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Ola Money Complaints & Reviews

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Updated: Jul 7, 2025
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M
mukesksingh
from Mumbai, Maharashtra
Oct 14, 2017
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Address: Raigad, Maharashtra

I would request all the viewers, please do not load ola app services in your mobile and never used their services.

Now a days, there is fraud transaction happening, i am one of the victim.

There is 40, 000 fraud transaction happens with my joint account and some of the transaction haven't succeed, but there is no refund and no response from ola money, most of the time they disconnect the phone.

There is some nexus going on.. Please join a hand in this movement and aware most people to not to use the ola app or services. Otherwise some day u or ur family will come on trap.
Ola Money customer support has been notified about the posted complaint.
My money some of the rs9 999 as been deducted from my account pls do the needful the date of money was decedted from 3/10/2017 without my information
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    tarunkr1902
    from Mumbai, Maharashtra
    Oct 13, 2017
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    Address: Bangalore Urban, Karnataka, 560094

    Hi team,
    My mother got cheated by a caller and she shared otp on 12th sep, 2017, due to which rs. 9999 was transferred from her account to ola money with the below reference id.

    Can you please help regarding this and try to get our money back.

    Sbipg[protected]ola money - zipcash mumbai

    Thanks and regards
    Tarun kumar
    +91 [protected]
    [protected]@gmail.com
    Ola Money customer support has been notified about the posted complaint.
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      S
      surendrameher
      from Bengaluru, Karnataka
      Oct 12, 2017
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      Address: Mysore, Karnataka, 57003

      I have tried to book a rail ticket on irctc site through payment mode as ola money on today 12-Oct-2017. My ola money account mobile no. Is [protected]
      debited by rs. 2101.76/- but ticket not booked through irctc. Transaction​ no.CZQJ-MXFH-V9EO, Date and Time : 12-Oct-2017, 07:48:25 PM. Refund still awaited from ola money to my account.
      So you are requested to see the matter.
      +2 photos
      Ola Money customer support has been notified about the posted complaint.
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        H
        Harshals
        from Mumbai, Maharashtra
        Oct 11, 2017
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        Dear service provider,
        I did recharge of 500 on mumbai metro card with the help of ola money. Ola money shows successful transaction but when i visited metro station card shows no balance.
        Transaction details:
        Transaction id: czqf-q399-3iow
        Metro card number: [protected]

        Please do needful
        Details already mentioned
        Please help me to sort the the issue
        +2 photos
        Ola Money customer support has been notified about the posted complaint.
        Oct 07, 2017
        Sanchi Agarwal's response
        I had Rs. 750 in my Ola Money. Suddenly i received "Low Ola Money Balance Alert". I check in transaction history and it shows that Rs. 750 has been debited by some transaction id CZQ1-P8GO-5X43. The transaction date is 7 Oct 2017 and time 1:49PM. I haven't initiated any such transaction.
        I don't have any other details of the transaction and have no idea what is it about. Please refund my amount.
        I had Rs. 750 in my Ola Money. Suddenly i received "Low Ola Money Balance Alert". I check in transaction history and it shows that Rs. 750 has been debited by some transaction id CZQ1-P8GO-5X43.
        I don't know any other details of the transaction and have no idea what is it about. Please refund my amount.
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          P
          Pakialakshmy Barathy
          from Ernakulam, Kerala
          Oct 10, 2017
          Resolved
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          Resolved

          Website: www.olamoney.com

          Hello sir/madam,

          I became a victim of debit card fraud. A unknown fraud person whose telephone number is [protected] and claimed himself to be a state bank of india branch manager end enquired about my sbi debit card details and made following fraudulent transactions instantly with my debit card details
          :-

          1. Inr rs. 5000/- from sbi saving bank account on (04/10/17) at 5.19 pm towards a fraud purchase on pos payust[protected] at ola money zip cash txn #[protected] using my sbi debit card 622*2333.

          2. Inr rs. 3000/- from sbi saving bank account on (04/10/17) at 5.22 pm towards a fraud purchase on pos payust[protected] at ola money zip cash using my sbi debit card 622*2333.

          Total amount debited by fraudulent = inr rs.8, 000/-.

          I request you to please cancel the transaction and refund the money back to the original bank account.

          Kindly help me. I will be highly obliged.

          Please kindly contact on the following details for any additional information if required.
          Mail id: [protected]@gmail.com
          [mobile:[protected]]

          Thank you.
          Pakialakshmy,
          O/o dd (Esi),
          Government of puducherry,
          Puducherry.
          +1 photos
          Nov 11, 2017
          Complaint marked as Resolved 
          Ola Money customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2017
          Ola Money Customer Care's response
          Hello,

          We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
          Dear Zip Care Cash Ola Cabs money,

          Kindly check the details & help me out with this fraud transection done.
          Complaint No 567717

          Request to Reversal for all seven Ola fraud transection with ATM

          CARD No. 435708 XXXX 5967

          Date - 16 Sept to 18 Sept'17

          Amount 25000/- Approx

          Please find the attached snap copy of Book & statement.

          Account No [protected]
          Name Shabnoor D/o Noor Mohammad
          IFSC Code ORBC0101495
          Ujhani Distt Budaun
          Mob. [protected]

          Kindly inform to that my Sister is having account in OBC Bank Ujhani. She has deposited balance Amount 57, 429 on date 12 September 2017.

          Regards
          RAFIQ MOHAMMAD
          [protected]
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            S
            shanthini devi G
            from Chennai, Tamil Nadu
            Oct 10, 2017
            Resolved
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            Resolved

            I tried to upload inr 300.00 to ola money today. Amount was debited from my account but it was not added in ola money. I got error message as transaction failed after it was debited from my account. Further details :your a/c xx3472 debited inr 300.00 on 10-oct-17 16:19:20 * ibibo-[protected]-ola money - zipcash-[protected] * through net banking.
            Nov 11, 2017
            Complaint marked as Resolved 
            Ola Money customer support has been notified about the posted complaint.
            Verified Support
            Oct 11, 2017
            Ola Money Customer Care's response
            We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code, so that we can do the needful.
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              D
              Drdhiman
              from Ingraj Bazar, West Bengal
              Oct 9, 2017
              Resolved
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              Resolved

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              Consumercomplaints.in › ola money › ola money — where is my money?
              Ola money — where is my money?

              1 review
              Dr drdhiman on oct 8, 2017
              Mark as resolved

              Dear sir or madam,

              I had recharged my mobile [protected] from my ola money account associated with [protected] with rs 2000 (Transaction id czq4-rvzf-x840) last night at 12:20:28 a. M.

              Money has been deducted but my mobile number not recharged. Please recharge my mobile [protected] with the aforementioned amount.

              I have continuously writing mails to ola money and also on ola money app, but no response from ola up til now.

              I am in great distress.

              Please enact.

              Thanks and regards.

              Dr. Dhiman bhattacharya.
              Consultant head neck surgeon.
              Mbbs. Ms.
              Oct 11, 2017
              Complaint marked as Resolved 
              This is a fraud website under the scanner of fraudulents.
              Ola Money customer support has been notified about the posted complaint.
              Oct 11, 2017
              Updated by Drdhiman
              Don't post here. Fradulents are continuously calling me for the otp from OLA money. I have provided all fraudulent callers' details to crime branch.
              Verified Support
              Oct 11, 2017
              Ola Money Customer Care's response
              We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code, so that we can do the needful.
              Today I recharge my airtel number [protected] at 399 rupees through ola money. Money deducted but recharge not done . My transaction id was : CZPU - JGWP - EMK7. Please solve this issue . Otherwise return my money . I tried to recharge through remaining money also but still transaction is failed ..
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                D
                Drdhiman
                from Ingraj Bazar, West Bengal
                Oct 8, 2017
                Resolved
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                Resolved

                Dear sir or madam,

                I had recharged my mobile [protected] from my ola money account associated with [protected] with rs 2000 (Transaction id czq4-rvzf-x840) last night at 12:20:28 a. M.

                Money has been deducted but my mobile number not recharged. Please recharge my mobile [protected] with the aforementioned amount.

                I have continuously writing mails to ola money and also on ola money app, but no response from ola up til now.

                I am in great distress.

                Please enact.

                Thanks and regards.

                Dr. Dhiman bhattacharya.
                Consultant head neck surgeon.
                Mbbs. Ms.
                Oct 16, 2017
                Complaint marked as Resolved 
                Ola Money customer support has been notified about the posted complaint.
                Verified Support
                Oct 11, 2017
                Ola Money Customer Care's response
                We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code, so that we can do the needful.
                Verified Support
                Oct 11, 2017
                Ola Money Customer Care's response
                We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code, so that we can do the needful.
                I have book my flight tickets on ixigo site and using ola money cash back but right now not credited in my ola money account .cach back date is 2 october

                where is my money? - Comment #2877363 - Image #0
                I did two transactions on 1 St October

                1 Transaction I'd: CZPG-A7PA-FBNZ
                2 Transaction I'd: CZPG-6RHS-UYWO

                Till today it's no resolved!!!
                PLEASE RESOLVE IMMEDIATELY

                THANKS

                where is my money? - Comment #2877494 - Image #0
                Dear Sir
                I would like to request you to pl send my all travel bills to swati.[protected]@gmail.com

                My mob no is [protected]. Bookings are done on this mob. no.
                Thanks.
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                  S
                  Sushantg18
                  from Thanesar, Haryana
                  Oct 7, 2017
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122413

                  I was travelling from a jugnoo from sector 31 to ambience mall gurgaon. Bill amount was ₹89 as the driver didnt hv change he said you can send by ola money. I added ₹100 to pay my bill and transferred to his said number. It got deducted from my account but did not reach his account and along with ₹89 deducted from my account i had to pay him cash because he didnt agree. His number being [protected]. And my number being [protected].
                  Nov 11, 2017
                  Complaint marked as Resolved 
                  Ola Money customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2017
                  Ola Money Customer Care's response
                  We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
                  My ola account has money Rs 400. But my phone was dead.after few days when i reopen my phone and install ola and sign in by same account. and then there is no balance it show zero.

                  paid money deducted from wallet jugnoo driver did not receive - Comment #2877453 - Image #0
                  On 30th sep, 17 i made a DTH recharge of 680 rs via Ola Money, but was not complete. Even today i.e. 2 days after recharge it is still in pending state. Neither amount is getting reverted back nor recharge is being done.
                  I have done a recharge on 3 Oct 2017. Amount has been deducted but recharge is still pending

                  paid money deducted from wallet jugnoo driver did not receive - Comment #2880481 - Image #0
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                    D
                    Deen Azar
                    from Chennai, Tamil Nadu
                    Oct 6, 2017
                    Resolved
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                    Resolved

                    Hi ola,

                    There was a fraud call from one of the ola users and they have stolen 15000/- today. I have received a message for these transaction no :[protected],[protected]. Both of them were fraud transactions and they have taken my amount from sbi account (All details of the transactions can be produced for your need). I request you to freeze these transactions and revert the money to my ola money account. Kindly call me on : [protected]. I stayed in customer call for 30 mins and the customer executive couldn't transfer the call to ola money executives. I kindly request you to call me back and clear my problem.
                    Nov 11, 2017
                    Complaint marked as Resolved 
                    Ola Money customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 11, 2017
                    Ola Money Customer Care's response
                    We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                      S
                      shiba katyal
                      from Gurgaon, Haryana
                      Oct 6, 2017
                      Resolved
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                      Resolved

                      Address: Moradabad, Uttar Pradesh

                      Dear sir/madam,
                      Plz help!
                      I recieved a call from someone today morning, mobile number [protected], claiming to be from sbi headoffice. He said he wanted to activate my blocked debit card. Using my opt, he transferred rs. 9, 500/- by transactions to ola money - zipcash txn#[protected].. Bank notified. Pl reverse the transaction, return my money and take legal action against the fraud...
                      +1 photos
                      Nov 13, 2017
                      Complaint marked as Resolved 
                      Ola Money customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2017
                      Ola Money Customer Care's response
                      We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
                      Its already been 4 days...nothing is done...a solution delayed is solution denied...how can i get my money back after so many days!!!
                      I had reported immediately..i[censored] ppl had taken immediate action..i cud have got my money back...no use...erase this complaint section from ur site...total waste of time!!!
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                        V
                        vivek sundar
                        from Chennai, Tamil Nadu
                        Oct 6, 2017
                        Resolved
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                        Resolved

                        There was a fraud call from one of the ola users and they have stolen 15000/- on[protected]. I have received a message for these transaction no :[protected],[protected]. Both of them were fraud transactions and they have taken my amount from sbi account (All details of the transactions can be produced for your need). I request you to freeze these transactions and revert the money to my ola money account. Kindly call me on : [protected]. I stayed in customer call for 30 mins and the customer executive couldn't transfer the call to ola money executives. I kindly request you to call me back and clear my problem. My token id for complaint is 564600.
                        Nov 11, 2017
                        Complaint marked as Resolved 
                        Ola Money customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 11, 2017
                        Ola Money Customer Care's response
                        We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                          D
                          diwalost
                          from Srinagar, Jammu and Kashmir
                          Oct 6, 2017
                          Resolved
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                          Resolved

                          Address: 176023

                          It is to alert you that by fraudulent act of one person claiming sbi official has illegally transfered rs 3000 and 500 by two transactions.

                          It is expected from you to take legal action against this fraud and block the account immediately.

                          The details are as follows
                          Sbi card no. Starting 4 digits and last 4 digits are[protected]
                          Date of transaction : 5/10/17
                          Amount - 2 transactions of rs. 3000 (J no.[protected] and 500 (J no[protected]

                          Enclosure
                          Bank account statement
                          Regards
                          Abhishek kumar
                          Nov 11, 2017
                          Complaint marked as Resolved 
                          Ola Money customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 11, 2017
                          Ola Money Customer Care's response
                          We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
                          The email containing all details from SBI Branch email id sbi.[protected]@sbi.co.in has already been forwarded to you.
                          Kindly look into the matter.
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                            M
                            Manojgrd1
                            from Lucknow, Uttar Pradesh
                            Oct 5, 2017
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                            With respect to ola money zipcash, three fraudulent transactions were made from my father’s sbi saving bank account today on october 5, 2017 and the money was transferred to ola money - zipcash. Please cancel these translations immediately. Transaction numbers are - 1. Sbipg[protected]ola money - zipcash 2. Sbipg[protected]ola money - zipcash 3. Sbipg[protected]ola money – zipcash

                            Further, three fraudulent transactions were made from my mother’s sbi saving bank account today on october 5, 2017 and the money was transferred to ola money - zipcash. Please cancel these translations immediately. Transaction numbers are - 1. Sbipg[protected]ola money - zipcash 2. Sbipg[protected]ola money - zipcash 3. Sbipg[protected]ola money – zipcash

                            I request you to take appropriate action against these 6 fraudulent transactions from my parents’ sbi saving bank accounts and help us to get our money back.
                            Oct 05, 2017
                            Updated by Manojgrd1
                            Three fraudulent transactions were made from my fathers sbi saving bank account today on october 5, 2017 and the money was transferred to ola money - zipcash. Please cancel these translations immediately. Transaction numbers are - 1. Sbipg[protected]ola money - zipcash 2. Sbipg[protected]ola money - zipcash 3. Sbipg[protected]ola money - zipcash
                            With respect to ola money zipcash, three fraudulent transactions were made from my father’s sbi saving bank account today on october 5, 2017 and the money was transferred to ola money - zipcash. Please cancel these translations immediately. Transaction numbers are - 1. Sbipg[protected]ola money - zipcash 2. Sbipg[protected]ola money - zipcash 3. Sbipg[protected]ola money – zipcash

                            Further, three fraudulent transactions were made from my mother’s sbi saving bank account today on october 5, 2017 and the money was transferred to ola money - zipcash. Please cancel these translations immediately. Transaction numbers are - 1. Sbipg[protected]ola money - zipcash 2. Sbipg[protected]ola money - zipcash 3. Sbipg[protected]ola money – zipcash

                            Please cancel these 6 fraudulent transactions immediately so that we can get our money back in our account.

                            I have made this complain on october 5, 2017 but no appropriate response is provided by you yet. Please let me know what actions have been taken by you? Whether you have hold the said money fraudulently transferred to ola money or you have cancelled the said transactions as requested?

                            Regards,
                            Manoj Kumar
                            [protected]@yahoo.com

                            please immediately cancel the 6 fraudulent transactions made today on october 5, 2017 - Comment #2887515 - Image #0
                            please immediately cancel the 6 fraudulent transactions made today on october 5, 2017 - Comment #2887515 - Image #1
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                              raju233
                              from Ahmedabad, Gujarat
                              Oct 5, 2017
                              Resolved
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                              Address: Bharuch, Gujarat, 392001

                              Dear sir/madam,
                              I recieved a call from someone, mobile number [protected], claiming to be from sbi on oct 3 wanting to validate my aadhar and debit card. Using my opt, he transferred rs9, 999/- by transactions to ola money - zipcash txn#[protected].. Fir filed. Bank notified. Pl reverse the transaction, return my money and take legal action against the fraud...
                              Nov 11, 2017
                              Complaint marked as Resolved 
                              Ola Money customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2017
                              Ola Money Customer Care's response
                              We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
                              Oct 23, 2017
                              Updated by raju233
                              1726468
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                                S
                                Sumiiiiii
                                from Bengaluru, Karnataka
                                Oct 5, 2017
                                Resolved
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                                Address: Mysore, Karnataka

                                I got a call from an unknown number claiming that he is an sbi official at around 12 pm today i. E on 5/9/2017 asking for my debit card and aadhar card details.. Later i got an otp from ola money zipcash. He called me again and asked the otp.. He has transferred 9999 once and 4999 once. So totally 2 fraudulent transaction has taken place.. Please try to refund the money as soon as possible..
                                Transaction id - sbipg[protected]
                                Nov 13, 2017
                                Complaint marked as Resolved 
                                Ola Money customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2017
                                Ola Money Customer Care's response
                                We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                                  A
                                  anil40
                                  from Murwara, Madhya Pradesh
                                  Oct 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: 493881

                                  Dear sir/madem,

                                  Account no [protected]
                                  Card no 459115 — 2394
                                  One of our customer having account no [protected] with state bank of india nawapara rajim branch distt raipur chhatisgarh has reported unauthorized transactions from his account. It appears that one unautohrised person has obtained the details including otp and made various withdrawal transactions from his account.in this connection we request you to please stop these transactions and revert debited amount to customer account the details are as under

                                  Fradulent txn

                                  Date
                                  Amount
                                  Transaction description
                                  Terminal owner
                                  Journal number
                                  Remarks

                                  1.04.10.2017
                                  4999
                                  Othpg[protected] ola cabs
                                  Pay u sbipg
                                  [protected]
                                  Fradulent txn

                                  2.
                                  04.10.2017
                                  6500
                                  Othpg[protected]www
                                  Olacabs com gurgaon
                                  [protected]
                                  Fradulent txn

                                  3.
                                  04.10.2017
                                  4000
                                  Othpg[protected]
                                  Wwwoxigenwallet com gurgaon
                                  [protected]
                                  Fradulent txn

                                  4.
                                  04.10.2017
                                  8000
                                  Sbipg[protected]
                                  Ola money - zipcash mumbai
                                  [protected]
                                  Fradulent txn

                                  5.
                                  04.10.2017
                                  9999
                                  Sbipg[protected]
                                  Ola money - zipcash mumbai
                                  [protected]
                                  Fradulent txn

                                  6.
                                  04.10.2017
                                  2999
                                  Sbipg ju[protected]
                                  Sbi buddy
                                  [protected]
                                  Fradulent txn

                                  7.
                                  04.10.2017
                                  9999
                                  Sbipg[protected]
                                  Ola money - zipcash mumbai
                                  33896146
                                  Fradulent txn

                                  8.
                                  04.10.2017
                                  2999
                                  Sbipg[protected]
                                  Ola money - zipcash mumbai
                                  [protected] fradulent txn

                                  A k manwani
                                  Manager
                                  Nawapara rajim branch
                                  02879 distt raipur chhattigarh
                                  493881
                                  Nov 11, 2017
                                  Complaint marked as Resolved 
                                  Ola Money customer support has been notified about the posted complaint.
                                  Oct 05, 2017
                                  Updated by anil40
                                  ANIL KUMAR MANWANI
                                  MANAGER SBI NAWAPARA RAJIM BRANCH CODE 02879
                                  PHONE NO [protected]
                                  Verified Support
                                  Oct 11, 2017
                                  Ola Money Customer Care's response
                                  We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                                    M
                                    maduraiponnuthai
                                    from Malappuram, Kerala
                                    Oct 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Madurai, Tamil Nadu, 625402

                                    Yesterday around 6 pm, i received a phone call claiming to be from sbi and they asked for my bank otp. As the person called said they are calling from sbi, i gave the otp to them. Then immediately, rs.10, 000/- and rs.9, 999/- was debited to my bank a/c. These two transactions have been done under transaction no.[protected] and [protected]. Today, when i contacted my bankers, i was told that these two amounts are debited under ola money. My sbi a/c no. Is [protected] with state bank of india, samayanallur branch, madurai. I would, therefore, now request you
                                    Not to process the above two transactions and not to settle these amounts. Please return my money to me and take legal action on the frauders.
                                    Nov 11, 2017
                                    Complaint marked as Resolved 
                                    Ola Money customer support has been notified about the posted complaint.
                                    Oct 04, 2017
                                    Updated by maduraiponnuthai
                                    Name of the complainant is K Ashok kumar
                                    Verified Support
                                    Oct 11, 2017
                                    Ola Money Customer Care's response
                                    We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                                      Vidhya91
                                      from Chennai, Tamil Nadu
                                      Oct 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600024

                                      Dear sir/madam,
                                      I recieved a call from someone, mobile number [protected], claiming to be from sbi on oct 2 wanting to validate my aadhar and debit card. Using my opt, he transferred rs19998/- by 2 transactions to ola money - zipcash txn#[protected] & txn#[protected]. Fir filed. Bank notified. Pl reverse the transaction, return my money and take legal action against the fraud.
                                      Nov 11, 2017
                                      Complaint marked as Resolved 
                                      Ola Money customer support has been notified about the posted complaint.
                                      Oct 03, 2017
                                      Updated by Vidhya91
                                      Dear sir/madam,
                                      Someone (Mob:[protected]) claiming to be from sbi called me on oct 2, to validate my aadhar and debit card. Using my otp, he transferred money by 2 transactions to the mobile wallet txn#[protected]Rs 30, 000/-) & txn#[protected]Rs 20, 000/-). Fir filed. Bank notified. Pl take legal action against fraud, reverse transaction & return my money
                                      Verified Support
                                      Oct 11, 2017
                                      Ola Money Customer Care's response
                                      We request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@olacabs.com or contact us at 3355 3355 with area code, so that we can do the needful.
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                                        DoNy AntoNy
                                        from Lala, Assam
                                        Oct 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: 795001

                                        Respected sir/madam, i recieved a call from one person, phone number [protected], fraud claiming that he is from sbi manager, shillong branch has illegally transfered 49997 rupees by three transection in the name of gst, transaction were made 9999 in ola money zip cash txn#[protected], another 19999 in pos [protected] at mpesa txn#087284, and last one 19999 at pos [protected] at tps*phonepe private li txn 88101. Fraudulent fund transfer been done illegally in ola money zip cash wallet of rupees 9999, s o i request you to take legal action against this fraud.

                                        The details are list below:
                                        Date of transaction : 30/09/17
                                        Time : 15:37, 15:42, 1 6:01.. The transection detail are attached image below.
                                        With regards, pangambam meenakshi
                                        Nov 1, 2017
                                        Complaint marked as Resolved 
                                        Ola Money customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 01, 2017
                                        Ola Money Customer Care's response
                                        Hello

                                        Greetings for the day!

                                        Kindly accept our sincere apologies for the inconvenience caused. ​

                                        We tried calling you on your registered mobile number multiple times to seek information on your Ola Money transactions but couldn't connect with you because your number was switched off.

                                        We would request you to please let us know the convenient time​ and the alternate number​ to call you so that we can resolve the issue. ​

                                        ​Awaiting your response to assist you on the same.

                                        Regards,

                                        Team Ola Money.
                                        Today I have recharge of 100 rs. my mobile at 4.35 pm. I found from ola money app. 200 rs. got cut. So I need refund of 100 rs.

                                        request to take action against fraud illegally transferring money from my account - Comment #2869434 - Image #0
                                        I have booked a train ticket through irctc mobile app and paid it through ola money. Around 900 rs has been transacted, but there there is no confirmation of my rail ticket. Kindly refund my money back to my account. please do it as soon as possible.
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