I was called by a person and asked for my atm details as he said that he wants to renew my card, now i got to know that he has cleared my account and now i can't even clear my semester fees, please cancel d order made by card ending 37 today before sometime, i really need that money otherwise i can't appear my exams, i have attached the transaction messages, please cancel these orders, i am in bad need of that money, i need it more than any thing
Sep 17, 2017
Complaint marked as Resolved
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Ola Money Customer Care's response Ola Shivcharan,
Greetings for the day!
We understand your concern regarding an unauthorized transaction processed towards Ola Money.
We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.
In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.
Please feel free to revert with queries and we would be happy to assist you.
Regards,
Team Ola Money
I have enclosed the receipt
Mob [protected]
[protected]@gmail.com
Kindly look I to the matter chandrashekar