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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 34

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S
Sufala Awasthi
from Gurgaon, Haryana
Nov 11, 2019
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I was shopping from club factory. I was paying for that amount of 510.35 rs
And payment was done by paytm and i received of my account that money is debited from your account to pos one 97 and the date. Please send my money back as soon as please. Email id [protected]@gmail.com please contact me via mail sir. Name sufala awasthi i am a student sir so sir please try to send my money back.
One97 Communications customer support has been notified about the posted complaint.
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    D
    Dharmala Harish Kumar
    from Mumbai, Maharashtra
    Nov 10, 2019
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    I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
    Dear customer,
    Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 7.68
    I don't know what to do now. It deducted 4-5 times and still going on.. Now what should i do..???
    One97 Communications customer support has been notified about the posted complaint.
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      S
      Shweta Kudav
      from Vasai-Virar, Maharashtra
      Nov 8, 2019
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      Respected sir,
      I have paid my articleship registration fees of rs 2000 twice which was 1st credited to icai on 22nd july but the registration wasn't completed so i paid again on 28th july and it was credited to one97 communication ltd. So i want a refund of rs 2000 which is gone mistakenly to one97 communication ltd.
      The arn of transaction of 28th of july to one97 communication ltd is 74332749210920944451229.
      Trn no. On 22nd july is pos/icai/*74/[protected]
      Trn no. On 28th july is pos/one97 co/*74/[protected].
      One97 Communications customer support has been notified about the posted complaint.
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        P
        Pankaj@825
        from Indore, Madhya Pradesh
        Nov 7, 2019
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        I bought a product (Whirlpool fully automatic washing machine white magic elite 7.5kg) from paytm on[protected] and paid 14990/-
        Firstly product was delivered extremely late and after alot of complaints
        And after the delivery product was defective which has been proved by manufacturer through job sheet
        I have submitted the photos and jobsheet to paytm and raised complaint but they are not listening to me
        So please help me in get my refund with compensation for mental harassment and 420
        I will be waiting for your reply
        One97 Communications customer support has been notified about the posted complaint.
        Nov 11, 2019
        Updated by Pankaj@825
        Please help me and solve my case as soon as possible i am in mentally disturbed condition
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          J
          Jignesh Marlesha Jain
          from Mumbai, Maharashtra
          Nov 7, 2019
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          Address: Raigad, Maharashtra, 410206

          I have purchase pos machine from paytm seller name (Yadnesh) came on my shop for my retail business on 4 november 2019 i have paid them of rs 7080 for annual period. As per condition of pos machine card rate were told me on debit card was 0-2000 free and above 2000 above 0.4 % + gst and on credit card 1.4 % +gst. But paytm are charging me on credit card 1.99 % + gst. I have call and discuss with seller about this issue on 13 november and he tell me will solve this problem asap.. But till now this problem is not solve... As per the seller of company he tell me that you can cancel this contract any time if you don't like services.. Today on 4 nov i have call seller again to cancel and refund me amount which i have paid to company he told me to contact to customer support then i have call there paytm customer support number to cancel this pos machine contact they are tell me sorry sir this contract will not cancel as per policy of company.. You have to cancel this process with in month. I have told them whole story but are telling its our policy... I am helpless now...
          One97 Communications customer support has been notified about the posted complaint.
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            R
            rahul28121987
            from Pune, Maharashtra
            Nov 5, 2019
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            I have booked the flight tickets from lucknow to pune (Jet airways 9w-796) through paytm on 07-march - 2019 and the travel date was 21-july-2019.
            But the same flight was cancelled by airlines and from that time i am following up with paytm, but every time they replied that they were following up with airline and not sharing any proof regarding the refunds application if they have processed any.
            I am really concerned about my hard earned money which i have lost without my fault.
            Paytm booking id:-[protected]
            Pnr:-ufdfye
            One97 Communications customer support has been notified about the posted complaint.
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              S
              srirajendra plywoodcenter
              from Bengaluru, Karnataka
              Nov 4, 2019
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              Address: Sri RAJENDRAPLYWOOD centre, Guntur, Andhra Pradesh, 522201

              E agreement approved by urs company before 15 days. Yet I can't received card swipe machine there is no response by urs company and customer care . I[censored] will taken action r i[censored] not . Then i will go to consumers court for faurd case i hope so u will understand . I want action immediately
              From
              srirajendraplywoodcentre
              Tenali 522201
              Ap
              ph no [protected]
              One97 Communications customer support has been notified about the posted complaint.
              Dear Sir,

              I have recharge my JIO no-[protected] with amount of Rs.444 by today evening 5 pm from my sbi account through online transaction. But the not recharged till the time. My transaction no is-IGAHIRIJYO.

              Please do the needful at the earliest.
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                V
                vasudevsaraswat
                from Delhi, Delhi
                Nov 4, 2019
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                Address: Mundka, West Delhi, Delhi, 110041

                Dear Concern,
                Yesterday, one unauthorized transaction had done from my SBI credit card on your site ([protected]) amount 20000/- on dtd. 03.11.19, time 10:45 and against this transaction police complaint (No [protected]) & SBI Graviance (No 1-[protected]) has been lodged.

                Pls note fraud caller No [protected] and pls block any transaction done by above mentioned card.

                Regards,
                Vasudev Sharma
                [protected]/[protected]
                One97 Communications customer support has been notified about the posted complaint.
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                  L
                  Lawarence Charles
                  from Pune, Maharashtra
                  Oct 31, 2019
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                  Address: Pune, Maharashtra

                  Hi team,
                  I have done recharge with my jio app 2 times. When 1st time it's did money deducted from bank but recharge not done. Second time i did but again it's failed. Please check the transaction details. And i also confirm with the jio services my recharge not been done yet please refund my money back. I reacharged my jio number 2 times please have a look and resolve it as soon as possible.
                  One97 Communications customer support has been notified about the posted complaint.
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                    T
                    Tksgmt97295
                    from Mumbai, Maharashtra
                    Oct 31, 2019
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                    I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
                    Dear customer,
                    Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 7.68
                    I don't know what to do now. It deducted 4-5 times and still going on.. Now what should i do..???

                    I want to back my all money as account balance.
                    One97 Communications customer support has been notified about the posted complaint.
                    Dear Sir,

                    MY UTS NO [protected].Today I am purchase local train tickets monthly.
                    Barasat to bidhnagar Fare showing application Rs99.50.But payment debited my account Rs 129.00 twice.
                    Debited id is MEDR/ONE97COMMUNICATION/862378, MEDR/ONE97 COMMUN/879985.
                    RS125+125.
                    Kindly resolve this problem.
                    I want to know my order status details through messages
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                      U
                      Uthpreksha Valluri
                      from Mumbai, Maharashtra
                      Oct 30, 2019
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                      Address: Hyderabad, Telangana, 500085

                      You guys deducted my money 5/-rupees for one97 but we did not downloaded anything. This is not at all acceptable. We really disappointed with your service. We need refund as well deactivation immediately. Our number is [protected] please refund the amount otherwise we will change our network. We will shift to other network. Literally worst service. Kindly look into this issue and resolve it.
                      One97 Communications customer support has been notified about the posted complaint.
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                        G
                        gunjantyagi25
                        from Gurgaon, Haryana
                        Oct 30, 2019
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                        Address: IIT DELHI, New Delhi, Delhi, 110016

                        Dear team,

                        I have done recharge Rs.900 of dishtv "Registered mobile number-[protected] and holder's name- Mr. Raj Kumar" on 10 October 2019 and the amount has been deducted from my account and the only message that i get after that is
                        "Thx for INB txn of Rs.900.0 frm A/c to One97 Comm... Ref#IGAHEUHYX3 on 10Oct19. If not done, fwd this SMS to [protected] to block INB or call [protected]" and the Screenshot has been also attached with this mail .PFA.
                        And it does not reflect on the dish and also the dish executives said that there's no recharge had been made and the bank executives said the payment had been already done. I would request you, kindly resolve with this transaction and money of Rs.900 which had been deducted from my account i want them refund back to my account

                        I look forward to hearing from you.
                        One97 Communications customer support has been notified about the posted complaint.
                        Plz Turn Off One97 sports Pack of My no. [protected] idea
                        I am tired of this unwanted deductions
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                          A
                          Azhar Nizar
                          from Mumbai, Maharashtra
                          Oct 28, 2019
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                          Address: Valamchuzy, pathanamthitta, Pathanamthitta, Kerala, 689645

                          I'm really unhappy to say this. So many time. Some of rupees like 50, 150 are debited from my bank account as i request to stop this my 500 rupees is gone.. For what purpose for you to have like this. Will you please credit my money to my account. I received message regarding this transaction. Today while checking my bank statement i detected this fraudulent transaction. Please look into the matter and refund my money...
                          One97 Communications customer support has been notified about the posted complaint.
                          Oct 28, 2019
                          Updated by Azhar Nizar
                          Sorry it's my mistake. No fraudulently transacted.
                          My paytm number is [protected]. On October 17th, i added a amount of rs 90 from my bank of baroda bank account to my paytm account [protected].
                          The amount has been deducted from my bank account but the money has not been added in my paytm account.
                          Please take care of this issue as soon a...
                          Daily I got a call from[protected] and loss rs 5 from account every day... My number is [protected] I want my money back...
                          On 21st oct'2019, I was trying to pay my Tata Power bill but payment has been done to one97 communications of Rs 850/-

                          Please refund my amount .
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                            T
                            Tksgmt97295
                            from Mumbai, Maharashtra
                            Oct 20, 2019
                            Resolved
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                            Resolved

                            I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
                            Dear customer,
                            Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 7.68
                            I don't know what to do now. It deducted 4-5 times and still going on.. Now what should i do..???

                            I want to back my all money as account balance.
                            Oct 31, 2019
                            Complaint marked as Resolved 
                            One97 Communications customer support has been notified about the posted complaint.
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                              J
                              jkuk
                              from Pune, Maharashtra
                              Oct 19, 2019
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                              Address: FLAT 4 RAJSHREE TERRACE,VIDYASAGAR COLONY,SALISBURY PARK, PUNE, FLAT 4 RAJSHREE TERRACE,VIDYASAGAR COLONY,SALISBURY PARK, PUNE, Pune, Maharashtra, 411037

                              On 29th september, 2019, i made a payment of rs.822/ to you on dish tv a/c for recharge of my dish tv connection. Since i did not get confirmation from dish tv confirming the recharge, and since they were not in a position to confirm, i made another recharge for the same amount side by side submitting my claim to hdfc bank credit card division for cancellation of payment to you. All these transactions were made using hdfc credit card in the name of krishnaswamy j. Now hdfc bank has advised me to get a confirmation that the said payment made by me using the credit card was not utilised for the intended purpose, to enablle the bank to recredit the amount in my credit card account. I kindly request you to verify the transaction at your end and issue me a confirmation that the said amount was not utilsed for the intended purpose. My email id is [protected]@yahoo.co.in and contact number is [protected]
                              One97 Communications customer support has been notified about the posted complaint.
                              They texted me n watsapp and said that iphone 11 pro max is for cheap and they took 3900 rs money from my paytm wallet account and they had blocked me ..pls solve my problem
                              hi,
                              the same issue i had been faced but they're responding anywhere. Did you get any response or recredit?
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                                S
                                Shri Pravish
                                from Mumbai, Maharashtra
                                Oct 16, 2019
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                                Address: Chennai, Tamil Nadu, 603103

                                Hi Team,

                                I have done a ticket in irctc app. Once the payment done through one 97 communication. The money got deducted from my ICICI bank but the transaction failed. So ticket is not booked. The problem is there is no transaction id for this transaction in irctc app and amount got deducted in bank. Still the money is not refunded to my account. Please find attached for the bank transaction screenshot.
                                One97 Communications customer support has been notified about the posted complaint.
                                Name fatehsingh
                                Employee code 3061024
                                Plz send my salary slip in my gmail id
                                Mail id :- [protected]@gmail.com
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                                  Y
                                  yashasvi joshi
                                  from Delhi, Delhi
                                  Oct 11, 2019
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                                  On september 16th i tried to purchase realme xt mobile from my realme account. Unfortunately payment debited from my sbi account but order was not confirmed although bank deposit payment to site one97 communication ltd. I thought probably its happen due to busy lines and i tried second time to purchase, but the second transaction was also failed but once again payment debited from my account and gone to one97 communication ltd. I did two attempt for payment and both were failed to confirm order but both time payment debited from my account and gone its to one97 accounts.

                                  I write many emails to your realme address with bank account statement as attachments. Waii received first transaction 201909160660804712112 igahadows1 refund from realme after 10 days on 26th september but second transaction 201909160660817198311 igahadpex5 payment refund is still pending.

                                  Now realme says they haven't got the refund from one97 and now its in their hand to give my money back.

                                  I am in tense, depression and feeling stress because rs 15999/- is very valuable for me
                                  One97 Communications customer support has been notified about the posted complaint.
                                  My Credit card account has been debited on 05.09.2019 of AXIS Bank for Rs.9720. my mobile number : [protected]
                                  Axis Bank Customer Care's response, Oct 24, 2019
                                  Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Date 14-oct-2019
                                  mobile no -[protected]
                                  my account was psyment is cut but hotel is not booked
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                                    D
                                    Deepak3212
                                    from Mumbai, Maharashtra
                                    Oct 9, 2019
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                                    I had ordered bond street brown shoes dated 1st oct'19. At that time expected date was 7th-oct but even after several follow up product is still undelivered at that day & expected date gets automatically updated on 9th-oct shows status out for delivery. When i contacted courier executive shadowfax mob [protected] he denied to deliver the parcel & misbehave on call. Extremely worse service paytm mall & their delivery partner shadowfax.

                                    Regards,
                                    Deepak
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Oct 09, 2019
                                    Updated by Deepak3212
                                    Order id-[protected]
                                    Shadowfax details also attached

                                    I have buyed mobile Mia2 I have not delivered that mobile .. I have done with payment .. But I did not got mobile if mobile not received .I will give police complaint
                                    I have buied a mobile mi a2 but mobile had did not delivered . I have complited my payment while buying . if money is not refund I I'll give police complaint.
                                    Please refund my 100/- which is automatically deducted. My name is Rupan Nath and contact no. [protected]/[protected]/[protected].
                                    While recharging reliance jio with Rs 359 through internet banking, it was credited to one97 communication in place of rel jio.Detail as below.
                                    Ref # IGAHEUMMLO on 10 Oct 2019 5:02pm from account xxxx3760 SBI
                                    Please refund the amount created to you by mistake.
                                    Regards
                                    Ram Sagar Pandey
                                    Ram Sagar Pandey's reply, Feb 6, 2020
                                    While recharging reliance jio with Rs 359 through internet banking, it was credited to one97 communication in place of rel jio.Detail as below.
                                    Ref # IGAHEUMMLO on 10 Oct 2019 5:02pm from account xxxx3760 SBI
                                    Please refund the amount created to you by mistake.
                                    Regards
                                    Ram Sagar Pandey
                                    The payment of Rs. 359 which was made to one 97 communication is still pending with them. Till today it has not been refunded reverse back to my account.
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                                      A
                                      altaf iqbal banarasi
                                      from Surat, Gujarat
                                      Oct 3, 2019
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                                      Address: saiyed pura surat, 395004

                                      I have booked a train ticket from st to srr on 16th feb 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money debited from bank of baroda account, but still not refunded.
                                      Refund against pnr number null /irctc transaction id [protected], an amount of rs. 2252.32/-

                                      Plz look into this matter immediately and refund the amount deduct.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Dec 15, 2019
                                      Updated by altaf iqbal banarasi
                                      i have not received payment deducted amount of rupees 2252

                                      Near about₹65000has been illigaly transacted from my bank account on the head of one97head communication LNoida from 23rd may19 to 3rd october19.the above is a
                                      Fraud company n looting many innocent people i.
                                      I have no transaction with d company .even if I have no knowledge what is one97head?
                                      How yo deactivate?
                                      I got sms from TM-HDFCBK for the INR 138 deducted as below:
                                      Thanks for using HDFC Bank Visa FoodPlus Card Card xxxx0125 for INR 138 at ONE97 COMMUNICATIONS L on 25-SEP-19 10:09 PM. Card Bal: INR xxx. Not You ? Call[protected]

                                      my paytm login mobile number: [protected]
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                                        S
                                        Sachinsaurav
                                        from Mumbai, Maharashtra
                                        Oct 3, 2019
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                                        Dear sir/madam,

                                        Actually i tried to book a tatkal ticket on oct 03 at 11 a. M. But the ticket was not booked showing error but my amount (Rs. 848.68) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
                                        I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..
                                        "thank you for using your sbi debit card xxxx17 for a purchase worth rs 848.68 at one97 communications. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]"
                                        For your reference i have attached the screenshots of irctc which shows the ticket is not booked and yonosbi transaction history which shows that the amount was paid to one97 communications ltddelhi dlin.

                                        For further informations, you can contact me at ssaurav. It.[protected]@nist. Edu
                                        One97 Communications customer support has been notified about the posted complaint.
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