OneAssist Consumer Solutions Complaints & Reviews

Hello there

I received sms from hdfc bank 3 march 2018 that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.
br...

Hello there,

One assist have deducted membership fee without my permission. They have done this previous year also without any authorization and after talking to customer care they assured me this will not happen again. I want my money back. I have not used any services from this company nor i will do in future.

Hdfc card no : 6218
Mobile no : [protected]...

My oneassist plan is auto activated. I am not interested in this plan and want my money back that was charged to my hdfc credit card.

My plan is enhanced wa power single plan and i have been charged inr 1399/- for it.

Kindly refund it soon as possible it was charged without any consent.

Relationship no. : 367431
Plan name: enhanced wa power single plan
Name : gautam kanjilal...

Hello there

I received sms from hdfc bank 1 march 2018 that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.
br...

To,
Oneassist consumer solutions
Matter - wallet security

It was very bad & worst experience with one assist service. Your company knows only how to cheat customer for money. No service no help resolution only listening you company have. I told your employee about my case her named priya ([protected]) in your company. She is very care less about her job she is speaking a lie every time when i called. And now...

Hello there

One assist have deducted 1399 from my credit card without any authorization. They have done the same thing last year also but after talking to customer care they assured me that this will not happen again. This time i will not tolerate u guys, i want my money back. Ask before you take someone's money.

Hdfc bank card no : 6218
Mobile no : [protected]...

Sir,
I am very upset that, my plan in one assist was already cancelled by very hard work by contacting many members of one asist and and also in my registered bank icici but they don’t provide me proper details after
Many months it was cancelled.

But today morning am received a message from icici bank which that saying.
“sr[protected]: dear customer, your request for renewal of oneassist plan has been...

Hello there

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Don't dare again to do this.

Please...

Hello oneassist.

There was a renewal of service without any intimation via message or mail to register ones. How can this happen?
While activating the service you customer executive said this subscription will be renewed once i confirm overcall made by your customer executive, and now when i requested you to cancel the subscription your executive said that's a half or wrong information, and executive mentioned "i'll...

Please cancel my request as i am requesting the same from past 2 years. I dont want to be member of one assist and i cant explain you even. This is my personal request i have already talked with the customer executive and please note down the request number 2930405 which has been taken from your side.
I request you to cancel my plan and refund my amount 1399/-...

Hi,
I want to unsubscribe this service. I unknowingly bought this service when i got my new hdfc credit card. I realised what a useless thing i had bought, and thought ok, this subscription would end naturally after a year, and i won't renew it. To my horror, they have extended this and deducted my money, all without my permission. Please terminate this service and refund the money....

Hello there

I have received an alert from hdfc bank that i have been debited with amount of 1399/- from one assist with out authorization of mine on 26/02/2018 through credit card. I dont even know the company and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap.

Name: koka sairam prasad
One assist relationship no: 1743093br...

This my the worst experience of customer service. I had registered a claim on 10/feb/2018 regarding my damaged mobile with all mandatory documents and formalities. Still not verify my documents ya not still nothing doing one assit team daily i was talk with team 4 to 5 times daily with half and half hour but still same same same all answers i think its fraud company so please help me in case because i'm tired now to last 18 days....

I have made complain of liquid damage of my mobile. My mobile was dropped from my shirt pocket when i am washing glass in sink in kitchen.
I have registered lodge complain for repairing of my phone.
After few days they have rejected my claim stating that over call as well as on email
"the subject claim is not admissible under exclusion 10 - loss or damage caused by incorrect storage, wilful negligence (No proper care...

I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 22 feb 2017
Kotak credit card...

Hi - sir/madam

I am a icici bank credit card holder. The bank has deducted rs-1399/- from my credit card number ending with 7006 without my concern on date:23/02/2018 and the transaction to WWW.ONEASSIST.IN. i am not interested about this service and don't want this membership any more. So please cancel this membership and refund the amount rs-1399/- from my account.

Regards
Sreekanth ak...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has blocked rs. 1899/- from my credit card number ending with 4893xxxxxxxx5442 without my concern on date:28/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- navya bindu yandapalli
Credit card number ending :- 5442...

I was already requested in 2017 to cancel my membership and refund my money, but the service is currently enable, .
One assist adviser was promised me we do stop your service in 2018. But now 27 feb2018 in my hdfc credit card was debited to oneassist rs 1399/- without any information and when i call to customer care they transfer the call to cancellation department and no one pick the call for complain
So please stop this...

Hi

My name is meenu kanodia. I took the services of wallet protection by the company named "one assist". On that time a representative pushed me to avail the service at least take at once. I took the policy for 1 year. Now in the second year they deducted of the money of rs. 1899/- on the date: 17/02/2018 from my linked bank account debit card automatically without intimate me & without my permission on the name of auto renewal...

I was already requested in 2017 to cancel my membership and refund my money, but the service is currently enable,.
One assist adviser was promised me we do stop your service in 2018. But now 26feb2018 in my hdfc credit card was debited to oneassist rs 1399/-.
So please stop this service and refund my money. It is not useful for me.

My membership number:- 1743867...