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One97 Communications Complaints & Reviews

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Last updated Mar 19, 2024
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One97 Communications Phone Numbers

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+91 22 2613 3197
394
167
+91 12 0477 0770 HQ
167
92
+91 44 2435 0197
121
75

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+91 12 0477 0771

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One97 Communications Head Office Address

B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

One97 Communications reviews & complaints page 31

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J
JyoKP
from Hāora, West Bengal
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refund request

Hi,

On 30th march, 2020, i paid rs 555 for recharging my jio sim via ccavenue. However, my sim was not recharged. When i contacted ccavenue, they said they had paid rs 555 to one97communications.

My transaction was done via online banking: bil/onl/[protected]/one97comm/[protected].

I request one97 to kindly refund rs 555 because this money has not reached jio....
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Address:C-30, DCRUST, Sonipat, Haryana, 131039

Please return my money which was transferred to your company by mistake. I was trying to add rs700 to my paytm wallet on (01.03.2020) but due to some technical error my payment is not proceeded to my wallet after deducting from my bank account. Later when i check my bank (Sbi) mini statement i found that. From my debit card... Sbidrcard x1531 used for rs700.00 on01apr20 athdfs2i09 txn#[protected] i
Rs 700 is deducted to your one97...
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Address:500094

I have a received one SMS sports one 97 download thank will charged Rs 5/- daily call coming from [protected] something saying cricket and others please deactivate this pack from my number is [protected] (idea) network

Regards
Ramesh...
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D
debabrata@61
from Powai, Maharashtra
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unauthorised transaction from my account

On 15.3.20 i received a message for online kyc update of my account. Then unfortunately i opened the link & filled it. Then i came to know that rs 551089/- has been deducted from my account in 11times. I have gave a complain about the matter in the state police cyber cell and concerned bank. I have enclosed the photo copy of the bank pass book for verification. So kindly do the needful for which i shall return back my money...
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R
rkums12345
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railway ticket booking refund

Address:6/279 baranar salai mogappair east, Tiruvallur, Tamil Nadu

Dear sir
I trying to booking train ticket through irctc from my login id on 19/03/2020 and i have made payment through your one97 commnication for irctc ticket booking on 19/03/2020 transaction id 17433109 of rs. 1019/- but the ticket not booked and also the payment deducted from my bank current acccount (Kumaran tax consultant - karnataka bank). So, i request you kindly refund the amount as early as possible

Thanking...
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Iam an idea customer and everyday rs. 5 is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer, thank you for downloading sports from one97. Rs. 5 is being deducted from your balance.
It has become a daily practice and i have even tried to unsubscribe this service but in vain. Every time i send a stop message to 53111, it...
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Address:B 121,Sector-5, Noida, Gautam Buddh Nagar District, U.P., Gautam Buddh Nagar, Uttar Pradesh, 201301

On date 29 -February, 2020, i had paid Rs.599/= through S.B.I. Net banking from my Saving Bank Account No. [protected] for recharging of Jio Sim No.
[protected], whose Ref. No.-[protected]IGIEY0LD3TRANS,
but money was not paid while the above said amount was deducted from my
Bank account.
So, please refund this amount to my S/B A/C No.- [protected].

Truly,
Arti Srivastava.br...
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S
saxena04
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fraud in paytm account

Address:New Delhi, Delhi

Some fraudulent persons and tricked many others (S also reported on abp news) in sending a message to update kyc and gave a number to call to update. They tricked in getting access to teh account and siphoned off the money. Immediately fraud was discovered paytm was informed and also a compliant lodged with teh police.
The matter was also reported to the cybercell of paytm. They have done nothing to recover the amount where as all...
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A
Adv Yuvraj J. Awatade
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mobile handset not yet delivered on my address

Address:HOUSE NO 93, AKSHAT PALMS, KRUTI INFRASTRUCTURE,, DONGAON ROAD, SOLAPUR, Solapur, Maharashtra, 413001

I have made a payment to "one97"
Here with i enclose the image of my payment credited to one97 account.
And even i herewith attach the image of one97 which gives the information that"one97 communication ltd. Is india's leading mobile company. One97 runs"paytm", india's largest digital goods marketplace".
So if i have made a payment to one97 then"only one97 is responsible to either deliver my product or refund my money"...
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R
ravikul05
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mobile top up not received

Address:Pune, Maharashtra

Respected sir/madam,
I would like to inform you that rs 329/- paid by me on 31january 2020 through net banking for recharging my jio mobile number has not reached to you and hence i had to get my mobile recharged from other agency.
My account indicate that money has gone to one97 communication. Please do the needful at the earliest in this regard so as to get my money back.

Transaction details are as followsbr...
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S
Shailesh Narbariya
from Powai, Maharashtra
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money debited while irctc tatkal ticket booking

I had tried to book railway tatkal ticket using IRCTC railconnect app on dated 7th march 2020, at a time of payment i choose paytm gateway, but unfortunately transaction got failed, hence amount of RS 672.70 debited from my saving account of union bank, it show in passbook payment to one97 communication delhi[protected], and till date 11th march 2020 i don't got any refund.so concern please look in this matter, and take action to refund...
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Address:palm meadows, ramagondanahalli, 560066

Hi
I was trying to install paytm apps but could not complete the registration of my bank account as i was unable trace my debit card that time. Later i unstalled the paytm apps, no transation or no registration of card details have been done, even though rs 873 has been debited by one97 communication, from account. Please let me know what i should do now, i scared that if this might continue then unnecessarily i will be loosing amount....
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S
shinu mammen
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mobile phone purchase

Address:Shinu mammen ,kottarathil, kanjirapally .p.o, Kottayam, Kerala, 686507

I have paid rs 1899 from my account to amazon through one97 communication for purchasing mobile phone dated 18 feb 2020. But till now i didn't get any reply. So pls do neccessary action or refund my payment. Attach the payment confirmation (Otp for online purchase of rs. 1899.00 at one97 communications thru state bank debit card 5596*90 is 573888. Do not share this with anyone)...
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G
gsvijay2006
from Cumbum, Andhra Pradesh
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unauthorised transaction of amount

Address:nandyal, Kurnool, Andhra Pradesh, 518501

Sir, my name : g s vijaya gandhi, mobile no. [protected], i have not a regular user of paytm. But[protected] at 7-12 am and 8-43 am, rs. 177/- and rs. 3000/- amounts are transfered to one97 communications ltd noida without my concern. Please rectify the mistake and return my amount please. I had communicated with paytm customer care... I have given all the information what they asked and they asked about txn id of amount... Then i asked city...
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A
Aahana yadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets didn't booked but money debited

Dear sir/madam
I had booked three tickets from pnbe to kota for irctc rail tickets, from my father's debit card (Binay kumar), on 18/02/2020. But due to network problem we received otp a little late. After entering otp, it was taking too much time for processing. So, i cancelled those tickets during processing was going on. But the money rs.1661.98, was debited from sbi bank. It is a week from cancellation of tickets, but i didn't...
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P
Prabhukaraiyur
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make refund

Sir,
On feb 6th 2020, i ordered powerbank through one 97 communication.
Before i will give my address, payment was initiated.

Payment was declined at that time.
But amount rs.830 was deducted from my account on feb 8th 2020.

Product was not received due to not giving my address.

So far, i will not get any refund.

Please make refund to my account.
br...
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P
Prabhukaraiyur
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make refund to my account

I ordered power pank through one 97 communication ltd.
Before i will give my address, money transaction was done through upi.

But transaction was pending during that time on feb 6th 2020.

On feb 8th 2020,
Rs.830 was deducted from my account..

So far, i did not get any refund.

Pls make refund to my account.
Name:
A. Prabhu
Sbin0005132
A/c...
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Address:B-604,Vasundhara krithika,service rd,, dwaraka nagar,BSK 3rd stage,, Bangalore, Karnataka, 560085

I have not done any transaction with on97, and yet they have deducted this money from my account! I will update the details and transaction id here, please arrange for a refund for the same. I saw the log in my account history!

I have not done any transaction in that time period, i was wondering how the money got deducted without any otp or approval via my debit card account...
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V
ViG0 0SH0
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refund and deductions

Address:B-121, sector 5 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I amit kumar rai working with verma wedding collection had rented a pos machine from one97 communication in the month of april 2019 with a security deposit of 2000 which i was told is refundable, i returned their pos machine in he month september 2019 and i was told that my after adjusting my monthly rent for the current month and i would be refunded inr 500 which never happened, i then received another payment from the app on my phone for...
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S
surya sashank
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fees for icai ipcc revalidation course

Sir
I am surya sashank
Sro0525659 is my icai registration id
I made payment for icai ipcc revalidation course on[protected] through debit after entering otp page showed session has expired but money was debited from my bank account and icai website shows payment is not done kindly solve the issue or refund my amount

Transaction id : s85234772...
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