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Ola Money Complaints & Reviews

3.1
Updated: Jul 7, 2025
Complaints 1395
Resolved
792
Unresolved
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Ola Money reviews & complaints page 60

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P
Professor Dr. Naresh Vats
from Delhi, Delhi
Aug 12, 2017
Resolved
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Address: Nagpur, Maharashtra

My ola money account mob. [protected] charged for rs. 599/ on august 1, 2017 through internet bank and complain ref no. 482637 to ms. Anita dated august 1, 2017 for refund in my account or recharge my ola money account.
On dated august 2, 2017 again complain reference no. 483383 for refund in to my account as committed to be done within 7 days.
Unfortunately, amount of rs. 599/ has neither been credited to my ola money account nor refunded back to me. It is great fraud by ola money which has mentally harassed and agonised me and tarnished my image while travelling on ola car.
My request firstly to refund the money with penalty of double to the amount in my bank account or else your company will force me to prosecute ola money in the law of consumer court.
Sep 19, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Aug 10, 2017
jagannath wakhare's response
Any person debit 9999 rs.in my Ac.UST[protected]la Money_Zipcash txn[protected].
Verified Support
Aug 13, 2017
Ola Money Customer Care's response
Hello,

Greetings for the day!

We regret the inconvenience caused to you.

Please note that our system didn't receive your refill amount of Rs.XXX/- and a refund was initiated automatically. We request you to find the transaction details below:

PayU ID - [protected]​​​
Transaction ID - cz5r-l73t-u4r8
Bank Ref No. - IXGADVGOI5

This amount will reflect in your source account within 7 to 10 business days as per the standard banking procedure.

We value your business and kindly write to us for further assistance.

Regards,

Team Ola Money
Date_09_08_2017 any person debit 9999 rs.time _11.2 AM.UST[protected] ola Money_Zipcash txn.[protected]
Yesterday (0/08/2017) in the evening I added Rs500 to my ola money account.. my money was debited from bank account but was credited to ola account.
Transaction reference number is
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    dinesh1966
    from Mumbai, Maharashtra
    Aug 12, 2017
    Resolved
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    Resolved

    Address: Jalaun, Uttar Pradesh

    On 30th july, 2017 at 11:55 am, there was a call from unknown caller and he represented himself as a bank officer.in the conversation, he succeeded to take my atm card details. I some time i saw sma that rupees 9521.00 are illegally withdrawn from my sbi bank account. Upon investigation, it was found that money transaction has taken place through ola money. The
    Transaction details: sbitg[protected] olamoney-zipcash
    My name: ramesh chandra
    Contact number:+91 [protected]
    Sep 13, 2017
    Complaint marked as Resolved 
    Ola Money customer support has been notified about the posted complaint.
    Verified Support
    Aug 13, 2017
    Ola Money Customer Care's response
    We would request you to please provide the first six and last four digits of the card for us to block the wallet.

    In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

    Please feel free to revert with queries and we would be happy to assist you.

    Regards,

    Team Ola Money
    Aug 15, 2017
    Updated by dinesh1966
    Dear Sir/Madam,

    Thank you for your response. Please note that we do not have any wallet with you and fraud has taken place by taking card information over phone. However, we have lodged a complaint with concern authority.

    Regards,
    Ramesh
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      M
      mouli46
      from Chennai, Tamil Nadu
      Aug 12, 2017
      Resolved
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      Resolved

      I paid through ola money for an auto ride on 7th aug 17. The fare was rs 109. On checking my account in ola money, i found that rs 109 was charged twice for the same ride for the same destination for the same time. But on checking ola app, it was only a single charge of rs 109. I wonder what happened to this transaction inspite of ola app deducting only 109.

      At this rate i fear to use ola cabs/autos as there is uncertainty in the charges. Please refund the extra amount of 109 at the earliest.
      Sep 13, 2017
      Complaint marked as Resolved 
      Ola Money customer support has been notified about the posted complaint.
      Verified Support
      Aug 13, 2017
      Ola Money Customer Care's response
      We have notified this issue to our concerned team and they’ll get back with an update at the earliest.​

      For further queries, please write to [protected]@olacabs.com. You may also contact them on 3355 3355 along with the city code.

      Regards,

      Team Ola Money​
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        S
        saiprakash027
        from Burla, Odisha
        Aug 12, 2017
        Resolved
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        Resolved

        Address: 605003

        Sir,
        On 11 th aug 2017 one person called up claiming himself to be sbi manager took details of my sbi bank account debit card and illegally purchased for rs. 9999 from my debit card account on pos at ola money - zipcash.
        My debit card no is xxx...6917. He has also taken my aadhar details.
        Plz help quickly
        Plz take action to arrest the person and credit my money back in my account

        Thanks,
        Saiprakash
        Sep 13, 2017
        Complaint marked as Resolved 
        Ola Money customer support has been notified about the posted complaint.
        Verified Support
        Aug 13, 2017
        Ola Money Customer Care's response
        We would request you to please provide the first six and last four digits of the card for us to block the wallet.

        In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

        Please feel free to revert with queries and we would be happy to assist you.

        Regards,

        Team Ola Money
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          H
          hegde.namrata94
          from Gurgaon, Haryana
          Aug 11, 2017
          Resolved
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          Resolved

          Dear ola cabs

          Today i. E 11th of august 2017, a fraudulent transaction bearing txn number recom/prcr/[protected]/[protected] for rs 9999.00 at 11:07 has been made towards "www olacabs com, gurgaon from my bank account with uco bank. You are requested to provide the detail of beneficiary to whom this amount is transferred and stop the payment against the beneficiary account and kindly refund the money to my bank account.

          Kindly please look into it as it seems to be cyber fraud racket
          -namrata hegde
          +1 photos
          Sep 13, 2017
          Complaint marked as Resolved 
          Ola Money customer support has been notified about the posted complaint.
          Verified Support
          Aug 13, 2017
          Ola Money Customer Care's response
          We would request you to please provide the first six and last four digits of the card for us to block the wallet.

          In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

          Please feel free to revert with queries and we would be happy to assist you.

          Regards,

          Team Ola Money
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            U
            umesh chinwan
            from Vikasnagar, Uttarakhand
            Aug 11, 2017
            Resolved
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            Resolved

            Address: Dehradun, Uttarakhand, 248006
            Website: ola money

            Dear sar, my name is vinod singh. Form chamoli uttarakhand. Date[protected] time 3.00pm any fraud person coll me and say i am sbi manejar and ask adhar no and debit card no then he debit 9999.00 rupes acc. Ola money_zipcash. Please chake this fraudd person.
            I am requesting you to record my complaint and find out the culprit for punishment and for refunding my money.
            This is for your kind information and necessary action.
            Sep 13, 2017
            Complaint marked as Resolved 
            Ola Money customer support has been notified about the posted complaint.
            Verified Support
            Aug 13, 2017
            Ola Money Customer Care's response
            We would request you to please provide the first six and last four digits of the card for us to block the wallet.

            In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

            Please feel free to revert with queries and we would be happy to assist you.

            Regards,

            Team Ola Money
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              H
              hrituparna biswas
              from Barpeta Road, Assam
              Aug 11, 2017
              Resolved
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              Resolved

              Address: 799014

              Hi, a man from +91 [protected] called me last day and he convinced me to link my sbi account no to aadhar card and asked for some codes which were sent to my mobile no +91-[protected]. After some time when the bank gave me the massage that an amount of 9999 deducted from my account, i blocked my card and realised that i got cheated.
              That phone no belongs from vodaphone and from bihar or jharkhand.

              Then an otp generation massage came which is like this

              301503 is your one time password for online purchase of rs 9999.00 at ola money - zipcash thru state bank sbi card ending xxx...8136. Don't share this with anyone
              10aug 2017, 12:12 pm

              399354 is your one time password for online purchase of rs 9999.00 at ola money - zipcash thru state bank sbi card ending xxx...8136. Don't share this with anyone
              10aug 2017, 12:15 pm

              The next massage which came to me is like that

              "thank you for using your sbi debit card 510xx8136 for a purchase worth rs9999.0 on pos payust[protected] at ola money-zipcash txn#[protected]"
              12.17 pm

              My account no is [protected]
              Atm card no - 510xxxxxxxx8136

              Please help me to get my money back!!!
              +5 photos
              Sep 13, 2017
              Complaint marked as Resolved 
              Ola Money customer support has been notified about the posted complaint.
              Verified Support
              Aug 13, 2017
              Ola Money Customer Care's response
              We would request you to please provide the first six and last four digits of the card for us to block the wallet.

              In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

              Please feel free to revert with queries and we would be happy to assist you.

              Regards,

              Team Ola Money
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                J
                jagannath wakhare
                from Pune, Maharashtra
                Aug 11, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 000000386

                Dear sar, my name is jagannath rangnath wakhare. Mahavir nagar buldana pin code_443001 maharashtra. My phone no. Is [protected]. This my real address date_9_8_2017 time 11.00am any fraud person coll me and say i am sbi manejar and ask adhar no and card no then he debit 9999.00 romy acc. Pay ust[protected]. Ola money_zipcash txn.[protected]. Please chake thisfraudd person and chaker. His real aadhar card and other proof..
                Sep 13, 2017
                Complaint marked as Resolved 
                Ola Money customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2017
                Ola Money Customer Care's response
                We would request you to please provide the first six and last four digits of the card for us to block the wallet.

                In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

                Please feel free to revert with queries and we would be happy to assist you.

                Regards,

                Team Ola Money
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                  S
                  Soumyanish Goswami
                  from Kolkata, West Bengal
                  Aug 9, 2017
                  Resolved
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                  Resolved

                  To sbi.02020

                  Sir,
                  Please refer to the trailing mail. My savings account no [protected], maintained under sbi khagra branch (Code 2020) in murshidabad but for service i stay at haldia.
                  My global debit card no [protected]. I activated this card on 30/07/2017. On 05/08/2017 at around 3.58 p. M one call came from vodaphone no [protected] and asked my ill wife about the debit card no. By mistake my wife told that no of debit card and otp from phone. That fraud started online shopping between 4 pm to 4.05 pm. Through ola money zipcash and stole rs 10000 from my full balance of rs 11714. The sp of purba medinipur has been informed.


                  I am requesting you to record my complaint and find out the culprit for punishment and for refunding my money. Sbi has already been informed by trailing mail.

                  This is for your kind information and necessary action.

                  Regards,
                  Soumyanish goswami
                  Sep 10, 2017
                  Complaint marked as Resolved 
                  Ola Money customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2017
                  Ola Money Customer Care's response
                  Ola Soumyanish,

                  Greetings for the day!

                  We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                  We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

                  In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

                  Please feel free to revert with queries and we would be happy to assist you.

                  Regards,

                  Team Ola Money
                  Aug 10, 2017
                  Updated by Soumyanish Goswami
                  Dear Sir,
                  As required by you, please note the first 6 digit of the card is 559601 and last 4 digit is 1520.
                  This is for your necessary action.

                  Regards,
                  S.Goswami
                  I have transferred rs.100/- from my bank account to Ola money Account debited and not credited to ola money. Transaction reference no.[protected]!GABTTVUN1. Please reverse the amount or credit to ola money. G Neelakanta Gouda
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                    S
                    siddhi patel
                    from Rajkot, Gujarat
                    Aug 9, 2017
                    Resolved
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                    Resolved

                    My name is siddhi patel. Today around at 10 am one fraud tricked me and transferred rs. 9999 on pos payust[protected] at ola money-zipcash txn#[protected] and rs. 9999 on pos payust[protected] at ola money-zipcash txn#[protected]. Their phone numbers are [protected] & [protected].
                    Can you please reverse the transfer?
                    I will register a police complaint also against this fraud.
                    Sep 11, 2017
                    Complaint marked as Resolved 
                    Ola Money customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 09, 2017
                    Ola Money Customer Care's response
                    Ola Siddhi,

                    Greetings for the day!

                    We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                    We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

                    In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

                    Please feel free to revert with queries and we would be happy to assist you.

                    Regards,

                    Team Ola Money
                    Aug 09, 2017
                    Updated by siddhi patel
                    My debit card number's first six digits are 622018 and last 4 digits are 2888. image is attached with this.
                    I'll lodge a complaint against the fraud today itself.

                    Thank you.

                    Aug 09, 2017
                    Updated by siddhi patel
                    Also go through this image.

                    Is there any updates?
                    My name is Dinesh kumar Mera Account se fake call kr ke 18000 Rupay Ola money zipcaah pe Transfer kiya gya h...Plz mere pase waps kriye...Plz call me [protected]
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                      S
                      spguntur
                      from Guntur, Andhra Pradesh
                      Aug 9, 2017
                      Resolved
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                      Resolved

                      Address: Guntur, Andhra Pradesh, 522004

                      Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulently person by cheating through fake call in the complainant mobile phone.[protected] and his account number has been debited as under:
                      Sbi:[protected] rs.9998 on 8-8-2017
                      Ifsc. Sbin0007821

                      Kindly arrange to refund the amount to the above number.
                      Regards:
                      Sub-inspector of police,
                      Narasaraopet rural police station.
                      Guntur district,
                      Andhra pradesh.
                      [protected]
                      [protected]@nodal. Appolice.gov.in
                      +1 photos
                      Sep 21, 2017
                      Complaint marked as Resolved 
                      Ola Money customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2017
                      Ola Money Customer Care's response
                      Ola,

                      Greetings for the day!

                      We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                      We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

                      In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

                      Please feel free to revert with queries and we would be happy to assist you.

                      Regards,

                      Team Ola Money
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                        R
                        Rajen Rongphar
                        from Lala, Assam
                        Aug 9, 2017
                        Resolved
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                        Resolved

                        Address: Ranchi, Jharkhand, 9577

                        Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulent person by cheating through fake calling in my mobile phone no [protected]. My account has been debitted as under :

                        Rs. 1, 900/- on pos payust[protected]
                        Trnx.[protected] on dated:- 07.08.2017

                        Kindly arrange to refund in my sb account no. [protected] at sbi bokajan ifsc0007051

                        Regards mr. Rajen rongphar. Cotact no. [protected]
                        Sep 9, 2017
                        Complaint marked as Resolved 
                        Ola Money customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 09, 2017
                        Ola Money Customer Care's response
                        Ola Rajen,

                        Greetings for the day!

                        We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                        We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

                        In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

                        Please feel free to revert with queries and we would be happy to assist you.

                        Regards,

                        Team Ola Money
                        Today(09/08/2017) around 11:40 AM ..
                        The following number rang me. They said that they are from Ola Money.
                        [protected]
                        [protected]
                        I dont'n Know why they asked me the same question what before they asked me.. and I have given my Card no again. After given my card no. The following msg came.
                        Rajen Rongphar's [Complaint's author] reply, Aug 9, 2017
                        On dated: 07/08/2017
                        This number rang me: +917541822259
                        Name: Depak Sharma (as he told me)
                        Now he blocked my number.
                        I added 91 rupees from my sbi net banking but money did not added in ola money. Please look into this matter.
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                          H
                          Harah Sha
                          from Shikohabad, Uttar Pradesh
                          Aug 9, 2017
                          Resolved
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                          Resolved

                          I have send money from my ola money balance to my saving account on 24 may of amount approx 5700 but so far it is not transferred. Transaction details
                          Cz6c-rdq2-aoya
                          Cz6c-rbtf-dyfz
                          So you are requested to send money in my ola money account or my saving account.
                          It is already too delay for taking transferred my money from ola money to my saving account. Please do it fast
                          Sep 20, 2017
                          Complaint marked as Resolved 
                          Ola Money customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2017
                          Ola Money Customer Care's response
                          Ola Harah,

                          Greetings for the day!

                          We regret the inconvenience caused to you.

                          Request you to share the registered email id and contact number in order for us to track the issue and update you on the same.

                          We value your business, kindly write to us for any assistance.

                          Regards,

                          Team Ola Money
                          Email - [protected]@hmail.com
                          Mobile no. [protected]
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                            V
                            vedram11758
                            from Jabalpur, Madhya Pradesh
                            Aug 8, 2017
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                            Address: Anuppur, Madhya Pradesh, 484555

                            Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulent person by cheating through fake calling in my mobile phone no [protected]. My account has been debitted as under :

                            Sbipg[protected] rs 9999.00 on 08.08.2017
                            Sbipg[protected] rs 9999.00 on 08.08.2017

                            Kindly arrange to refund in my sb account no [protected] at sbi nowrozabad 03958

                            Regards vedram [protected]
                            Ola Money customer support has been notified about the posted complaint.
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                              J
                              jois
                              from Bengaluru, Karnataka
                              Aug 7, 2017
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                              Address: Cash txn # 010024305

                              Hi
                              We became a victim of debit card fraud. A fraud person who contacted with, his telephone number is [protected] pretended to be a state bank of india staff made following fraudulent transactions with our debit card with details - xxx4583 sbi malleswaram branch bangalore
                              1. Inr rs. 9999 from sbi saving bank account on (5/8/17) at around 5.49 pm towards a fraud purchase on pos payust[protected] at ola money zip cash txn #[protected] and sbi card used is *...4583
                              2. Inr rs. 9777 from sbi saving bank account on (5/8/17) at around 5.49 pm towards a fraud purchase on pos payust[protected] at ola money zip cash txn #[protected] and sbi card used is *...4583
                              Total fraud deduction = inr 19, 776.

                              I request you to please cancel the transaction and refund the money back to the original bank account.
                              Kindly help me. I will be highly obliged.

                              Please kindly contact on the following numbers for any additional information if required. [protected], [protected].

                              Thank you.

                              B r n jois

                              Bangalore (Your regular customer)
                              Ola Money customer support has been notified about the posted complaint.
                              Dear Sir
                              My complaint is not yet resolved pl
                              jois
                              brnj's reply, Aug 22, 2017
                              Dear Sir
                              My complaint is not yet resolved pl
                              jois
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                                A
                                arvindkrch
                                from Kanpur, Uttar Pradesh
                                Aug 6, 2017
                                Resolved
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                                Resolved

                                Address: Ballia, Uttar Pradesh, 277001
                                Website: olamoney-zipcash

                                I have got a fraud call from [protected] and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 9999.00 has been deducted. The transaction number is[protected] and the time is 10.13pm and pos is[protected]. The transaction has been done from my state bank of india account.
                                Its my request that please stop the delivery of the goods which they have purchased.
                                Sep 16, 2017
                                Complaint marked as Resolved 
                                Ola Money customer support has been notified about the posted complaint.
                                Aug 06, 2017
                                Updated by arvindkrch
                                the transaction date is 05/08/2017.
                                Aug 06, 2017
                                Updated by arvindkrch
                                its my request to plz cancel this transaction.
                                Verified Support
                                Aug 16, 2017
                                Ola Money Customer Care's response
                                Hello Customer,

                                Greetings for the day!

                                We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                                We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

                                In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

                                Please feel free to revert with queries and we would be happy to assist you.

                                Regards,

                                Team Ola Money
                                As i have added money in ola money account but it is showing pending please do it in my account.
                                narayan.[protected]@outlook.com
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                                  M
                                  Mast Aggrwal
                                  from Basti, Uttar Pradesh
                                  Aug 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 127046
                                  Website: Olamoney.in

                                  There is fake transaction of rs4555 done from my wallet on book my show its not done by me plz refund me otherwise i will file complaint on cm window n consumer court. This msg will come on my mobile mentioned below

                                  "you just paid rs. 4955.40 ola money to our partner bookmyshow. Your transaction id is cz65-fzps-a9z5. Updated ola money balance is rs. 44.60."
                                  Sep 24, 2017
                                  Complaint marked as Resolved 
                                  Ola Money customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2017
                                  Ola Money Customer Care's response
                                  Hello Customer

                                  We regret the inconvenience

                                  Please write to [protected]@zipcash.in with your registered e-mail i'd or contact number in order to assist you further in this regards.

                                  We appreciate your kind understanding in this regards.
                                  I am unable to transfer money from olamoney to other account or mobile number. Please resolve this issue asap.

                                  Thanks
                                  Pramod Panigrahy
                                  Mob: [protected]
                                  Dear
                                  I am not applying for Ola share pass if rs 99 but it's reduced from my account.
                                  Without my permission how you can do it.
                                  Kindly explain.

                                  account hacked - Comment #2812576 - Image #0
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                                    S
                                    Soumyanish Goswami
                                    from Kolkata, West Bengal
                                    Aug 6, 2017
                                    Resolved
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                                    After calling from mobile no [protected] one fraud person giving his identity as bank officer collected my debit card no of sbi and after 2 minutes the sent otp from my ill wife. After that rs 10000 was deducted for ola money zip cash from my savings bank account of sbi, which maintained in the name of mr. Soumyanish goswami. Please helf to refund my money.
                                    Transaction was done at 4.00 pm on date 05/08/2017
                                    Regards,
                                    Soumyanish goswami
                                    Sep 20, 2017
                                    Complaint marked as Resolved 
                                    Ola Money customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2017
                                    Ola Money Customer Care's response
                                    Hi Soumyanish,

                                    We would request you to please provide the first six and last four digits of the card for us to block the wallet.

                                    Please ask the concerned authorities (Police or Bank) to write to [protected]@olacabs.com with the supporting documents for investigation.

                                    Regards
                                    Team Ola Money
                                    दिनांक 06/08/17 को अवैध रूप से लेनदेन कर प्रार्थीया रजनी तिवारी के खाता न.[protected]से आधार कार्ड लिंक करने के बहाने SBIPG[protected]payUSBIPG के माध्यम से 20, 000 रुपये एवम SPIPG[protected] ola money zip case mumbai के माध्यम से 10, 000 रुपये निकाल लिए गए लेनदेन निरस्त करने की कृपया करे

                                    fraudulent transaction from ac of soumyanish goswami - Comment #2812543 - Image #0
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                                      V
                                      VinayMishra#321
                                      from Bengaluru, Karnataka
                                      Aug 5, 2017
                                      Resolved
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                                      Mera naam abhishek pandey hai mujhe kal dopahar fake call aai jo apne apko sbi bank ka member bata raha tha jo ki true callerid pe deepak verma bihar dikha raha hai usne mere papa ka atm activate karne ki baat bolkar aur mujhe guaranter banne ke liye bola aur mujhse mera atm card number aur otp mangi jiski wajah se mere account num [protected] se do baar 9990 aur 10000 rs nikaal liye gae aur ye rs by debit sbipg[protected]ola money-zip cash mumbai aur sbipg[protected]ola money-zip cash me transfer hua hai aapse nivedan hai ki mere rupees refund kar diye jae. Aur iski shikayat maine cyber cell m ki hai jiska complaint num ccno 1115/2017 hai.

                                      Please block that ola account and do needful to revert money back to actual owner.
                                      +1 photos
                                      Sep 8, 2017
                                      Complaint marked as Resolved 
                                      Ola Money customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Ola Money Customer Care's response
                                      Hi Vinay

                                      We would request you to please provide the first six and last four digits of the card for us to block the wallet.

                                      Please ask the concerned authorities (Police or Bank) to write to [protected]@olacabs.com with the supporting documents for investigation.

                                      Regards
                                      Team Ola Money
                                      Aug 06, 2017
                                      Updated by VinayMishra#321
                                      First Six digit Card number - 622018
                                      Last four digit Card number - 7591

                                      Crime branch and police authority has sent complaint to support ola and [protected]@olas.com please do validate.

                                      Thank you for co-ordination.

                                      Thanks
                                      First Six digit Card number - 622018
                                      Last four digit Card number - 7591

                                      Crime branch and police authority has sent complaint to support ola and [protected]@olas.com please do vaildate.

                                      Thank you for co-ordination.

                                      Thanks
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                                        Y
                                        Yasmeen Sayed
                                        from New Delhi, Delhi
                                        Aug 4, 2017
                                        Resolved
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                                        I am mo. Salim my a/c no. Is [protected] and atm card no. Is [protected]. I have received fake call regarding updating of account detail on 31.07.2017 and after that following transactions has been made in my account and rs. 29, 998/- has been debited.

                                        The fraud peron do the transaction details are as follows:

                                        Transaction date particulars debit amont

                                        31.07.2017 sbibuddy 5000

                                        31.07.2017 cubbankw 5000

                                        31.07.2017 payust[protected]Ola money zip cash) 9999

                                        31.07.2017 payust[protected]Ola money zip cash) 9999

                                        Total rs. 29998

                                        My contact details: [protected]
                                        +2 photos
                                        Sep 19, 2017
                                        Complaint marked as Resolved 
                                        Ola Money customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 04, 2017
                                        Ola Money Customer Care's response
                                        We understand your concern regarding an unauthorized transaction processed towards Ola Money.

                                        We are unable to trace any transaction with the provided card number on mentioned date.

                                        In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

                                        Please feel free to revert with queries and we would be happy to assist you.

                                        Regards,

                                        Team Ola Money
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