Ola Money Complaints & Reviews

Hi ola team,

Could you please let me know the status of this complaint which was registered in april 2017.
Ola ticket number: 368013

Attaching all the details related to this complaint. (Fir/ debit card details).
Also be informed that as suggested by ola team the concerned bank (Bank of india, rourkela) has already mailed you the required details from their end.

Kindly take necessary...

Yesterday i took an ola auto, after boarding that auto the driver took a long route to reach to my destination that's why instead of 35 rs. I got charged 84 rs. After that when i made a complaint about this i got a reply from ola that they refunded 49 rs to my ola account, which was yesterday but till now no money credited on my ola account. My crn number was crn [protected]...

Kumar varma on nov 7, 2017
I have submitted all the documents for kyc verification on last week. Thereafter, there has been no response from ola money. I'm not able to transfer the amount also. The money is stuck in the app. Please do the needful as soon as possible and provide information to my registered mobile no or email. My ticket id is 605509. Thanking you,...

I have submitted all the documents for kyc verification. Thereafter, there has been no response from ola money. I'm not able to transfer the amount also. The money is stuck in the app. Please do the needful as soon as possible and provide information to my registered mobile no or email. My ticket id is 610753. Thanking you,

Ananthan suresh
Email id: ananthan. [protected]@gmail.com...

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i will be able to transfer money from wallet to my bank a/c. Unfortunately nothing has happened.
Could you please check and get in touch with me in my registered number or my email id.

Also i had followed up multiple times regarding my request but ola money is not responding anything to it. The request...

Dear team,
As i have recharged my mts data card from 299 but it was failed due to some mts reason and the same refund is not showing in our ola money as the i tried from other payment gateway there was also same situation but refund amount credited within 15 min not in your gateway so please go through it and get back my refund asap.
Thanks.
Pradeep maurya...

Trying to add money to the wallet. Two consecutive transactions made, one on 31.10.17 & the other on 01.11.17. Each time rs.650/- have been deducted from my bank account but money not got reflected in ola money.

Calling up customer care since last 2 days, sent a mail also. Customer care executives picking up, listening my issue and saying they are forwarding my issue to some concerned department, they will call me back in few...

Hi olamoney,

I did a transaction of amount 2124 to airpay using olamoney gateway but the transaction got failed and my money too got deducted from card amd wallet.
Till now i have not heard in a single mail from ola regarding this, please consider this urgent as this money has been deducted from some long time now.

I have attached the transaction details in this form. I also have raised two consumer problem...

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i will be able to transfer money from wallet to my bank a/c. Unfortunately nothing has happened.
Could you please check and get in touch with me in my registered number or my email id.

Also i had followed up multiple times regarding my request but ola money is not responding anything to it. The request...

On 19.10.2017 i have recharged my relience dth for rs.100. Two times.
In first recharge was successful but the second recharge for rs.100 was unsuccessful the status of the payment was showing still pending. The transaction id czr8-gx01-098a. I have given complain by email & several reminder for the issue to the customer care mail id - [protected]@zipcash.in but still now no reply from the authority. So please kindly look into the matter...

Sir,
I n. Karunakar, sub-inspector of police, palvoncha town police station of bhadradri kothagudem of telangana state humbly submit that, a case in cr. No. 420/2017 u/s 420 ipc, sec669c), 66 (D) of it act was reported at our police station. Where in a fraudulent transaction took place on 25.10.2017 from the debit card of the complainant with no. 504xx5331 for a purchase of worth rs. 10000.00 on pos [protected] at pay*www olacabs...

On 29th october sunday, i top up my ola money wallet (App) of rs 999 but all of sudden i realize and decided to withdraw money (Rs 999) from ola money to my bank account but failed to do that because ola money company has disabled withdraw option from mobile app due to lack of kyc.
When i understood through customer care dept of ola money that i have to submit kyc documents, i immediately submitted the documents (Pan card, aadhar card...

Dear sir/madam,
My request ticket id is 600216.
My name in my profile is selvam and my mobile number in my profile is [protected] and my mail id in my profile is [protected]@yahoo.co.in and the balance amount in my account is rs. 849.
I have used this number for transaction and recently on 14/10/2017, i had recharged rs. 599 to this number. (The transaction id : czqq-h1g9-4yo9)
As this jio number is expired, i could...

I have done the kyc verification process with ola money.. I was being informed that post submission of the kyc documents i will be able to transfer money from wallet to my bank a/c. Unfortunately nothing has happened.
Could you please check and get in touch with me in my registered number or my email id

Name - swarnava chatterjee
Phn:[protected]
Email:swarnavo. [protected]@gmail.com...

Hi, my wife became a victim of cyber crime on debit card.
She recieved a fraudulent call from someone asking for her card credentials to keep her card active. Unfortunately she gave the debit card details including the otp and her account got debited by rs.9999 with reference to a transaction on ola money.

The transaction time was around 12.00 pm ist.

The phone number that she received the fraudulent...

When i tried to add rs. 300 as ola money from ola app for booking taxi, the transaction was successful both the times but the money never reflected in ola money. Henceforth due to this i had to book the cab on cash.

I tried to transact using sbi netbanking on october 28th.
Here are the details of both the transactions:

1st transaction:-
Date: 28-oct-2017
Narration: to transfer inb ani technologies...

On the 17 th of oct i have cleared the ola dues of rs 435 from my bank and ola says no and they are not clearing the dues i have the bank print out with me and i have also mailed them the attachment and also called them several times and thy are denying this now i want to know wht to do as its a case of cheating by ola and i wnt to lodge a case of compensation on this pls help me now...

Dear ola,

Ola money [protected]

I want to know why my ola money account has been suspended and ola amount also available ₹434. Iam using rides for my personal use only. I didn't used my account for farud bookings. Kindly unlock my ola money account or else i will book consumer complaint on ola money.

Ola is doing farud to customer on daily basis. You don't have write to block my ola money. br...

My mobile number: [protected]

I had some balance in ola money, which i had kept for my ola travel. I didn't travel recently, but kept the money there since i trusted ola.

Once a few months before, when i saw a offer for ola pass for rs. 1, i took it. I never used the pass though.

Now i noticed that rs. 100 each was cut from my ola money, without me initiating the purchase, for renewal of the pass....

Sir,

Most respectfully i would like inform you that my current balance is not transferring ola money and i am unable to transfer to my registered bank account. After repeatedly complaining from last month why it is so late to resolve my problem. Please solve it.

Thanking you,

— forwarded message —
From: "rahat alam"
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