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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 31

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A
Anthony12121
Apr 11, 2020
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Kind note the below transactions are done without my knowledge.

An amount of inr 1, 000.00 debited to ac xxxxxxxxxxx2911 on 09-apr-2020 16:22:42 on account of pca:[protected]:99017018:one97 communications l noida ind.

An amount of inr 1, 200.00 debited to ac xxxxxxxxxxx2911 on 11-apr-2020 11:32:32 on account of pca:[protected]:99017018:one97 communications l noida ind.

Request to check & refund my amount.

Thank you.
One97 Communications customer support has been notified about the posted complaint.
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    praveen dua
    Apr 9, 2020
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    Sir mera dth Recharge 325 kaf ailed Ho gaya but 325 amount deduct ho gaya
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      S
      Shahjad Mohd
      Apr 9, 2020
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      Address: Delhi

      I am note that on 9th April 2020 Rs.15 was deducted from idea sim card [protected] . With reason "for downloading sports from one 97 ". This information was communicated to me through sms by vz-ideacms.
      Kindly verify your error and revers the amount 15Rs/- to my account under intimation of my immediately.
      Regard
      Shahjad
      +1 photos
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        S
        sureshc30
        Apr 8, 2020
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        Banksone97 communicationsreturn my rs 700 transferred to your company which was not intended by me.
        One97 communications — return my rs 700 transferred to your company which was not intended by me.

        2 reviews
        C-30, dcrust, sonipat, haryana, india
        Sureshc30 on apr 1, 2020
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        Please return my money which was transferred to your company by mistake. I was trying to add rs700 to my paytm wallet on (01.03.2020) but due to some technical error my payment is not proceeded to my wallet after deducting from my bank account. Later when i check my bank (Sbi) mini statement i found that. From my debit card... Sbidrcard x1531 used for rs700.00 on01apr20 athdfs2i09 txn#[protected] i
        Rs 700 is deducted to your one97 community lnoida so kindly solve it as soon as possible and kindly give my money back.
        Thank you,
        Suresh verma

        Return my rs 700 transferred to your company which was not intended by me.
        Return my rs 700 transferred to your company which was not intended by me.

        My problem has yet not been solved. Rs 700 has not being returned to my account till date.
        Please do the needful urgently.
        Suresh verma
        One97 Communications customer support has been notified about the posted complaint.
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          S
          sdasbsl
          Apr 5, 2020
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          I tried to book a train ticket from hwh to ndls on 23th march 2020 in irctc website through payment gateway paytm (According to passbook: one97 communications l) but transaction failed (Ticket not booked) but money was debited from sbi bank account, but still not refunded.
          Please look into this matter immediately.
          Message:-
          Sbidrcard x3236 used for rs 5380.68 on 23 march 20 at hdfc0061 txn#112851
          If not done fwd this sms to[protected]/call [protected]/[protected] to block card
          Email id:- [protected]@gmail.com
          With regards
          Subhrajit das
          One97 Communications customer support has been notified about the posted complaint.
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            J
            JyoKP
            from Hāora, West Bengal
            Apr 3, 2020
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            Hi,

            On 30th march, 2020, i paid rs 555 for recharging my jio sim via ccavenue. However, my sim was not recharged. When i contacted ccavenue, they said they had paid rs 555 to one97communications.

            My transaction was done via online banking: bil/onl/[protected]/one97comm/[protected].

            I request one97 to kindly refund rs 555 because this money has not reached jio.
            One97 Communications customer support has been notified about the posted complaint.
            For what reason your company has cut my centarl bank account balance of rs 199 iam highly disappointed...does your company is fraud i am requesting you to give back my money.

            refund request - Comment #3671815 - Image #0
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              S
              sureshc30
              Apr 1, 2020
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              Address: C-30, DCRUST, Sonipat, Haryana, 131039

              Please return my money which was transferred to your company by mistake. I was trying to add rs700 to my paytm wallet on (01.03.2020) but due to some technical error my payment is not proceeded to my wallet after deducting from my bank account. Later when i check my bank (Sbi) mini statement i found that. From my debit card... Sbidrcard x1531 used for rs700.00 on01apr20 athdfs2i09 txn#[protected] i
              Rs 700 is deducted to your one97 community lnoida so kindly solve it as soon as possible and kindly give my money back.
              Thank you,
              Suresh verma
              +2 photos
              One97 Communications customer support has been notified about the posted complaint.
              Apr 01, 2020
              Updated by sureshc30
              Date of oney transaction of Rs. 700 is 01.04.2020, instead of 01.03.2020. Pl rectify this. The inconvenience caused is regretted.
              Suresh Verma
              Apr 01, 2020
              Updated by sureshc30
              Not resolved yet.
              07/06/2019 [protected]c HB0481669 transfer to [protected] One97 communication p

              return my rs 700 transferred to your company which was not intended by me. - Comment #3670382 - Image #0
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                C
                Ch Ramesh
                Mar 27, 2020
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                Address: 500094

                I have a received one SMS sports one 97 download thank will charged Rs 5/- daily call coming from [protected] something saying cricket and others please deactivate this pack from my number is [protected] (idea) network

                Regards
                Ramesh
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                  D
                  debabrata@61
                  from Powai, Maharashtra
                  Mar 24, 2020
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                  On 15.3.20 i received a message for online kyc update of my account. Then unfortunately i opened the link & filled it. Then i came to know that rs 551089/- has been deducted from my account in 11times. I have gave a complain about the matter in the state police cyber cell and concerned bank. I have enclosed the photo copy of the bank pass book for verification. So kindly do the needful for which i shall return back my money
                  +2 photos
                  One97 Communications customer support has been notified about the posted complaint.
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                    R
                    rkums12345
                    Mar 21, 2020
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                    Address: 6/279 baranar salai mogappair east, Tiruvallur, Tamil Nadu

                    Dear sir
                    I trying to booking train ticket through irctc from my login id on 19/03/2020 and i have made payment through your one97 commnication for irctc ticket booking on 19/03/2020 transaction id 17433109 of rs. 1019/- but the ticket not booked and also the payment deducted from my bank current acccount (Kumaran tax consultant - karnataka bank). So, i request you kindly refund the amount as early as possible

                    Thanking you
                    Yours truly
                    Kumaran
                    For kumaran tax consultant
                    +1 photos
                    One97 Communications customer support has been notified about the posted complaint.
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                      S
                      Seema R Chandran
                      Mar 20, 2020
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                      Iam an idea customer and everyday rs. 5 is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
                      Dear customer, thank you for downloading sports from one97. Rs. 5 is being deducted from your balance.
                      It has become a daily practice and i have even tried to unsubscribe this service but in vain. Every time i send a stop message to 53111, it gives a message back saying unsubscription failed.
                      Very annoying. Please help to get this sorted.
                      One97 Communications customer support has been notified about the posted complaint.
                      On 2 Feb 2020 and 7 Feb 2020 200 rs each i.e total 400 rs were debited from my SBI account.
                      Please let me know why it was debited and refund back the same
                      prerna mundada's reply, Mar 21, 2020
                      It is not solved..reopen the complain
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                        P
                        Pyaru
                        Mar 17, 2020
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                        Address: B 121,Sector-5, Noida, Gautam Buddh Nagar District, U.P., Gautam Buddh Nagar, Uttar Pradesh, 201301

                        On date 29 -February, 2020, i had paid Rs.599/= through S.B.I. Net banking from my Saving Bank Account No. [protected] for recharging of Jio Sim No.
                        [protected], whose Ref. No.-[protected]IGIEY0LD3TRANS,
                        but money was not paid while the above said amount was deducted from my
                        Bank account.
                        So, please refund this amount to my S/B A/C No.- [protected].

                        Truly,
                        Arti Srivastava.
                        Mob. No.-[protected], [protected]
                        +2 photos
                        One97 Communications customer support has been notified about the posted complaint.
                        Dear team,
                        I tried Palce the order through paytm ( one97 communication). The amount rs:4999/- is deducted from my paytm but order is not placed and didn’t get any confirmation from merchant

                        Amount: 4999/-
                        Txnid: [protected]

                        refund money against mobile sim recharge - Comment #3670488 - Image #0
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                          S
                          saxena04
                          Mar 16, 2020
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                          Address: New Delhi, Delhi

                          Some fraudulent persons and tricked many others (S also reported on abp news) in sending a message to update kyc and gave a number to call to update. They tricked in getting access to teh account and siphoned off the money. Immediately fraud was discovered paytm was informed and also a compliant lodged with teh police.
                          The matter was also reported to the cybercell of paytm. They have done nothing to recover the amount where as all teh transactions were online and done into various bank accounts.
                          Paytm should take responsibility for fraud and help to recover the amount of all the customers.
                          They should asked to deal with police and the investigation done as fraud has happened due to the services being provided by them
                          One97 Communications customer support has been notified about the posted complaint.
                          Transaction id S77647888 has got a refund of 335rs with reference no[protected] but bank has not deposited my money in the account.
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                            A
                            Adv Yuvraj J. Awatade
                            Mar 16, 2020
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                            Address: HOUSE NO 93, AKSHAT PALMS, KRUTI INFRASTRUCTURE,, DONGAON ROAD, SOLAPUR, Solapur, Maharashtra, 413001

                            I have made a payment to "one97"
                            Here with i enclose the image of my payment credited to one97 account.
                            And even i herewith attach the image of one97 which gives the information that"one97 communication ltd. Is india's leading mobile company. One97 runs"paytm", india's largest digital goods marketplace".
                            So if i have made a payment to one97 then"only one97 is responsible to either deliver my product or refund my money"
                            +1 photos
                            One97 Communications customer support has been notified about the posted complaint.
                            Mar 16, 2020
                            Updated by Adv Yuvraj J. Awatade
                            I have made a payment to "one97"
                            Here with i enclose the image of my payment credited to one97 account.
                            And even i herewith attach the image of one97 which gives the information that"one97 Communication Ltd. is India's leading mobile company. One97 runs "Paytm", India's largest digital goods marketplace".
                            So if i have made a payment to one97 then"only one97 is responsible to either deliver my product or refund my money"

                            Company name- One 97 Communication ltd

                            Per Month my current cut money

                            plz take actuation.

                            mobile handset not yet delivered on my address - Comment #3664848 - Image #0
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #1
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #2
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #3
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #4
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #5
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #6
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #7
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #8
                            mobile handset not yet delivered on my address - Comment #3664848 - Image #9
                            Sir mera premium payment kr raha tha[protected]...13:37pm pe paytm ke jariye se 102250 rupiya paar transaction fail hua ha or 50, 000 rupiya cut kr gayi ha one97 communication L noida bata rha ha mini statement me. mujhe refaund kar dijiye ye mera mehnat ka kamaiyi ha sir avi mere pass kuch nahi bacha mera or mera ghar paribaar ko kaise chalaoon kuch dinse mere maa bhi isi dukh se kuch nhi khaya garib paribaar ha sir please sir mujhe refaund kr dijiye . Attachment me ek baar dekh lijiye mera number..[protected] pe call kr ke bata dijiye please sir, aisa maat kijiye mera saat .🙏🙏🙏🙏
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                              R
                              ravikul05
                              Mar 15, 2020
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                              Address: Pune, Maharashtra

                              Respected sir/madam,
                              I would like to inform you that rs 329/- paid by me on 31january 2020 through net banking for recharging my jio mobile number has not reached to you and hence i had to get my mobile recharged from other agency.
                              My account indicate that money has gone to one97 communication. Please do the needful at the earliest in this regard so as to get my money back.

                              Transaction details are as follows
                              31/01/2020 to inb one97 communications ltd /202001310799649869121gahzuidns /rs 329/-

                              Thanking you.
                              One97 Communications customer support has been notified about the posted complaint.
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                                S
                                Shailesh Narbariya
                                from Powai, Maharashtra
                                Mar 11, 2020
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                                I had tried to book railway tatkal ticket using IRCTC railconnect app on dated 7th march 2020, at a time of payment i choose paytm gateway, but unfortunately transaction got failed, hence amount of RS 672.70 debited from my saving account o[censored]nion bank, it show in passbook payment to one97 communication delhi[protected], and till date 11th march 2020 i don't got any refund.so concern please look in this matter, and take action to refund my money as soon as possible.
                                +1 photos
                                One97 Communications customer support has been notified about the posted complaint.
                                Company name- One 97 Communication ltd

                                Per Month my current cut money

                                plz take actuation.
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                                  K
                                  Ken Nithya
                                  Mar 9, 2020
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                                  Address: palm meadows, ramagondanahalli, 560066

                                  Hi
                                  I was trying to install paytm apps but could not complete the registration of my bank account as i was unable trace my debit card that time. Later i unstalled the paytm apps, no transation or no registration of card details have been done, even though rs 873 has been debited by one97 communication, from account. Please let me know what i should do now, i scared that if this might continue then unnecessarily i will be loosing amount. How to stop this
                                  One97 Communications customer support has been notified about the posted complaint.
                                  I recharged Rs.329 from One97 Communications Limited.
                                  Ref#IGAIAQRBZ7 on 05Feb2020 but not successful.
                                  i still now not get amount.

                                  I sent mail but mail bounced
                                  i call to customer care invalid number
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                                    S
                                    shinu mammen
                                    Mar 5, 2020
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                                    Address: Shinu mammen ,kottarathil, kanjirapally .p.o, Kottayam, Kerala, 686507

                                    I have paid rs 1899 from my account to amazon through one97 communication for purchasing mobile phone dated 18 feb 2020. But till now i didn't get any reply. So pls do neccessary action or refund my payment. Attach the payment confirmation (Otp for online purchase of rs. 1899.00 at one97 communications thru state bank debit card 5596*90 is 573888. Do not share this with anyone)
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      gsvijay2006
                                      from Cumbum, Andhra Pradesh
                                      Feb 29, 2020
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                                      Address: nandyal, Kurnool, Andhra Pradesh, 518501

                                      Sir, my name : g s vijaya gandhi, mobile no. [protected], i have not a regular user of paytm. But[protected] at 7-12 am and 8-43 am, rs. 177/- and rs. 3000/- amounts are transfered to one97 communications ltd noida without my concern. Please rectify the mistake and return my amount please. I had communicated with paytm customer care... I have given all the information what they asked and they asked about txn id of amount... Then i asked city union bank customer care... They have unable to given txn id of about amounts transfers... I said the same to paytm customer care... Then they asked my account number, mobile number, txn amounts, time and date through email message... I have given to them.. After that they are asked about fir copy... I dont know why they are asking... It is their mistake... Without my concern.. They grabed my amount through my bank account... It is fully wrong thing. So please justice to me.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Money deducted from nykaa

                                      unauthorised transaction of amount - Comment #3662868 - Image #0
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                                        A
                                        Aahana yadav
                                        Feb 28, 2020
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                                        Resolved

                                        Dear sir/madam
                                        I had booked three tickets from pnbe to kota for irctc rail tickets, from my father's debit card (Binay kumar), on 18/02/2020. But due to network problem we received otp a little late. After entering otp, it was taking too much time for processing. So, i cancelled those tickets during processing was going on. But the money rs.1661.98, was debited from sbi bank. It is a week from cancellation of tickets, but i didn't received any refund.
                                        Kindly help me. Please refund my money.
                                        The massage that i received:
                                        "otp for your online purchase of rs.1661.98 at one97 communications thru state bank debit card 5596*02 is xxxxxx. Do not share this with anyone."
                                        With regards
                                        Sonam kumari
                                        Feb 29, 2020
                                        Complaint marked as Resolved 
                                        I wrote a complaint letter and submited it to consumercomplaint.in . I got an email from consumer complaint.in as it forwarded my complain to one97 communications Ltd. . After sometime on the same day at night I received a message from bank that my money is debited in my account.
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Feb 29, 2020
                                        Updated by Aahana yadav
                                        Thanks for concerning my complain. I have received money by yesterday (28/02/2020) at 07:23p.m.. Thanks a lot.
                                        Thanks for concerning my complain. I have received money by yesterday (28/02/20) at 07:23 p.m.Thanks a lot.
                                        I have got cheated by this site . I kindly request you to pay me back
                                        Or else I will make a complaint against it .
                                        I have lost 1121 rs . It’s not about the money
                                        This is a cheating from this app and I’m an advocate I knew how to handle this !
                                        I ll go ahead until I get back my money
                                        Order success full, but not delivery,
                                        Please refund.
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