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Olymp Trade — Disagree with decision false decision taken on my deposit

About my registered complaint

Bank will don't help me because transaction was 5 months old and bank only help when you compliant within one month of transaction was made there is RBI rules and regulations and you are telling me now after 5 months to contect my bank so how can bank help me after 5 months because telling me now and you delayed me 5 months for making compliant daily saying me your deposit was safe and credit to you soon and running 5 days cycle and 5 months gone then how would bank help me there is a bank and RBI rules and regulations i have to compliant within one month of transaction was made and you didn't said me to ask a Bank at earliest stage of my deposit and you waited me 5 months so now it's your responsibility to provide me refund or compensation because fund was transferred to you and lost it's your system failure.
My email id was- [protected]@gmail.com
Account ID[protected]
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Comments

Greetings, Jasim7800.

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. To do so, please leave us your ID account in the comment sections.

With it, we can make a thorough investigation of your claim. We will be able to contact you with the latest update for the case.

We are waiting for your response.
Best regards, Olymp Trade team.
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Jasim7800's [Complaint's author] reply, May 24, 2023
Account ID number - 96426834
Email id - [email protected]
Waiting for response
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ID number[protected]
Email id - [protected]@gmail.com
Reply
Olymp Trade Customer Care's response, May 26, 2023
Verified Support
Hi, Jasim7800.

Thank you for your comment. We have sent your case to our specialists. They will contact you.

Best regards, Olymp Trade team.

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