Olymp Trade Complaints & Reviews

I have been a user of Olymp Trade for several months and I am content with the platform. Nevertheless, a small matter caught my attention lately, which is worth addressing to the company's notice. It might be helpful for other traders who encounter similar experiences as mine.

Sometimes, I accidentally click on the "Sell" button instead of the intended "Buy" button. Despite feeling a bit foolish about it, this small mistake has caused me to lose out on a few trades that would have been profitable if I had clicked on the correct button.

I understand that this may not be a major concern and can be avoided with increased vigilance, but I was thinking if it's possible for the company to enhance the distinction of "Buy" and "Sell" buttons or introduce a verification prompt before completing the transaction?

26.may morning 9.30 am i was deposit 700 in my Olymp account but Olymp transaction is showing failed.24hour arrived it's showing failed but my money was debited from my account

My upi linked account was debited with 700 but i cant see money in my olymp trafe account

I've been using Olymp Trade for a few months now and am satisfied with the platform. Yet, there's a small issue that I would like to address to the attention of the company.

It's a bit silly, but I find myself accidentally clicking on the "Sell" button instead of the "Buy" button on occasion. This has caused me to lose out on a few trades that would have been profitable if I had clicked on the correct button. I thought it was worth mentioning in case it's something that other traders have experienced as well.

I understand that paying closer attention could prevent this issue. Still, I was curious if there's a possibility for the platform to enhance the differentiation between the "Buy" and "Sell" buttons or implement a confirmation window before executing the trade.

I was attracted by the conditions the broker offers to its customers.
Everything was looking good and I made a decision to make an account here to see if it would work for me.

After trading on a free demo account for a couple of weeks successfully I wanted to try the real trading.
I knew that Olymp trade offers a bonus system for first time clients and I usd this opportunity to increase my trading potential and overall equity.

But after I made some insignificant profits and wanted to withdraw the part of my deposited money because I needed them at that moment. All the bonuses have disappeared from the account. And I wonder if this is even legal?

My email I'd in olymp trade platform is [protected]@gmail.com. I had made a withdrawal request for 4203 . 17 usd on 17th may 2023, but after 10 days also it is not processed by olymp trade. I had written several emails to olymp regarding this but no resolution done. I now fear that I will not get my money. Pl look into the issue.

Hi, my withdrawal are not received yet, it's been 4 days now and my two withdrawals are still not received, I got email that payment has been sent from the platform but I didn't receive it.. when I contacted the customer support they are asking me to wait. I don't think it's a good sign to continue trading with them.

Account id:[protected]

It looks like Olymp Trade is one of the most iconic brokers and it has a history. I am pretty much like trading here. The proprietary developed trading software is a mark of a quality for sure. I like the platfrom, it is very handy and comafortable to operate from personal computer, laptop, or mobile phone.
As a newbie, I didn't made all things clear yet, but it looks like I can perform a nice results. The only thing I didn't get yet is why this fixed time trading mode is always placing orders for one minute? I mean I would like to hedge my positions for longer, but instead I just need to do it every minute. Quite useless function so far.

I have not received that amount which I have withdrawn, it's been 3 days now and the payment method I have chosen was IMPS which is instant but I didn't get my money yet. There are two withdrawal I made and I didn't receive any of them

Dear Olymp Trade customer support,

I am writing to file a complaint regarding a transaction that occurred on 24th May 2023 on your platform. I attempted to deposit AED 43 into my Olymp Trade account via the Bank Card payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

I would like to request an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard for your reference.

I request you to look into this matter on priority and take the necessary action to ensure a refund of the deducted amount as soon as possible.

Thank you for your prompt attention to this matter.

Sincerely,
Salman Nazar
Olymp Trade Id:[protected]AED
Email: salman.[protected]@gmail.com
Request Number: [protected]

My id[protected] i had transfer ₹2000 to olymp trade account but account yet not credited . very poor service olymp trade its looks like scam which olymp trade company doing with customers request give my money back

My id[protected] i had transfer ₹2000 to olymp trade account not yet credited. very poor service olymp trade not expected its looks like scam it shows that olymp trade is fake doing scam with their customers.i need my money back i will suggest to all that not use this app

No response on emails and chat support not working.
Account ID number[protected]
Email id - [protected]@gmail.com

Because they taken wrong decision on my deposit issue after 5 months of waiting.
I am sending this below reply to them but no response.

To olymp Trade About my registered complaint

Bank will don't help me because transaction was 5 months old and bank only help...

About my registered complaint

Bank will don't help me because transaction was 5 months old and bank only help when you compliant within one month of transaction was made there is RBI rules and regulations and you are telling me now after 5 months to contect my bank so how can bank help me after 5 months because telling me now and you delayed me 5 months for making compliant daily saying me your deposit was safe and credit to you soon and running 5 days cycle and 5 months gone then how would bank help me there is a bank and RBI rules and regulations i have to compliant within one month of transaction was made and you didn't said me to ask a Bank at earliest stage of my deposit and you waited me 5 months so now it's your responsibility to provide me refund or compensation because fund was transferred to you and lost it's your system failure.
My email id was- [protected]@gmail.com
Account ID[protected]

My withdrawal request is done but not recived in my bank account 1650/-
please help me sir/mam i need money very urgent

User Id 48055116
Email id [protected]@gmail.com

Manipulation of charts, many people have lost there money in olymp trade, yu take advantage because people know about you but in real sense there area other platform which convinient and true, you need to change but not take advantage of others🙄🙄

I have been using Olymp Trade for a while now, and overall, I'm pretty satisfied with the platform and its functionality. However, I've encountered a significant issue that has left me perplexed. Every time I place a stop-loss order, it seems like the price magically moves in the exact direction to trigger my order before reversing. It made me question whether the broker is intentionally going against me and trying to take my money.
But then I decided to try a different approach. I stopped placing stop-loss orders and kept only take-profit orders. Surprisingly, this unconventional strategy has brought me success.
While it's an unconventional approach and may not work for everyone, it has been a game-changer for me. Have others experienced similar issues with stop-loss orders?

Sir
olymp trade has blocked my account for no reason
i have deposited funds and haven't wihtdrawn the funds
on 02/05/2023 i have deposited 10000 inr and traded then i went to withdraw when the withdrawal is in process the olymp trade blocked my account and haven't stated any valid reason please look into this and make my olymp trade account unblocked
email registered with olymptrade : [protected]@gmail.com
please help me getting my account back

Use less reply for olymp trade platform support team

50 time contact email

Payment deposited but not received in olymp account.

User id: 93017523

User name: Aravind Kumar

3month processing support team

Many times send my bank statement

My all screenshot attached proof

Okay, so I downloaded the Olymp Trade app, and I was pumped to start trading. But then, I couldn't find the button to switch the charts. I looked for it for hours, but it's like it's not even there. And that's where my frustration started.

The app's layout is quite appealing but confusing. I have clicked on everything looking for how to switch between the chart types. It is using an area chart for me and I do not know how to make any analysis on it. I keep clicking on the wrong buttons, and now I am beginning to think that there is no button to switch the charts.