Ola Money Complaints & Reviews

This is suman from dhanbad jharkhand
On 01 sep 2017 my father received a fraud call from number [protected] as person is proclaiming himself as sbi employee and he told my father that your card is not linked with aadhar as after gst it has been mandatory to link all debit card with aadhar if he failed to do so his card will be blocked. He asked my father to share his debit card number after that he told my father he is sending one number (Otp). He have to tell him. My father also told him otp. When i inquired all i found he had transferred ₹9999 to his ola money zipcash as it was mentioned in my bank statement with transaction id[protected]. After that i have immediately blocked my debit card. I also filled a complaint in police station with complain number sde-no -16/17 on 02 sep 2017. But i am sure they will not do anything as they seemed to be reluctant to take it seriously according to him it is not a big amount so it's not a big deal for them.

Anticipating some legal action against such kind of people

Thanks
Suman jha
[protected]

Dear sir, this is inform to you that mrs. Manisha gupta w/o jagdish prasad gupta have sbi account no. [protected]. Rs. 9999 on dated 23.08.2017 has been deducted by (Othpg 937651 aip*transaction analysis) of ola money zip cash.
So plz provide the details (Name, address, mobile no.) of booker.

Thanks

Sushil singh
Cyber cell kushinagar,
Contact - [protected]
Email - [protected]@nic.in

Dear sir,

We have booking railway tkt through ola money by axis bank net banking. Sir one transaction is failed but rs 285.00 has been debitted on dated 01.09.2017 in my axis bank account and tkt is not booked.
Sir i have again booked the tkt though different payment on dated 01.09.2017. So, there is dual transaction of debitted of ts 285.00. Therefore, please please look in to the matter refund the amountof rs 285.00 of one transaction in my ola wallet account or axis bank account.

Sir i have also attached a copy of axis bank account for your ready reference. My ola money id is [protected].

Regards,
(Mahaveer bajpai)
Ola money id - [protected]
Contact no - [protected]

Hi sir/ma'am,

This is regarding the fraudulent transactions which took place yesterday (31-aug-2017) using my sbi debit card -622018*8606, by an anti-element pretending to be from banking dept.

The transaction id is sbipg[protected]a.

I have also send complaint to cyber crime dept.
Could you please block the transaction and refund the money.

Hoping for your kind help.
Pankaj sharma

Today two fraudulent deductions of inr 9999 each had been made from my savings account towards fraud purchase on pos at ola money - zip cash

Kindly cancel the transaction so that i can get my money back. Kindly help to resolve the issue. Need help.

The deduction was happen from my brother's savings account.in behalf of my father i written it. Kindly resolve it with immediate effect

Sbi account - [protected]
Plaza call - [protected]

Hi, my wife got a call today morning from an unknown umber [protected] and asked card details and csv code and used ola money zip cash to withdraw money form my wife's sbi bank account.

He generated one time password and called again and completed this transaction.
Yes, i agree that its my wife's ignorance that casued this issue.

I want to take your help to block this provider using ola money-zipcash feature. This is his phone number : [protected]
Can you please help me in stopped this fraud?
At least other will not get fall into this trap.
Please let me know if yo uneed any other proofs.

Ola money recharge via netbanking (Hdfc) failed. However, money was deducted from the account but it doesn't reflect in the wallet balance. It hasn't been refunded yet.

I'm experiencing this payment failure third time.
Payu or whatever the name of the payment gateway is not at all intuitive and hijacks normal actions which the user is conditioned to execute.

The money should be refunded within 24-48 hrs. However, this is not the case. Since, this is happening repeatedly it looks like a scam.

Hi,

On 30th aug around 10 am i was adding money in my ola wallet through hdfc net banking.
But amount rs 600/- got debited from my account and it did not credited in ola money wallet and my session got expired.

I did not received any communication regarding this from ola.
Now it is been 3 days and my money did not credite, neither in my account nor in ola money wallet.

Ola said the they rply with 2 hrs but have not received any response from them till date.

I want ola to return my money back or i will never travel by ola.
I will share this bad experience of ola with everyone and will suggest them not use this app at all.

Kindly help me to get my money back.

Hi,

My name is shamita bhatkar and today morning (30th august) my axis bank account was hacked and part of the money (17, 000) have been transferred thru ola.

The details are as follows:
1.[protected]
Ecom pur/www olacabs
C/gurgaon/300817/04:48 8000.00

2.[protected]
Ecom pur/www olacabs
C/gurgaon/300817/04:50 9000.00

I am going to police to complain and shall forward a copy of the complaint soon.

Please please help me recover the money.

Regards

Shamita bhatkar
[protected] / [protected]
Shamita. [protected]@gmail.com

My mother got a phone call thru [protected] at 10.50 hrs ; He introduce himself as branch manager and asked the ATM card no.and he forced to tell the card no to activate the card . After 11.02 hrs she got that sms that transaction of Rs 9999/ occurred thru detail SBIPG[protected] OLA MONEY -ZIPCASH MUMBAI . Dated 23.08.2017
We informed the bank immediately to take the appropriate action for the refund of payment
First six digit and last four digit of debit card is as under
519619XXXXXXX5053.

I had try to add rs 200 in my ola money account and amount is also deducted from my bank account but that amount does not reflect in my ola money account, i want either that amount reflect in my ola money account or refunded in my bank account as soon as possible, please it's a request please remmit my money back into my bank account or my ola money account

Yerram srinivasa rao on aug 29, 2017

Three fraud transaction have done from my account xxxxx79694 of 8699 rupee on 28.08.2017 at 4:40pm. Transaction details is debit/ola money. I have not purchase any item, even i have not share any details to anyone. So please refund money the same and provide the information as soon as possible. I have already informed to bank..

Transaction id - payust[protected] at ola money - zipcash txn#[protected],[protected] and[protected]...

My card number ending 504xxxxx6269.

Yesterday, two fraudulent deductions of inr 9999 each had been made from my savings account towards fraud purchase on pos payust[protected] at ola money - zip cash txn#[protected], #[protected].

Kindly cancel the transaction so that i can get my money back. Kindly help to resolve the issue. Need help.

The deduction was happen from my brother's savings account.in behalf of my brother i written it. Kindly resolve it with immediate effect.

Hi, with the stolen sbi debit card details ola money wallet was topped up rs 5000/- on 03/08/2017. With following transaction details

03.08.2017 sbipg[protected]ola money zipcash 5000.00

I wanted to know the details of this person as this transaction was fraud and illegal. We already blocked the card and need to know the fraud person details to book the police case. We need your kind co-operation in this regard.

More to add, you wallet top-up should use the third level authentication of otp. So the this type of fraud can be avoided at the first place.

Hi,

I am continuously raising issues on ola money, but my submitted requests get deleted and i do not get any response. This is so weird. I need to follow up on my raised concern but not sure why i am not getting any response from ola money guys.
I tried to call call center but no one ever picks up call.

I am not sure what i am supposed to do

One fraud transaction have done from my account xxxxx03965 of 2000 rupee on 21.08.2017 at 9:30am. Transaction details is debit/ola money. Even i have not share any details to anyone. So please refund money the same and provide the information as soon as possible. I have already informed to bank..
Transaction id - iin/i-debit/olamoney/[protected].
My card number ending xxxxx0780

I got a fraud call for aadhar card verification and asked otp i lost rs. 10000.in mumbai, at 11:51 am on 26 th august 2017 i got one time password for debiting money from my canara bank debit card ending with digits 7232. Please give me the details of the transaction, name of the culprit, device information etc. So that i can file a complaint to police.

On 24 august 2017 i have tried to fill bihar police constable form bt after deducting two times money from my account i m not able to get got registration number so i compained regarding this issue to citrus payment then today i got a call from customer complaint number and they said they are refunding my money and then ask me to share otp and i think my mind is not working properly and i didn't see that i am sharing otp for online payment nd my rs 8506 has been deducted from my account.
Here are fraudelent debit transaction details
Thank you for using your sbi debit card 459xx6109 for a purchase worth rs8506.0 on pos payust[protected] at ola money - zipcash txn#[protected].
Debit card details - 459150xxxxxx6109.
I am in process of lodging a police complaint. Kindly resolve this issue at the earliest.

Respect sir
On 25/8/2017 morning i got call from tel:[protected] and he asking me otp and i give to him and following amount was deducted from my account and transfer to ola money
Ansaction id: s8963241 amount-9999
Transaction id: s8971848 amount-9999
Translation id: s8994894 amount -4700
I have all ready mail to [protected]@olacabs with cyber crime office fir copy and bank statements
br...

My card has been used for 6 transaction of rs.9999 and rs 19999. They claimed to be bank officials. Even though i refused it, he proved it with my first 8 digits of my debit card number. He was all right about my card number. I doubt that some bank officials are behind it. I request you to take necessary actions and please refund the money transferred through id pos payust[protected] at zipcash tnx#[protected] and pos payust[protected] at zipcash tnx#[protected].
I hope u will take necessary actions