| Address: Nagpur, Maharashtra |
My ola money account mob. [protected] charged for rs. 599/ on august 1, 2017 through internet bank and complain ref no. 482637 to ms. Anita dated august 1, 2017 for refund in my account or recharge my ola money account.
On dated august 2, 2017 again complain reference no. 483383 for refund in to my account as committed to be done within 7 days.
Unfortunately, amount of rs. 599/ has neither been credited to my ola money account nor refunded back to me. It is great fraud by ola money which has mentally harassed and agonised me and tarnished my image while travelling on ola car.
My request firstly to refund the money with penalty of double to the amount in my bank account or else your company will force me to prosecute ola money in the law of consumer court.
Sep 19, 2017
Complaint marked as Resolved
Ola Money customer support has been notified about the posted complaint.
Aug 10, 2017
jagannath wakhare's response Any person debit 9999 rs.in my Ac.UST[protected]la Money_Zipcash txn[protected].
Verified Support
Aug 13, 2017
Ola Money Customer Care's response Hello,
Greetings for the day!
We regret the inconvenience caused to you.
Please note that our system didn't receive your refill amount of Rs.XXX/- and a refund was initiated automatically. We request you to find the transaction details below:
PayU ID - [protected]
Transaction ID - cz5r-l73t-u4r8
Bank Ref No. - IXGADVGOI5
This amount will reflect in your source account within 7 to 10 business days as per the standard banking procedure.
We value your business and kindly write to us for further assistance.
Regards,
Team Ola Money
Transaction reference number is