OneAssist Consumer Solutions Complaints & Reviews

Address: Ludhiana, Punjab, 141415

Hello
I am sandeep singh. I received sms from hdfc bank ltd that rs-1399/ deducted from my credit card to one assist plan withour my permission. I also got a mail from one assist team i don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really criminal act and the co.

Please deactivate and refund my money
My hdfc credit card no - xxxx7930
One assist relationship no - 1931403
Contact-[protected]
Please solve my issue as soon as possible.

Jun 22, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3148393 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

Jun 12, 2018

Updated by Sandy1313 Today is 12th may and i didn't receive any refund amount from one assist.

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Address: 560098

Hai madam,

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6523 without my concern on date:11/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

My one assist relation ship no - 2073626. Please check. And my registered mobile no - [protected]

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: Aligarh, Uttar Pradesh

Hello,

I had never asked for the one assist plan. Also, a sum of rs.1, 899 has been debited from my account today 18 may 2018. I want my refund.

This is the fraud to customer i have call more time to your department but your representative doesn't give any proper answer.

Prior to take any legal action i am writing you here if can refund otherwise i 'll file case against you.

Acc no icici[protected]
Mob no - [protected]

Thanks

Jun 24, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 18, 2018

Updated by rajumahraulia my email id is [protected]@gmail.com

Verified Support

May 21, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3188908 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

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Hai team,
This is thirupathi from hyderabad. I have a credit card with hdfc bank without my concern you people activated the service. Yesterday i received my statement i really shocked. Iam requesting to deactivate the service imidiatly other wise i will escalate to superior consumer forum.
Thanks & regards
K thirupathi
[protected]

+1 photos

Jun 29, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3188898 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

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Address: Hyderabad, Andhra Pradesh, 500017

I would like to cancel the one assist service. I was not able to do it by calling either icici customer service or one assist customer service. My call was getting cut, i told clearly i would like to discontinue the service as i have not used it nor am i going to in future, the amount was deducted from my credit card without informing me. The very same day i called icici customer service and pklaced a request, i told the same to one assist customer service people too. But to no avail.

My relationship number is 2046485. Please cancel my one assist account and refund my amount.

Usha rani p

Jun 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3174823 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

View replies

U

Ushaind

from Hyderabad, Telangana

May 22, 2018

But in spite of your assurance I keep getting calls from One Assist trying to persuade me to continue with the plan . I talked to three One Assist people and the last one assured me of discontinuation of the subscription after a long dialogue . I was happy, the job is done, but immediately I got a message from One Assist thanking me for continuing with the service . I do not know what to make of this.

Reply

OneAssist Consumer Solutions Customer Care's response, May 28, 2018

Verified Support

Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Riddhi

Team OneAssist

U

Ushaind

from Hyderabad, Telangana

May 25, 2018

My money has been refunded at last .

One Asst should notify people by email well in advance before they renew the account and give the choice to the customer to either continue or discontinue . They should not force it on customers like this .

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Address: Haridwar, Uttarakhand, 249402

Why customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my salary a/c. I don't need this plan actually. Please deactivate this plan and refund my money asap

Name : ranjit kumar
Mob: [protected]
Email: [protected]@gmail.com

Jun 18, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3179956 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 17, 2018

Dear Ranjit Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Reply

R

Ranjit bhadrabad

from Nagar, Rajasthan

Nov 5, 2018

As per your comments already cancelled my unwanted plan but again 1899 Rs deducted in my salary and i ave not get return refund last year amount so i am fade up with ICICI bank

so kindly return my money ASAP.

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When got credit hdfc credit card they sent me one assist for wallets along without asking me. I let go for one year and now they renewed it again without asking me. I really don't need this one assist plan now i need to cancel it and i want refund my money for this year. This is hdfc bank fault. How come they can ask their customer to pay for one product without asking. It's surprising for me. I wish i could sue them.
My relationship no 2072728
Name : kunal patil

Jun 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3177462 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

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I received sms from icici bank that rs-1399/- has been deducted from my savings account to one assist plan on 2/5/18 for their card protection plan without my permission..
I am not at all interested in this services and they are deducting the amount without any consent/agreement.
Upon calling the customer care service they play smart by telling that our voice is not audible to them and keep on diverting the issue instead of listening to our complaint.

I want my full refund of 1399 rs in my account.

Please deactivate and refund my money asap
Date of incident : 2/05/2018
Icici debit card no. Xxxxxxxxxxxxx250

Jun 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

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Address: 560041

Website: www.oneassist.in

Deactivate one assist plan
I received sms from kotak mahindra bank that rs-1299/- deducted from my credit card for one assist plan without my permission i also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Should refrain from such acts. The bank in question kotak bank should also refrain from sharing customer details with such fraudulent companies. Its really annoying to say the least.

Please deactivate and refund my money asap
Date of incident : 16 may 2018
Kotak credit card no. Xx9265
Oneassist relationship number : 4412897

Jun 17, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3176503 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

View replies

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

May 17, 2018

Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak

Reply

J

jangraparveen007

from Bathinda, Punjab

May 17, 2018

One assist is a Fraud company, rjected claim of my hansate 2 times, . My money is wasted two times, Rs. 650+500.
They dont tell consumer all the things.

Don't trust on them
My email id is
[protected]@gmail.com

Reply

S

saleemsyed786

from Nellore, Andhra Pradesh

May 17, 2018

Respected sir,

This is saleem syed from Andhra pradesh i used Hdfc bank credit card few years but one assists fee 1399/- deducted on 5/5/2018 dated from my credit card without my permission i called about this issue to one assist they not respond please return back my amount my mobile no: [protected]

Reply

OneAssist Consumer Solutions Customer Care's response, May 21, 2018

Verified Support

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3162223 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)
"

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Address: Sonipat, Haryana, 131101

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1065 without my concern on date:05/05/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this amount
Many times am compained but still not getting refund if this type of cheating done
With customers thats no long term relationship

Thanks

Name manoj kumar
[protected]

Jun 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3152247 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

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Address: Bangalore, Karnataka, 560098

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6523 without my concern on date:11/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

My hdfc bank account no -

Savings account no.: [protected], rajarajeshwari nagar, bangalore

Jun 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Riddhi

Team OneAssist

May 16, 2018

Updated by Suren ngl HAI MADAM,

MY ONE ASSIST RELATION SHIP NO - 2073626. PLEASE CHECK. AND MY REGISTERED MOBILE NO - [protected]

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6122 without my concern on date:08/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4339927
Name :- siddhant singh bhakuni
Mobile no. :- (Protected)
Credit card number ending :- 6122

Jun 16, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 16, 2018

Updated by Siddhant Bhakuni The date will be 08/05/2018

Verified Support

May 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3173975 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

View replies

S

Shi1

from Kohima, Nagaland

May 17, 2018

The company One assist is a fraud company. I dont know how it got my details and issued me a relationship no. of 3885571 and autodebit of my credit card of Rs. 1399 without my authorisation! I need this account to be closed and money to be reversed immediately. The customer care is pathetic and have failed to address my issue

Reply

OneAssist Consumer Solutions Customer Care's response, May 21, 2018

Verified Support

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3188844 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)
"

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I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 12/05/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on custumer care no, but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/05/2018
Hdfc credit card no. Xx9901

Jun 25, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3173820 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

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Address: Krishna, Andhra Pradesh

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 14/5/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 14/05/2018
Hdfc credit card no. ××7064

Jun 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 15, 2018

Updated by bevara kishore 9th may i am receiving this mail...

Verified Support

May 15, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Riddhi

Team OneAssist

May 15, 2018

Updated by bevara kishore I send my id&phone number to your mail id
Pls do needful

May 15, 2018

Updated by bevara kishore Pls refund my money (1899/-)

May 15, 2018

Updated by bevara kishore Pls refund my money

May 20, 2018

Updated by bevara kishore Dear sir
Still your not refund my money& account cancellation..

May 20, 2018

Updated by bevara kishore Pls cancellation my membership & refund my money

May 21, 2018

Updated by bevara kishore What is this sir
The bill also came but your not cancle my membership, your not refund my money

View replies

B

bevara kishore

from Visakhapatnam, Andhra Pradesh

May 15, 2018

Pls refund my money

Kishore bevara plan no : 434509

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Address: Muzaffarpur, Bihar, 842008

I received sms from hdfc bank that rs-1399- deducted from my credit card to one assist plan on 11/5/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 09/05/2018
Hdfc credit card no. Ending with *4560

May 17, 2018

Complaint marked as Resolved

Pls refund my mony 1399 debit in my cc account i continue follow up call and mail but not response your end such a mentally distrub your company so pls resolve ASAP otherwise i will go leagal process

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

May 17, 2018

Updated by Md shakil khan2 Not refund my mony till date continue follow up cancellation all ready done

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Address: Karimnagar, Andhra Pradesh, 505001

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Insuranceoneassist consumer solutions deactivate one assist plan
[resolved] one assist — deactivate one assist plan

39 reviews
Mary prince on feb 6, 2017
Submit a complaint
Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I haven't registered for any of the plan related to one assist.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap

+2 photos

Jun 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3170477 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

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Address: Kolkata, West Bengal, 700123

Suddenly, in the current month's statement I saw an amount of Rs. 1399 debited from my credit card of HDFC Bank. On inquiry, found it to be the service fee of One Assist, which I have never subscribed. I really do not need this service,

Want this to unsubscribe, as soon as possible and want the refund money to be credited to my account ASAP.

Cust name: M. Datta
Plan details: Enhanced WA Power Single Plan
Cust id: [protected]

Jun 27, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3173778 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

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Address: New Delhi, Delhi, 110037

I have received an sms on 8th may 2018 saying that one assist plan has been activated to my hdfc credit card. I haven't activated it and they activated it without my permission. So i installed there app and with app chat feature i ask them to cancel my membership and refund my money. They says that it will be deactivate within 2 days. But it's been 5 days and i haven't received any confirmation call or sms that my plan is deactivate. I have received 2 calls in which they ask me not to cancel it.
I am warning you guys if my plan will not get deactivated urgently i will take legal action against you.
Name - md shabab
Relationship number - 4356844

Jun 14, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 13, 2018

Son of bareli imran khan's response Pls arjent

Verified Support

May 14, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3165239 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

View replies

S

Son of bareli imran khan

from Indore, Madhya Pradesh

May 15, 2018

Dear sir & mam
Pls deactivate my plan 1899
I am not interested my mob no [protected]
And my relationship no 162988

Regards
Imran khan

activate one assist plan for my hdfc credit card without my permission - Comment #3097335 - Image #0

Reply

OneAssist Consumer Solutions Customer Care's response, May 18, 2018

Verified Support

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3179921 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)
"

N

nrdeepa120386

from New Delhi, Delhi

May 15, 2018

Refund my amount back, I do not want this year renewal.

auto debit from my account.

Send it back

Reply

OneAssist Consumer Solutions Customer Care's response, May 18, 2018

Verified Support

"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Sagar

Team OneAssist"

S

Son of bareli imran khan

from Indore, Madhya Pradesh

May 22, 2018

Dear sir & mam

Pls deactivate my enhanced WA Privlege plan
Plan 1899
Pls refund my mony and deactivate plan
My mob no [protected]
And my Relationship no 162988
Pls argent deactivated plan

regards
imrankhan
bareli mp pin464668
[protected]

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Address: New Delhi, Delhi, 110078

Dear sir/ madam,

I submitted my mobile phone for repairing in your company. The repairing estimate cost is higher than my mobile. And was pending for your approval what is the next step taken by you.in this connection i have requested to you please paid my mobile phone value i. E. 80% as per my insurance plan instead of repairing.

Second one is no other charges will be deducted from my refund.in this case i will go in court and social media.

My mobile no [protected] for checking my account.

Jun 27, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist

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I received sms from hdfc bank that rs-1399- deducted from my credit card to one assist plan on 11/5/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 11/05/2018
Hdfc credit card no. Ending with 3690

Jun 14, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

OneAssist Consumer Solutions Complaints & Reviews

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