One Assist — unsolicited renewal of membership without my permission

When i received my icici credit card few years back, i was sold a wallet protection plan by this company. Subsequently, they just go on renewing it every year without my permission by charging my icici credit card. Last instance was on 29.11.2019. Relationship no. 1497314. Enhanced wa power single plan.
They don't seem to feel it necessary to call me and ask for my permission. It probably amounts to a criminal act. How can they do that?
I wish to discontinue this service and don't want to have any connection with such a horrible company.
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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Dear Customer,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with claim. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
Dear Customer,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with claim. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
Dear Customer,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with claim. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist

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