. 14/10/2017
Transaction I'd[protected]
ACCOUNT HOLDER NAME ASHISH

Hi,

I booked a cab prime ola play at 12 :10 around by [protected].. Sharing the details :
Riding in an ola driven by sandeep m ([protected]). Otp: 3904 is needed to start the ride after boarding the cab. Final bill amount will be shown on driver device. Track the ride here: http://olacabs.com/track/812csp3ds6

The driver stopped the cab twice in between, once for petrol filling, secondly for cng for more than 50 mins. It was really awkward to wait at a cng pump around 1:35 in the night and the driver was just not willing to listen or understand. He even said the ola offices get closed at 9 pm and it's worthless to contact them to seek help at this hour. We didn't get any help from ola services and the driver was already threatening us. If you could check the time we got dropped and trace the ride as i shared the details, you will be able to sense the complete story. This is insane. I ll definitely take this further.

Bhumika jain