One97 Communications — paytm-money settlement issue

The ticket number is 23818791.
Transactions of 24th december were not settled in my bank account. I called many time to paytm customer service. https://tinyurl.com/vpmoqg6 they couldn't help me. They suggested me wait on 25th december. Then the day has gone. After that i called they requested me to wait on 26th december. The day is over. Now they couldn't tell anything about my transaction. I worry about my money. No email id, no customer service, no higher authority. Very much worry about my money. No one s
Helps me out to settle the amount on that day. Even later date transaction was already settled

I can't wait for settle the amount. Because i'm worried about my money. I have no trust on paytm customer service support team who doesn't help this tiny problem and hold my issue by day to day without doing proper action.
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One97 Communications customer support has been notified about the posted complaint.
Dec 27, 2019
Updated by turjyasaha
Discussed the matter with
Junior Telecaller >
Senior Telecaller>
Supervisor >
Floor Manager >
Manager

They even can't raise a complaint. Just a Telecaller they just listen and reading the sentences whatever display was shown.

Pathetic outbound- third party BPO
Problem still not solved
Mrs. Manthi, Manager of third-party BPO head.
They have no senior authority to solve my issue.

Complaint comments 

Comments

I have done a transaction yesterday but it got failed kindly take a note and let me know. They deducted 815.54 rupees Transaction ID[protected]. I need my money back to my account immediately.

Sir today i recieve a sms that 1000 & some time later 1000 more amount debited from my account via one97 paytm noida. So please tell me what to do?🙏🙏

On 10/1/2020 one97comminications had debited 2000rs from my debit card.so pls refund the amount. I called stylose customer care one mank ask me the debit card no and all other details i gave him and he withdrawn fraudly from my account pls help

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