Claimed

One97 Communications Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Contacts

File a complaint to One97 Communications

Having problems with One97 Communications?

File a complaint and get it resolved by One97 Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

One97 Communications reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashley Lewis
Apr 19, 2020
Report
Copy

Address: One97communicationbangaloreltdkain

As i was doing the payment for the renewal of the internet plan through the service providers app by my debit card, as the payment got over i recieved a message from bank saying
You swiped card for rs.500 at one97communicationbangalorekain with txn no[protected] on 18/04/20. I contacted the internet service provider but they said they didnt get any payment from my side. The money which was supposed to go to the internet service provider, instead of going to isp it went to the one97communications.
So please help me out with this problem, please revert my money back as soon as possible
My contact no: [protected]
My mai id : [protected]@gmail.com
One97 Communications customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chopra Gunjan
    Apr 19, 2020
    Report
    Copy

    I was trying to book a flight ticket on 13th April and select Paytm as a transaction mode. Amount of Rs 4966 has been deducted from my account but the payment was still showing "In process" status. My ticket was also not booked.

    Please refund my money to my account.
    Apr 20, 2020
    Updated by Chopra Gunjan
    Hi,

    Please look into this.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Viru Mishra
      May 29, 2020
      Report
      Copy

      Address: Nsp pitampura

      Dear team I have Booked my ticket of spicejet
      Due to lock down your service closed amount is 2276 booking date 20 march 2020 now I would like to request you .please refund my amount urgent .

      Thanks regards
      Viru kumar mishra
      One97 Communications customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        legend life
        Apr 14, 2020
        Report
        Copy

        One 97 communication deducted my money 20000. Sir when i open my account all rupees was deducted by one 97 and today i pick out bank statement then i saw all money was deducted by them by the help of paytm
        Plz help me to recover my money
        Really that money i have saved for my leg operation but now there is nothing
        Plz help to recover mob [protected] [protected] plz if anyone can help then plz call me or sms me, request to u
        One97 Communications customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anthony12121
          Apr 11, 2020
          Report
          Copy

          Kind note the below transactions are done without my knowledge.

          An amount of inr 1, 000.00 debited to ac xxxxxxxxxxx2911 on 09-apr-2020 16:22:42 on account of pca:[protected]:99017018:one97 communications l noida ind.

          An amount of inr 1, 200.00 debited to ac xxxxxxxxxxx2911 on 11-apr-2020 11:32:32 on account of pca:[protected]:99017018:one97 communications l noida ind.

          Request to check & refund my amount.

          Thank you.
          One97 Communications customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            praveen dua
            Apr 9, 2020
            Report
            Copy

            Sir mera dth Recharge 325 kaf ailed Ho gaya but 325 amount deduct ho gaya
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shahjad Mohd
              Apr 9, 2020
              Report
              Copy

              Address: Delhi

              I am note that on 9th April 2020 Rs.15 was deducted from idea sim card [protected] . With reason "for downloading sports from one 97 ". This information was communicated to me through sms by vz-ideacms.
              Kindly verify your error and revers the amount 15Rs/- to my account under intimation of my immediately.
              Regard
              Shahjad
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sureshc30
                Apr 8, 2020
                Report
                Copy

                Banksone97 communicationsreturn my rs 700 transferred to your company which was not intended by me.
                One97 communications — return my rs 700 transferred to your company which was not intended by me.

                2 reviews
                C-30, dcrust, sonipat, haryana, india
                Sureshc30 on apr 1, 2020
                Submit a complaint
                Please return my money which was transferred to your company by mistake. I was trying to add rs700 to my paytm wallet on (01.03.2020) but due to some technical error my payment is not proceeded to my wallet after deducting from my bank account. Later when i check my bank (Sbi) mini statement i found that. From my debit card... Sbidrcard x1531 used for rs700.00 on01apr20 athdfs2i09 txn#[protected] i
                Rs 700 is deducted to your one97 community lnoida so kindly solve it as soon as possible and kindly give my money back.
                Thank you,
                Suresh verma

                Return my rs 700 transferred to your company which was not intended by me.
                Return my rs 700 transferred to your company which was not intended by me.

                My problem has yet not been solved. Rs 700 has not being returned to my account till date.
                Please do the needful urgently.
                Suresh verma
                One97 Communications customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sdasbsl
                  Apr 5, 2020
                  Report
                  Copy

                  I tried to book a train ticket from hwh to ndls on 23th march 2020 in irctc website through payment gateway paytm (According to passbook: one97 communications l) but transaction failed (Ticket not booked) but money was debited from sbi bank account, but still not refunded.
                  Please look into this matter immediately.
                  Message:-
                  Sbidrcard x3236 used for rs 5380.68 on 23 march 20 at hdfc0061 txn#112851
                  If not done fwd this sms to[protected]/call [protected]/[protected] to block card
                  Email id:- [protected]@gmail.com
                  With regards
                  Subhrajit das
                  One97 Communications customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    JyoKP
                    from Hāora, West Bengal
                    Apr 3, 2020
                    Report
                    Copy

                    Hi,

                    On 30th march, 2020, i paid rs 555 for recharging my jio sim via ccavenue. However, my sim was not recharged. When i contacted ccavenue, they said they had paid rs 555 to one97communications.

                    My transaction was done via online banking: bil/onl/[protected]/one97comm/[protected].

                    I request one97 to kindly refund rs 555 because this money has not reached jio.
                    One97 Communications customer support has been notified about the posted complaint.
                    For what reason your company has cut my centarl bank account balance of rs 199 iam highly disappointed...does your company is fraud i am requesting you to give back my money.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sureshc30
                      Apr 1, 2020
                      Report
                      Copy

                      Address: C-30, DCRUST, Sonipat, Haryana, 131039

                      Please return my money which was transferred to your company by mistake. I was trying to add rs700 to my paytm wallet on (01.03.2020) but due to some technical error my payment is not proceeded to my wallet after deducting from my bank account. Later when i check my bank (Sbi) mini statement i found that. From my debit card... Sbidrcard x1531 used for rs700.00 on01apr20 athdfs2i09 txn#[protected] i
                      Rs 700 is deducted to your one97 community lnoida so kindly solve it as soon as possible and kindly give my money back.
                      Thank you,
                      Suresh verma
                      One97 Communications customer support has been notified about the posted complaint.
                      Apr 01, 2020
                      Updated by sureshc30
                      Date of oney transaction of Rs. 700 is 01.04.2020, instead of 01.03.2020. Pl rectify this. The inconvenience caused is regretted.
                      Suresh Verma
                      Apr 01, 2020
                      Updated by sureshc30
                      Not resolved yet.
                      07/06/2019 [protected]c HB0481669 transfer to [protected] One97 communication p
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Ch Ramesh
                        Mar 27, 2020
                        Report
                        Copy

                        Address: 500094

                        I have a received one SMS sports one 97 download thank will charged Rs 5/- daily call coming from [protected] something saying cricket and others please deactivate this pack from my number is [protected] (idea) network

                        Regards
                        Ramesh
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          debabrata@61
                          from Powai, Maharashtra
                          Mar 24, 2020
                          Report
                          Copy

                          On 15.3.20 i received a message for online kyc update of my account. Then unfortunately i opened the link & filled it. Then i came to know that rs 551089/- has been deducted from my account in 11times. I have gave a complain about the matter in the state police cyber cell and concerned bank. I have enclosed the photo copy of the bank pass book for verification. So kindly do the needful for which i shall return back my money
                          One97 Communications customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rkums12345
                            Mar 21, 2020
                            Report
                            Copy

                            Address: 6/279 baranar salai mogappair east, Tiruvallur, Tamil Nadu

                            Dear sir
                            I trying to booking train ticket through irctc from my login id on 19/03/2020 and i have made payment through your one97 commnication for irctc ticket booking on 19/03/2020 transaction id 17433109 of rs. 1019/- but the ticket not booked and also the payment deducted from my bank current acccount (Kumaran tax consultant - karnataka bank). So, i request you kindly refund the amount as early as possible

                            Thanking you
                            Yours truly
                            Kumaran
                            For kumaran tax consultant
                            One97 Communications customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Seema R Chandran
                              Mar 20, 2020
                              Report
                              Copy

                              Iam an idea customer and everyday rs. 5 is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
                              Dear customer, thank you for downloading sports from one97. Rs. 5 is being deducted from your balance.
                              It has become a daily practice and i have even tried to unsubscribe this service but in vain. Every time i send a stop message to 53111, it gives a message back saying unsubscription failed.
                              Very annoying. Please help to get this sorted.
                              One97 Communications customer support has been notified about the posted complaint.
                              On 2 Feb 2020 and 7 Feb 2020 200 rs each i.e total 400 rs were debited from my SBI account.
                              Please let me know why it was debited and refund back the same
                              prerna mundada's reply, Mar 21, 2020
                              It is not solved..reopen the complain
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pyaru
                                Mar 17, 2020
                                Report
                                Copy

                                Address: B 121,Sector-5, Noida, Gautam Buddh Nagar District, U.P., Gautam Buddh Nagar, Uttar Pradesh, 201301

                                On date 29 -February, 2020, i had paid Rs.599/= through S.B.I. Net banking from my Saving Bank Account No. [protected] for recharging of Jio Sim No.
                                [protected], whose Ref. No.-[protected]IGIEY0LD3TRANS,
                                but money was not paid while the above said amount was deducted from my
                                Bank account.
                                So, please refund this amount to my S/B A/C No.- [protected].

                                Truly,
                                Arti Srivastava.
                                Mob. No.-[protected], [protected]
                                One97 Communications customer support has been notified about the posted complaint.
                                Dear team,
                                I tried Palce the order through paytm ( one97 communication). The amount rs:4999/- is deducted from my paytm but order is not placed and didn’t get any confirmation from merchant

                                Amount: 4999/-
                                Txnid: [protected]
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  saxena04
                                  Mar 16, 2020
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  Some fraudulent persons and tricked many others (S also reported on abp news) in sending a message to update kyc and gave a number to call to update. They tricked in getting access to teh account and siphoned off the money. Immediately fraud was discovered paytm was informed and also a compliant lodged with teh police.
                                  The matter was also reported to the cybercell of paytm. They have done nothing to recover the amount where as all teh transactions were online and done into various bank accounts.
                                  Paytm should take responsibility for fraud and help to recover the amount of all the customers.
                                  They should asked to deal with police and the investigation done as fraud has happened due to the services being provided by them
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Transaction id S77647888 has got a refund of 335rs with reference no[protected] but bank has not deposited my money in the account.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Adv Yuvraj J. Awatade
                                    Mar 16, 2020
                                    Report
                                    Copy

                                    Address: HOUSE NO 93, AKSHAT PALMS, KRUTI INFRASTRUCTURE,, DONGAON ROAD, SOLAPUR, Solapur, Maharashtra, 413001

                                    I have made a payment to "one97"
                                    Here with i enclose the image of my payment credited to one97 account.
                                    And even i herewith attach the image of one97 which gives the information that"one97 communication ltd. Is india's leading mobile company. One97 runs"paytm", india's largest digital goods marketplace".
                                    So if i have made a payment to one97 then"only one97 is responsible to either deliver my product or refund my money"
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Mar 16, 2020
                                    Updated by Adv Yuvraj J. Awatade
                                    I have made a payment to "one97"
                                    Here with i enclose the image of my payment credited to one97 account.
                                    And even i herewith attach the image of one97 which gives the information that"one97 Communication Ltd. is India's leading mobile company. One97 runs "Paytm", India's largest digital goods marketplace".
                                    So if i have made a payment to one97 then"only one97 is responsible to either deliver my product or refund my money"

                                    Company name- One 97 Communication ltd

                                    Per Month my current cut money

                                    plz take actuation.
                                    Sir mera premium payment kr raha tha[protected]...13:37pm pe paytm ke jariye se 102250 rupiya paar transaction fail hua ha or 50, 000 rupiya cut kr gayi ha one97 communication L noida bata rha ha mini statement me. mujhe refaund kar dijiye ye mera mehnat ka kamaiyi ha sir avi mere pass kuch nahi bacha mera or mera ghar paribaar ko kaise chalaoon kuch dinse mere maa bhi isi dukh se kuch nhi khaya garib paribaar ha sir please sir mujhe refaund kr dijiye . Attachment me ek baar dekh lijiye mera number..[protected] pe call kr ke bata dijiye please sir, aisa maat kijiye mera saat .🙏🙏🙏🙏
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ravikul05
                                      Mar 15, 2020
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra

                                      Respected sir/madam,
                                      I would like to inform you that rs 329/- paid by me on 31january 2020 through net banking for recharging my jio mobile number has not reached to you and hence i had to get my mobile recharged from other agency.
                                      My account indicate that money has gone to one97 communication. Please do the needful at the earliest in this regard so as to get my money back.

                                      Transaction details are as follows
                                      31/01/2020 to inb one97 communications ltd /202001310799649869121gahzuidns /rs 329/-

                                      Thanking you.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shailesh Narbariya
                                        from Powai, Maharashtra
                                        Mar 11, 2020
                                        Report
                                        Copy

                                        I had tried to book railway tatkal ticket using IRCTC railconnect app on dated 7th march 2020, at a time of payment i choose paytm gateway, but unfortunately transaction got failed, hence amount of RS 672.70 debited from my saving account o[censored]nion bank, it show in passbook payment to one97 communication delhi[protected], and till date 11th march 2020 i don't got any refund.so concern please look in this matter, and take action to refund my money as soon as possible.
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Company name- One 97 Communication ltd

                                        Per Month my current cut money

                                        plz take actuation.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit