OneAssist Consumer Solutions Complaints & Reviews

My name is irshad tamboli, i have already requested to deactivate one assist service which is forcefully activated by your representative namely swati by giving wrong information about the plan.
I already requested to cancel my subscription & service request no. Is 2627208. The representative told me that your cancellation team call me within 48 hrs of my cancellation request but still after 68 hrs no any call by your team. I want my cancellation & refund instantly. Otherwise i will file a legal case against company.

Jan 25, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Irshad,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

Your membership has been canceeled and the refund has been processed. It will reflect in your bank/card account in 7 to 9 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist

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Address: Malappuram, Kerala, 676503

Website: www.oneassist.in

I have purchased a htc u11 128 gb from on last august[protected]. I purchased an insurance plan on[protected] from oneassist pla name: ea value plus worth rs. 2599/- to protect my phone from accidental and liquid damage also from theft. My phone is damaged on[protected] due to accidentaly fell it from my hand to floor. But they are simply dishonouring it saying that is done by mistake it is not accident. My 52000 worth phone is left with me without any hope? Its screen and charging port is complaint
They are still not mailed the rejection of claim to my email id. They already conveyed it over the phone
Now what to do please help

Relationship no: 3090668

Jan 8, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Jabir,

Apologies for the delay.

We are sorry to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

The company felt that the damage happened was due to negligence and not due to any accidental force.

We will email you the same.

Regards,

Brijesh.

Team OneAssist.

Dec 16, 2017

Updated by jabirclassy BUT AT the time of insurance taken it is said that by your marketing team if the phone got damaged from falling from my hand you will cover with insurance. Now you are simply saying that you are not able to cover then what you mean by Accident or Liquid damage. You are still advertising in your website Any Damage or Theft you will cover!! then why you are cheating your customers with mis leading advertisement that you cannot any damage after taking the insurance!! I will compalin against you in IRDA, National Consumer Helpline. You are requested to provide me the insurance company name whom i am insured

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Address: 600068

Website: One assist

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1799 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1799. This is unacceptable that you have been repeating the same.

Thank you,
Rajasekar m

Jan 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rajasekar,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist.

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An amount of rs.1899 has been deducted on 6/12.2017 from my icici sb account without my permission which is highly regrettable.

The above amount be refunded to my account immediately and confirmation to be sent to me to the above effect.

Please cancel my one assist plan and refund my money.

Gaurav rai
Mobile no.[protected]
Email address: [protected]@gmail.com

Message from one assist:
Sr[protected]:
Dear customer,
Greetings from icici bank.

Your oneassist plan request has been completed. You will receive the welcome kit within 10 working days.

Sincerely,
Customer service team.
Icici bank limited.

Jan 8, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Gaurav,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2636738 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
Biswajit basak

Jan 14, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Biswajit,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist

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Address: Mumbai City, Maharashtra, 400059

Website: www.oneassist.in

I accidentally knocked my phone off my desk while working at home and it fell from my desk causing the screen to crack. I followed all due process of oneassist and submitted the phone along with all the pertaining information to them. After nearly 2 months of constantly calling them, they rejected my claim on the basis of negligence! What is the point of accidental protection then if such a situation is not covered. My claim number is 1870846. Oneassist relationship number is : 1062748

When i proceeded to try appealing to the decision, i got an email query number which was 1996931 which was then never replied to.

The date of filing of the insurance was march 26th 2017
The phone was receieved by them on april 24th 2017
On the 25th of april, i got an estimate of rs.11, 255 as the repair cost.
Around then i got a call regarding the rejection of the insurance.
I sent the appeal email on may 19th 2017
Got the reason for rejection email on the may 24th 2017

I would like for the insurance company to follow through with the claim and repair the device.

Attached are all correspondence with oneassist

+13 photos

Jan 7, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Sarthak, We are sorry that your Claim has been rejected by the Insurance company but it was done on the basis of the description given by you. The company felt that the damage happened was due to negligence and not due to any accidental force. Hope your query is addressed. Brijesh, Team OneAssist.

Dec 07, 2017

Updated by sarthakrulz Not at all. How was it negligent to keep the phone on my desk as I work in my own home? Absolutely no justification has been given for the rejection.

Feb 02, 2018

Updated by sarthakrulz Please do reply Brijesh.

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Address: Thane, Maharashtra

Website: Www.oneassist.in

I have wrote this letter with the concern related to replacement letter for sr no.1481390. I have an iphone 6 insured by one assist which was replaced under the above claim number. Its been more than a year and i haven't received the replacement letter yet. I had made 50-60 request relating to the replacement letter but the following has still not been provided to me. The replacement letter should be showing that the phone is replaced from your side.
I would like you to look into this and provide me with the replacement letter.

I have raised a request for the replacement letter 40-50 times but the only response was please wait for 2 days we will get it done. I have talked to senior executives as well with similar response from there side as well. At that moment i did not had the necessity so i didn't force you. Now, god forbid if something happens to my phone how would i claim the insurance.

Jan 7, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Anshu, As conveyed to you, we cannot provide a replacement letter for a device that has been replaced for more than 6 months ago. Hope your query is addressed. Regards, Team OneAssist.

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C

Chandu Yellapu

from Sirsi, Karnataka

Dec 8, 2017

Hello sir/madam
I don’t want to renew my one assist plan this time. So before itself I am intimating you to cancel my plan.please make sure that no money should be debited from my account this time.
Thank you

My details
Y L S CHANDRA SEKHAR
RELATIONSHIP NO :- 692601
Phone :- [protected]

Reply

OneAssist Consumer Solutions Customer Care's response, Dec 8, 2017

Verified Support

Dear Chandra, Your Membership is already cancelled and will not be renewed. Hope your query is addressed. Regards, Brijesh. Team OneAssist.

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Address: 737101

Hello sir,
I have bought a MI Redmi Note 4 4gb 64gb in the month of July 2017 along with your oneassist insurance of rs. 749.00. at the time of purchase it was mentioned that my insurance policy is activated and as per the policy you are liable to insure my Mobile Phone against damage for one year, on 26th of November 17 my phone got Damaged while I was out of station for medical emergency. After coming back on 1st December 17 I reported the above issue to MI and they advised to contact One Assist, to resolve this issue. now after submitting all the relevant documents to your help desk and i got a mail and call regarding my issue that it cannot be resolved as damaged report needs to be reported within 48 hours, if i was aware of this 48 hours clause I would have acted within 48 hours but since I responded Honestly and exact date of damage instead of faking the incident on same day. phone having IMEI No. [protected] was Physical damaged on 26/11/2017
intimation of the loss was given to One Assist on[protected]
I hope you will look into this matter and resolve my problem as soon as possible.

Regards

Bhupendra Prasad
Gangtok- East Sikkim
[protected]

Jan 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Bhupprad Hello sir,
I have bought a MI Redmi Note 4 4gb 64gb in the month of July 2017 along with your oneassist insurance of rs. 749.00. at the time of purchase it was mentioned that my insurance policy is activated and as per the policy you are liable to insure my Mobile Phone against damage for one year, on 26th of November 17 my phone got Damaged while I was out of station for medical emergency. After coming back on 1st December 17 I reported the above issue to MI and they advised to contact One Assist, to resolve this issue. now after submitting all the relevant documents to your help desk and i got a mail and call regarding my issue that it cannot be resolved as damaged report needs to be reported within 48 hours, if i was aware of this 48 hours clause I would have acted within 48 hours but since I responded Honestly and exact date of damage instead of faking the incident on same day. phone having IMEI No. [protected] was Physical damaged on 26/11/2017
intimation of the loss was given to One Assist on[protected]
I hope you will look into this matter and resolve my problem as soon as possible.

Regards

Bhupendra Prasad
Gangtok- East Sikkim
[protected]

Relationship No: 2346670

Verified Support

Dec 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Bhupendra, It is clearly mentioned in the terms and conditions that a Customer must inform us within 48 hours of the damage incidence to raise a claim. Your device was damaged on 27/11/2017 but you intimated us on 1/12/2017. Due to delay in intimation, your claim was rejected. Regards, Team OneAssist

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Address: Thane, Maharashtra, 421306

Website: www.oneassist.in

My icici bank account got deducted with rs. 1899/- debit card to oneassist plan, without permission. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act. I had a call with the head of cancellation department and head of consumer complaints department regarding the same and they said the refund will be processed withing 7-10 working days.

Please deactivate the plan asap and kindly refund the full amount asap.
Date of incident: dec, 1 - 2017
One assist cancellation service request no. 2619603

Jan 9, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Divya, Your membership cancellation is aldready in progress and the refund has been initiated. We appreciate your patience in the interim. Regards, Team OneAssist.

Dec 08, 2017

Updated by DivyaSP Let me know the exact date till when the amount will be refunded?

Because this process needs to be completed within Dec. 30.

Divya Pillai

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Address: Mumbai City, Maharashtra

Website: OneAssist Consumer Solutions

Oneassist has renewed my membership without getting my pre-consent.in the last week i have an envelop from oneassist with attached letter and one envelop from icici bank containing bill amounting rs.1750.88 towards oneassist. As you can check from your record i have not used the services of oneasist last year and is not suited to me.

I request your goodself to please cancel the renewal and refund and bill the icici bank amounting to rs.1750.88 directly at the earliest and intimate me at my e-mail [protected]@gmail.com and mobile.

Raj kumar
6-lf babar place, mandi house,
New delhi-110001 mob.[protected]
Relationship no.1480799

Jan 6, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Rajraj Moc As no consent for renewal of product has been taken and it is not useful for me. Please cancel the Plan and make necessary payment to ICICI Bank directly and intimate me on my mobile

Verified Support

Dec 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Raj,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2623439 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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Address: Dhanbad, Jharkhand, 828203

Dear sir,
Hdfc credit card sales person insist me to buy one assist wallet to protect my credit card. No amount will deducted from account confirmed by hdfc sales person. But, amount would be debited form my account on 9th december as per notification from hdfc bank. I am not interested to buy one assist wallet. Kindly help me revert back my amount.

Jan 9, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Swarup,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist

Dec 06, 2017

Updated by swarup9031 Dear One Assist Team

My registered mobile number is- [protected], relationship number given me at the time of service activation, and that is -3112127.. the service was activated by giving me completely wrong information..Now i just want to cancel it and want the refund amount that is to be debited, that's it. I have already raised a request over phone call on toll free number of One Assit..But again asking you to do the process on immediate basis..and request you to stop such fraudulent activities for fulfilling your targets.

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Swarup,

Your membership is aldready in cancellation and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Regards,

Brijesh

Team OneAssist.

View replies

S

swarup9031

from Bhubaneshwar, Odisha

Dec 26, 2017

Dear One assist Team

According to your last comment, the refund amount was to be credited in my HDFC account within 7 working days. the amount of Rs.1899 was debited on 9th December 2017, today is 26th December, it has been 17 days, but the refund amount of that insurance has not yet been credited into my account..It seems Your words don't have any value..According to one assist customer service, they have sent Rs.1899 to bank on 12th December.7-10 working days have passed, when will i get back my insurance amount? please reply on immediate basis.

Reply

OneAssist Consumer Solutions Customer Care's response, Dec 26, 2017

Verified Support

Dear Swarup,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

OneAssist Consumer Solutions Customer Care's response, Dec 26, 2017

Verified Support

Dear Swarup,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

OneAssist Consumer Solutions Customer Care's response, Dec 27, 2017

Verified Support

Dear Swarup,

Greetings from OneAssist..!

As discussed over the call, the refund of Rs. 1899 has been processed on 12th December 2017

Hope your query is addressed.

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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Address: 400708

I had send mail to one assist team on 10th nov 2017 for the deactivation of one assist services from hdfc credit card no 7298. Since last 4 week i am chasing for the money refund, but only half the amount had been refunded i. E rs 649/-. I will not accept the any half payment from one assist as this services had been activated without my knowledge.

I want my full amount to be refunded.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Hello there

I received sms from hdfc bank that membership fee has been deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 10.28hrs. 6 dec 2017.

Jan 16, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

Verified Support

Dec 12, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2642330 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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[resolved] one assist — deactivate one assist plan

December 6, 2017
Submit a complaint
Hello there

I received sms from hdfc bank that membership fee has been deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 10.28hrs. 6 dec 2017.

Siddhartha ghosh

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra

Website: www.oneassist.in

Hi,
I submitted my mobile phone to one assist solutions pvt ltd as i had purchased insurance for my mobile redmi 4 imei number : [protected], on october 4 2017. The company claimed that my phone was beyond economic repair (Ber) and promised to pay me back the settlement amount i-e rs 6449 on october 14 2017 and said the amount would reflect in your account in 7-10 working days. It is 5 december 2017 today and i have not received any amount from them it been 2 months that i have not been given the amount that i was promised. Also no proper communication is being done from past 3 weeks from there side. I would like to file a complaint against one assist for delaying my payment and doing fake commitments even when they are not doing anything. I have with me all the mails received from there end and enough evidences to prove my point

Jan 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Abhinav,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

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Address: Hyderabad, Andhra Pradesh, 500081

Website: [email protected]

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1799 from my credit card

My registation number 810663 as last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:2100. This is unacceptable that you have been repeating the same.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dec 5, 2017

Verified Support

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2625805 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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On 4dec 2017 i got a message from icici bank that 1899 have been deducted from my account on behalf of one assist. Last year i got a call for it but this time i got no call no message and moreover i don't want it nor have i not opted for the membership nor have i got any confirmation calls regarding it.
I tried calling the customer support number but no one is answering.
Please refund my money and cancel my membership.
Relation id - 1593117

Jan 5, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2624877 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Address: 577001

Website: [email protected]

Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
Shair ali. A

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 05, 2017

Updated by Shåïr Ãlï consumer complaints logo
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ConsumerComplaints.in › OneAssist Consumer Solutions › Oneassist Consumer Solutions — one assist refund
Oneassist Consumer Solutions — one assist refund

1 Review
Sh Shåïr Ãlï on Dec 5, 2017
Mark as Resolved

Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
Shair Ali. A

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Address: Dhenkanal, Odisha, 759001

Website: www.oneassist.in

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : 3139990
Plan name: enhanced wa privilege single plan
Name : mohammed afzal...

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Team,

A subscription plan has been generated for one assist from my icici bank account for rs. 1, 899/-. Have tried calling icici bank but it has the worst customer care with no response, i had refused to get on this subscription. I don't understand why this got deducted.
Please resolve this asap. Expecting a complete refund.

Name: ruchika menon
Bank: icici bank

Thank you.

Jan 6, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ruchika,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

View replies

S

Suyash Kawna ☁️

from Pune, Maharashtra

Dec 5, 2017

They rejected the insurance claim saying, that the mobile got damanged due to improper handling.

Reply

OneAssist Consumer Solutions Customer Care's response, Dec 6, 2017

Verified Support

Dear Customer

Greetings from OneAssist..!

The claim was rejected based on the description provided by you. Insurance company rejected your claim.

Regards

Sagar

Team OneAssist

OneAssist Consumer Solutions Complaints & Reviews

File a complaint to OneAssist Consumer Solutions

OneAssist Consumer Solutions reviews & complaints page 127

i want to deactivate one assist service which is forcefully activated by your representative

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dishonouring of my insurance claim accidental damage of my handset

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deducted 1799 amount in my credit card

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unauthorized deduction of rs.1899 from my icici sb account

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deactivate one assist policy plan

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wrongful rejection of insurance claim

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not providing replacement letter of the phone replaced from them.

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insurance about my mi phone redmi note 4

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one assist plan - amount deducted without confirmation

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request for stopping of one assist services

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hdfc bank misguided to buy one assist service

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half amount has been refunded by one assist on my hdfc credit card 7298

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money deducted from my credit card without any information

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deactivate one assist plan

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insurance claim decision for abhinav paliwal. cust id:2128539 membership id:1001468708 sr. no.-2412800

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cancellation of one assist membership

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refund and cancellation of my membership

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one assist refund

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enhanced wa privilege single plan

unauthorized transaction from my icici bank account

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