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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 32

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K
Ken Nithya
Mar 9, 2020
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Address: palm meadows, ramagondanahalli, 560066

Hi
I was trying to install paytm apps but could not complete the registration of my bank account as i was unable trace my debit card that time. Later i unstalled the paytm apps, no transation or no registration of card details have been done, even though rs 873 has been debited by one97 communication, from account. Please let me know what i should do now, i scared that if this might continue then unnecessarily i will be loosing amount. How to stop this
One97 Communications customer support has been notified about the posted complaint.
I recharged Rs.329 from One97 Communications Limited.
Ref#IGAIAQRBZ7 on 05Feb2020 but not successful.
i still now not get amount.

I sent mail but mail bounced
i call to customer care invalid number
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    shinu mammen
    Mar 5, 2020
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    Address: Shinu mammen ,kottarathil, kanjirapally .p.o, Kottayam, Kerala, 686507

    I have paid rs 1899 from my account to amazon through one97 communication for purchasing mobile phone dated 18 feb 2020. But till now i didn't get any reply. So pls do neccessary action or refund my payment. Attach the payment confirmation (Otp for online purchase of rs. 1899.00 at one97 communications thru state bank debit card 5596*90 is 573888. Do not share this with anyone)
    One97 Communications customer support has been notified about the posted complaint.
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      gsvijay2006
      from Cumbum, Andhra Pradesh
      Feb 29, 2020
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      Address: nandyal, Kurnool, Andhra Pradesh, 518501

      Sir, my name : g s vijaya gandhi, mobile no. [protected], i have not a regular user of paytm. But[protected] at 7-12 am and 8-43 am, rs. 177/- and rs. 3000/- amounts are transfered to one97 communications ltd noida without my concern. Please rectify the mistake and return my amount please. I had communicated with paytm customer care... I have given all the information what they asked and they asked about txn id of amount... Then i asked city union bank customer care... They have unable to given txn id of about amounts transfers... I said the same to paytm customer care... Then they asked my account number, mobile number, txn amounts, time and date through email message... I have given to them.. After that they are asked about fir copy... I dont know why they are asking... It is their mistake... Without my concern.. They grabed my amount through my bank account... It is fully wrong thing. So please justice to me.
      One97 Communications customer support has been notified about the posted complaint.
      Money deducted from nykaa
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        A
        Aahana yadav
        Feb 28, 2020
        Resolved
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        Resolved

        Dear sir/madam
        I had booked three tickets from pnbe to kota for irctc rail tickets, from my father's debit card (Binay kumar), on 18/02/2020. But due to network problem we received otp a little late. After entering otp, it was taking too much time for processing. So, i cancelled those tickets during processing was going on. But the money rs.1661.98, was debited from sbi bank. It is a week from cancellation of tickets, but i didn't received any refund.
        Kindly help me. Please refund my money.
        The massage that i received:
        "otp for your online purchase of rs.1661.98 at one97 communications thru state bank debit card 5596*02 is xxxxxx. Do not share this with anyone."
        With regards
        Sonam kumari
        Feb 29, 2020
        Complaint marked as Resolved 
        I wrote a complaint letter and submited it to consumercomplaint.in . I got an email from consumer complaint.in as it forwarded my complain to one97 communications Ltd. . After sometime on the same day at night I received a message from bank that my money is debited in my account.
        One97 Communications customer support has been notified about the posted complaint.
        Feb 29, 2020
        Updated by Aahana yadav
        Thanks for concerning my complain. I have received money by yesterday (28/02/2020) at 07:23p.m.. Thanks a lot.
        Thanks for concerning my complain. I have received money by yesterday (28/02/20) at 07:23 p.m.Thanks a lot.
        I have got cheated by this site . I kindly request you to pay me back
        Or else I will make a complaint against it .
        I have lost 1121 rs . It’s not about the money
        This is a cheating from this app and I’m an advocate I knew how to handle this !
        I ll go ahead until I get back my money
        Order success full, but not delivery,
        Please refund.
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          P
          Prabhukaraiyur
          Feb 23, 2020
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          Sir,
          On feb 6th 2020, i ordered powerbank through one 97 communication.
          Before i will give my address, payment was initiated.

          Payment was declined at that time.
          But amount rs.830 was deducted from my account on feb 8th 2020.

          Product was not received due to not giving my address.

          So far, i will not get any refund.

          Please make refund to my account.

          A. Prabhu
          Sbin0005132
          A/c no: [protected]

          I attach my transaction.
          Pls reply and make refund to my account.
          One97 Communications customer support has been notified about the posted complaint.
          I have ordered power bank with ear phone at the rate of Rs.799. My amount deducted at the same date of Rs.697 in the name of Ecom pur/ One97 Communi/Noida/210220/02:05. but item not delivered till. D'nt get the email from their side. So please take action for further activities
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            P
            Prabhukaraiyur
            Feb 23, 2020
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            I ordered power pank through one 97 communication ltd.
            Before i will give my address, money transaction was done through upi.

            But transaction was pending during that time on feb 6th 2020.

            On feb 8th 2020,
            Rs.830 was deducted from my account..

            So far, i did not get any refund.

            Pls make refund to my account.
            Name:
            A. Prabhu
            Sbin0005132
            A/c no: [protected]

            Attach file my transaction through screenshot.

            Thankyou,
            One97 Communications customer support has been notified about the posted complaint.
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              S
              Sumanth S Rao
              Feb 17, 2020
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              Address: B-604,Vasundhara krithika,service rd,, dwaraka nagar,BSK 3rd stage,, Bangalore, Karnataka, 560085

              I have not done any transaction with on97, and yet they have deducted this money from my account! I will update the details and transaction id here, please arrange for a refund for the same. I saw the log in my account history!

              I have not done any transaction in that time period, i was wondering how the money got deducted without any otp or approval via my debit card account
              One97 Communications customer support has been notified about the posted complaint.
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                V
                ViG0 0SH0
                Feb 12, 2020
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                Address: B-121, sector 5 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                I amit kumar rai working with verma wedding collection had rented a pos machine from one97 communication in the month of april 2019 with a security deposit of 2000 which i was told is refundable, i returned their pos machine in he month september 2019 and i was told that my after adjusting my monthly rent for the current month and i would be refunded inr 500 which never happened, i then received another payment from the app on my phone for inr 3150, out of which 1764 were again deducted and i only was able to get 1365, when i called their customer service they told me that your amount 1764 is on hold as my wallet was empty, i added rupees 10 and called the customer service again spoke to karan who told me that he cannot help me and the only balance that they owe towards me is inr 10 and hung up on me, i called the customer service again and spoke to some who said and he will escalate the issue to the next level and asked me to wait another 48 hours. I never received any communication from them till date. 1764 + 500 inr is the money i need back from these thieves, its my hard earned money, i feel cheated and misleaded please help me in getting my money back

                I can be reached at [protected], [protected]

                Thanks
                Amit
                One97 Communications customer support has been notified about the posted complaint.
                Police headquarters, Barrackpore
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                  S
                  surya sashank
                  Feb 11, 2020
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                  Sir
                  I am surya sashank
                  Sro0525659 is my icai registration id
                  I made payment for icai ipcc revalidation course on[protected] through debit after entering otp page showed session has expired but money was debited from my bank account and icai website shows payment is not done kindly solve the issue or refund my amount

                  Transaction id : s85234772
                  One97 Communications customer support has been notified about the posted complaint.
                  I am recharge from this website jio.com on 12 february 2020 but not yet coming recharge. please refund my sbi account [protected] @ rs 199 in this saving account no.

                  yours

                  philem joykumar singh, Manipur State, Bishnupur Dist. Moirang 795133
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                    I
                    Inma López
                    Feb 8, 2020
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                    Address: 400063

                    Hello,
                    Today i bought two tickets for pvr cinema in oberoi mall, mumbai. I booked the tickets (Remember they were j seats) and payed with my axis bank debit card. Apparently, the transaction was done and i can see the money (Inr 961.48) withdrawn from my bank account. I was waiting for the tickets on my email or through a text message on my phone but that never happened. I check the free seats on line at pvr cinema and my booked tickets seemed to be not booked. So something happened. I paid, my money was withdrawn from my bank account, but i have no tickets and i need to buy them again if i want to see the movie. Could you please help me with this so that i have a refund of my money? Thank you.
                    One97 Communications customer support has been notified about the posted complaint.
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                      V
                      viswatejabolla
                      Feb 2, 2020
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                      My number [protected].
                      I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from idea mentioning that...
                      Dear customer,
                      Thank you for downloading contestpack from one97. You have been deducted rs.w

                      This is not the first time it's happening.

                      Kindly stop the deduction immediately and resolve the issue at the earliest.

                      Thanks & regards
                      Viswa Teja Bolla
                      One97 Communications customer support has been notified about the posted complaint.
                      Sir,
                      I pay rs.2500/- through paytm to ONLINE SHOP being cost of mobile on offer, but no confirmation details received so far if my order not considered same may please be refunded my account via paytm at the earliest please.
                      Looking for favourable action from your end.

                      With warm regards.
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                        A
                        Anil UNI
                        Jan 31, 2020
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                        Address: Yogasala road, Kannur, Kerala, 670002

                        Sir,
                        I paid rs.2499/ — through canara bank debit card transaction and received a order id[protected] on january 28 at 1830 hrs, being cost of mobile on offer. No response received so far including not getting the the customer care number and company number always said as busy. If my order not considered same may please be refunded in my account at canara bank at the earliest please.

                        With warms regard
                        C anilkumar,
                        Nani nivas, kannur, kerala
                        One97 Communications customer support has been notified about the posted complaint.
                        Dear. Sir i am idea customer. Please stop calling one97 sports call. When received your company call automatic deduction main balance.
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                          A
                          ashok bharasakle
                          Jan 27, 2020
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                          Address: goregaon east, Mumbai City, Maharashtra, 400097

                          Dear sir/ mam,
                          On 24th january, 2020 at nearby 3:45pm i was booking tickets of movie that time debited my a/c but couldn't got tickets.
                          So request you to credit my a/c same amount. Movie time is 11:45am. Movie name is tanahaji. I was used nearby app. Allready three days over but not credited
                          So please solve complaint as early as possible.
                          Thanking you.
                          One97 Communications customer support has been notified about the posted complaint.
                          I have recharged my dish tv through hdfc credit card on 21/01/2020 at 17:26:24 but recharge amount Rs987/- has been credited to one97communicationL and dish tv not provided any recharge details.
                          Sir,
                          I pay rs.2500/- through paytm to ONLINE SHOP being cost of mobile on offer, but no confirmation details received so far if my order not considered same may please be refunded my account via paytm at the earliest please.
                          Looking for favourable action from your end.

                          With warm regards.
                          I received FASTAG through courier from the above company which i did not order at my address. It also contains a bill of Rs.20, 000 having Consignee Address: Mysore, Karnatka. How can I refund the same.
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                            P
                            prasadrama1
                            Jan 25, 2020
                            Resolved
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                            Resolved

                            Address: B-121, sector 5, noida-201301, UP, Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Dear sir,

                            I cancelled my ticket on 07 january 2020 but i have not received the refund in my account.

                            The status of refund shows that the amount of rs. 3060 has been refunded. However, i have not received the amount till date.
                            Below is user id and pnr number.

                            Id no.: prasada197

                            Pnr: [protected] transaction id: [protected]

                            Rfnd amt : 3060

                            Status : refunded

                            Settlementid : [protected]
                            Actual refund date : 10/01/2020

                            Remarks : refund successful
                            Rfnd type : refund for cancellation
                            Bank rfnd txn id :[protected]

                            In this regard i made many calls to my bank.

                            The aforesaid amount yet not credited to my account.

                            Requesting you to please help in the matter and take necessary setps.

                            Thanks and regards,

                            Prasad ramakrishnan
                            [protected]
                            [protected]@yhoo.in
                            Feb 7, 2020
                            Complaint marked as Resolved 
                            Thanks Case Resolved
                            One97 Communications customer support has been notified about the posted complaint.
                            Jan 26, 2020
                            Updated by prasadrama1
                            Yet not resolved.
                            Jan 27, 2020
                            Updated by prasadrama1
                            Not Resolved
                            Feb 06, 2020
                            Updated by prasadrama1
                            Yet not resolved.
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                              G
                              Gajendra1953
                              Jan 23, 2020
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                              Address: Municipal Corporation Gurugram, Gurgaon, Haryana

                              While paying the property tax to municipal corporation gurgaon, transfer of inr 1892 was made from my sbi a/c x188 today i. E. 23 jan 2020. For my property id 262c87u2xp2, address 102, 1b, olive heights., sector 56, gurugram.
                              But i have not received any receipt of payment.

                              It is not clear how this transferred amount will be credited to mcg against my property tax due

                              My email id is : gajendra. [protected]@gmail.com
                              One97 Communications customer support has been notified about the posted complaint.
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                                Vamsi Rajana
                                Jan 21, 2020
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                                Address: Visakhapatnam, Andhra Pradesh

                                Amount was deducted from my account without any intimation today itself I updated my bank account in that update it showed my amount deducted by one 97 communication limited. 7700 rupees deducted from my bank account I didn't use online banking and no transaction but amount deducted please take it seriously give me a solution otherwise I will go through legal
                                One97 Communications customer support has been notified about the posted complaint.
                                I want resolution of my transaction
                                Which is without any permission deducted
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                                  A
                                  Aakashsatija
                                  Jan 20, 2020
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                                  Address: New Delhi, Delhi, 110016

                                  I received a refund from club factory app through Paytm. They processed two refunds, on for Rs.1435 and the other for Rs. 1186, although one of the refunds were credited to me within 2 days of processing, the other refund is still pending. After checking with club factory they have confirmed that it is successfully processed from their end and they have shared the UTR number. But Paytm is not even replying to my query and just ignoring all my complaints. Please help.
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    Girish552
                                    Jan 18, 2020
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                                    Address: Chennai, Tamil Nadu, 600035

                                    While booking tatkal ticket my money has been deducted by one97 communications but my ticket has not been booked. Please check and refund. I have attached the screenshots for your reference. I made two transaction. One was responded by irctc team that the amount will be refunded. Another transaction was by one97 communications so kindly look into this and revert back asap.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      gagan10
                                      Jan 16, 2020
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                                      Address: Faridkot-151203, Faridkot, Punjab, 151203

                                      Respected sir,
                                      I had purchased paytm fastag for my car. December 29, 2019. At 9.30 p. M. I got message in my paytm wallet of incorrect deduction of toll by zidda toll plaza which txn id is -0001110132912192130360 of rs 95/-. Sir. At that time i was at home with my car. Sir i had cross zidda toll plaza approx. 7.30 p. M. For that zidda toll plaza had already deducted rs 95/- which txn id is -0000000000010102015791. But after that i reached my home faridkot., suddenly. I got message of deduction by zidda toll plaza again in my paytm wallet. This is incorrect deduction. At that time i was at home along with my car. I had complaint to paytm on 30/12/2020 which query reference no.[protected]. First paytm asked bar code of fastag and rc of my car. I had uploaded on their app., then they (Paytm) asked image of my car (Front and side picture). I again uploaded the picture. Then they again asked order id of transaction i again uploaded the image of txn. Id. But after that they (Paytm) are not refund incorrect deduction amount and not telling about the status of my query.
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        Bag Telecom complaint
                                        from Mumbai, Maharashtra
                                        Jan 10, 2020
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                                        It appears that the company made faulty payment with message given below while doing Jio recharge. I was doing recharge of Jio mobile phone. with the link provided of One 97 comm, Payment was made. However, recharge was not happened. it is requested to give attention to this isue

                                        Thx for INB txn of Rs.75 frm A/c xxxxxxx to One97 Comm... Ref#IGAHUACXN3 on 02Jan20. If not done, fwd this SMS to [protected] to block INB or call [protected] but recharge not happen

                                        Please resolve issu
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Please send my money Rs 1899/-
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