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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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1858
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OLX India reviews & complaints page 120

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A
Arachi jaat
from Mumbai, Maharashtra
Nov 28, 2019
Resolved
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Resolved

25 nov 2019, ko mne apna phone dala tha olx pe usi din mere pas ek call aya ki muhje buy krna he usne apna nam vikas patel bataya or bola ki me army me hu foji hu to usne kha me apko online payment krdu ga mne kha ok usne ek qr code send kra or bola ki ise scan krlo apki money apke account me transfer hogye gi or scan krte hi 4500 ruppe less hogye humare account se fir usne apna phone off krdia or number bhi blacklist krdia usne apni fake detail bhi send ki thi
Ye us fraud ka number he [protected]
Please take action
Jan 5, 2020
Complaint marked as Resolved 
Verified Support
Nov 28, 2019
OLX India Customer Care's response
Dear Arachi,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    S
    Subhra Choudhury
    from Mumbai, Maharashtra
    Nov 28, 2019
    Resolved
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    Resolved

    Address: 43 East Tips is Road, Kolkata, West Bengal, 700105

    I sent my car at service station olx exclusive pvt ltd. 43 tips is road, kol-700105 for yearly service on 24.11.2019 and the service said my car will be ready in two days. But after repeated request they said car cannot be made ready as job card is not closed by service engineer who went on leave. Service manager is also on leave. Being a customer is it compulsory to hear such excuses and suffer delay. Let me know at what date i can get my car. I need my car tomorrow positively.
    Jan 1, 2020
    Complaint marked as Resolved 
    Nov 28, 2019
    Updated by Subhra Choudhury
    I sent my car at service station OLX Exclusive Pvt Ltd. 43 Tips is Road, Kol-700105 for yearly service on 24.11.2019 and the service said my car will be ready in two days. But after repeated request they said car cannot be made ready as job card is not closed by service engineer who went on leave. Service manager is also on leave. Being a customer is it compulsory to hear such excuses and suffer delay. Let me know at what date I can get my car. I need my car tomorrow positively.
    Verified Support
    Nov 28, 2019
    OLX India Customer Care's response
    Dear Subhra,

    We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

    Thanks,
    Team OLX
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      D
      Dishamathur26
      from Mumbai, Maharashtra
      Nov 27, 2019
      Resolved
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      Resolved

      Address: Officers Colony, Behind SDM Residence, Near Kalavati Hospital, Nadrai Gate, Kanshi Ram Nagar, Uttar Pradesh, 207123

      I posted an ad on olx to sell a table, within 5 minutes after ad I received a phone call from someone asking to buy it and wanted to give me advance money so that I don't sell it anywhere else. I received a QR code on WhatsApp from him as he was to pay me 4000 RS, and after scanning it on my Google pay 24, 172 RS got debited from my own bank account! Ad if is [protected]. How can olx be so careless when it comes to registration? On a platform where unknown buyers and sellers are contacting, how can you not retain there information in case police want to catch them? Because of an ad on olx I fell victim to online fraud and lost 24, 172 RS, how old is going to compensate??? I have filed an FIR in police of this issue which I am attaching to this!
      Dec 29, 2019
      Complaint marked as Resolved 
      Verified Support
      Nov 28, 2019
      OLX India Customer Care's response
      Dear Disha,

      Greetings from Team OLX!

      We would be more than happy to help you.

      Would request you to elaborate on your concern so that we can assist you accordingly.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
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        L
        landco
        from Bengaluru, Karnataka
        Nov 24, 2019
        Resolved
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        Resolved

        Address: 19/1 5 th main rajajinagar bangalore 10, Bangalore, Karnataka

        Hi sir
        Landco company regading 3 tims bay the pacage not proppar the serves olx we lass the money and time very bad serves olx not respond the excutives this month we bay the pacage refresh ads not responds laead bay the pacage this 2.11.2019 pacage we pay the amout 13000 al most completed 23days not reply the numbers very bad serves olx not respond the olx manegers.
        Dec 26, 2019
        Complaint marked as Resolved 
        Nov 24, 2019
        Updated by landco
        OLX India — not prop par serves

        1 Review
        19/1 5 th main rajajinagar bangalore 10, Bengaluru, Karnataka, India


        Hi sir
        landco company regarding 3 tims bay the pacage not proppar the serves olx we lass the money and time very bad serves olx not respond the excutives this month we bay the pacage refresh ads not responds laead bay the pacage this 2.11.2019 pacage we pay the amout 13000 al most completed 23days not reply the numbers very bad serves olx not respond the olx manegers .
        Verified Support
        Nov 25, 2019
        OLX India Customer Care's response
        Dear OLX user,

        We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

        Thanks,
        Team OLX
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          J
          Jaison Johnson
          from Tiruvalla, Kerala
          Nov 24, 2019
          Resolved
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          Resolved

          Address: 689501

          Hello my name is jaison and i have been receiving random calls from yesterday saying that i have seen your ad in olx and this number was given through chat. I haven't posted any ads and i have tried calling olx legal help but they are not being connected to. I would like it to be resolved as quickly as possible. Many people have been calling me. It s irritating. I have taken that guys ad id. I will be posting it with the photo.
          Dec 26, 2019
          Complaint marked as Resolved 
          Verified Support
          Nov 25, 2019
          OLX India Customer Care's response
          Dear Jaison,

          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

          Thanks,
          Team OLX
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            S
            Shashank Bahuguna
            from Agra, Uttar Pradesh
            Nov 22, 2019
            Resolved
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            Resolved

            Address: Dehradun, Uttarakhand

            I saw a scooty on olx.. I contact seller... And he asked to ppaid 23000 for it... I paid but he says the money will not refund.. He was fraud.. I request you to please arrest him.. And give my money back from him... There is a gang behind it.. All the identity they give was fake.. Please find them and take a action against them... Otherwise they will do again and again just like this
            Dec 26, 2019
            Complaint marked as Resolved 
            Verified Support
            Nov 25, 2019
            OLX India Customer Care's response
            Dear Shashank,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Hi sir
            I had a featured ad which I did for a month..I changed the city with neighbouring one and suddenly the ad was removed.

            Called customer care and mailed them..

            They had give a seven period window..

            I want my back or the ad should run upto 1 month...

            Please suggest
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              J
              jasonfer
              from Mumbai, Maharashtra
              Nov 22, 2019
              Resolved
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              Resolved

              I had seen an ad on olx by a guy about yamaha keyboard tyros 5 and he said that it will delivered. I paid 10000 rs and the product is said to be in transit as per their http://fastlanefreigcour.com/

              The seller number is [protected].

              All are from nagaland claiming to be from mumbai.

              Now asking for import license fees.

              This is his account details:
              Bank name:uco bank
              Acct name:ithishe aye
              Acct number:[protected]
              Ifs code:ucba0002604
              Branch:dimapur

              He shared his passport details as well.
              Dec 26, 2019
              Complaint marked as Resolved 
              Verified Support
              Nov 25, 2019
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting OLX!
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                S
                sankariams
                from Chennai, Tamil Nadu
                Nov 21, 2019
                Resolved
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                Resolved

                Address: 600107

                A seller (His mobile number [protected] & [protected]) advertised a mobile k6 power vide seller ad id [protected]. I have purchased the mobile from the seller in the common place in chennai at rs.2500/-. On that time the seller agreed that the mobile has no faults all are working fine. As such i bought the mobile and then i found that the mobile have major problem. The same day of purchase the mobile i tried to contact the seller but he switched off his mobile. I tried his another mobile he attend my call and agreed to change the mobile, but till now there is no response.
                Dec 22, 2019
                Complaint marked as Resolved 
                Verified Support
                Nov 21, 2019
                OLX India Customer Care's response
                Dear OLX User,

                We regret the inconvenience caused to you. We have shared the details with the concerned team. Our experts have taken the appropriate action.For further details, kindly contact us at [protected]@olx.in. Thank you for your patience and support.

                Thanks,
                Team OLX
                This is bring to your kind notice that, Saturday i have post one add regarding selling of my bike, yesterday morning my account has been suspended without any reason.
                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some items to sell and suddenly all my account got banned continuously. [protected]@gmail.com
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                  F
                  Fazela
                  from Mumbai, Maharashtra
                  Nov 20, 2019
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                  Address: Swaraj residency moshi pune, Pune, Maharashtra, 412105
                  Website: Olx

                  Neha jaiswal ne 10, 000/ rupees liye our fake i'd (Armi nashik camp i'd dikhaya our mujh se payese liye activa bike k liye... Wos ko punishment milan chahiye sir. Our armi me hai ye soun kr koi bhi wos pr trust krta hai... Plzzzzz wosko jail jana chahiye ye.. Ye 12 nov. 2019 ki abhi recent houwa hai mere sath. And plsss iss se bachiye sab plssss.. Wos ne phle 2500 liya our recites bna kr diya jis se samne wale ko pta chale ye fake na leg... But wo fraud hai.. Phir kha k wo armi se hai.. Log believe kr lete hain that is not good u have using armi i card for rupees it's insulting to armi. I think wos ko jaldi se pakad lena chahiye it's my request... Pls stay away that olx #neha jaiswal
                  Verified Support
                  Nov 20, 2019
                  OLX India Customer Care's response
                  Dear Fazela,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  Nov 21, 2019
                  Updated by Fazela
                  Abhi tk wos neha jaiswal ko pakda nahi hai 17 nov. Ko bhi ek person ko froud kiya hai ...kayesa management hai OLX shame on you ...jo jaldi koi reaction nahi le raha mujhe lagta hai OLX ka bhi person issme involve hai maene kitni complains Dekhi Google pr sab army ka naaam le kr lout rahe hain payesa..koi reply nahi neha jaiswal ko account delete kro wosko arrest kro ...our mujhe mere payese wapas chahiye ...OLX team I want quick reaction chahiye ...I want my money back cheater log...abhi tk kuch nahi kiya wos ka call record nikalye wosko arrest karye jayese mae phas gai hon baki ko to bachao iss dhouke se ...froud neha jaiswal ...
                  Nov 22, 2019
                  Updated by Fazela
                  Abhi tk kuch bol nahi rahe aplog I'm asking olx team
                  Nov 22, 2019
                  Updated by Fazela
                  Why are not upload images
                  Nov 22, 2019
                  Updated by Fazela
                  I sent this person pic but upload nahi ho raha add images me add nahi ho raha
                  Nov 28, 2019
                  Updated by Fazela
                  Sir olx team bakwasssssssss abhi tk mere rupees nahi mile...no reaction no call back no replying kuch nahi olx yar bnd krwao ye website...ku froud kr rahe ho
                  I don't know why my account is banned. I have not received any response from customer care as well. I am assuming it is due to internet image of my camera rather than the actual camera. I have not received any message stating that as well. Kindly unblock.
                  OLX India Customer Care's response, Nov 20, 2019
                  Verified Support
                  Dear Vimal,

                  We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

                  Thanks,
                  Team OLX
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                    G
                    Goswami Arsh
                    from Mumbai, Maharashtra
                    Nov 19, 2019
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    Dear
                    Olx users i found a job so i can search job from online
                    I view many jobs on olx advertising on olx job
                    Then i call hr he will fixed a interview
                    Then i go for interview they demanding[protected] for selery account open charge
                    So i go away on interview becouse they will be fraud many cases i see they give you dupilecate joining later with a date you are going to her date the company was going on that place mostly olx job was same fraud cetria i warning to all candidates pls no give the money for job and you will confirmed in advance on call your firm will no demand on selery account money and other reason i my suggesstion on olx company nothing posted on adversment on your app firstly you verify job firm location doccumention then your permission for posting job advertising
                    If you know people make mad on your throw
                    Thank you
                    Dec 22, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 20, 2019
                    OLX India Customer Care's response
                    Dear Arsh,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
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                      D
                      Devender Somanapally
                      from Mumbai, Maharashtra
                      Nov 19, 2019
                      Resolved
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                      Resolved

                      I have bean cheated by a person who is saying that he is from Indian army. He posted add on olx as Indian army man and he says pune international airport as army men. He said car is in Mumbai international airport (chethrapathi shivagi) u can check car Otherwise I will send car to your place by 1 day by paying 5000rs. So I paid 2000 rs By bank transfer. He had send that bank details to my what's app. The army man name is mohamad shaker. My original place is MANCHERIAL district Telangana state. The car as travel near MANCHERIAL but holding payment 6 to 7 times ask money 4 lakhs then I will send the 4 lakhs. He will send driver number to contact him for further usage. On the nexti called him and asked till where did u reached he said near by the MANCHERIAL but vehicle holding payment 4 lakhs .then he will ask our 1 lakh
                      Nov 22, 2019
                      Complaint marked as Resolved 
                      He will call me and his number 8696165162 Payment sensed number 7082513742 His name is vidyacharan Shukla His paytmnumber:PYTM0123455
                      Nov 19, 2019
                      Updated by Devender Somanapally
                      He will Cal me also till time
                      Nov 19, 2019
                      Updated by Devender Somanapally
                      His number [protected]
                      And his manager number [protected]
                      And courrier boy number [protected]
                      Courrier boy images are also sensed

                      Nov 19, 2019
                      Updated by Devender Somanapally
                      Please resolve my complaint olx admin please
                      Nov 19, 2019
                      Updated by Devender Somanapally
                      Please resolve me
                      My phone pay account number [protected]
                      Nov 19, 2019
                      Updated by Devender Somanapally
                      Please resolve my complaint
                      Verified Support
                      Nov 25, 2019
                      OLX India Customer Care's response
                      Dear Devender,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate on your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
                      Dear olx
                      sir mera name anup kumar hai.
                      mera olx ka [protected] id hi
                      mera id ban kar diya gya please aap use open kara dijiye
                      OLX India Customer Care's response, Nov 25, 2019
                      Verified Support
                      Dear Anup,

                      We regret the inconvenience caused to you. We have shared the details with the concerned team. Our experts have taken the appropriate action.For further details, kindly contact us at [email protected]. Thank you for your patience and support.

                      Thanks,
                      Team OLX
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                        H
                        harshagr101
                        from Mumbai, Maharashtra
                        Nov 19, 2019
                        Resolved
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                        Resolved

                        From past few days in my receiving many olx password calls and text messages about verifying my account etc. Even though i am not active user of olx and recently deleted my account so that the opt's related to forget password etc shall be stopped. Since not being your user i am get opts for verifying my account and password on call (I. E the facility you have provided in case text message does not arrive).
                        Its my humble request to you is that please block all the communication relating to opts and calls.
                        I don't want any password links and verification code on my mobile number.
                        Dec 29, 2019
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 19, 2019
                        OLX India Customer Care's response
                        Dear Harsh,

                        We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                        Thanks,
                        Team OLX
                        I booking a mobile 9000 RS for deleverd me for duplicatr mobile parcel .. the cheater mobile number is [protected].
                        OLX India Customer Care's response, Nov 25, 2019
                        Verified Support
                        Dear Harsha,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
                        Im not understanding why my accont was suspended from olx
                        on 13th november 2019 my account was suspended
                        [protected]
                        please activate my account
                        OLX India Customer Care's response, Nov 25, 2019
                        Verified Support
                        Dear OLX User,

                        We regret the inconvenience caused to you. We have shared the details with the concerned team. Our experts have taken the appropriate action.For further details, kindly contact us at [email protected]. Thank you for your patience and support.

                        Thanks,
                        Team OLX
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                          S
                          shivamgupta1987
                          from Mumbai, Maharashtra
                          Nov 18, 2019
                          Resolved
                          Report
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                          Resolved

                          Address: 160036

                          I purchased featured add from olx on date 6th nov. The add was suposed to run to 6th dec. On 18th i accidentally changed the city of that add. Due to which featured got remoed with in 2 min i again changed the city back to chandigarh but still olx didnt gave my featured add back. Now they are saying once removed we dont provide that add back. This si total forgery. Scam. As i got same add back with i bought. Kindly help me out
                          Dec 26, 2019
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 19, 2019
                          OLX India Customer Care's response
                          Dear Shivam,

                          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                          Thanks,
                          Team OLX
                          I purchased Car music system form OLX seller on 11th August and I paid money to his account immediately. Till now I didn’t get Item and he is not responding.
                          Murali R P's reply, Nov 19, 2019
                          Attached images for proof...
                          OLX India Customer Care's response, Nov 25, 2019
                          Verified Support
                          Dear Murali,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                          Awaiting reply from you!
                          The buyer get their amount transaction later he had no responce and Fraudly behave like ...fraud id proof and etc...
                          OLX India Customer Care's response, Nov 25, 2019
                          Verified Support
                          Dear Vijay,

                          Greetings from Team OLX!

                          We would be more than happy to help you.

                          Would request you to elaborate on your concern so that we can assist you accordingly.

                          It would be great if you could share the contact details of the person that you are referring to.

                          In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                          We look forward to serve you better.
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                            D
                            Darshan Thapa
                            from Kolkata, West Bengal
                            Nov 15, 2019
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                            Address: Siliguri, Darjeeling, West Bengal, 734001

                            Dear sir/ madam,
                            Having such a goodwill of you good company some fake ads are provided through candidate get demoralised and curies your size. Comapny name mohan who guarantees the people to provide the job in his firm set up area i. E siliguri, they always send the notification about the job in assam. Even after begging them for job they just take it easily and say “ok”. But after few day when we call them they do not pick up the phone. But still they keep on sending the articles about driver jobs in assam. 100 of times we explain them we require the job in our local area.
                            Even we told them if they don’t have it they can just deny it but they said that it’s ok they will provide. But afterwards they won’t pick up the phone and sent up notifications about the. We, therefore have decided if this problem still goes on then we driven union, labour union and even some other high level people will taking action against it. Hope sir we regret you for doing this but this won’t work we are jobless and we have waiting for response from 1 month.
                            The following are the number[protected] and[protected]. That challenges to provide job and just waste our time and future. Furthermore we the union are filling mass petition against this matter in police station about them.
                            Even your company must check and verify the ads before you let them to post. Even our smc chairman and mla are supporting us. Tomorrow is the complain day
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                              A
                              Abhijeet Naib
                              from Hyderabad, Telangana
                              Nov 14, 2019
                              Resolved
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                              Resolved

                              Address: 101,Fortune towers , Safari naagr ,Kondapur, Hyderabad, Andhra Pradesh, 500018

                              Hi olx,

                              The user who cheated a person in this complainthttps://www.consumercomplaints.in/olx-india-fraudulent-advertisement-wi... is again on run and is trying to cheat me aa well, request you to have him arrested so that we can stop people from getting cheated from your platform.

                              Thanks and regards
                              Abhijeet
                              Dec 16, 2019
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 15, 2019
                              OLX India Customer Care's response
                              Dear Abhijeet,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                D
                                Dileep Prabhu
                                from Bengaluru, Karnataka
                                Nov 12, 2019
                                Resolved
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                                Resolved

                                I saw an ad for maruti omni with vehicle number ka 17b 5946 with very good condition as mentioned by the fraud (Named as vijaya kumara b r) in olx app. As he told it's a 2012 model and driven only 8000 kms and priced as rs.80000/-. Later i negotiated it to rs.70000/-, so deal was final and he mentioned he is a cisf constable, bengaluru. He was using his phone no. [91-[protected]] for all the communication with me. He asked me to pay rs 5000 as advance to paytm account number[protected] and i transferred and confirmed from him.
                                So date of delivery fixed on today (12/11/2019). So today morning (Around 7 am) he called me and shared the bill/receipt from "airport service army transport" he told, car will be delivered as per the schedule (6 pm) and a will come to deliver along with army transport vehicle. Around 12:30 pm again he called and asked to pay rs 15999 & 21990 to another paytm account[protected] indicating it he has to handed over to army official to further proceed. As it was related to indian army personal i was following the instructions and paid amount 15999 & 21990.

                                He told he will be busy in his office work so he can't talk for further process and whatever process that person tells you have to follow and pay him using google pay/paytm. After that now again the same guy is called me from phone number +91-[protected] asked me to pay the next mentioned amount in the bill as a process. That time i realised something back of mind as a case of fraud and started searching in google and found this post with similar bill consignment number and cisf id proof with photo only name changed as vijaya kumar b r. I have attached all the related screenshots. Please help me to get back my amount and stop this kind of cheating who are spoiling indian army name.
                                Dec 17, 2019
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 14, 2019
                                OLX India Customer Care's response
                                Dear Dileep,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
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                                  D
                                  Dileep Prabhu
                                  from Bengaluru, Karnataka
                                  Nov 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560102

                                  I saw an ad for maruti omni with vehicle number ka 17b 5946 with very good condition as mentioned by the fraud (Named as vijaya kumara b r) in olx app. As he told it's a 2012 model and driven only 8000 kms and priced as rs.80000/-. Later i negotiated it to rs.70000/-, so deal was final and he mentioned he is a cisf constable, bengaluru. He was using his phone no. [91-[protected]] for all the communication with me. He asked me to pay rs 5000 as advance to paytm account number[protected] and i transferred and confirmed from him.
                                  So date of delivery fixed on today (12/11/2019). So today morning (Around 7 am) he called me and shared the bill/receipt from "airport service army transport" he told, car will be delivered as per the schedule (6 pm) and a will come to deliver along with army transport vehicle. Around 12:30 pm again he called and asked to pay rs 15999 & 21990 to another paytm account[protected] indicating it he has to handed over to army official to further proceed. As it was related to indian army personal i was following the instructions and paid amount 15999 & 21990.

                                  He told he will be busy in his office work so he can't talk for further process and whatever process that person tells you have to follow and pay him using google pay/paytm. After that now again the same guy is called me from phone number +91-[protected] asked me to pay the next mentioned amount in the bill as a process. That time i realised something back of mind as a case of fraud and started searching in google and found this post with similar bill consignment number and cisf id proof with photo only name changed as vijaya kumar b r. I have attached all the related screenshots. Please help me to get back my amount and stop this kind of cheating who are spoiling indian army name.
                                  Dec 20, 2019
                                  Complaint marked as Resolved 
                                  Nov 12, 2019
                                  Updated by Dileep Prabhu
                                  Adding one more photo

                                  Verified Support
                                  Nov 14, 2019
                                  OLX India Customer Care's response
                                  Dear Dileep,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
                                  Mere sath b froud houwa hai Army k nam se ..but olx team kuch nahi krti ...website bnd honi chahiye atleast dusron ko to dhouke na ho...kuch kro olx team shame on you...
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                                    R
                                    Rahul pooja
                                    from Tumkur, Karnataka
                                    Nov 12, 2019
                                    Resolved
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                                    Resolved

                                    Address: G2 devi ashirwad asian enclave 55 2nd main shanbogh lyt doddanekkundi, Marathalli bangalore 560037, 560037

                                    A guy name anand kamat from bangalore cheating money using olx app.
                                    his paytm number is [protected] and his others number are [protected], [protected],[protected], ( he is using multiple numbers) He cheated me money to supply cricket bat. From last three months neither he is supplying cricket bat nor sending my money back

                                    He said he is from merut and belgul and Hubli But he is from bangalore.
                                    Please take action on him.

                                    I have hired a layer to find him from merut when he called to anand he said he is from bangalore
                                    Dec 15, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 14, 2019
                                    OLX India Customer Care's response
                                    Dear Rahul,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      R
                                      Rohit Sight
                                      from Burla, Odisha
                                      Nov 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bhusan ,sarapa, Dhenkanal, Odisha

                                      [protected] my number has been suspended... Please reopen my account... I am innocent boy... I am following all rules in olx... I requested to olx company to banned the fraud guys in olx in indian army fraud,
                                      These are call from low cost ad and fraud in many people i requested to olx this type of guys to banned his account... But i am good person please reopen my account...
                                      Dec 14, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Nov 12, 2019
                                      OLX India Customer Care's response
                                      Dear OLX user,

                                      We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                                      Thanks,
                                      Team OLX
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                                        E
                                        Entertainment jhakass
                                        from Mumbai, Maharashtra
                                        Nov 11, 2019
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                                        Address: shahdara delhi, 110032
                                        Website: olx

                                        Real me 5 pro bol ke 6500 rs koi Deepak name ka ladka apne aap ko Indian army bol ke mujhe paytm ke throw 6500 send krrwa liya or bad me next day koi courier boy ban ke mujhe 5150 rs bol rha hai security charges bol ke mang rha hai mane nhi diya mane us se kahi esha kab se hone lag gya ke army parcel ka pese lagne lag gya bad me us wo ladka kahta hai jab tak mere pass message nhi aata tab tak mai aap ko parcel nhi de sakta batou sir mai kya kru [protected] deepak olx bta rha hai ye Indian army ka id miss use kr rha hai
                                        [protected] courier boy bta rha hai
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